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ANALISIS PENGARUH KUALITAS WEBSITE SIMAK UNIVERSITAS SEPULUH NOPEMBER PAPUA Hardiana; Emy L. Tatuhey
HUMANITIS: Jurnal Homaniora, Sosial dan Bisnis Vol. 3 No. 10 (2026): Humanitis (Jurnal Humaniora, Sosial dan Bisnis)
Publisher : ADISAM PUBLISHER

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Abstract

This study aims to analyze user satisfaction toward the SIMAK Website of Sepuluh Nopember University of Papua version 1.1.7 using the End User Computing Satisfaction (EUCS) approach. SIMAK is a crucial platform in supporting students' academic activities, yet several issues persist in its implementation, such as an unfriendly interface, slow system response, and difficulty accessing features during crucial periods like course registration. This research involved 111 respondents including students, lecturers, staff, and system operators, using a questionnaire based on five EUCS dimensions: Content, Accuracy, Format, Ease of Use, and Timeliness. The validity test confirmed that all questionnaire items are valid, while reliability analysis showed Cronbach’s Alpha values above 0.9, indicating high internal consistency. The multiple linear regression results revealed that all independent variables significantly affect user satisfaction, with an R Square of 0.999, meaning the model explains 99.9% of the variance in user satisfaction. Among all factors, Accuracy emerged as the most dominant influence. Classical assumption testing confirmed that the regression model met the requirements of normality and homoscedasticity. Based on these findings, it is recommended to enhance data accuracy, improve content presentation to be more engaging and accessible, and optimize real-time system performance to support a better user experience.
ANALISIS PENGARUH KUALITAS WEBSITE PERPUSTAKAAN UNIVERSITAS SEPULUH NOPEMBER PAPUA Astrin Aprilia Umasugi; Emy L. Tatuhey
HUMANITIS: Jurnal Homaniora, Sosial dan Bisnis Vol. 3 No. 12 (2026): Humanitis (Jurnal Humaniora, Sosial dan Bisnis)
Publisher : ADISAM PUBLISHER

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Abstract

This research aims to analyze the influence of library website quality on user satisfaction at Sepuluh Nopember Papua University. In the digital era, libraries no longer function solely as repositories of physical collections but also as integrated knowledge centers with digital services. The library website has become an essential component determining the level of accessibility and user satisfaction with library services. This study implements the End-User Computing Satisfaction (EUCS) method with five measurement dimensions: content, accuracy, format, ease of use, and timeliness. The research involved 107 respondents consisting of 85 students, 21 lecturers, and 1 library operator. Data was collected through questionnaires using a 5-point Likert scale and analyzed using quantitative methods. Validity test results indicate that all question items are valid with r-calculated values > r-table (0.191). Meanwhile, the reliability test yielded a Cronbach's Alpha value of 0.91, demonstrating excellent internal consistency. Based on the analysis results, the accuracy dimension received the highest score with a total score of 445 out of a maximum value of 500, followed by format, ease of use, content, and timeliness dimensions. This research provides a comprehensive overview of the USN PAPUA library website quality and is expected to serve as a foundation for administrators in improving digital library services to meet user expectations and optimize the utilization of library resources in the digital era
Analisis Pengaruh Kualitas Aplikasi Free Fire Di Jayapura Menggunakan Metode Servqual Fiqram putra; Emy L. Tatuhey
An Nafi': Multidisciplinary Science Vol. 2 No. 03 (2025): An Nafi’
Publisher : CV Edujavare Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70610/annafi.v2i03.939

