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The Effect Of Work Discipline And Work Environment Of Civil Servants On Civil Servant Performance At BKPSDM Metro City Mega Agista; Tina Miniawati Virgawenda Barusman
International Journal of Economics, Business and Innovation Research Vol. 5 No. 02 (2026): February - March, International Journal of Economics, Business and Innovation
Publisher : Cita konsultindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63922/ijebir.v5i02.2940

Abstract

This study aims to analyze the effects of work discipline and work environment on the performance of Civil Servants (Pegawai Negeri Sipil/PNS) at the Human Resources and Human Resource Development Agency (Badan Kepegawaian dan Pengembangan Sumber Daya Manusia/BKPSDM) of Metro City. The study employs a quantitative approach using a survey method. The research population consists of all civil servants at BKPSDM Metro City, with total sampling applied as the sampling technique. Data were collected through questionnaires and analyzed using multiple linear regression. The results indicate that work discipline has a positive and significant effect on employee performance, with a calculated t-value of 3.409 and a significance level of 0.001 (< 0.05). The work environment also shows a positive and significant effect on employee performance, with a calculated t-value of 4.056 and a significance level of 0.000 (< 0.05). Simultaneous testing results demonstrate that work discipline and the work environment jointly have a significant effect on employee performance. These findings suggest that improvements in the performance of civil servants at BKPSDM Metro City can be achieved through the consistent implementation of work discipline and the creation of a conducive and comfortable work environment.
HUMAN RESOURCE MANAGEMENT IN THE SAMAPTA FUNCTION OF THE SOUTH LAMPUNG POLICE TO CREATE A SAFE AND CONTROLLED SITUATION IN THE SOUTH LAMPUNG POLICE AREA Humaeni, Ali; Barusman, Tina Miniawati Virgawenda; Barusman, Andala Rama Putra
Journal of Management, Business and Social Sciences Vol. 3 No. 3 (2025): September
Publisher : Program Studi Magister Manajemen

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to analyze human resource management in the Samapta function of the South Lampung Police in realizing a safe and controlled public security and order situation. The focus of the study is directed at the efforts of Samapta human resource management in suppressing minor crimes that have the potential to develop into larger crimes, such as the distribution of alcoholic beverages, motorcycle gang activities, disturbances due to single organ entertainment, and the presence of dimly lit cafes in the South Lampung Regency area. The research method used was a qualitative approach with a descriptive type of research. Data collection techniques were carried out through in-depth interviews, observation, and documentation of informants directly related to the Samapta function of the South Lampung Police. Data analysis was carried out interactively through the stages of data reduction, data presentation, and drawing conclusions, with the aim of obtaining a comprehensive picture of the implementation of human resource management in the Samapta function. The results of the study indicate that human resource management in the Samapta function of the South Lampung Police has not been running optimally. This is evident from the limited number and quality of personnel, the uneven distribution of training and development of member capabilities, and limited supporting facilities and infrastructure. Nevertheless, strategic efforts have been made, such as increasing dialogic patrols, rapid responses to public order disturbances, and community involvement in maintaining environmental security. The implementation of human resource development through training, task arrangement, and strengthening coordination has been proven to contribute to increasing the effectiveness of Samapta's function in maintaining a conducive security situation. The conclusion of this study confirms that planned, sustainable, and field-based human resource management is a key factor in optimizing the function of Samapta. Therefore, it is recommended that the South Lampung Police improve the quality and quantity of Samapta personnel, strengthen training and competency development programs, and optimize the use of technology and supporting facilities to prevent and mitigate security disturbances more effectively
Pengalaman Holistik Pasien Terhadap Loyalitas Pasien Melalui Kelekatan Pasien Rawat Inap di Rumah Sakit Mutiara Bunda Tulang Bawang Riko Ribowo; Tina M. Barusman
El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Vol. 7 No. 4 (2026): El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/elmal.v7i4.11597

