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All Journal Jurnal Pembelajaran Berpikir Matematika Sinkron : Jurnal dan Penelitian Teknik Informatika JMKSP (Jurnal Manajemen, Kepemimpinan, dan Supervisi Pendidikan) JURNAL PENDIDIKAN TAMBUSAI JISICOM (Journal of Information System, Infomatics and Computing) Jurnal EK dan BI Lumbung Farmasi : Jurnal Ilmu Kefarmasian Akrab Juara : Jurnal Ilmu-ilmu Sosial Jurnal Kewarganegaraan International Journal of Engineering, Science and Information Technology Jurnal Minfo Polgan (JMP) Innovative: Journal Of Social Science Research Portal Riset dan Inovasi Sistem Perangkat Lunak KBJPM- Kayuh Baimbai Jurnal pengabdian masyarakat International Journal of Elementary School JMAEKA: Jurnal Manajemen Ekonomi Akuntansi
Murniyati, Murniyati
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Analisis Kinerja Karyawan PT Cahaya Tirta Rasa Menggunakan Metode 360 Degree Feedback : Employee Performance Analysis at PT Cahaya Tirta Rasa Using the 360 Degree Feedback Method Veronica, Sely; Murniyati, Murniyati
Jurnal Mnajemen | Ekonomi | Akuntansi Vol 2 No 2 (2026): Maret 2026 - Mei 2026
Publisher : CV Warnak Johanna Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63921/jmaeka.v2i2.322

Abstract

This study aims to analyze the performance of employees at PT. Cahaya Tirta Rasa using the 360 Degree Feedback method. In the beverage sector, it plays an important role in the Indonesian economy. The 360 Degree Feedback method involves feedback from evaluations at various levels within the company as well as from external sources; this method involves people around the evaluated employees. This research uses a qualitative method by collecting responses through surveys and interviews with a primary focus on the performance of administrative staff. The study covers assessments of work quality, work speed, and technical competence. It involves 4 administrative staff members from PT. Cahaya Tirta Rasa during the period from May 2025 to July 2025. The results show that the administrative staff's work quality reaches 90%. The average time to complete tasks is 57.2 hours, and technical competence of 8.92. This study concludes that the application of the 360 Degree Feedback Method in evaluating employee performance provides feedback such as increased training for Admin and the creation of open green spaces for employees to minimize burnout. This research is expected to contribute to the development of performance within the company.
Pengaruh Kualitas Pelayanan dan Kualitas Produk Simpan Pinjam Terhadap Kepuasan Anggota KSP CU Bina Karya Sejahtera: The Effect of Service Quality and Savings and Loan Product Quality on Member Satisfaction at KSP CU Bina Karya Sejahtera Puspitasari, Yohana Linda; Murniyati, Murniyati
Jurnal Mnajemen | Ekonomi | Akuntansi Vol 2 No 2 (2026): Maret 2026 - Mei 2026
Publisher : CV Warnak Johanna Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63921/jmaeka.v2i2.328

Abstract

In the world of cooperatives, the most important thing is how satisfied members are with the products and services provided by the cooperative, member satisfaction is used to attract members to use the product. Like a cooperative's obligation to improve the quality of service in order to survive and remain trusted by its members. This study aims to determine the greatest influence of service quality and savings and loan product quality on the satisfaction of KSP CU Bina Karya Sejahtera members. Member satisfaction that influences the service quality and product quality factors. This research method uses a quantitative method using data collection techniques in the form of interviews, questionnaires, and literature studies. The number of respondents taken in this study was 100 respondents who were members of KSP CU Bina Karya Sejahtera. Data analysis used was partial test, simultaneous test, determination coefficient, regression coefficient, and multiple linear regression. The results of the t test showed that each t value of the service quality variable was greater than t table, meaning that service quality had a significant effect on member satisfaction variables. The product quality variable had a t value greater than t table, meaning that product quality had a significant effect on member satisfaction. The results of the F test show that simultaneously the variables of service quality and product quality together have a significant effect on the member satisfaction variable with the results of the analysis. The results of the determination coefficient test show that the factors of service quality and product quality have a significant effect on member satisfaction.
Pengaruh Lingkungan Kerja Dan Motivasi Kerja Terhadap Kinerja Pegawai Direktorat Perlindungan Perkebunan : The Influence of Work Environment and Work Motivation on the Performance of Employees of the Plantation Protection Directorate Afriyanti, Afriyanti; Murniyati, Murniyati
Jurnal Mnajemen | Ekonomi | Akuntansi Vol 2 No 2 (2026): Maret 2026 - Mei 2026
Publisher : CV Warnak Johanna Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63921/jmaeka.v2i2.330

