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NUNUNG, AI
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Networking Governance in the Development of Urban Tourism Destination Areas in Bandung City: A Study on Kampung Pelangi 200 Latifah, Latifah; Purnomo, Purnomo; Nunung, Ai; Tati, Tati
Iapa Proceedings Conference 2024: AAPA-EROPA-AGPA-IAPA International Conference 2024 Towards World Class Bureaucracy
Publisher : Indonesian Association for Public Administration (IAPA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30589/proceedings.2024.1141

Abstract

Tourism always contributes to governance actors at the government, private and community levels, especially in improving the community's economy and increasing Regional Original Income (PAD). This research analyzes how networking governance is used in the construction and development of Kampung Pelangi 200 in Dago Village, Coblong District, Bandung City. The research method used is qualitative with data collection techniques in the form of direct interviews, observation and documentation studies, data analysis used in this research uses an interactive analysis approach, meanwhile for data validity in this research uses source triangulation. The results of the research show that the community in the Kampung Pelangi 200 area is able to build networks with various other actors such as the government, private sector and universities in developing urban tourism that they agree with. The actors go through several series of processes such as involving themselves in existing construction and development, building social ties. between the actors involved, manage the resources they have and take various decisions collectively using a deliberative approach.
Pemberdayaan Usaha Mikro, Kecil dan Menengah Oleh PT Wynettes Walden International Kota Bandung Sodikin; Nunung, Ai; Maulana Yusup, Rikki; Riza, Akmalul
Jurnal Identitas Vol 4 No 1 (2024): Jurnal Identitas
Publisher : Program Studi Administrasi Publik Fakultas Sosial dan Humaniora Universitas Muhammadiyah Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52496/identitas.v4i1.594

Abstract

Pemberdayaan Usaha Mikro Kecil dan Menengah (UMKM) adalah serangkaian usaha yang dilakukan untuk meningkatkan kapasitas dan daya saing usaha kecil sehingga mampu bertahan dan berkembang ditengah perkembangan teknologi. Berdasarkan Peraturan Pemerintah nomor 7 Tahun 2021 tentang Kemudahan, Pelindungan, dan Pemberdayaan Koperasi dan Usaha Mikro, Kecil, dan Menengah, Inplementasi dari Undang Undang Nomor 20 Tahun 2008 tentang UMKM. PT. WWI merupakan perusahaan swasta yang bekerjasama dengan pelaku UMKM dalam hal pemasaran poduk yang merupakan bagian dari pemberdayaan. Ketika pelaksanaannya terdapat hambatan-hambatan: Pertama, belum adanya keterlibatan dari pemerintah yang seharusnya menjadi pendamping dalam pelaksanaan pemberdayaan tersebut. Kedua, belum adanya perencanaan yang terencana dari PT Wynettes Walden International terkait pemberdayaan tersebut padahal akan berdampak baik terhadap kemajuan perusahaan maupun UMKM. Ketiga, Belum adanya sumber daya manusa yang memadai oleh PT. Wynettes Walden International untuk melakukan pemberdayaan UMKM yang semestinya. Tujuan penelitian ini adalah untuk mengetahui Pemberdayaan UMKM oleh PT WWI. Metode yang digunakan dalam penelitian ini adalah dengan deskriptif kualitatif dengan menggunakan data primer dan data sekunder, dalam hal ini Teknik pengumpulan data yang dilakukan yaitu dengan wawancara, observasi, dan dokumentasi. Hasil penelitian dapat diketahui bahwa pemberdayaan UMKM oleh PT. WWI belum terlaksana secara terorganisir dengan baik sesuai dengan teori tiga indikator untuk mengukur kinerja UMKM dengan 3 variabel yaitu pertumbuhan pelanggan, pertumbuhan pelanggan, pertumbuhan penjualan dan pertumbuhan keuntungan
PELATIHAN KETERAMPILAN KOMUNIKASI DAN PELAYANAN PELANGGAN BAGI PENGUSAHA PARIWISATA DI DESA WARNASARI: STRATEGI PENINGKATAN KUALITAS LAYANAN WISATA Gojali, Taufan; Permana, Ibar Adi; Nurvianti, Elmi; Setiawati, Popong; Nunung, Ai
JURNAL ABDIMAS PLJ Vol. 5 No. 1 (2025): JURNAL ABDIMAS PLJ, Juli 2025
Publisher : POLITEKNIK LP3I JAKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34127/japlj.v5i1.1610

