Article Per Year (5 Year)
p-Index From 2021 - 2026
3.57
P-Index
This Author published in this journals
All Journal INTECOMS: Journal of Information Technology and Computer Science JOURNAL OF SCIENCE AND SOCIAL RESEARCH Jurnal Informasi dan Teknologi Jurnal Pengabdian Masyarakat Bumi Raflesia Jurnal JTIK (Jurnal Teknologi Informasi dan Komunikasi) Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Indonesia Berdaya International Journal Software Engineering and Computer Science (IJSECS) Jurnal Minfo Polgan (JMP) Jurnal Akuntansi dan Keuangan West Science Jurnal Pustaka Dianmas Journal of Social Science Utilizing Technology Jurnal Semarak Mengabdi Journal of Governance and Public Administration Jurnal Kewirausahaan dan Bisnis Journal of Social Science Utilizing Technology Jurnal Komputer DCS: Jurnal Pengabdian Masyarakat
Rahayu, Novi
Unknown Affiliation
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Library & Information Science Mathematics Medicine & Pharmacology Nursing Public Health Social Sciences Veterinary Other

Published : 26 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
Effect of Service Quality on the Satisfaction Level of Credit Card Customers Kamar, Karnawi; Sahusilawane, Wildoms; Oktawiranti, Anggi; Cakranegara, Pandu Adi; Rahayu, Novi
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 5, No 4 (2022): Budapest International Research and Critics Institute November
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i4.7234

Abstract

In the current era of development, the world of technology is in great demand by all people. Information technology has changed business strategy into something very vital. The banking industry sector places information technology as the main element that is integrated into banking activities, production information or in terms of providing banking services. The facility of providing accurate, timely and efficient information is in great demand and much needed in the sophistication of the current information age. The purpose of this study is to analyze effect of service quality on the satisfaction level of credit card customers. The type of research used is descriptive quantitative. The population in this study are 600 credit card users. Thus, the sample in this study are 86 credit card users. The method of analysis used a simple linear regression test. The results show that service quality has a positive and significant effect on the satisfaction level of credit cardcustomers.
Co-Authors Ade Titin Sumarni Agung Rachmat Raharja Alfadhilah, Jauharotina Alfatah, Dhika Amrullah Amrullah Andila, Andila Andy Rachman Askani, Askani Azuwandri, Azuwandri Bilal, Anggi Mustafa Budiman, Yusuf Unggul Cahyati, Yuni Cakranegara, Pandu Adi Charolina , Ovita Chrisnawati, Giatika Dernata, Jaka Ditasman, Ditasman Dwisnu , Erlian Ekowati, Ratna Eldo, Handry Erwis, Fauzi Faizah, Filla Nur Faridah Faridah Forensa, Dian Hatmoko, Muhammad Zulvan Dwi Herli Sumerli A, Chevy Hermawan, M. Yudi Hidayah, Nurul Lailatul Hidayat, Rahmat Al Hidayat, Rahmat Al IRWAN, DEDY jakws1 Jauhari, M. Kholish Jixiong, Cai Karnawi Kamar, Karnawi Kasdi, By M. Hamid Anwar Marsa, Selvin Mitranikasih Laia Muhammad Lukman Hakim, Muhammad Lukman Mulyono, Budi Mutasar Novitasari, Salwa Aulia Novrini Hasti Nurafni, Zeti Aprilia Nurmailiza, Nurmailiza Nurrahmah, Elis Octiva, Cut Susan Oktari, Dian Oktawiranti, Anggi Ovita Charolina Ovita, Ovita Priyopradono, Bentar Purwanti, Tri Ramadhani, Budi Riandita, Nansi Rohima Rohima Romdana Romdana, Romdana Rosyida, Ela Shaulita, Rizkia Shodiqoh, Mira Soraya, Qubaila Fazrin Ega Sri Wahyuningsih, Suluh Suryadi, Dikky Tarnando, Mardi Uli Wildan Nuryanto Wahyuningsih, Suluh Sri Wasiran Wildoms Sahusilawane Yulyani, Cici Zebua, Rony Sandra Yofa