Article Per Year (5 Year)
p-Index From 2021 - 2026
2.036
P-Index
This Author published in this journals
All Journal Pendas : Jurnah Ilmiah Pendidikan Dasar Ihtiyath : Jurnal Manajemen Keuangan Syariah Journal Of Millennial Community BJRM (Bongaya Journal of Research in Management) KHIDMAH: Jurnal Pengabdian kepada Masyarakat (JUMPER) Jurnal Elektronik Pendidikan Matematika Tadulako Journal of Publicness Studies
mukarramah
Unknown Affiliation
Religion Arts Humanities Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Mathematics Social Sciences Other

Published : 13 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 13 Documents
Search

 1   2 
Kualitas Pelayanan Administrasi Kependudukan  Di Kantor Camat Tomini  Kabupaten Parigi Moutong Nikmatusolikah; Mustainah; Mukarramah
JPS: Journal of Publicness Studies Vol 3 No 1 (2026): Journal of Publicness Studies
Publisher : Program Studi Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Tadulako

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22487/q8gt3a15

Abstract

This study aims to analyze the quality of population administration services at the Tomini District Office, Parigi Moutong Regency. The study employs the service quality theory developed by Zeithaml, Parasuraman, and Berry, which consists of five dimensions: tangibles, reliability, responsiveness, assurance, and empathy. A descriptive qualitative approach was applied in this research. The study involved five informants selected through purposive sampling based on their involvement in and knowledge of the implementation of population administration services. Data were collected through observation, interviews, documentation, and triangulation to ensure data validity. The findings indicate that the quality of population administration services at the Tomini District Office has not yet reached an optimal level. The dimensions of reliability and responsiveness were assessed as relatively satisfactory, as reflected in the employees’ ability to perform their duties in accordance with established procedures and their responsiveness in serving the public. However, challenges were still identified within the assurance and empathy dimensions, including insufficient employee discipline, delays in attendance, and service attitudes that did not consistently demonstrate friendliness and attentiveness to community needs. Furthermore, the tangibles dimension revealed limitations in service-supporting facilities and infrastructure, such as inadequate waiting areas and suboptimal service facilities. The lack of public dissemination regarding administrative procedures and requirements was also found to hinder service effectiveness. Therefore, efforts to improve human resource capacity, upgrade service facilities, and strengthen information dissemination are essential to achieving more effective, transparent, and citizen-oriented population administration services that meet public expectations and enhance community satisfaction.
Manajemen Objek Wisata Pantai Pasir Putih Desa Lenju Kecamatan Sojol Utara Kabupaten Donggala Syuhrahmi; Natsir, Nawawi; Mukarramah
JPS: Journal of Publicness Studies Vol 3 No 1 (2026): Journal of Publicness Studies
Publisher : Program Studi Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Tadulako

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22487/ey1mt362

Abstract

Tourism plays a strategic role in driving national economic growth, making planning and management of tourist attractions crucial. The main problem in this study is the suboptimal management of the Pasir Putih Beach tourist attraction in Lenju Village, characterized by a lack of attention to cleanliness, inadequate facilities, damaged rides, low visitor numbers, and poorly supervised tourist activities. This study aims to determine and understand the management process of the tourist attraction. The method used is a qualitative approach with a descriptive-qualitative type through observation, interviews, and documentation techniques. The results of the study indicate that the management of the Pasir Putih Beach tourist attraction is not running optimally. In the planning aspect, the manager has a development plan, but its implementation is still hampered by land status issues and budget constraints, so it has not been realized optimally. In the organizational aspect, there has been a division of tasks and involvement of various parties in tourism management, so this aspect can be said to have run quite well. In the implementation aspect, management and service activities have not been carried out consistently, which has an impact on the condition of facilities and decreased visitor comfort. Meanwhile, in terms of oversight, monitoring activities have not been optimal due to lack of routine implementation and limited resources, as evidenced by persistent issues with cleanliness, facilities, and activities in tourist areas. Therefore, management needs to improve the implementation of planned programs, strengthen coordination and clarity of tasks between parties, implement management activities routinely and consistently, and enhance ongoing oversight to ensure more effective management of tourist attractions and improve service quality and the number of tourist visits.
UPAYA MENINGKATKAN AKTIVITAS DAN HASIL BELAJAR MURID KELAS VI (ENAM) MUATAN IPAS MELALUI PENERAPAN MODEL PROBLEM BASED LEARNING (PBL) DI SDN KELAYAN TIMUR 2 Aulia Wati, Noor; Mukarramah; Mayanti Sari, Putri; Amberansyah; Saudah, Masnun
Pendas : Jurnal Ilmiah Pendidikan Dasar Vol. 11 No. 03 (2026): Volume 11 Nomor 03, September 2026 Posted
Publisher : Program Studi Pendidikan Guru Sekolah Dasar FKIP Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jp.v11i03.59537

Abstract

This study was motivated by the low levels of student activity and learning outcomes in the Natural and Social Sciences (IPAS) subject among Grade VI students at SDN Kelayan Timur 2. The underlying cause was a teaching approach that remained monotonous and one-way. The objective of this study was to improve student activity and learning outcomes. This research was conducted as Classroom Action Research (CAR) in a collaborative manner across two cycles. The subjects of the study were 24 Grade VI students at SDN Kelayan Timur 2. Data collection techniques included observation, learning outcome tests, and documentation. Data analysis was performed using a descriptive-comparative approach by comparing results from the pre-cycle, Cycle I, and Cycle II. The results indicated a significant improvement. During the pre-cycle, student activity was only 38%, and the learning mastery rate was 38%. Following the Cycle I intervention, student activity rose to 58%, and learning mastery reached 63%. In Cycle II, student activity reached 88%, and learning mastery reached 92%. Thus, it can be concluded that the implementation of the Problem-Based Learning (PBL) model proved effective in enhancing the activity and learning outcomes of Grade VI students in the IPAS subject at SDN Kelayan Timur 2.
Co-Authors Abdul Rivai Amalia, Miftahul Amberansyah Amir, Nuragni Sakinah Andi Riska Andreani Syafaruddin Aulia Wati, Noor Basir, A. Mega Lutfiah Cante, Slamet Riadi Daswati Daswati Fajriani Azis Hidayah, Ummul Irwan, Mahfuzi Jubaidah Hasibuan Kartika Septiary Pratiwi Musa Mar'atushaliha, Salsa Marina, Aurantia Mashuri H. Tahili Mayanti Sari, Putri Muh. Hasbi Muhammad Zulkarnain Munari Mustainah Nawawi Natsir Nikmatusolikah Nurhalizah, Sitti Pathuddin Rahman Yakub Rahmawati Halim Ramlan, Pratiwi Rustam, Anisa Amalia Saudah, Masnun Suasa Syahriani Syamsul Syuhrahmi Tamrin, A. Nurzakiyah Yuliastono, Muh. Fendy