Garuda - Garba Rujukan Digital

Analyzing Digital Maturity as an Implementation to Assess the Responsiveness of E-Government Wiranto, Dwi; Nurmandi, Achmad; Lawelai, Herman; Younus, Muhammad; Suardi, Wahdania
Journal The Winners Vol. 26 No. 2 (2025): Journal The Winners (In Progress)
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/tw.v26i2.12970

The research analyzed digital maturity in assessing the responsiveness of e-government services. The research is driven by the issue that many governments struggle to deliver responsive and efficient digital services due to uneven levels of digital maturity. Technological infrastructure gaps, limited digital competencies, and rigid bureaucratic processes hinder the creation of adaptive e-government systems. Using a scientometric analysis method, the research evaluated literature published from 2019 to 2024, sourced from the Scopus database, and employed RStudio and CiteSpace tools for data visualization and trend mapping. The findings reveal that high levels of digital maturity significantly improved public service efficiency, transparency, and citizen engagement. These improvements are achieved through effective integration of digital technology, organizational transformation, and citizen-centered service design. The research also identifies persistent challenges, such as low digital literacy, infrastructure inequality, resistance to change, and data security concerns, all of which obstruct the realization of responsive e-government. The research contributed originality through a multidimensional approach, offering a strategic framework to evaluate e-government effectiveness using digital maturity indicators such as accessibility, service quality, and public satisfaction. It emphasizes the need for sustained investment in infrastructure, digital literacy programs, and cross-sector collaboration involving the government, private sector, and civil society. Additionally, it identifies opportunities for future research to explore how emerging technologies—such as artificial intelligence, blockchain, and big data—can enhance transparency, efficiency, and inclusivity in public services. Overall, the research positions digital maturity as a key enabler of adaptive and effective governance in the digital era.

Analysing Digital Transformation in Indonesia: the Government's Role in Improving Public Services for Economic Activity sabarofek, luis armando; Nurmandi, Achmad; Younus, Muhammad
Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Vol. 22 No. 2 (2025): December 2025
Publisher : Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31113/jia.v22i2.1335

This study examines the strategic role of the Indonesian government in promoting digital transformation as a key instrument for improving public services and supporting economic activities. While previous studies have widely discussed digital transformation from technological and administrative efficiency perspectives, limited attention has been given to its direct impact on community-based economic activities. Addressing this gap, the study aims to analyze government digital policy strategies, evaluate the implementation of digital public services, and assess their contribution to creating a more inclusive and responsive economic environment. A qualitative descriptive-analytical approach is employed, supported by bibliometric analysis using secondary data from the Scopus database. Documents published between 2015 and 2025 were analyzed using RStudio to identify publication trends, dominant themes, and knowledge structures related to digital transformation in the public sector. The findings reveal a significant increase in global research on digital transformation, with an annual growth rate, indicating its growing relevance in governance and economic development. Digital transformation is found to represent a structural shift in public service delivery rather than merely technological adoption. In Indonesia, government-led digital initiatives have improved bureaucratic efficiency, expanded market access, and supported the growth of digital economic actors, particularly MSMEs and startups. This study concludes that digital transformation plays a crucial role in strengthening public service performance and accelerating inclusive economic growth. The findings provide theoretical contributions to digital governance literature and practical insights for evidence-based policymaking in Indonesia.

Bibliometric Analysis of Research on Financial Technology (FinTech) in the ASEAN Region: Research Streams, Influential Works, and Future Research Paths Wahdaniyah, Nurul; Nurmandi, Achmad; Younus, Muhammad
Jurnal Siasat Bisnis VOL 30, NO 1 (2026)
Publisher : Management Development Centre (MDC) Department of Management, Faculty of Business and Economics Universitas Islam Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20885/jsb.vol30.iss1.art4

