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ANALISIS PENGARUH KUALITAS WEBSITE DUMAS PRESISI PENGADUAN MASYARAKAT TERHADAP KINERJA ANGGOTA POLRI DI WILAYAH HUKUM POLRES KEEROM POLDA PAPUA Ryan Aditya; Emy L. Tatuhey
HUMANITIS: Jurnal Homaniora, Sosial dan Bisnis Vol. 3 No. 1 (2025): JULI
Publisher : ADISAM PUBLISHER

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Abstract

This study aims to analyze the influence of the quality of the Dumas Presisi public complaint website on the performance of police officers within the jurisdiction of Polres Keerom, using the End User Computing Satisfaction (EUCS) model. The research evaluates five core EUCS dimensions: content, accuracy, format, ease of use, and timeliness. A total of 92 community members and 26 police staff were selected as respondents through simple random sampling. Data were collected via questionnaires and analyzed using validity and reliability tests, as well as multiple linear regression. The results indicate that all EUCS dimensions significantly affect user satisfaction, with ease of use having the greatest impact (β = 0.362). Although content received the highest satisfaction score, timeliness was identified as the weakest aspect. Recommendations include enhancing the user interface, improving system speed and data accuracy, and providing regular training and system audits. These findings are expected to serve as a reference for improving digital public complaint services within the Indonesian National Police.
Perancangan Desain User Interface dan User Experience Web APE Cafe Menggunakan Figma dengan Pendekatan Design Thinking Juan Philbert Artori Kris; Emy Lenora Tatuhey
Tamilis Synex: Multidimensional Collaboration SPECIAL ISSUE Tamilis Synex: Multidimensional Collaboration 2025
Publisher : CV Edujavare Publishing

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In the contemporary digital era, the design of user interfaces (UIs) and the subsequent experience of users (UEs) of systems and applications have become pivotal in enhancing the quality of interaction. It is evident that APE Cafe, a commercial entity operating within the culinary sector, necessitates a web design that is both intuitive and aesthetically pleasing in order to optimise the user experience. The objective of this study is to design the user interface and experience (UI/UX) for the APE Cafe website using the Figma software and a design thinking approach. The methodology employed comprises five stages: empathy, definition, ideation, prototyping and testing. During the empathy stage, researchers gathered information about user needs and expectations through interviews and surveys. In the subsequent phase, the identification and formulation of user problems was initiated. In the ideation stage, a variety of ideas for solutions were developed, followed by the creation of prototypes that allowed for design visualisation. In the final stage of the research process, the prototypes were subjected to a series of user tests with the objective of eliciting valuable feedback. The findings of the study demonstrate that the resulting design is aligned with user needs and enhances the quality of interaction. The utilisation of Figma resulted in enhanced efficiency and collaboration within the design process, enabling the team to expeditiously adapt to alterations and user feedback. It is anticipated that this research will positively contribute to the development of the APE Cafe website and enhance customer satisfaction through the provision of a superior user experience. Moreover, the findings of this study can function as a reference point for other businesses seeking to design effective and efficient user interfaces and user experiences.
Perancangan Sistem Informasi Pembayaran Sekolah Pada SD YPK Maranatha Menggunakan Metode Prototype Estevina Carolina Bagre; Emy Lenora Tatuhey
Tamilis Synex: Multidimensional Collaboration SPECIAL ISSUE Tamilis Synex: Multidimensional Collaboration 2025
Publisher : CV Edujavare Publishing