Abstract

The purpose of this study is to analyze the effect of holistic experience on patient attachment and patient loyalty among inpatients, as well as to examine the mediating role of patient attachment in the relationship between holistic experience and inpatient loyalty at Mutiara Bunda Tulang Bawang Hospital. The level of inpatient loyalty and the factors influencing it have not been empirically and systematically identified, particularly those related to holistic patient experience and patient attachment, as well as the mediating role of patient attachment. This study employs a quantitative approach using a survey method to examine the relationships among the variables. The research sample consists of 312 inpatients selected through purposive sampling, with data collected using Likert-scale questionnaires and analyzed using SEM-PLS. The results indicate that holistic experience has a positive and significant effect on patient attachment and also directly enhances patient loyalty. Patient attachment is found to have a positive and significant effect on patient loyalty and serves as a partial mediator in the relationship between holistic experience and patient loyalty. Furthermore, patient attachment demonstrates a more dominant influence on patient loyalty compared to holistic experience. Therefore, hospital management should integrate holistic patient experience, including physical comfort, emotional support, and quality interactions, into service policies and healthcare staff development to strengthen patient attachment and sustainably enhance patient loyalty.
Enhancing Financial Reporting Quality in MSMEs: A Case Study of MYOB Accounting Implementation at Abadi Cell, Indonesia Evelyn Felicia Setiawan; Tina Miniawati Barusman
ROE: Research of Economics and Business Vol. 2 No. 2 (2026): (October) ROE: Research of Economics and Business
Publisher : PT. Altaf Publishing Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70895/roe.v2i2.112

Abstract

This study aims to analyze the implementation of MYOB Accounting software in preparing financial reports at Abadi Cell MSME in East Lampung and to evaluate the quality of the financial statements based on Financial Accounting Standards for Micro, Small, and Medium Entities (SAK EMKM). The research uses a qualitative method with a case study approach. Data were collected through observation, interviews, and documentation of financial data from the business. Before implementing MYOB, financial records were prepared manually using Microsoft Excel and sales notes, which resulted in incomplete and unsystematic financial reports. The results show that the use of MYOB improves the effectiveness and efficiency of financial transaction recording and produces more structured financial statements, including statement of financial position, income statement, and cash flow statement. The implementation of MYOB also reduces human error and enhances the transparency of financial information. Therefore, MYOB-based accounting implementation can support better financial management and managerial decision making for MSMEs.
Analisis Strategi Pemasaran Puspa Jaya Transport untuk Meningkatkan Penjualan Tiket I Ketut Rama Arya Sentosa; Tina Miniawati Barusman
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 8 No. 3 (2026): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v8i3.11493

Abstract

Marketing strategy is crucial for any business, whether selling goods or services. Puspa Jaya Transport, an intercity and interprovincial (AKAP) bus company, faces fluctuations in passenger numbers influenced by both internal and external factors. This study aims to analyze Puspa Jaya Transport's marketing strategy to increase ticket sales. This qualitative study used observation, interviews, and data analysis techniques, supported by a SWOT analysis and the IFAS and EFAS matrices. The results indicate that Puspa Jaya Transport is in quadrant I (growth), with strengths in service quality, punctuality, and excellent facilities, which are key strengths in utilizing digital promotional media. The recommended strategy is the SO strategy, which maximizes service quality, facilities, and digital optimization to increase ticket sales.
Pengaruh Edukasi Pasar Modal Terhadap Minat Investasi Saham Melalui Persepsi Risiko: Studi pada Mahasiswa Fakultas Ekonomi dan Bisnis Universitas Lampung Ananda Putri Kusuma; Tina Miniawati Barusman
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 8 No. 3 (2026): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v8i3.11532

Abstract

This study aims to examine the effect of capital market education on students’ stock investment interest, with risk perception as a mediating variable. The research was conducted among students of the Faculty of Economics and Business, University of Lampung, who had participated in capital market education programs. This study employed a quantitative explanatory research approach. Data were collected through Likert-scale questionnaires (1–5) from 363 respondents and analyzed using Structural Equation Modeling based on Partial Least Square (SEM-PLS). The results indicate that capital market education has a significant effect on both risk perception and stock investment interest. Risk perception demonstrates the strongest influence on students’ investment interest. Furthermore, risk perception plays a significant mediating role in the relationship between capital market education and stock investment interest. These findings suggest that capital market education becomes more effective in enhancing investment interest when it successfully shapes positive, rational, and well-managed risk perceptions. This study contributes theoretically to the development of behavioral finance and human capital perspectives and provides practical implications for universities and capital market authorities in designing educational programs that not only enhance financial knowledge but also foster healthy risk perceptions among young investors.
Analisis Pelaksanaan Reses Dalam rangka Meningkatkan Kinerja Anggota DPRD Kabupaten Tulang Bawang (Studi Kaus Pada Tahun 2020-2021) Tina Miniawati Virgawenda Barusman; Yunardi Hasan KS
VISIONIST Vol 14, No 2 (2025): SEPTEMBER
Publisher : Universitas Bandar Lampung (UBL)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36448/jmv.v14i2.4819

