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Rasdiana, Rasdiana
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Journal : Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP)

 1 
KUALITAS PELAYANAN ADMINISTRASI DI KANTOR DESA KAMPILI KAB. GOWA Raudha, Ramadani Al; Ansari, Muh Isa; Rasdiana, Rasdiana
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol 4, No 4 (2023): Agustus 2023
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v4i4.12044

Abstract

The purpose of this article is to find out the role of the village government in improving the quality of administrative services to the community at the Kampili Village Office. The type of research used in this research is descriptive with a qualitative approach, data collection techniques namely interviews, observation, and documentation. The research informants that were taken by the author were the Head of Kampili Village, the Village Secretary, the Head of Government Section, and the Kampili Village Administrative Services Section. The results of the study show the quality of Kampili village government services using Maswell's theory, namely 1) The services provided by staff and employees to the community are quite relevant and still need to be improved, 2) Availability and affordability of services provided by the Kampili Village government to the community can be implemented properly 3) Fair treatment with the distribution of a service provided by the village government without any system for individual communities or differentiating one community from other communities makes the community quite satisfied with the services provided, 4) It has become a priority in administrative services in Village Government by maximizing working apparatus and completing the facilities needed, 5) Kampili Village Government Services are quite efficient and affordable with no collection in services 
Efektivitas Penerimaan Pajak Bumi dan Bangunan Pada Badan Pendapatan Asli Daerah Kabupaten Gowa Nurfadilah, Nurfadilah; Parawu, Hafiz Elfiansya; Rasdiana, Rasdiana
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol 4, No 4 (2023): Agustus 2023
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v4i4.12027

Abstract

This study aims to determine the effectiveness of land and building tax revenues at the Gowa Regency Original Revenue Agency. This type of research is descriptive qualitative. Data collection techniques were carried out by using observation, interviews, and documentation techniques with a total of 5 informants. Data analysis techniques used are data collection, data reduction, data presentation, and drawing conclusions. The results showed that in 18 sub-districts of Gowa Regency it was not yet effective. The reason is the lack of public awareness in paying taxes. Taxpayers pay PBB only if there is a need, such as selling the land because there must be a PBB payment report or there are other government arrangements and in the application of the tax many SPPT are considered problematic and in the application of the tax there are many SPPT which are considered problematic. Among them, the subject does not exist, the object is unclear or in a state of dispute or multiple PBB so that they return it to the BAPENDA office.
Responsivitas Penyelenggaraan Pelayanan Publik Di Dinas Kependudukan Dan Catatan Sipil Kabupaten Bone Ramadani, Riski; Mahsyar, Abdul; Rasdiana, Rasdiana
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol 3, No 3 (2022): Juni 2022
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v3i3.7397

Abstract

This study  aimed to explain the responsiveness of the implementation of public services at the Department of Population and Civil Registry of Bone Regency. This study used a qualitative method. The research data were collected by means of participant observation, in-depth interviews and documentation studies. The results of this study showed that the ability to respond to the community was good, it was seen from the use of the Head of Service's mobile number as a public number, the speed of service was not good due to the usual network errors and less government apparatus compared to many people, the accuracy of serving was good in accordance with standard operating procedures(SOP), Accuracy in serving was good because it was electronically based, timeliness of service, namely processing time until verification must be on schedule, ability to respond the complaints was  good because it had received complaints and filled out Google Forms implemented by the Regency Population and Civil Registry Office. Keywords: Responsiveness, Public Service
STRATEGI PEMERINTAH DALAM PELESTARIAN WISATA BENTENG KERATON BUTON DI KOTA BAU-BAU Anggun, Anggun; Alyas, Alyas; Rasdiana, Rasdiana
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol 3, No 4 (2022): Agustus 2022
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v3i4.8618

Abstract

ABSTRACTThe purpose of this study was to find out hom the government’s srategi in preserving the torism of th buton place fort in th city of bau-bau. With the number of informant’s in this study amounted to 8 people. This type of research usse a qualitative research and case studies. Data collection tehniques using the methods of observation. Interviews, and documentation. The result of the study indicate that the current government of the city of bau-bau is the management of the buton palace fort tourism wich is trough the tourism office. The result of this study incate that the three sub-strategis of the government, namely govermet strategy, policies and targets of the three sub-districts. That th bau-bau city tourism office is considered to the have been maksimal in protecting and preserving in the buton place fort tourism. The factors that influence the preservation of tourism are the supporting factors, namly community participation and access to infrastructure and the inhibiting factor, namely the absence of the retribution for visitors/tourists. Keyword: government trategy, tourism preservation, buton place fort.
Kinerja Dinas Sosial Dalam Penyaluran Dana Bantuan Sosial Tunai Kepada Masyarakat Didesa Marannukecamatan Lau Kabupaten Maros HH, Isnah; Usman, Jaelan; Rasdiana, Rasdiana
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol 3, No 2 (2022): April 2022
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v3i2.7377