Abstract

The purpose of this Community Service (PKM) program is to provide knowledge and communication and customer service skills to tourism entrepreneurs in Desa Warnasari, Kecamatan Pengalengan, Kabupaten Bandung, West Java. The communication and customer service skills training program aimed at tourism entrepreneurs in Desa Warnasari was carried out as a strategy to improve the quality of tourism services. The training activities are designed with a participatory approach through lecture methods, role simulations, and question and answers. The results of the evaluation showed an increase in participants' understanding of the importance of interpersonal communication in the context of tourism services as well as improving attitudes and service practices to tourists. This training makes a significant contribution to shaping the image of a friendly and quality tourism destination, while strengthening local competitiveness in the midst of the growth of the tourism industry. These findings underscore the importance of investing in tourism human resource capacity development as an integral part of sustainable destination management strategies.
Implementasi Kebijakan Bantuan Sosial untuk Menginvestigasi Ketidaktepatan Sasaran Bantuan Sosial di Desa Rancaekek Kulon Kabupaten Bandung Nunung, Ai; Latifah, Latifah; Fatmawati, Fatmawati; Sulastri, Lalas
Jurnal Administrasi dan Kebijakan Publik Vol. 10 No. 1 (2025): April
Publisher : Laboratorium Administrasi Publik FISIP Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25077/jakp.10.1.62-82.2025

Abstract

This study applies public policy to investigate the inaccuracy of targeting in the distribution of social assistance in Rancaekek Kulon Village, Bandung Regency. The purpose of this study is to find out how the implementation of social assistance policies is carried out in Rancaekek Kulon Village, what are the factors that cause inaccuracy in targeting in the distribution of social assistance and what is the role of village officials, implementing institutions, and the community in the process of data collection and distribution of social assistance. This study is qualitative and uses primary data with three categories, namely structured, semi-structured, and unstructured interviews, the aim is to understand how the implementation of policies and factors that support or hinder inaccuracy of targeting, including deficiencies in the recipient identification process and the role of village officials. The results of the study showed that there was no data update causing inaccuracy in the distribution of social assistance to the poor, this was due to inadequate implementing personnel, weak coordination between organizations and the implementing structure was not optimal, causing inaccurate targeting of social assistance distribution, so this led to a lack of public trust in village implementers. These findings are expected to provide guidance for stakeholders in improving the implementation of public policies in the distribution of social assistance in Rancaekek Kulon Village, Bandung Regency. Keywords: Implementation of public policy, inappropriate targeting, social assistance
Women's Transformational Leadership In Improving Public Services: A Systematic Review Rudiana, Rana; Nunung, Ai; Ratna H, Yunyun; Pujihartanti, Erna; Veranita, Mira
International Journal Administration, Business & Organization Vol 6 No 2 (2025): IJABO
Publisher : Asosiasi Ahli Administrasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61242/ijabo.25.507

