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All Journal Jurnal Online Mahasiswa (JOM) Bidang Matematika dan Ilmu Pengetahuan Alam Jurnal Promkes: The Indonesian Journal of Health Promotion and Health Education Al Ishlah Jurnal Pendidikan Jurnal Ilmiah Universitas Batanghari Jambi Jurnal Kesehatan Komunitas Afiasi : Jurnal Kesehatan Masyarakat Jurnal Keperawatan Tropis Papua Lateralisasi Jurnal Ners Health Care : Jurnal Kesehatan Jurnal Kesehatan Tambusai Jurnal Pengabdian Kesehatan Komunitas (Journal Of Community Health Service) COMSERVA: Jurnal Penelitian dan Pengabdian Masyarakat JIMAKUKERTA Information Technology Education Journal Jurnal Ilmiah Pengabdian Masyarakat Bidang Kesehatan Journal Of Informatics And Busisnes JUKEJ: Jurnal Kesehatan Jompa Jurnal Vokasi Keperawatan (JVK) Jurnal Smart Keperawatan Computer & Science Industrial Engineering Journal Journal of Information Technology and its Utilization
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Agriculture, Biological Sciences & Forestry Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Dentistry Economics, Econometrics & Finance Education Engineering Health Professions Immunology & microbiology Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Medicine & Pharmacology Nursing Public Health Social Sciences Veterinary Other

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Journal : Journal of Information Technology and its Utilization

 1 
The Role of Lapor Sleman Application in Enhancing Information Transparency of Sleman Regency Government Aidan Rizky Ramadhani Haryanto; Hidayat, Rahmat Rian; Nopriadi
Journal of Information Technology and Its Utilization Vol 8 No 1 (2025): June 2025
Publisher : Sekolah Tinggi Multi Media

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56873/jitu.8.1.5966

Abstract

Law No. 14 of 2008 requires government transparency in providing public information access. The Sleman Regency Government implemented this mandate through the Lapor Sleman application, despite mixed user reviews among its 10,000+ downloaders. This research examines how this application enhances public information transparency using a qualitative approach through interviews, observations, and documentation. The study applies the Technology Acceptance Model (TAM) theory with five constructs to analyze compliance with Information Commission Regulation No. 5/2016. Results demonstrate that Lapor Sleman successfully increases information transparency by meeting both TAM indicators and transparency requirements, evolving beyond a simple application into a multi-channel reporting service. The integration into Sleman Digital platform represents an innovative response to implementation challenges. This study contributes to e-government literature by analyzing the relationship between technological acceptance and public information transparency. To maximize Lapor Sleman's potential, the research suggests periodic evaluations, improved inter-agency coordination, expanded public education initiatives, and strategic integration with the national SP4N-LAPOR! platform. These recommendations provide a roadmap for strengthening Lapor Sleman as an inclusive, responsive technology-based public service model that can be adapted by other regional governments seeking to enhance transparency through digital platforms.
Co-Authors A An Defitri Basar Agrina Aidan Rizky Ramadhani Haryanto Ali Junior Niku Al’basit Amanda Eflin Pradana Aminatul Fitri Amir, Yufitriana Arianto, Tezar Arneliwati Arum Marwati aziz, ari rahmat Bahrun , Khairul Dinda Bucira Almaa Disa Dwi Azahra Endang Lily Estri Kartika fika Sari Gulo, Hubungan Herlina Herniwanti Herniwanti Hidayat, Rahmat Rian HILDA PRATIWI Hunafa, Zahra Iis Dian Saviqoh Indriani, Reni Jelita Zakaria Kamali Zaman Karim, Darwin Khuntari, Diana Leonita, Emy Leonita, Emy Linda M.Rifky Gutawa Marlina, Hastuti Najla Nailufar Novita Riany Nur Fitriani Nurhayati nurul almaas, haniifah Oktavia Dewi Pandu Sandy Tara Perawati Perawati Pujianto Rahayu, Endang Purnawati Reni Zulfitri Rizka, Yulia RR. Ella Evrita Hestiandari Rustam, Musfardi Septhian Pherry Lumban Tobing Sigit Permasnyah Sinaga, Dini Siti Nurhaliza Solehan Stephanie Dwi Guna Syarifuddin, Febriani T. P. Nababan Tin Gustina Yanti Paulina Yesi Hasneli Yuda Irawan Yufitriana Amir Yunisman Roni Zukhra, Ririn Muthia