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The Effect of In-store Logistics, Store Image, Sales Promotion, and Service Quality on Customer Satisfaction Kartika Sari, Yulia; Gani, Ariel Nian
Research of Business and Management Vol. 2 No. 1 (2024): FEBRUARY 2024
Publisher : SAN Scientific

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58777/rbm.v2i1.185

Abstract

This research aims to determine the effect of In-Store Logistics Performance, Store Image, Sales Promotion, and Service Quality on Satisfaction (Case Study of Matahari Department Store Consumers at Artha Gading Mall). The population in this study were consumers of the Matahari Department Store at Artha Gading Mall. The sampling technique used was purposive sampling. The number of respondents in this study was 100 respondents. Data was collected by distributing questionnaires. The data analysis methods used are multiple regression analysis. The results of this research show that: (1) partially In-Store Logistics Performance has a positive effect on consumer satisfaction. (2) Store Image partially has a positive effect on consumer satisfaction. (3) Sales Promotion has a positive effect on consumer satisfaction. (4) Service Quality has a partially positive effect on consumer satisfaction. (5) simultaneously, all independent variables have a positive influence on consumer satisfaction. The managerial implications of these findings are that improving in-store logistics performance, establishing a positive store image, implementing effective sales promotions, and improving service quality can increase customer satisfaction at Matahari Department Store.
Peningkatan Pengetahuan Membuat Digital Asset dan Komersialisasinya Pada Siswa SMK Kesehatan Aras Depok Rofi'i, Muhammad; Hagabean, Ananta; Gani, Ariel Nian; Faisal, Muhammad; Tulasmiyanti, Novia; Rahmasuciana, Dioni Yurinda
Jurnal Abdimas Ekonomi dan Bisnis Vol. 4 No. 2 (2024): Jurnal Abdimas Ekonomi dan Bisnis
Publisher : LPPM Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31294/abdiekbis.v4i2.3639

Abstract

There are two primary challenges faced by students of  SMK Kesehatan Aras Sawangan Depok. Firstly, there is a proficiency issue in videography and photography, considering SMK Kesehatan Aras specializes in health education and lacks focus on videography, photography, or visual communication design. Secondly, students encounter difficulties in utilizing digital platforms as avenues for selling digital assets such as videos and photos. Addressing these issues is crucial for enabling students to commence monetizing digital assets online. The objective of this training program is to enhance students' knowledge and skills in producing digital assets and commercializing them through the Gettyimages application. The method employed is Asset Based Community Development (ABCD). This community service activity was attended by 27 Aras Vocational School students. Based on pretest and posttest analysis, it shows that the increase in participants' knowledge varied between 82%-100%, with an average increase in understanding for the 27 participants of 91.92%. So it can be concluded that the objectives of this training have been achieved, this training has had a positive impact as shown by the increase in participants' understanding of 11 aspects of the science of selling digital assets in the form of videos and photos on the Gettyimages platform.
Pelatihan dan Pendampingan Tranformasi Digital UMKM Kepada Anggota Kelompok Usaha Warung Sejahtera Tanjung Priok Huda, Nurul; Gani, Ariel Nian; Rofi'i, Muhammad; Handayani, Nur Fitria; Tulasmiyanti, Novia; Hidayah, Taufik Nur; Feehily, Webryana Mendy
JURNAL PENGABDIAN AL-IKHLAS UNIVERSITAS ISLAM KALIMANTAN MUHAMMAD ARSYAD AL BANJARY Vol 10, No 3 (2024): AL-IKHLAS JURNAL PENGABDIAN
Publisher : Universitas Islam kalimantan MAB

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31602/jpaiuniska.v10i3.16873

