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Evaluasi Risiko Gangguan Musculoskeletal Disorders pada Pekerja Industri Rumah Tangga Kerupuk Kulit Menggunakan Metode Rula Safitriyawi, Roja; Lestari, Suci Ayu; Ulfah, Tya
Jurnal Optimalisasi Vol 11, No 2 (2025): Oktober
Publisher : Universitas Teuku Umar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35308/jopt.v11i2.13598

Abstract

One of the most prominent types of home industries operated by local entrepreneurs is the food processing sector, particularly the production of skin crackers.  However, the production process remains predominantly manual, with workers performing each stage such as cutting, drying, frying, and packaging either individually or in groups. Such manual operations inherently expose workers, especially older individuals, to ergonomic risks. Many workers have reported experiencing musculoskeletal discomfort, including rheumatic pain and muscle stiffness, due to prolonged and repetitive tasks. This study aims to analyze workers’ upper body postures to identify potential musculoskeletal disorders (MSDs) using the Nordic Body Map (NBM) Questionnaire and to evaluate work postures using the Rapid Upper Limb Assessment (RULA) method. Data were collected through structured interviews and direct field observations in the skin cracker home industry. The results indicate a RULA score of 7 for all key production processes cutting, drying, frying, and packaging, corresponding to Action Level 4, which signifies that immediate investigation and corrective action are required. The recommended measures include implementing regular stretching or exercise between work activities, redesigning workstations and tools based on workers’ anthropometric data and task requirements, regulating working hours to not exceed eight hours per day, and conducting periodic layout reorganization and workplace maintenance to enhance safety and productivity.
The Influence of Customer Experience and Service Quality on Customer Satisfaction in Micro Culinary Businesses in Jambi City Lestari, Suci Ayu; Octavia, Ade; Fazri, Andang
HORIZON: Indonesian Journal of Multidisciplinary Vol. 4 No. 3 (2026): HORIZON: Indonesian Journal of Multidisciplinary (In-Press)
Publisher : Lembaga Intelektual Muda (LIM) Maluku

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54373/hijm.v4i3.5386

Abstract

Service towards customer satisfaction in micro culinary businesses in Jambi City. This study uses a quantitative approach with a descriptive-verificative design. The research population includes all micro culinary businesses in Jambi City, totaling 22,295 units in 2025, while the research sample consists of 100 customers selected using purposive sampling based on certain criteria. Data were collected through a questionnaire with a Likert scale. Data analysis was conducted through classical assumption tests to ensure model feasibility, followed by multiple linear regression analysis to examine the influence of each independent variable on the dependent variable. The research results indicate that customer experience has a positive and significant effect on customer satisfaction. Service quality has a positive and significant effect on customer satisfaction. Simultaneously, customer experience and service quality have a significant effect on customer satisfaction (F=50.937; p=0.000) with a coefficient of determination of 51.20%. These findings indicate that improving customer experience and service quality can be important factors in increasing customer satisfaction in micro culinary businesses in Jambi City. This study recommends that micro culinary business operators consistently improve service quality and customer experience in order to optimize customer satisfaction and business sustainability.
KAJIAN PERILAKU GENERASI Z TERHADAP PEMILIHAN APLIKASI PENGINGAT WAKTU SALAT DENGAN PENDEKATAN THEORY OF PLANNED BEHAVIOR Lestari, Suci Ayu; Amir, Rahma
HISABUNA: Jurnal Ilmu Falak Vol 7 No 2 (2026): Juni
Publisher : Universitas Islam Negeri Alauddin Makassar

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Abstract

Abstract This study aims to analyze the behavior of Generation Z in choosing prayer time schedule applications based on the Theory of Planned Behavior (TPB), focusing on the influence of attitudes, subjective norms, and perceived behavioral control on usage intentions, as well as how usage frequency strengthens these intentions. A quantitative method with a survey design was employed. Data were collected through questionnaires distributed to 100 Generation Z respondents in Makassar City using purposive sampling techniques. The instrument was tested for validity and reliability, then analyzed using descriptive statistics and multiple linear regression. The results show that: 1) Attitudes, subjective norms, and perceived behavioral control simultaneously have a significant effect on Generation Z's intentions to choose prayer time schedule applications (F=0.000; R²=54.1%). Partially, subjective norms (p=0.000) and perceived behavioral control (p=0.000) have significant effects, while attitudes (p=0.923) do not. The most widely used applications are Al-Qur'an Indonesia (45%) and Muslim Pro (42%) because they are considered easy to use, have complete features, and attractive displays. 2) The frequency of application use plays a role in strengthening intentions; the more frequently the application is used (42% of respondents open it 2-3 times/week), the more habits and trust are formed, reinforcing positive attitudes and perceived behavioral control, thereby increasing the intention to continue using the application. This study confirms that TPB can explain Generation Z's intentions in choosing religious applications and recommends that application developers enhance ease of use and attractive features. Keywords: Generation Z, Prayer Time Schedule Application, Theory of Planned Behavior, Usage Intention