Abstract

This study aims to analyze how much influence the Work Environment partially has on Employee Performance, to analyze how much influence Work Motivation partially has on Employee Performance and to analyze how much influence the Work Environment and Work Motivation have a simultaneous effect on Employee Performance, this study uses a quantitative method because the research data is in the form of numbers and the analysis uses statistics. The number of samples in this study used saturated sampling, the sampling technique of which all members of the population were used as samples, this study consisted of 46 employees. Data collection techniques were carried out using questionnaires and observations. Based on the results of partial testing of the Work Environment on Employee Performance, the t-value was 1.363 <2.017 (ttable) and had a significant number of 0.180> 0.05. Based on the decision- making criteria, it can be concluded that H1 is rejected, this indicates that there is no positive and significant influence between Work Environment and Employee Performance. And based on the partial test results of Work Motivation on Employee Performance, the calculated t value is 3.531> 2.017 (t table) and has a significant number of 0.01 <0.05. Based on the decision-making criteria, it can be concluded that H2 is accepted, this indicates that there is a positive and significant influence between Work Motivation and Employee Performance. While based on the calculation results in table IV.16, the calculated F test results obtained are 34.246 when compared to the F table (alpha = 0.05 df = 3.21), then the f table value is 3.21 with a significant value of 0.05. So that the calculated F value > F table (34.246 > 3.21) and significance (0.001 < 0.05) then there is a positive and significant influence between the Work Environment and Work Motivation Simultaneously on Employee Performance
Pengaruh Gaya Kepemimpinan dan Lingkungan Kerja terhadap Kinerja Pegawai Badan Penghubung Provinsi Maluku: The Influence of Leadership Style and Work Environment on the Performance of Employees of the Maluku Provincial Liaison Agency Jihan, Jihan; Murniyati, Murniyati
Jurnal Mnajemen | Ekonomi | Akuntansi Vol 2 No 3 (2026): Juni 2026 - Agustus 2026
Publisher : CV Warnak Johanna Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63921/jmaeka.v2i3.381

Abstract

Leadership style and work environment are two important factors that influence employee performance, especially in government agencies such as the Maluku Provincial Liaison Agency. This study aims to determine the effect of leadership style and work environment on employee performance. The method used is a quantitative approach by distributing questionnaires to 45 respondents who are all employees of the Maluku Provincial Liaison Agency. Data collection techniques were carried out through observation, interviews, questionnaires, and literature studies. Data analysis was carried out using SPSS version 27 software, with validity, reliability, classical assumptions, multiple linear regression, and determination coefficient tests. The results of the T test showed that leadership style did not have a significant effect partially (sig. 0.078 > 0.05), while the work environment had a significant effect (sig. 0.001 < 0.05). The F test showed that simultaneously both variables had a significant effect on employee performance (sig. 0.001 < 0.05). These findings imply that improving employee performance can be achieved through the creation of a more conducive work environment, as well as a communicative and supportive leadership style.
Pengaruh Lingkungan Kerja dan Motivasi Kerja Terhadap Kepuasan Kerja Pegawai Kementerian Sosial RI: The Influence of Work Environment and Work Motivation on Job Satisfaction of Employees of the Ministry of Social Affairs of the Republic of Indonesia Widhyani, Reghita Ayu; Murniyati, Murniyati
Jurnal Mnajemen | Ekonomi | Akuntansi Vol 2 No 3 (2026): Juni 2026 - Agustus 2026
Publisher : CV Warnak Johanna Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63921/jmaeka.v2i3.391

Abstract

This study aims to determine the effect of work environment and work motivation on employee job satisfaction at the Ministry of Social Affairs of the Republic of Indonesia. The research used a quantitative approach with multiple linear regression analysis. The sample consisted of 35 employees selected using a saturated sampling technique. Data were collected through questionnaires with a Likert scale. The results indicate that, partially, the work environment variable has no significant effect on job satisfaction, while the work motivation variable has a positive and significant effect. Simultaneously, both independent variables significantly affect job satisfaction with a contribution of 39.1%, while the remaining 60.9% is influenced by other factors beyond this study. These findings reveal that work motivation is the dominant factor influencing employee satisfaction, while the work environment serves as a supporting factor. This research is expected to contribute to the development of human resource management knowledge and serve as a reference for government institutions in formulating motivation and workplace improvement policies.
Pengaruh Kompetensi Dan Disiplin Kerja Terhadap Kinerja Pegawai Ditjen Kuathan Kemhan RI: The Influence of Competence and Work Discipline on the Performance of Employees of the Directorate General of Kuathan of the Ministry of Defense of the Republic of Indonesia Sutiyawati, Sutiyawati; Murniyati, Murniyati
Jurnal Mnajemen | Ekonomi | Akuntansi Vol 2 No 3 (2026): Juni 2026 - Agustus 2026
Publisher : CV Warnak Johanna Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63921/jmaeka.v2i3.416