Abstract

This study aimed to explain the performance of the Social Service in equitable distribution of incidental assistance funds to the people of Marannu Village, Lau District, Maros Regency. This study used qualitative methods. Sample were 7 people that selected purposively. Research data was collected by using instruments in the form of observation, interviews and documentation. Data analysis used Miles and Huberman models. The results showed that the performance of the Social Service in equitable distribution of cash assistance to the community Marannu Village, Lau District, Maros Regency run well and it was suitable SOP if measured lbased on the performance assessment indicator. However, related data obtained from the Social Ministry was based on data was actually a result of recap years, and the lack of apparatus resources from the Social Service, and the crowd not referred to the health protocol. Keywords: Performance, Distribution of Cash Social Assistance Funds
RESPONSIVITAS APARAT PELAYANAN SURAT IZIN MENGEMUDI DI POLRESTABES KOTA MAKASSAR Syamsi Haeriah, Andi Nur; Parawu, Hafiz Elfiansyah; Rasdiana, Rasdiana
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol 4, No 1 (2023): Februari 2023
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v4i1.10454

Abstract

ABSTRACTThe purpose of this study is to find out how the responsiveness of sim service officers carried out by the Makassar City Police, it can be used a type of quantitative research with a quantitative descriptive type of research, while the number of informants in this study amounted to 50 people. Data collection techniques use questionnaires in the form of checklists, interviews, and documentation. The results showed that in general, the level of responsiveness of driver's license service officers at the Makassar City Police, which was measured using indicators proposed by Zeithaml which consisted of indicators of the ability to respond to the community, perform services quickly, at the right time, and carry out services according to procedures and incoming payments, in the category of both seen from the results of the analysis using the SPSS application with a significant level of 0.000 0.05.Keywords : Responsiveness, Service
IMPLEMENTASI SISTEM INFORMASI PUBLIK BERBASIS WEBSITE DI DESA TAENG KECAMATAN PALLANGGA KABUPATEN GOWA Hildayanti, A; Parawangi, Anwar; Rasdiana, Rasdiana
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol 3, No 6 (2022): Desember 2022
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v3i6.10447

Abstract

ABSTRACTThis study aims to determine the implementation of a website-based public information system in Taeng Village, Pallangga District, Gowa Regency. The type of research used is a qualitative research method with a descriptive type of research. The results of the study consist of six aspects, namely: 1) Communication from the transmission, clarity and consistency of communication distribution between the government and the community is still less effective. 2) Bureaucratic structure consisting of SOPs and fragmentation has been carried out in accordance with applicable regulations. 3) Resources consist of human resources, said to be ineffective because they still need staff to operate the website, the facilities and infrastructure used are adequate. 4) The disposition has been effective with the support of the village head and the community. The supporting factors are that the bureaucratic structure has been running according to the rules, the facilities and infrastructure used are adequate, and the disposition to get support from the village head and the community, the inhibiting factor is that communication has been running even though it has not been optimal, and human resources that still need additional staff.Keywords: Implementation, Information system, website
Strategi Pengembangan Program Desa Wisata Dalam Mewujudkan Desa Mandiri Di Dinas Pariwisata Dan Kebudayaan Kabupaten Kepulauan Selayar Lestari, Indah Ayu; Rahim, Samsir; Rasdiana, Rasdiana
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol 4, No 2 (2023): April 2023
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v4i2.11327

Abstract

Development strategy is the plan of an organization or government in improving the Abstract Development strategy was the plan of an organization or government in improving the performance of quality human resources. This study aimed to find out the strategy of developing a tourism village program in realizing an independent village. This study used a qualitative descriptive type of research, to provide an overview of the tourism village program development strategy in realizing an independent village. The data analysis technique used data reduction, data presentation and conclusion. Then the data collection techniques used  observation, interviews and documentation studies. The results of the study showed that the strategy implemented had not shown maximum results, this was evidenced by the 4 indicators used as follows: (a) HR, tourism village managers who still needed training and coaching; (b) Funds, which were still lacking and had not been channeled directly for the development of existing tourism objects, especially in the lagoon beach tourism of Bontolebang village, which were still lacking in terms of infrastructure; (c) Information and technology, had made efforts to promote through print media, social media and had an official website; and (d) Infrastructure facilities were still lacking in carrying out their role as facilitators. Judging from the lack of available facilities, especially in the tourist village of Bontolebang.
Responsivitas Pelayanan Publik Di Rumah Tahanan Negara Kelas Ii B Enrekang Fitriani, Fitriani; Mahsyar, Abdul; Rasdiana, Rasdiana
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol 2, No 1 (2021): Februari 2021
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v2i1.4578