Abstract

Penelitian ini bertujuan untuk menganalisis pelaksanaan reses dalam rangka meningkatkan kinerja anggota DPRD Kabupaten Tulang Bawang pada tahun 2020–2021. Reses merupakan salah satu instrumen penting bagi anggota DPRD dalam menyerap, menghimpun, dan menindaklanjuti aspirasi masyarakat sebagai bentuk pertanggungjawaban moral dan politis kepada konstituen. Metode penelitian yang digunakan adalah pendekatan kualitatif dengan jenis penelitian deskriptif, yang menekankan pada pemahaman proses dan makna pelaksanaan reses terhadap peningkatan kinerja anggota DPRD. Teknik pengumpulan data dilakukan melalui wawancara, observasi, dan dokumentasi, sedangkan analisis data dilakukan secara interaktif melalui reduksi data, penyajian data, dan penarikan kesimpulan. Hasil penelitian menunjukkan bahwa pelaksanaan reses berkontribusi terhadap peningkatan kinerja anggota DPRD Kabupaten Tulang Bawang yang ditinjau dari aspek produktivitas, kualitas layanan, responsivitas, responsibilitas, dan akuntabilitas. Peningkatan produktivitas dilakukan melalui optimalisasi komunikasi dengan masyarakat, baik secara langsung maupun melalui media massa dan media sosial. Kualitas layanan ditunjukkan melalui intensitas interaksi dengan konstituen sehingga aspirasi masyarakat dapat tersampaikan dengan lebih baik. Responsivitas dan responsibilitas tercermin dari kemampuan anggota DPRD dalam menyusun agenda reses secara efektif serta mengedukasi masyarakat mengenai pentingnya penyampaian aspirasi. Sementara itu, akuntabilitas diwujudkan melalui penyusunan laporan hasil reses yang menjadi dasar pengajuan aspirasi kepada pemerintah daerah. Penelitian ini menyimpulkan bahwa pelaksanaan reses yang terencana dan akuntabel dapat meningkatkan kinerja anggota DPRD, meskipun masih ditemui berbagai hambatan dalam implementasinya
Peran Negosiasi Yang Efektif terhadap Peningkatan Penghematan Biaya pada Proses Pengadaan Barang/Jasa Departemen Pengadaan PT. Bukit Asam Tbk Edward Okto Nugroho; Tina Miniawati Barusman
Jurnal Ilmu Manajemen Terapan Vol. 7 No. 5 (2026): Jurnal Ilmu Manajemen Terapan (Mei - Juni 2026)
Publisher : Dinasti Review Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jimt.v7i5.8512