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Abstract

Masih banyak sekolah yang menghadapi tantangan dalam mengelola keuangan secara manual, termasuk SD YPK Maranatha Ardipura IV di Kota Jayapura, Papua. Pencatatan yang dilakukan melalui buku dan file Excel sering kali menyebabkan keterlambatan laporan, kesalahan input, hingga risiko kehilangan data. Penelitian ini dilakukan untuk merancang sebuah sistem informasi pembayaran siswa yang mampu meningkatkan efisiensi, ketepatan, dan transparansi dalam pengelolaan keuangan sekolah. Data diperoleh melalui observasi langsung serta wawancara dengan kepala sekolah dan bendahara guna memahami kebutuhan serta permasalahan yang dihadapi. Pengembangan sistem menggunakan metode prototype, yang memungkinkan pembuatan model awal sistem, lalu diuji dan diperbaiki berdasarkan masukan dari pengguna. Hasil penelitian menunjukkan bahwa keterlibatan aktif pengguna dalam setiap tahapan pengembangan sangat membantu dalam menciptakan sistem yang sesuai dengan kebutuhan di lapangan. Sistem yang dirancang diharapkan dapat menjadi solusi digital yang tidak hanya memudahkan administrasi keuangan, tetapi juga mendorong pengelolaan yang lebih akuntabel dan modern di lingkungan sekolah.
Rancang Bangun Sistem Informasi Kasir Penjualan Sembako Berbasis Web Pada Toko Lina Surya Menggunakan Metode Prototyping Grisye Fin Silahooy; Emy Lenora Tatuhey
Tamilis Synex: Multidimensional Collaboration SPECIAL ISSUE Tamilis Synex: Multidimensional Collaboration 2025
Publisher : CV Edujavare Publishing

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Sistem kasir Penelitian ini bertujuan untuk merancang dan membangun sebuah sistem informasi kasir penjualan sembako berbasis web pada Toko Lina Surya, dengan menggunakan metode pengembangan sistem prototyping. Sistem ini dirancang untuk menjawab berbagai permasalahan yang sering terjadi di toko sembako, seperti pencatatan transaksi yang masih dilakukan secara manual, rawan kesalahan input, keterlambatan dalam pelayanan kepada pelanggan, serta kesulitan dalam menghasilkan laporan keuangan dan stok barang secara cepat dan akurat. Fitur utama dalam sistem yang dikembangkan mencakup pencatatan transaksi penjualan secara otomatis, cetak struk pembelian, pengelolaan data barang dan pegawai, laporan penjualan dan keuangan, notifikasi stok barang menipis, serta login multi-level untuk admin, kasir, dan pemilik toko. Metode prototyping dipilih karena bersifat iteratif dan memungkinkan keterlibatan langsung pengguna melalui umpan balik selama proses pengembangan, sehingga sistem dapat disesuaikan dengan kebutuhan operasional di lapangan. Implementasi sistem dilakukan menggunakan teknologi berbasis web dengan bahasa pemrograman PHP dan basis data MySQL. Pengujian sistem dilakukan dengan metode black-box untuk memastikan bahwa semua fungsi bekerja sesuai harapan. Hasil pengujian menunjukkan bahwa sistem ini mampu meningkatkan efisiensi operasional toko, mempercepat proses transaksi, meminimalkan kesalahan pencatatan, serta memberikan dukungan pengambilan keputusan melalui laporan yang tersaji secara real-time. Sistem ini juga meningkatkan kenyamanan bagi pelanggan dan mempermudah pemilik toko dalam memantau kinerja usahanya dari berbagai perangkat.
Perancangan UI/UX Sistem Informasi Pendaftaran dan Antrian Online Klinik K24 Menggunkan Metode Design Thinking Muhammad Risman; Emy Lenora Tatuhey
Tamilis Synex: Multidimensional Collaboration SPECIAL ISSUE Tamilis Synex: Multidimensional Collaboration 2025
Publisher : CV Edujavare Publishing

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The rapid advancement of information technology has brought significant improvements in the efficiency of healthcare services, especially in patient registration systems. Klinik K24 Abepura currently relies on a manual system, leading to long queues, data entry errors, limited access to doctor schedules, and poor data security. This research aims to design an online registration and queue management system using a website platform with the Design Thinking approach, which consists of five stages: Empathize, Define, Ideate, Prototype, and Test. Observations and interviews were conducted to identify user needs. The resulting system allows patients to register online, view real-time doctor schedules, and receive queue notifications. A prototype was developed using Figma for three user roles: patients, doctor assistants, and administrators. Usability testing involving 10 respondents used the System Usability Scale (SUS), resulting in an average score of 81.5, categorized as “Excellent.” The system enhances administrative efficiency, reduces queues, and improves the overall user experience. Additionally, security measures such as encryption and user authentication ensure the protection of sensitive medical data. These findings suggest that the system is feasible and can serve as an adaptive digital solution to existing challenges in healthcare clinic services.
Pengembangan Sistem Informasi Perpustakaan Universitas Sepuluh Nopember Papua Dengan Metode Air Terjun Astrin Aprilia Umasugi; Astika Ramadhani; Emy L.Tatuhey; Umasugi, Astrin Aprilia; Ramadhani, Astika; Tatuhey , Emy Lenora
Jurnal Ilmiah Sistem Informasi Vol. 4 No. 3 (2025): November: Jurnal Ilmiah Sistem Informasi
Publisher : LPPM Universitas Sains dan Teknologi Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51903/msdpvr62