Abstract

The rapid development of digital technology has driven the growth of the online gaming industry in Indonesia, including in eastern regions such as Jayapura. One of the most popular games is Free Fire, which offers various attractive features and is accessible to a wide audience. However, in the highly competitive gaming industry, the quality of application services is a crucial factor in maintaining user loyalty. This study aims to analyze the service quality of the Free Fire application in Jayapura using the SERVQUAL method, which measures five service dimensions: Tangibles, Reliability, Responsiveness, Assurance, and Empathy. The research involved 35 active Free Fire users in Jayapura, using a questionnaire consisting of expectation and perception components. Data were analyzed using SPSS for validity testing, reliability testing, and GAP (P–E) analysis. The results show that all dimensions have positive GAP values, indicating that user perceptions exceed their expectations. The Responsiveness dimension recorded the highest GAP (0.50), followed by Reliability (0.46), Assurance (0.24), Empathy (0.17), and Tangibles (0.05). These findings indicate that the Free Fire application has successfully delivered satisfying services to users in Jayapura. This study recommends that developers maintain strong service dimensions and improve those with relatively lower GAP scores to optimize overall service quality.
PENGARUH NORMALISASI SAW DAN TOPSIS UNTUK SELEKSI ASISTEN LABORATORIUM UNIVERSITAS SEPULUH NOPEMBER PAPUA Ajenkris Kungkung; Emy Lenora Tatuhey
Simtek : jurnal sistem informasi dan teknik komputer Vol. 11 No. 1 (2026): April 2026
Publisher : STMIK Catur Sakti Kendari

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51876/simtek.v11i1.1746

Abstract

Penelitian ini bertujuan menganalisis pengaruh teknik normalisasi terhadap konsistensi peringkat pada metode Simple Additive Weighting (SAW) dan Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS) dalam seleksi asisten laboratorium di Universitas Sepuluh Nopember Papua. Empat teknik normalisasi yang diuji meliputi Vector, Linear Max, Min-Max, dan Sum. Hasil menunjukkan bahwa metode SAW sensitif terhadap perubahan normalisasi, ditandai dengan fluktuasi peringkat dan nilai korelasi Spearman antara 0,842 hingga 0,927, di mana teknik Sum dan Min-Max memberikan konsistensi tertinggi. Sebaliknya, metode TOPSIS terbukti sangat robust dengan menghasilkan peringkat yang identik pada seluruh skenario dan nilai korelasi sempurna sebesar 1,000. Meskipun memiliki perbedaan pendekatan, kedua metode menunjukkan stabilitas pemenang sebesar 100%. Oleh karena itu, TOPSIS direkomendasikan karena stabilitasnya, sedangkan SAW disarankan menggunakan normalisasi Sum atau Min-Max.
RANCANG BANGUN SISTEM INFORMASI MANAJEMEN PENGELOLAAN ROTI BAKAR MENGGUNAKAN METODE WATERFALL (Studi Kasus Waena Perumnas III Kota Jayapura) Helson Matuan; Yusuf Patay, Esau Dude, Atius Mallo, Emy Lenora Tatuhey
HUMANITIS: Jurnal Homaniora, Sosial dan Bisnis Vol. 4 No. 1 (2026): Humanitis (Jurnal Humaniora, Sosial dan Bisnis)
Publisher : ADISAM PUBLISHER

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Abstract

The toast business in the Waena Perumnas III area, Jayapura City, is still using a manual management system in its operational activities, such as recording sales, managing menus, and compiling payment reports. This conventional process often causes various obstacles, such as recording errors, late reports, and difficulties in monitoring stock. This study aims to design and build a web-based management information system that can help facilitate the management of the toast business to be more efficient and organized. The method used in developing the system is Waterfall, which consists of the stages of needs analysis, design, implementation, and testing. This system provides features for managing sales data, raw material stock, and transaction reports, and can only be accessed by admins and cashiers. It is hoped that with this system, the operational process of the toast business will be faster, more accurate, and more integrated.
RANCANG BANGUN SISTEM INFORMASI RESERVASI HOTEL GRAND VIEW KOTA JAYAPURA Daniel Bienfield Manahan Siahaan; Emy Lenora Tatuhey
HUMANITIS: Jurnal Homaniora, Sosial dan Bisnis Vol. 4 No. 1 (2026): Humanitis (Jurnal Humaniora, Sosial dan Bisnis)
Publisher : ADISAM PUBLISHER