Abstract

Human Resource Management (HR) plays a strategic role in achieving organizational goals through the management, development, and maintenance of a quality workforce. Employee competence, which is reflected in knowledge, skills, and professionalism, directly influences individual performance, while work discipline through compliance with rules and responsibilities is an important factor in achieving organizational targets. This study was compiled with the aim of analyzing the influence of competence and work discipline on employee performance of the Directorate General of Defense Forces, Ministry of Defense of the Republic of Indonesia. This study uses a quantitative method with a statistical test approach. Data were collected through observation, interviews, literature studies, and questionnaires distributed to 40 respondents of HR Directorate employees of the Directorate General of Defense Forces, Ministry of Defense. Data analysis techniques include t-test, f-test, multiple linear regression, and coefficient of determination using SPSS version 26. The results of the study indicate that partially, the variables of competence and work discipline have a positive and significant effect on employee performance, evidenced by the calculated t-value being greater than the t-table. Simultaneously, competence and work discipline also significantly influence performance, as indicated by the calculated f-value being greater than the table f-value. The coefficient of determination test indicates that both variables play a significant role in improving employee performance
Pengaruh Kualitas Pelayanan dan Kepercayaan Terhadap Kepuasan Pelanggan Shopee Express: The Effect of Service Quality and Trust on Shopee Express Customer Satisfaction Sartika, Aulia Dwi; Murniyati, Murniyati
Jurnal Mnajemen | Ekonomi | Akuntansi Vol 2 No 1 (2025): Desember 2025 - Februari 2026
Publisher : CV Warnak Johanna Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63921/jmaeka.v2i1.202

Abstract

This study aims to examine the effect of service quality and trust on customer satisfaction with Shopee Express services in the Jakarta area. This study uses a quantitative approach with a survey method, through the distribution of questionnaires to 96 respondents. The sampling technique used is purposive sampling. Data analysis was performed using multiple linear regression through SPSS version 25, accompanied by validity and reliability tests, classical assumption tests, hypothesis tests, and coefficient of determination (R²) tests. The results show that service quality has a positive and significant effect on customer satisfaction, while trust does not have a significant partial effect. However, simultaneously, service quality and trust are proven to have a significant effect on customer satisfaction. Simply put, an R² value of 0.769 indicates that 76.9% of the variation in customer satisfaction can be explained by service quality and trust. These findings are expected to strengthen the literature on service marketing in the e-commerce logistics sector and provide practical input for Shopee Express to continue improving service reliability, delivery speed, and complaint handling effectiveness.
Pengaruh Efikasi Diri Dan Kompetensi Terhadap Kinerja PNS Pada Inspektorat Jenderal Kementerian Desa, Pembangunan Daerah Tertinggal: The Influence of Self-Efficacy and Competence on the Performance of Civil Servants at the Inspectorate General of the Ministry of Villages, Regional Development Larasati, Rahmatia; Murniyati, Murniyati
Jurnal Mnajemen | Ekonomi | Akuntansi Vol 1 No 4 (2025): September 2025 - November 2025
Publisher : CV Warnak Johanna Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63921/jmaeka.v1i4.227

Abstract

Human resource development is a major factor in improving organizational performance, especially in the Inspectorate General of the Ministry of Villages, Development of Disadvantaged Regions, showing that employees who have high competence and good self-efficacy tend to be more able to face work challenges, and overall productivity. This study aims to analyze the effect of self-efficacy and competence on employee performance in the Inspectorate General of the Ministry of Villages, Development of Disadvantaged Regions. This study uses data collection methods, one of which is distributing questionnaires to 50 respondents using saturated sampling techniques. Analyzed using the SPSS version 23 program. The results of the t-test show that self-efficacy has a value of 5.580 with a significance of 0.000, and competence has a t-value of 2.718 with a significance of 0.009, both of which are smaller than 0.05, which means that both have a positive and significant effect on employee performance partially. In addition, the results of the regression analysis show that self-efficacy and competence have a positive and significant effect simultaneously on employee performance with an F value of 21.146 and a significance of 0.000.
Co-Authors Afriyanti Afriyanti, Afriyanti Agus Dwi Ananto, Agus Ahmad Fikri Ajat Sudrajat Alfianzah, Reza Ameliani, Eka Amin, Muhammad Nor amnah amnah Anggita Sari, Wiwin Busnawir Busnawir Chairiyah chairiyah, Chairiyah Darwati Darwati Diana Novita Dwi Septiani, Wisti Eka Putri Handayani Emy Haryatmi fatimah Fatimah Fauzi, Alfharizky Hafidz, Ilham Hasnah, Nor Ilmi, Jainal Indah Puspitorini Jaafar, Azhar Januar, Muhammad Rizki Jihan Jihan, Jihan Juliana, Rini Kurniawan, Gilang Larasati, Rahmatia Lena, Mahda Maulidya, Anggi Messi, Messi Misu, La Musyarofah, Laily Noor, Ade Surya Jaya Pratiwi, Dwita Priniansyah, Nabilah Tirta Puspitasari, Yohana Linda Putri Handayani, Eka Radila, Gustina Rani Irma Handayani, Rani Irma Riyadi, Tri Agus Rosdiana Rosdiana Rusdiansyah Rusdiansyah Sartika, Aulia Dwi Sri Haryani Suci, Nabila Cita suharyanti, Nining Sukarnih Putri, Mulyana Sumarna, Arneta Mutiara Putri Supardi Supardi Suryaningsih, Rahmadani Sutiyawati, Sutiyawati Syahira, Fatma Aisyah Triningsih Triningsih Veronica, Sely Widhyani, Reghita Ayu Windah Anugrah Subaidah Wirayudha, Agung Wisti Dwi Septiani Wulansari, Desika Putri Yuni Astuti Zidan, Muhammad