Abstract

This study aims to design and develop a web-based Library Information System at the Sepuluh Nopember University of Papua to support the digitalization of library services in a more efficient and integrated manner. The development method used is the Waterfall model, with a UML-based modeling approach that includes Use Case, Activity, and Class Diagrams. The system is equipped with various features such as book and member management, QR Code-based borrowing and returning, statistical dashboards, automatic report printing, and password encryption using bcrypt to ensure data security. Testing was conducted using the Black-box Testing method to validate that all core functionalities operate as required, and performance testing was performed using Apache JMeter to measure system response time. The results indicate that the system runs stably, with response times within the normal range. However, there are still some limitations, including the absence of an implemented audit log for user activity tracking and the lack of full-scale testing in a production environment. Therefore, this system is expected to serve as an adaptive digital solution in supporting modern library services, especially in Eastern Indonesia.
Pengembangan Sistem Informasi Perpustakaan Universitas Sepuluh Nopember Papua Dengan Metode Air Terjun Astrin Aprilia Umasugi; Astika Ramadhani; Emy L.Tatuhey; Umasugi, Astrin Aprilia; Ramadhani, Astika; Tatuhey , Emy Lenora
Jurnal Ilmiah Sistem Informasi Vol. 4 No. 3 (2025): November: Jurnal Ilmiah Sistem Informasi
Publisher : LPPM Universitas Sains dan Teknologi Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51903/msdpvr62

Abstract

This study aims to design and develop a web-based Library Information System at the Sepuluh Nopember University of Papua to support the digitalization of library services in a more efficient and integrated manner. The development method used is the Waterfall model, with a UML-based modeling approach that includes Use Case, Activity, and Class Diagrams. The system is equipped with various features such as book and member management, QR Code-based borrowing and returning, statistical dashboards, automatic report printing, and password encryption using bcrypt to ensure data security. Testing was conducted using the Black-box Testing method to validate that all core functionalities operate as required, and performance testing was performed using Apache JMeter to measure system response time. The results indicate that the system runs stably, with response times within the normal range. However, there are still some limitations, including the absence of an implemented audit log for user activity tracking and the lack of full-scale testing in a production environment. Therefore, this system is expected to serve as an adaptive digital solution in supporting modern library services, especially in Eastern Indonesia.
Web-Based Honorarium Management Application for Contract Teachers at SMK Pelayaran Ampari Jayapura Ansanay, Natalia Betty; Tatuhey, Emy Lenora
Jurnal Ilmiah Sistem Informasi Vol. 4 No. 3 (2025): November: Jurnal Ilmiah Sistem Informasi
Publisher : LPPM Universitas Sains dan Teknologi Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51903/ehxthp91

Abstract

Manual honorarium management for contract teachers in vocational schools often leads to inefficiencies, inaccuracies, and lack of transparency. This study aims to design and implement a web-based application for managing honorarium data for contract teachers at SMK Pelayaran Ampari Jayapura. The research employed the Waterfall model as the system development methodology, comprising requirement analysis, system design, implementation, and testing phases. Data were collected through interviews, observation, and literature review. The resulting application offers role-based access for school administrators, finance officers, and teachers, and features modules for attendance recording, automated honorarium calculation, digital payslip generation, and real-time reporting. System testing was conducted using Black Box Testing to validate system functionality and User Acceptance Testing (UAT) to assess user satisfaction. The results indicate that all ten system functions performed as expected, and 78.75% of users reported satisfaction with the system, with an average score of 4.1 out of 5. The implementation of this web-based system significantly improves administrative efficiency, payroll accuracy, and information transparency for stakeholders. The study contributes a holistic, user-centered solution that aligns with the goals of digital transformation in education and can serve as a model for similar implementations in other institutions.
Analisis Pengaruh Kualitas Aplikasi Free Fire Di Jayapura Menggunakan Metode Servqual putra, Fiqram; Emy L. Tatuhey
An Nafi': Multidisciplinary Science Vol. 2 No. 03 (2025): An Nafi’
Publisher : CV Edujavare Publishing

