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All Journal Kertha Semaya JURNAL MAGISTER HUKUM UDAYANA Jurnal Ilmu Sosial dan Humaniora Arena Hukum PADJADJARAN Jurnal Ilmu Hukum (Journal of Law) Panrita Abdi - Jurnal Pengabdian pada Masyarakat Unram Law Review Jurnal Ilmiah Hukum LEGALITY Udayana Journal of Law and Culture Martabe : Jurnal Pengabdian Kepada Masyarakat JURNAL PENDIDIKAN TAMBUSAI International Journal of Supply Chain Management Jurnal Notariil Jurnal Pro Hukum : Jurnal Penelitian Bidang Hukum Universitas Gresik J-Dinamika: Jurnal Pengabdian Kepada Masyarakat Jurnal Pengabdian Dharma Laksana Pena Justisia: Media Komunikasi dan Kajian Hukum JURNAL PEMBANGUNAN HUKUM INDONESIA Jurnal Abdi: Media Pengabdian Kepada Masyarakat Community Development Journal: Jurnal Pengabdian Masyarakat Jurnal Suara Hukum Ministrate: Jurnal Birokrasi dan Pemerintahan Daerah Cakrawala Repositori Imwi Jurnal Analisis Hukum Jurnal Pengabdian kepada Masyarakat Nusantara Mattawang: Jurnal Pengabdian Masyarakat Journal La Sociale Aktual Justice Parta: Jurnal Pengabdian Kepada Masyarakat Law Doctoral Community Service Journal Kanun: Jurnal Ilmu Hukum SASI Indonesian Journal of Advocacy and Legal Services
Gorda, A.A.A. Ngr Sri Rahayu
Universitas Pendidikan Nasional
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Journal : Ministrate: Jurnal Birokrasi dan Pemerintahan Daerah

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Consumer Protection for Health Services for Poor Patients (Case Study of Mengwi Public Health Center 1) Rai Widiatmika; A. A. A. Ngr. Sri Rahayu Gorda
Ministrate: Jurnal Birokrasi dan Pemerintahan Daerah Vol 5, No 2 (2023): Birokrasi dan Pemerintahan di Daerah 11
Publisher : Jurusan Administrasi Publik FISIP UIN SGD Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/jbpd.v5i2.25691

Abstract

Health is the right of all citizens as mandated in the 1945 Constitution, so health services should not discriminate against patients based on certain groups. In fact, in Indonesia there is still a phenomenon where patients are compartmentalized based on their economic and social groups. This has led to several cases of patient rejection and delayed treatment due to administrative constraints. In the light of this phenomenon, this study seeks to examine the form of legal protection that indigent patients must obtain in health services, especially for BPJS or KIS patients. The Mengwi I Health Center as a community health service center should provide maximum service, but there are still some obstacles in service related to underprivileged patients due to administration. This research is a type of empirical legal research with a statutory regulation approach, data collection is done by interviews. The results of this study indicate that the implementation of health rights services for underprivileged patients at Wangaya I Health Center has been carried out based on Law Number 36 of 2009 and Law Number 44 of 2009, Law Number 8 of 1999 concerning Consumer Protection, Law Number 36 of 2009 concerning Health and Law Number 44 of 2009 concerning Hospitals. Legal remedies that are usually taken by incapacitated patients if they do not receive health services from the hospital are to question the management of the Wangaya I Health Center and report this to members of the local DPRD. In addition, patients can also file a civil lawsuit in accordance with the Civil Code.
Co-Authors AA Sagung Mas Thasyatha Anggitha Putra Agus Ryan Pravanta Amalia Rizky Anak Agung Ayu Ngurah Tini Rusmini Gorda Anggitha Putra, A.A. Sagung Mas Thasyatha Antari, Putu Eva Ditayani Artami, Ida Ayu Ketut Charles Triyono Mula Dea Widya Karisma Ekaresty Haes, Putri Ezzerouali, Souad Ahmed Gorda , A.A.A Ngurah Tini Rusmini Gunawan, Andri Gusi Putu Lestara Permana I Gede Agus Kurniawan I Gede Agus Kurniawan I Gede Putu Agus Wistama Putra I Gusti Agung Ayu Mas Triwulandari I Gusti Ayu Diah Pramesti Dewi I Gusti Bagus Yudas Swastika I Made Chandra Mandira I Made Sudarsana I Made Wirya Darma I Nyoman Gede Murdiana I Nyoman Subanda I Wayan Risky Widnyana I Wayan Sutama I.G.A.AG. Dewi Sucitawathi Pinatih Ida Ayu Oka Martini Ida Ayu Oka Martni Ida Ayu Sadnyini Ida Bagus Teddy Prianthara Kadek Januarsa Adi Sudharma Ketut Partha Cahyadi Ketut Sudiarsa Kurniawan , I Gede Agus Latupeirissa, Jonathan Jacob Paul Luh Mas Putri Pricillia Mahadewi Mantra Mahyuni, Luh Putu Margaretta, Adira Martini, I. A. Oka Ngurah Tini Rusmini Gorda, Anak Agung Ayu Ni Ketut Elly Sutrisni, Ni Ketut Elly Ni Made Indah Corry Andani Ni Putu Dian Puspana Dewi Ni Putu Nina Eka Lestari Nina Eka Lestari, Ni Putu Nurhadi, Wayan Sandhi Putra Pipin Carolina BR Barus Putri, Ni Ketut Lisa Alfina Putri Putri, Ni Luh Putu Mahasuri Harnelia Putu Sri Arta Jaya Kusuma Rai Widiatmika Resti Anggreni Risky Widnyana, I Wayan Sahri Aflah Ramadiansyah Supriyadinatha Gorda, A.A.N. Eddy Suputra, I Dewa Gde Ery Suryadinata Gorda, A.A.N. Oka Tee-anastacio, Princess Alyssa Tu Adi, I Wayan Vaisile Moisa, Robert Widya Hadi Saputra, I Gusti Ngurah Wijaya, Gede Crisna Wulandari, Anggi Yudistia