Abstract

This study addresses the limited scholarship on the specific contribution of women’s transformational leadership in enhancing public service quality. While prior research often examines women’s leadership or transformational leadership separately, few systematically explore their intersection in the public sector. To bridge this gap, a systematic narrative review was conducted on 11 selected articles retrieved through Elicit AI. Thematic and contextual analysis was employed to identify patterns, themes, and theoretical constructs across organizational and sectoral contexts. Findings reveal that women leaders consistently demonstrate the four core dimensions of transformational leadership: idealized influence, inspirational motivation, intellectual stimulation, and individualized consideration. These practices foster inclusive, ethical, and innovative organizational cultures aligned with the demands of modern public service. However, contextual challenges such as organizational culture, social norms, gender stereotypes, and limited access to strategic roles shape the effectiveness of women’s leadership. Theoretically, this study contributes to leadership and gender scholarship by integrating transformational leadership theory into the domain of public administration. It underscores the importance of empathetic, participatory, and visionary leadership in advancing sustainable service reforms. Overall, the synthesis highlights how empowering women in transformational leadership roles enhances public service effectiveness and drives bureaucratic change, while calling for further research on intersectionality and cross-sectoral dynamics.
Social Movement Innovation Berbasis Jabar Quick Response di Jawa Barat menggunakan Analisis Agile Governance Nunung, Ai; Latifah, Latifah; Fatmawati, Fatmawati
Kolaborasi : Jurnal Administrasi Publik Vol. 10 No. 3 (2024): Desember 2024
Publisher : Department of Public Administration, Muhammadiyah University of Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kjap.v10i3.15671

Abstract

This research aims to analyse the application of Agile governance principles in Jabar Quick Response as a channel for social and humanitarian complaints for the people of West Java. The research used descriptive qualitative research. The data sources in this study consist of primary data and secondary data. Data collection techniques used observation, interview, and document data collection methods. The results indicate that the implementation of Agile governance principles in Jabar Quick Response is still experiencing obstacles due to several existing problems. On the principle of Good Enough Governance, although governance is adapted to the organisational context, the main problem is the lack of human resources in Jabar Quick Response. For the principle of business-driven, although Jabar Quick Response has focused on business orientation, budget limitations hinder its enforcement. Meanwhile, on the human-focused principle, Jabar Quick Response has succeeded in making individuals, both members and communities, feel valued.
Analisis Perancangan Sistem Informasi CDC Berbasis Web untuk Meningkatkan Informasi Lowongan Pekerjaan Bagi Lulusan Politeknik Piksi Ganesha Bandung Gumelar, Rizki; Sudrartono, Tiris; Nunung, Ai
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 6 No. 4 (2024): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v6i4.1051

Abstract

The Career Development Center (CDC) is a forum for providing preparation for entering the world of work for alumni and students who will graduate from the Piksi Ganesha Bandung Polytechnic. CDC is a strategic center that serves as a bridge between the worlds of education and industry, helping individuals design and implement successful career plans. This research uses descriptive qualitative methods. Research on the creation of the CDC (Career Development Center) can be accessed by alumni, students of the Piksi Ganesha Bandung Polytechnic and the general public who are looking for job vacancies or career paths on the website. Conclusion: The Piksi Ganesha Bandung Career Development Center website provides support and convenience for students and alumni in looking for work, news, and how to find work according to their respective expertise in their respective fields as well as to help individuals develop the skills, knowledge and resources needed to achieve career goals. The author suggests that this application can be developed by collaborating with labor providers and establishing cooperation based on the principle of benefit for each party.
Pengaruh Kualitas Pelayanan Terhadap Kepuasan Nasabah Kredit Pada Bank BJB KCP Gedebage Nunung, Ai; Candra Fatihah, Dian; Hernawati, Euis; Azka Savvana, Fadhia
Journal of Economics and Business UBS Vol. 12 No. 2 (2023): Regular Issue
Publisher : Cv. Syntax Corporation Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52644/joeb.v12i2.176