Abstract

Kegiatan pengabdian masyarakat ini bertujuan untuk meningkatkan kapasitas digital Kelompok Usaha Warung Sejahtera di Tanjung Priok, Jakarta Utara, yang terdiri dari pelaku UMKM di bidang kuliner, fashion, dan kerajinan. Kegiatan ini menggunakan pendekatan Participatory Action Research (PAR) untuk mengidentifikasi masalah dan kebutuhan dalam transformasi digital. Pelatihan pada kegiatan ini melibatkan 35 pelaku UMKM. Melalui pelatihan dan pendampingan, anggota kelompok dilatih dalam penggunaan teknologi digital, seperti pembuatan situs web, media sosial, serta aplikasi manajemen keuangan dan Sistem Point of Sale (POS). Kegiatan ini juga menghasilkan platform kanal informasi tranformasi digital UMKM dengan nama digitalisasi-umkm.com. Hasil kegiatan pengabdian ini menunjukkan peningkatan pemahaman anggota terhadap teknologi digital, meskipun tantangan usia dan latar belakang pendidikan tetap mempengaruhi efektivitas pelatihan. Secara keseluruhan, program ini memberikan kontribusi positif dalam mempersiapkan UMKM untuk bersaing di era digital, namun pendampingan berkelanjutan diperlukan agar manfaat teknologi dapat dioptimalkan
Pelatihan Fotografi Menggunakan Ponsel Pintar dan Komersialisasinya Melalui Aplikasi Shutterstock Rofi'i, Muhammad; Huda, Nurul; Gani, Ariel Nian; Faisal, Muhammad; Tulasmiyanti, Novia; Rahmasuciana, Dioni Yurinda; Hidayah, Taufik Nur; Feehily, Webryana Mendy
Jurnal Pengabdian Pada Masyarakat Vol 10 No 1 (2025): Jurnal Pengabdian Pada Masyarakat
Publisher : Universitas Mathla'ul Anwar Banten

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30653/jppm.v10i1.994

Abstract

Generasi remaja adalah sumber daya potensial yang dapat mendukung kemajuan bangsa, namun minat berwirausaha generasi remaja Indonesia masih tergolong rendah. Salah satu peluang usaha yang potensial dan mudah dijalani oleh remaja tanpa menggagu aktivitas pendidikan formalnya adalah berjualan foto di internet. Terdapat dua masalah utama yang dihadapi remaja di Lingkungan Lembaga Oase Anak Bangsa Jakarta Pusat yaitu rendahnya kemampuan fotografi dan kekampuan memanfaatkan internet untuk komersialisasi foto. Masalah tersebut perlu diselesaikan agar remaja dapat mulai mengomersialkan foto di internet. Tujuan dari kegiatan ini adalah untuk meningkatkan pengetahuan dan keterampilan remaja dalam fotografi menggunakan ponsel pintar serta memanfaatkan aplikasi Shutterstock untuk mengkomersialkan foto. Metode yang digunakan dalam kegiatan ini adalah asset based community development (ABCD) dan participatory action research (PAR). Jumlah peserta dalam kegiatan ini adalah 20 orang. Berdasarkan analisis pretest dan posttest, kegiatan ini berhasil memberikan kontribusi terhadap peningkatan pemahaman peserta, dengan variasi peningkatan antara 71% hingga 100% pada setiap individu, rata-rata peningkatan pemahaman yaitu 93%. Rekomendasi bagi peserta adalah mereka dapat memaksimalkan keterampilan dengan terus berlatih memproduksi foto berkualitas, kemudian mengomersialkannya di Shutterstock, kemudian hal yang tidak kalah penting adalah menjaga konsistensi untuk melakukan komersialisasi foto di internet karena pasarnya sangat luas dan berpotensi menghasilkan pendapatan. The teenage generation is a potential resource that can espouse the nation’s headway, however their interest in entrepreneurship is still relatively low. One of the business opportunities that is potential and easy for teenagers to undertake without disrupting their formal education activities is selling photos on the internet. There are two main issues faced by teenagers in the Oase Anak Bangsa institution, namely poor photography skills and the ability to use the internet to commercialize photos. These issues need to be resolved, so that teenagers can start commercializing photos on the internet. This activity aims to improve their knowledge and abilities in photography using smartphones and its commercialization through the Shutterstock application. The methods used in this activity are asset based community development (ABCD) and participatory action research (PAR). There were 20 participants in this activity. According to the results of the pretest and posttest analysis, this activity succeeded in contributing to an increase in understanding for each participant varies from 71% to 100%, with 93% in average of its increase. The recommendations for participants are maximizing their skills by practicing continuously to produce photos in good quality, then commercializing them on Shutterstock. Subsequently, the important one that needs to be noticed is maintaining consistency in commercializing photos on the internet, since the market is very wide and has the potential to generate income.
Pelatihan dan Pendampingan Tranformasi Digital UMKM Kepada Anggota Kelompok Usaha Warung Sejahtera Tanjung Priok Nurul Huda; Ariel Nian Gani; Muhammad Rofi'i; Nur Fitria Handayani; Novia Tulasmiyanti; Taufik Nur Hidayah; Webryana Mendy Feehily
JURNAL PENGABDIAN AL-IKHLAS UNIVERSITAS ISLAM KALIMANTAN MUHAMMAD ARSYAD AL BANJARY Vol 10, No 3 (2024): AL-IKHLAS JURNAL PENGABDIAN
Publisher : Universitas Islam kalimantan MAB