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Abstract

The rapid development of digital technology has driven the growth of the online gaming industry in Indonesia, including in eastern regions such as Jayapura. One of the most popular games is Free Fire, which offers various attractive features and is accessible to a wide audience. However, in the highly competitive gaming industry, the quality of application services is a crucial factor in maintaining user loyalty. This study aims to analyze the service quality of the Free Fire application in Jayapura using the SERVQUAL method, which measures five service dimensions: Tangibles, Reliability, Responsiveness, Assurance, and Empathy. The research involved 35 active Free Fire users in Jayapura, using a questionnaire consisting of expectation and perception components. Data were analyzed using SPSS for validity testing, reliability testing, and GAP (P–E) analysis. The results show that all dimensions have positive GAP values, indicating that user perceptions exceed their expectations. The Responsiveness dimension recorded the highest GAP (0.50), followed by Reliability (0.46), Assurance (0.24), Empathy (0.17), and Tangibles (0.05). These findings indicate that the Free Fire application has successfully delivered satisfying services to users in Jayapura. This study recommends that developers maintain strong service dimensions and improve those with relatively lower GAP scores to optimize overall service quality.
Analisis Optimalisasi Meminimumkan Biaya Operasional Menggunakan Program Linier Melalui Metode Simpleks (Studi Kasus pada Pabrik Tahu Dan Tempe) Kurdita, Meylisa; Sutejo, Heru; Tatuhey, Emy Lenora
Progresif: Jurnal Ilmiah Komputer Vol 21, No 2: Agustus 2025
Publisher : STMIK Banjarbaru

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35889/progresif.v21i2.2618

Abstract

This study discusses the optimization of operational costs at Apo Gudang Tofu and Tempe Factory using linear programming with the Simplex Method. The primary issue faced was the rising costs of raw materials and labor, affecting production efficiency. This study aimed to determine the optimal combination of resource allocation to minimize operational costs without reducing production capacity. The Simplex Method was applied in a mathematical model solved using QM for Windows software. The results indicated that balanced tofu and tempeh production achieved a minimum operational cost of Rp1,766,999,000. Sensitivity analysis showed that the obtained solution was stable, with a shadow price of zero, meaning minor constraint changes did not affect the optimization results. These findings support the application of linear programming in the soybean-based food industry and can serve as a reference for similar industries in managing production costs more efficiently.Keywords: Cost optimization; Linear programming; Simplex Method. AbstrakPenelitian ini membahas optimasi biaya operasional pada Pabrik Tahu dan Tempe Apo Gudang menggunakan pemrograman linier dengan metode Simpleks. Permasalahan utama yang dihadapi adalah meningkatnya biaya bahan baku dan tenaga kerja, yang mempengaruhi efisiensi produksi. Penelitian ini bertujuan untuk menentukan kombinasi optimal dalam alokasi sumber daya guna menekan biaya operasional tanpa mengurangi kapasitas produksi. Metode Simpleks diterapkan dalam model matematis yang diselesaikan menggunakan perangkat lunak QM for Windows. Hasil penelitian menunjukkan bahwa produksi tahu dan tempe yang seimbang menghasilkan biaya operasional minimum sebesar Rp1.766.999.000. Analisis sensitivitas menunjukkan bahwa solusi yang diperoleh stabil, dengan shadow price nol, sehingga perubahan kecil dalam kendala tidak berpengaruh terhadap hasil optimasi. Hasil ini mendukung penerapan pemrograman linier dalam industri makanan berbasis kedelai dan dapat menjadi referensi bagi industri serupa dalam mengelola biaya produksi secara lebih efisien.Kata kunci: Optimasi biaya; Pemrograman linier; Metode Simpleks.