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Abstract

The hotel industry is increasingly required to provide fast, accurate, and efficient services. Hotel Grand View Jayapura still uses a manual reservation system that causes service delays, risks of recording errors, and limited access for customers. This study aims to design and build a web-based hotel reservation information system to improve service quality and operational efficiency. The development method used is the Waterfall method, which consists of the stages of needs analysis, design, implementation, and testing. The system was developed using the PHP, HTML, CSS programming language and tested using the blackbox method to ensure its functionality runs according to needs. The test results show that the system can manage customer data, rooms, reservations, and payments in an integrated and valid manner. With this system, the reservation process becomes faster and more transparent, and can reach more customers online. This system is expected to support digital transformation at Hotel Grand View Jayapura.
Perancangan Desain User Interface dan User Experience Web APE Cafe Menggunakan Figma dengan Pendekatan Design Thinking Juan Philbert Artori Kris; Emy Lenora Tatuhey
Tamilis Synex: Multidimensional Collaboration SPECIAL ISSUE Tamilis Synex: Multidimensional Collaboration 2025
Publisher : CV Edujavare Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70610/tls.vi.851

Abstract

In the contemporary digital era, the design of user interfaces (UIs) and the subsequent experience of users (UEs) of systems and applications have become pivotal in enhancing the quality of interaction. It is evident that APE Cafe, a commercial entity operating within the culinary sector, necessitates a web design that is both intuitive and aesthetically pleasing in order to optimise the user experience. The objective of this study is to design the user interface and experience (UI/UX) for the APE Cafe website using the Figma software and a design thinking approach. The methodology employed comprises five stages: empathy, definition, ideation, prototyping and testing. During the empathy stage, researchers gathered information about user needs and expectations through interviews and surveys. In the subsequent phase, the identification and formulation of user problems was initiated. In the ideation stage, a variety of ideas for solutions were developed, followed by the creation of prototypes that allowed for design visualisation. In the final stage of the research process, the prototypes were subjected to a series of user tests with the objective of eliciting valuable feedback. The findings of the study demonstrate that the resulting design is aligned with user needs and enhances the quality of interaction. The utilisation of Figma resulted in enhanced efficiency and collaboration within the design process, enabling the team to expeditiously adapt to alterations and user feedback. It is anticipated that this research will positively contribute to the development of the APE Cafe website and enhance customer satisfaction through the provision of a superior user experience. Moreover, the findings of this study can function as a reference point for other businesses seeking to design effective and efficient user interfaces and user experiences.
Perancangan Sistem Informasi Pembayaran Sekolah Pada SD YPK Maranatha Menggunakan Metode Prototype Estevina Carolina Bagre; Emy Lenora Tatuhey
Tamilis Synex: Multidimensional Collaboration SPECIAL ISSUE Tamilis Synex: Multidimensional Collaboration 2025
Publisher : CV Edujavare Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70610/tls.vi.865

Abstract

Masih banyak sekolah yang menghadapi tantangan dalam mengelola keuangan secara manual, termasuk SD YPK Maranatha Ardipura IV di Kota Jayapura, Papua. Pencatatan yang dilakukan melalui buku dan file Excel sering kali menyebabkan keterlambatan laporan, kesalahan input, hingga risiko kehilangan data. Penelitian ini dilakukan untuk merancang sebuah sistem informasi pembayaran siswa yang mampu meningkatkan efisiensi, ketepatan, dan transparansi dalam pengelolaan keuangan sekolah. Data diperoleh melalui observasi langsung serta wawancara dengan kepala sekolah dan bendahara guna memahami kebutuhan serta permasalahan yang dihadapi. Pengembangan sistem menggunakan metode prototype, yang memungkinkan pembuatan model awal sistem, lalu diuji dan diperbaiki berdasarkan masukan dari pengguna. Hasil penelitian menunjukkan bahwa keterlibatan aktif pengguna dalam setiap tahapan pengembangan sangat membantu dalam menciptakan sistem yang sesuai dengan kebutuhan di lapangan. Sistem yang dirancang diharapkan dapat menjadi solusi digital yang tidak hanya memudahkan administrasi keuangan, tetapi juga mendorong pengelolaan yang lebih akuntabel dan modern di lingkungan sekolah.
Rancang Bangun Sistem Informasi Kasir Penjualan Sembako Berbasis Web Pada Toko Lina Surya Menggunakan Metode Prototyping Grisye Fin Silahooy; Emy Lenora Tatuhey
Tamilis Synex: Multidimensional Collaboration SPECIAL ISSUE Tamilis Synex: Multidimensional Collaboration 2025
Publisher : CV Edujavare Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70610/tls.vi.876