Purpose – This paper aims to identify trends and research mapping of financial technology (FinTech) in the ASEAN Region that have been of interest to academics and practitioners through the help of Vosviewers' application in visualizing the data. Design/methodology/approach – The method used in this research is qualitative research with a literature study approach. The data found were 88 documents and then analyzed. This dataset was converted to CSV format, imported into Bibliometrix, and analyzed. Findings – This study revealed a significant increase in research on Financial Technology from 2019 to 2023, indicating a growing interest among academics. Key terms such as Finance, Financial Inclusion, Banking, Financial Services, Financial Markets, Financial Services, Financial System, Innovation, Technology Adoption, Governance, and Technology Development were the most frequently used. These concepts are crucial in understanding the impact of Financial Technology on various economic and social aspects. This research highlights the relevance of Financial Technology not only for enhancing financial inclusion but also for public policy, financial stability, and the development of the digital economy globally. Supporting research and development in this area is therefore crucial. Research limitations/implications – The main limitation of the research should be the use of data only from the Scopus database. Practical implications – This paper guides academics and practitioners in understanding the key trends and focus of FinTech research. The results also help support FinTech policy development and innovation in the ASEAN region. Originality/value – This paper reveals the research trends and areas of Financial Technology. The results help scholars quickly understand Financial Technology research. The paper also provides an alternative approach to conducting literature reviews with computer-aided analysis programs. Keywords: Financial Technology, Technology Adoption, Innovation and Technology Development.

DIGITIZATION OF OLIGARCHY: THE TRANSFORMATION OF POWER IN THE DIGITAL LANDSCAPE Meiyani, Eliza; Kosasi, Rindi; Younus, Muhammad
CosmoGov: Jurnal Ilmu Pemerintahan Vol 11, No 2 (2025)
Publisher : Department of Government, FISIP, Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/cosmogov.v11i2.60676

This study aims to investigate how oligarchy in power politics and economics affects people's welfare, especially in the context of the dominance of digital oligarchy and the challenges that arise in dealing with this inequality of power. Using qualitative research methods, data were collected through literature reviews from various validated journals, articles, websites, and mass media news. The findings of the study show that the dominance of major digital platforms by digital elites strengthens socio-economic inequality in Indonesia. Data evidence shows that platforms such as WhatsApp (90.9), Instagram (85.3), and Facebook (81.6) have high usage rates, allowing for information control and manipulation of public opinion. This exacerbates injustice, with the richest 1% of the population having an average wealth of more than 2000, while the poorest 50% of the population only have an average wealth of $6.34. This study suggests increasing digital literacy, strict regulations, and diversifying information sources as strategic steps to reduce the dominance of digital oligarchs and ensure a more equitable distribution of power in the digital era.

Analysing Digital Transformation in Indonesia: the Government's Role in Improving Public Services for Economic Activity sabarofek, luis armando; Nurmandi, Achmad; Younus, Muhammad
Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Vol. 22 No. 2 (2025): December 2025
Publisher : Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31113/jia.v22i2.1335

This study examines the strategic role of the Indonesian government in promoting digital transformation as a key instrument for improving public services and supporting economic activities. While previous studies have widely discussed digital transformation from technological and administrative efficiency perspectives, limited attention has been given to its direct impact on community-based economic activities. Addressing this gap, the study aims to analyze government digital policy strategies, evaluate the implementation of digital public services, and assess their contribution to creating a more inclusive and responsive economic environment. A qualitative descriptive-analytical approach is employed, supported by bibliometric analysis using secondary data from the Scopus database. Documents published between 2015 and 2025 were analyzed using RStudio to identify publication trends, dominant themes, and knowledge structures related to digital transformation in the public sector. The findings reveal a significant increase in global research on digital transformation, with an annual growth rate, indicating its growing relevance in governance and economic development. Digital transformation is found to represent a structural shift in public service delivery rather than merely technological adoption. In Indonesia, government-led digital initiatives have improved bureaucratic efficiency, expanded market access, and supported the growth of digital economic actors, particularly MSMEs and startups. This study concludes that digital transformation plays a crucial role in strengthening public service performance and accelerating inclusive economic growth. The findings provide theoretical contributions to digital governance literature and practical insights for evidence-based policymaking in Indonesia.

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