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31602/jpaiuniska.v10i3.16873

Abstract

Kegiatan pengabdian masyarakat ini bertujuan untuk meningkatkan kapasitas digital Kelompok Usaha Warung Sejahtera di Tanjung Priok, Jakarta Utara, yang terdiri dari pelaku UMKM di bidang kuliner, fashion, dan kerajinan. Kegiatan ini menggunakan pendekatan Participatory Action Research (PAR) untuk mengidentifikasi masalah dan kebutuhan dalam transformasi digital. Pelatihan pada kegiatan ini melibatkan 35 pelaku UMKM. Melalui pelatihan dan pendampingan, anggota kelompok dilatih dalam penggunaan teknologi digital, seperti pembuatan situs web, media sosial, serta aplikasi manajemen keuangan dan Sistem Point of Sale (POS). Kegiatan ini juga menghasilkan platform kanal informasi tranformasi digital UMKM dengan nama digitalisasi-umkm.com. Hasil kegiatan pengabdian ini menunjukkan peningkatan pemahaman anggota terhadap teknologi digital, meskipun tantangan usia dan latar belakang pendidikan tetap mempengaruhi efektivitas pelatihan. Secara keseluruhan, program ini memberikan kontribusi positif dalam mempersiapkan UMKM untuk bersaing di era digital, namun pendampingan berkelanjutan diperlukan agar manfaat teknologi dapat dioptimalkan
The Influence of Emotional Intelligence and Work Motivation on Employee Performance Mediated by Employee Engagement Sulyantie, Alya Fitria; Gani, Ariel Nian
Human Capital and Organizations Vol. 1 No. 1 (2023): OCTOBER 2023
Publisher : SAN Scientific

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58777/hco.v1i1.89

Abstract

This research was conducted to analyze the influence of emotional Intelligence and work motivation on employee performance mediated by employee engagement. This research is designed as explanatory research. The population of this study were employees of PT—BS, with a total sample of 84 respondents. The data analysis used is the Partial Least Square Structural Equation ModelingMethod. The study results show that (1) emotional Intelligence positively and significantly affects employee engagement. (2) work motivation positively and significantly affects employee engagement. (3) employee engagement positively and significantly affects employee performance. (4) emotional intelligence positively and significantly affects employee performance. (5) work motivation positively and significantly affects employee performance. (6) Employer engagement partially mediates the effect of emotional intelligence on employee performance. (7) employee engagement partially mediates the effect of work motivation on employee performance. This research is expected to provide profound implications for future studies on emotional Intelligence, work motivation, and employee performance. This research is also expected to be helpful input for agencies as a consideration in determining policies for the agency's progress, and one day can help solve employee performance problems in both the public and private sectors.
PENINGKATAN PEMAHAMAN WAKAF BAGI PENGURUS DEWAN KEMAKMURAN MASJID Huda, Nurul; Muhammad Rofi'i; Gani, Ariel Nian; Maulana, Aya Yahya; Luhur, Irgi Alfariz; Ashilah, Nasywa Athaya
DEVOSI Vol 6 No 2 (2025): Devosi: Jurnal Pengabdian Masyarakat
Publisher : LPPM Universitas Islam 45 Bekasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33558/devosi.v6i2.11377

Abstract

This community service program aimed to enhance the knowledge and capacity of Mosque Prosperity Council (DKM) administrators regarding cash waqf as a sustainable alternative funding source for mosques. The training was held on June 20, 2025, at Jami’ YARSI Mosque, involving 18 participants representing mosques around YARSI University. The program employed lectures, interactive discussions, and evaluations through pre-test and post-test. The analysis results indicated a significant improvement in participants’ understanding after the training, as evidenced by a Sig. (2-tailed) value of 0.000 < 0.05. Furthermore, participant evaluations showed highly positive responses to the relevance of the material, the competence of the speakers, and the adequacy of the facilities. Based on this success, the program will proceed to the mentoring stage for establishing a cash waqf nazhir institution, including obtaining official licensing from the Indonesian Waqf Board (BWI) and collaborating with Islamic Financial Institutions authorized to receive cash waqf (LKS-PWU). The implementation of this follow-up stage is expected to realize financial independence for mosques and optimize their role as centers of community economic empowerment based on waqf, thereby providing sustainable benefits for the surrounding community.
EDUKASI BERNIAGA ERA DIGITAL BERBASIS NILAI ISLAM PADA DESA KADUMANEUH Huda, Nurul; Rofi'i, Muhammad; Gani, Ariel Nian; Haryanti, Sri Chusri; Luhur, Irgi Alfariz; Ashilah, Nasywa Athaya
An-Nizam Vol 4 No 2 (2025): An Nizam: Jurnal Bakti Bagi Bangsa
Publisher : Universitas Islam 45 Bekasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33558/an-nizam.v4i2.11383