Abstract

Sistem kasir Penelitian ini bertujuan untuk merancang dan membangun sebuah sistem informasi kasir penjualan sembako berbasis web pada Toko Lina Surya, dengan menggunakan metode pengembangan sistem prototyping. Sistem ini dirancang untuk menjawab berbagai permasalahan yang sering terjadi di toko sembako, seperti pencatatan transaksi yang masih dilakukan secara manual, rawan kesalahan input, keterlambatan dalam pelayanan kepada pelanggan, serta kesulitan dalam menghasilkan laporan keuangan dan stok barang secara cepat dan akurat. Fitur utama dalam sistem yang dikembangkan mencakup pencatatan transaksi penjualan secara otomatis, cetak struk pembelian, pengelolaan data barang dan pegawai, laporan penjualan dan keuangan, notifikasi stok barang menipis, serta login multi-level untuk admin, kasir, dan pemilik toko. Metode prototyping dipilih karena bersifat iteratif dan memungkinkan keterlibatan langsung pengguna melalui umpan balik selama proses pengembangan, sehingga sistem dapat disesuaikan dengan kebutuhan operasional di lapangan. Implementasi sistem dilakukan menggunakan teknologi berbasis web dengan bahasa pemrograman PHP dan basis data MySQL. Pengujian sistem dilakukan dengan metode black-box untuk memastikan bahwa semua fungsi bekerja sesuai harapan. Hasil pengujian menunjukkan bahwa sistem ini mampu meningkatkan efisiensi operasional toko, mempercepat proses transaksi, meminimalkan kesalahan pencatatan, serta memberikan dukungan pengambilan keputusan melalui laporan yang tersaji secara real-time. Sistem ini juga meningkatkan kenyamanan bagi pelanggan dan mempermudah pemilik toko dalam memantau kinerja usahanya dari berbagai perangkat.
Co-Authors Ajenkris Kungkung Alifyaa, Adhyndha Ansanay, Natalia Betty Ardi, Muhamad Aryandi, Heryn Achmad Astika Ramadani Astika Ramadani Astika Ramadhani Astrin Aprilia Umasugi Astrin Aprilia Umasugi Atius mallo Bahar, Dimas Adhitya Bei, Sariaty H.Y. Boney Bun Dalton, Timothy Daniel Bienfield Manahan Siahaan Daniel Bienfield Manahan Siahaan de Queljoe, Desy Akwita Desy Akwita de Queljoe Duta Lazarus Duwila, Eda Iriyanti Elvis Pawan Esau Dude Estevina Carolina Bagre Fajar Sura Alfaruq Fajar Sura Alfaruq Febriana, Nur Alisa Fiqram putra Ghina Tripasha Grisye Fin Silahooy Hardiana Hardiana, Hardiana Helson Matuan Helson Matuan Heru Sutejo Indiri, Peronika Pan Irianto, Fadli Ramdhan Irpan Hilmi Jantu, Aventus Jeanny G Suwages Jered Imanuel Wanda Jered Imanuel Wanda Juan Philbert Artori Kris Khoe, Jorghen Okfrylan Kiswanto, Rahmat Haryadi Kungkung, Ajenkris Yanto Kungkung, Ajenkris Yanto Lahallo, Jim Manda Manda Manda, Manda Mantu, Ainun Mukhliza Maryen, Hana Rina Medina, Aulia Meilani, Putri Anisa Meylisa Kurdita Muhammad Risman Natalia Betty Ansanay Natalia Betty Ansanay Nikijuluw, Enjel sonia Murib Nourman Satya Irjanto Nugroho, Hidayat Kurnia Numberi, Ester Pasaribu, Victor Ramos Patmawati Hasan Pawan, Elvis Pawan, Elvis Pratiwi, S. Psewor, Rudolf Putri Anisa Meilani Ramadhan, Tsany Rafi Ramadhani, Astika Raman, Muhammad Rusadin, Fina Alvionita Ryan Aditya Ryan Aditya Salipadang, Evendi Sari, Yuyun Purnama Sere, Indriana Atoranna Setiawan, Andhika Thamrin, Rosiyati M.H Tukino Tulung, Revo Riantino Umasugi, Astrin Aprilia Victor Ohoiwurun Viona S. P. Rombot Wafumilena, Vanry Jhon Muda Walangitan, Rafaely Hesky Yosefin Caltrin Odelia Yusuf Patay