Abstract

This study aims to determine whether the provision of services was in accordance with the Standard Operational Procedure (SOP) seen from how the ability to respond and respond to complaints, how the speed, accuracy and timeliness of service delivery. This research used quantitative methods to describe the responsiveness of public services specifically about coaching. The sample was 10% of employees who were selected by simple random sampling from 20% of the population. The research data was collected using instruments in the form of questionnaires, interviews and documentation. The results showed that the guidance services at the Enrekang Regency State Detention Center,were good, this was based on the descriptive results of the percentage that the implementation of prison services was in accordance with the Standard Operational Procedure (SOP). However, the results of interviews from service officers indicated that the prisoners were late in understanding any information provided, especially in providing guidance services, was still very low due to the limited number of officers compared to the number of prisoners.  Keywords: Responsiveness, Class II B Prison EnrekangABSTRACTThis study aims to determine whether the provision of services was in accordance with the Standard Operational Procedure (SOP) seen from how the ability to respond and respond to complaints, how the speed, accuracy and timeliness of service delivery. This research used quantitative methods to describe the responsiveness of public services specifically about coaching. The sample was 10% of employees who were selected by simple random sampling from 20% of the population. The research data was collected using instruments in the form of questionnaires, interviews and documentation. The results showed that the guidance services at the Enrekang Regency State Detention Center,were good, this was based on the descriptive results of the percentage that the implementation of prison services was in accordance with the Standard Operational Procedure (SOP). However, the results of interviews from service officers indicated that the prisoners were late in understanding any information provided, especially in providing guidance services, was still very low due to the limited number of officers compared to the number of prisoners.  Keywords: Responsiveness, Class II B Prison Enrekang
Pengaruh Gaya Kepemimpinan dan Kepuasan Kerja Terhadap Kinerja Pegawai pada Dinas Sosial Kabupaten Enrekang Wahyuni, Andi; Haerana, Haerana; Rasdiana, Rasdiana
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol 4, No 1 (2023): Februari 2023
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v4i1.10489

Abstract

This study aims to determine the effect of leadership style and job satisfaction on employee performance in the Social Service of Enrekang Regency. The type of research used is quantitative research. Data collection techniques using observation and questionnaires with the number of respondents, namely all employees in the Social Service of Enrekang Regency as many as 37 people. Respondent's data were analyzed by simple linear regression using SPSS version 25 application. The results of this study indicate that partially the average acquisition (grand mean) of respondents' responses related to leadership style is 4.38 which is categorized as very good. Job satisfaction has a grand mean response of 4.39 which is also categorized as very good. Then based on the simultaneous test (F test) the calculated F value = 31.026 is greater than the F table value = 3.27 which means that simultaneously leadership style and job satisfaction have a positive and significant effect on employee performance at the Social Service of Enrekang Regency. The coefficient of determination (R square) obtained a coefficient of 64.6% which means that all independent variables namely leadership style and job satisfaction have a joint contribution (simultaneous) of 64.6% to the dependent variable, namely employee performance.
Co-Authors ., Haerana Abdul Mahsyar Abu Bakar Juddah, Abu Bakar Ali Imron Alyas, Alyas Andi Wahyuni Anggun Anggun, Anggun Anisa Anisa Ansari, Muh Isa Ansari, Reski Alifah Anwar Parawangi, Anwar Aulia, Riska Azizah Putri Abdi Bambang Budi Wiyono Daniel Happy Putra Fahrianti, Nur Fahra Fitriani Fitriani Hadid, Adina Khusnudzan Halim, Muhammad Adhim Hardianti Hardianti, Hardianti Hasnur, Hasnur Hasrianti, Hasrianti HH, Isnah Hildayanti, A Idris Idris Indah Ayu Lestari, Indah Ayu Jaelan Usman, Jaelan Jannah, Yaumil Lesmana, Hendy Mahmud Sakka, St. Samsuduha Maya Sari Mochammad Imron Awalludin Muhammad, Saiful Noviani, Doris Nujriani, Nelia Nurfadilah Nurfadilah Nurpangasi, Aina Nusur, Muhammad Parawu, Hafiz Elfiansya Parawu, Hafiz Elfiansyah Putra, Ade Mandala R, Cakrawati Rahim, Samsir Ramadani, Riski Raudha, Ramadani Al Ridwan, Saptariani Putri Ririn Ariyanti, Ririn Sakirah, Sakirah Saputra, Muhammad Yusuf Selle, Hamzah St. Nurrahmah Subaedah, Subaedah Syamsi Haeriah, Andi Nur Yan Radhinal Zaim, Hikmah Maulifiah