Abstract

The rapid development of digital technology has significantly transformed the business world, requiring young generations to adapt effectively. However, the use of technology without guidance from Islamic values poses the risk of unethical business practices that contradict the principles of Sharia. Therefore, this Community Service (PkM) program aims to provide education for the youth of Kadumaneuh Village to understand digital-era entrepreneurship while remaining grounded in Islamic values. The program was carried out through training sessions, counseling, and two-way discussions between facilitators and participants, designed with a participatory approach to ensure active engagement. The results indicate that participants gained a better understanding of Sharia-based digital business concepts, particularly concerning honesty, transparency, the prohibition of usury, and the importance of trustworthiness in online transactions. Furthermore, this activity fostered awareness among the youth to integrate digital literacy with Islamic ethics in their entrepreneurial practices. The implication of this program is the emergence of opportunities to develop ethical, religious, and sustainable digital entrepreneurship at the village level. The originality of this initiative lies in its integration of technological education with Islamic values within the context of rural community empowerment, which has rarely been conducted previously. Thus, this program provides a concrete contribution to strengthening the capacity of the younger generation in facing the challenges of the digital economy while remaining aligned with Islamic principles.
Model Pengelolaan dan Pengembangan Wakaf Uang di Yayasan OASE Anak Bangsa Hamdani, Lukman; Huda, Nurul; Gani, Ariel Nian; Rofi’i, Muhammad
JOURNAL OF PHILANTHROPY: The Journal of Community Service Vol. 3 No. 2 (2025): Journal of Philanthropy, July 2025
Publisher : Samodra Ilmu: Lembaga Penelitian, Penerbitan, dan Jurnal Ilmiah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58353/jop.v3i2.297

Abstract

Pengelolaan dan pengembangan wakaf uang saat ini adalah suatu hal keharusan dan kewajiban karena ini termasuk Langkah kreatif dan inovatif agar pengelolaan dan pengembangan wakaf uang bervariatif dan insight baru agar para nazhir semakin dinamis dan maju dalam hal implementasi wakaf uang.maka dari itu pentingnya model pengelolaan dan [engembangan wakaf uang di Yayasan OASE Anak Bangsa agar menjadi Lembaga yang professional dan akuntabel. Tujuan PKM ini yaitu memberikan pelatihan terkait model pengelolaan dan pengembangan wakaf uang dan melakukan pendampingan kepada Nazhir Yayasan OASE Anak Bangsa terkait implementasi model pengelolaan dan pengembangan wakaf uang. Hasil PKM menunjukan masih rendahnya pemahaman terkait model pengembangan dan pengelolaan wakaf uang di masyarakat, selain itu PKM ini membantu nazhir dalam hal implemtasi pengelolaan dan pengembangan wakaf uang.
Increasing Sales of Pandan Mat Artisans in Kadumaneuh Village Through Business Assistance Based on Internship Activities Huda, Nurul; Gani, Ariel Nian; Rofi'i, Muhammad; Haryanti, Sri Chusri; Tulusmiyanti, Novia; Dimitra, Dwina Reflie
Jurnal Pengabdian Masyarakat Vol. 5 No. 2 (2024): Jurnal Pengabdian Masyarakat
Publisher : Institut Teknologi dan Bisnis Asia Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32815/jpm.v5i2.1566

Abstract

Purpose: This project aims to increase the sales of pandan mat artisans in Kadumaneuh Village by addressing marketing challenges and introducing innovative business concepts.Method: The approach included outreach, mentoring, and creating a promotional website. Artisans were trained in business concepts and product innovation, followed by mentoring to apply these ideas, and a website was developed for broader market reach.Practical Applications: The website serves as a promotional tool to expand sales, while the training equips artisans with better business knowledge, helping them adapt and compete more effectively.Conclusion: The project improved artisans' understanding of business concepts, though no significant change was noted in comparative analysis. The mentoring and website development are expected to bring long-term benefits to the artisans' businesses.