Abstract

Negosiasi dalam pengadaan barang dan jasa sebagai instrumen penting dan strategis untuk meningkatkan efisiensi biaya di PT Bukit Asam Tbk di tengah tantangan fluktuasi harga komoditas, disrupsi rantai pasok, dan tuntutan efisiensi operasional perusahaan. Penelitian ini bertujuan untuk menganalisis praktik negosiasi dalam pengadaan barang dan jasa di PT Bukit Asam Tbk serta kontribusinya terhadap pencapaian efisiensi biaya pengadaan. Penelitian menggunakan pendekatan kualitatif deskriptif dengan teknik pengumpulan data melalui wawancara mendalam dan dokumentasi terhadap pihak-pihak yang terlibat dalam proses pengadaan dan negosiasi. Analisis data dilakukan menggunakan model Miles, Huberman, dan Saldaña yang meliputi reduksi data, penyajian data, serta penarikan kesimpulan melalui triangulasi sumber dan teknik untuk menjamin keabsahan data. Hasil penelitian menunjukkan bahwa praktik negosiasi di PTBA dilaksanakan secara sistematis melalui tahapan persiapan, pelaksanaan, dan tindak lanjut dengan penerapan model negosiasi distributif dan integratif yang disesuaikan dengan karakteristik pengadaan. Efektivitas negosiasi dipengaruhi oleh komunikasi yang terbuka, penggunaan data harga pasar, dukungan teknologi e-procurement, serta koordinasi antar unit dan vendor yang mampu meningkatkan transparansi dan kualitas pengambilan keputusan pengadaan. Selain itu, praktik negosiasi yang didukung e-auction dan strategi komunikasi yang adaptif terbukti berkontribusi terhadap pencapaian efisiensi biaya pengadaan, yang ditunjukkan melalui penghematan antara nilai HPS dan realisasi PO/kontrak selama periode 2020–2024.
Strategies For Improving The Quality Of Driver's License (SIM) Issuance Services At Pringsewu Police Resort Based On A Public Management Perspective Rahayu Laili; Tina Miniawati Barusman Virgawenda
International Journal of Business and Quality Research Vol. 4 No. 02 (2026): April-June, International Journal of Business and Quality Research (IJBQR)
Publisher : Citakonsultindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63922/ijbqr.v4i02.3198

Abstract

The Pringsewu Police Resort is obligated to maintain service quality throughout the entire process of driver's license (SIM) issuance, starting from registration, data verification, theoretical and practical examinations, to the issuance of the license, in order to ensure that services are transparent, fast, accountable, and in accordance with established public service standards. To identify aspects that still require improvement in SIM issuance services, the Pringsewu Police Resort collects various complaints and feedback from the public through suggestion boxes and online complaint channels. These data serve as an important source for understanding users' real service experiences and for describing the most frequently encountered problems in the service process. The method used in this study is a descriptive method, which aims to accurately describe the conditions of the research object based on data obtained from interview transcripts, field notes, photographs, video recordings, personal documents, notes or memos, and other official documents. The approach employed in this research is an inductive approach, namely drawing conclusions based on empirical facts found in the field. The results of this study indicate that the quality of SIM issuance services at the Pringsewu Police Resort has generally been fairly good when viewed from the aspects of input, process, and output. Nevertheless, several obstacles remain, particularly limitations in human resources, facilities and infrastructure, long queues, and relatively complex service procedures, which affect service effectiveness and efficiency. To improve service quality, strategies are needed that focus on strengthening human resources, improving facilities, simplifying service procedures, enhancing internal coordination, and using information technology. These strategies are expected to increase public satisfaction through faster, more transparent, and more responsive SIM issuance services.
Dinamika Lingkungan Kerja dan Kepuasan Kerja dalam Membentuk Komitmen Organisasional Sumber Daya Manusia Siska Septiana Putri; Tina Miniawati Virgawenda Barusman; Nurichsan Nurichsan
VISIONIST Vol 14, No 1 (2025): Maret
Publisher : Universitas Bandar Lampung (UBL)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36448/jmv.v14i1.4866