Abstract

Penelitian ini bertujuan untuk mengetahui seberapa besar pengaruh kualitas pelayanan terhadap kepuasan nasabah kredit pada Bank BJB KCP Gedebage. Metode yang digunakan yaitu metode deskriptif verifikatif dengan pendekatan kuantitatif serta pengumpulan data melalui studi lapangan, kuesioner, dan studi pustaka. Berdasarkan hasil penelitian diperoleh nilai koefisienkorelasi sebesar 0,828 yang menyatakan bahwa kualitas pelayanan terhadap kepuasan nasabah kredit Bank BJB dikategorikan sangat kuat karena berada pada rentang 0,80 – 1,000. Hasil uji hipotesis t menunjukkan besarnya t hitung terhadap t tabel (9,888 > 0,288) yang berarti terdapat pengaruh antara kualitas pelayanan terhadap kepuasan nasabah kredit pada Bank BJB KCPGedebage. Berdasarkan hasil perhitungan koefisien determinasi diperoleh R square sebesar 68,5% memiliki arti bahwa kepuasan nasabah kredit pada Bank BJB KCP Gedebage dipengaruhi oleh kualitas pelayanan sebesar 68,5%. Hambatan yang terjadi adalah kurangnya sosialisasi dari pihak Bank mengenai produk kredit sehingga kurangnya informasi yang didapat oleh debitur. Serta pelayanan yang diberikan Bank kurang cepat dan efisien mengenai permintaan nasabah. Solusi yang disarankan adalah sudah seharusnya karyawan Bank mempelajari serta memahami produk yang tersedia, agar nasabah mendapatkan informasi secaralengkap dan jelas. Serta karyawan Bank harus sering mengikuti pelatihan-pelatihan seperti pelatihan pelayanan prima, agar dapatmemberikan pelayanan yang terbaik kepada nasabah.
ANALISIS LAPORAN KEUANGAN DENGAN MENGGUNAKAN METODE TREND UNTUK MENGUKUR KINERJA KEUANGAN PADA PT NETKROM SOLUSINDO PERIODE 2017 - 2021 Euis Hernawati; Jessy Suharyanti; Ai Nunung
Jurnal Ekbis (Ekonomi & Bisnis) Vol. 11 No. 2 (2023): Desember 2023
Publisher : POLITEKNIK PIKSI GANESHA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56689/ekbis.v11i2.1163

Abstract

ABSTRACT This study aims to determine the analysis of financial statements in measuring financial performance at PT Netkrom Solusindo for the period 2017 – 2021 using trend analysis, at PT Netkrom Solusindo. The analysis technique in this study uses observation techniques where data collection comes from ratio data which includes balance sheet statements and income statements. The method used in this study is quantitative method with descriptive statistical data analysis. Based on the results of the research obtained, it is stated that the financial performance of PT Netkrom Solusindo in 2020 still experienced an increase in the company's revenue and net profit, but there was a very significant increase in operational costs caused by immature planning so that in 2021 there was a decrease in revenue and in the company's net profit. To overcome these problems, PT Netkrom Solusindo has efforts to reduce operational costs which include setting targets that must be achieved by the sales team, punishment for sales that are not achive targets, increasing the variety of retail products, training carried out online and approaches with SIMRS clients via zoom. Keywords: financial statement, finanacial performance, trend indeks
Co-Authors Anjani Pratiwi Azka Savvana, Fadhia Basith Sukarno, Hasbi Candra Fatihah, Dian Elmi Nurvianti Fatmawati Fatmawati Fatmawati, Fatmawati Gojali, Taufan Hani Hatimatunnisani Hernawati, Euis Indrawan, Bisma irhamuddin, muhammad Jessy Suharyanti Julpah, Julpah Kahfi Kaufua, Al Kusnadi, Hani Kustyanti Latifah Latifah Maulana Yusup, Rikki Oktaviani, Debi Pebrianti, Febi Permana, Ibar Adi Pujihartanti, Erna Purnomo Purnomo Ranti Rosalina, Resmi Ratna H, Yunyun Riza, Akmalul Rizki Gumelar Rudiana, Rana Setiawati, Popong Sodikin Sonia Azizah Putri Solihah Sudrartono, Tiris Sulastri, Lalas Tati Tati Veranita, Mira