Abstract

Penelitian ini bertujuan untuk menganalisis serta menguji secara empiris pengaruh lingkungan kerja dan kepuasan kerja terhadap komitmen organisasi. Penelitian menggunakan pendekatan kuantitatif dengan metode survei, sedangkan data diperoleh melalui penyebaran kuesioner kepada responden. Populasi penelitian meliputi seluruh karyawan perusahaan, dengan jumlah sampel sebanyak 61 orang yang ditentukan melalui teknik sampling tertentu. Pengolahan data dilakukan menggunakan analisis deskriptif untuk menggambarkan kondisi variabel penelitian, serta analisis inferensial melalui regresi linier berganda guna mengetahui pengaruh variabel independen terhadap variabel dependen. Hasil penelitian menunjukkan bahwa lingkungan kerja berpengaruh positif dan signifikan terhadap komitmen organisasi, yang berarti semakin baik kondisi lingkungan kerja yang dirasakan karyawan, maka semakin tinggi pula tingkat loyalitas dan keterikatan mereka terhadap perusahaan. Selain itu, kepuasan kerja juga terbukti memiliki pengaruh positif dan signifikan terhadap komitmen organisasi, sehingga karyawan yang merasa puas terhadap pekerjaannya cenderung menunjukkan komitmen yang lebih kuat. Secara simultan, lingkungan kerja dan kepuasan kerja bersama-sama memberikan kontribusi signifikan terhadap peningkatan komitmen organisasi karyawan. Temuan ini menegaskan bahwa lingkungan kerja yang kondusif serta tingkat kepuasan kerja yang tinggi merupakan faktor penting dalam membentuk komitmen organisasi. Kedua variabel tersebut memiliki peranan strategis dalam mendorong karyawan untuk bekerja secara optimal, menumbuhkan rasa memiliki terhadap organisasi, serta memberikan kontribusi maksimal bagi pencapaian tujuan perusahaan. Berdasarkan hasil penelitian, perusahaan disarankan untuk meningkatkan kualitas lingkungan kerja, terutama melalui penyediaan fasilitas dan perlengkapan kerja yang memadai, serta meningkatkan kepuasan kerja dengan memberikan perhatian terhadap keamanan kerja, baik secara fisik maupun psikologis, sehingga loyalitas, komitmen, dan produktivitas karyawan dapat meningkat secara berkelanjutan.
Co-Authors Abdillah Hafizh Afrizal Nilwan Agah Rahadiawan Ahmad Cucus Ahmad Khan Akhmad Suharyo Aminah Aminah Aminah Ananda Putri Kusuma Andini Wibowo Andoni Fornio Barusman Anindhyta Sekar Wangi Appin Purisky Redaputri Apriliana Grestiani Aprinisa Arifin, Nabilla Nur Ayu Martha Tilova Barusman, Andala R P Benny Prakarsa Yustianto Budhi Waskito Chairul Anwar Christina Vinella Cindy Vidia Vuspita Defrizal Defrizal Defrizal Defrizal DIKI CAHYADI Dina Aprillia Dora Rinova Edward Okto Nugroho Erlangga Erlangga Erza Gitta Evelyn Felicia Setiawan Evelyn Felicia Setiawan Fajar Abriyanto Febby Widya Ningsih Habiburaman Habiburaman Habiburrahman Hanindyalaila Pienrasmi Haninun Harjanti, Tria Harpain, Harpain Hartabela, Dadang Hendri Dunan Hepiana Patmarina, Hepiana Herry Goenawan Soedarsa HM. Aslam Salim Humaeni, Ali I Ketut Rama Arya Sentosa Ida Farida Ida Farida Imanuriea Anisa Putri Indah Suprihatin Iqsar, Muhammad Irzhafath Raysul Akbar Iskandar Ali Alam Juliaty Ardarina Juwita Diniati Pasaribu Khairudin Khairudin Kofa, Fadhila Kresna Bayu Adji KS, Yunardi Hasan Kusuma, Adi Inzar Lukmanul Hakim M Ardi M. Denu Poyo M. Irfan Daeng Mangemba M. Oktaviannur M. Yusuf S. Barusman Maldarisa Maldarisa Manullang, Bryan Nielsen Marwansyah Mega Agista Mufri Wedanimbi Octaviani Muhammad Rico Pratama Muhammad Valerio Respati Ni Putu Widhia Rahayu Ni Putu Widhia Rahayu Niki Agus Santoso Ninda Hernaini Nurichsan Nurichsan Nurvi Murdiyanto Nuur Rasyid, Satriyawan Okta Ainita Pradnyadana, Kadek Andi Putra, Kelvin Pratama Rahayu Laili Rahmat Indra Pratama Anom Ranny Caroline Ricko Marcellino Riko Ribowo Robby Yuli Endra Romarito Pandiangan Saptarini, Veronika Sartono Sartono Setyaningsih, Leni Siska Septiana Putri Soewito Soewito Sugito - Suhaimi, Suhaimi Syahputra , M Bintang Syamsu Rizal Tri Lestira Putri Warganegara Vera Mafitri Vian Deka Ratama Victoria Ari Palma Akadiati Vincent Lung Vinsensius Ivan Rianto Wendi Purwanto Wenny Permata Sari Wijayanti, Dini Yuliana Yuliana Yunardi Hasan KS Yunita Sari Yustianto, Benny Prakarsa Zaidirina Zaidirina