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All Journal Jurnal Aplikasi Bisnis dan Manajemen (JABM) E-Journal International Journal of Artificial Intelligence Research GEMA EKONOMI PREPOTIF : Jurnal Kesehatan Masyarakat Jurnal Akuntansi, Manajemen dan Ilmu Ekonomi (JASMIEN) Jurnal Cahaya Mandalika International Journal of Business, Law, and Education Jurnal Ekonomi Arus Jurnal Sosial dan Humaniora Annals of Human Resource Management Research Journal MISSY (Management and Business Strategy) Jurnal Kajian Ekonomi dan Manajemen Indonesia
Nurakhim, Bambang
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Investigation of Efforts to Improve PDAM Services in Grobogan Regency Hermawan, Eric; Kamar, Karnawi; Anggraini, Rizka Maulida; Nurakhim, Bambang; Judijanto, Loso
International Journal of Artificial Intelligence Research Vol 8, No 1.1 (2024)
Publisher : Universitas Dharma Wacana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29099/ijair.v8i1.1.1306

Abstract

The quality of public services provided by the Regional Drinking Water Company (PDAM) in Grobogan Regency is the primary focus of this research. Guided by relevant theoretical frameworks, the study seeks to examine the current state of service delivery and identify opportunities for improvement. This research adopts a descriptive approach, which aims to provide a detailed depiction of phenomena as observed in the field.Data collection was conducted through a combination of observation, documentation, and interviews, allowing for a comprehensive understanding of the issues affecting service quality. The research was specifically carried out within the operational scope of the PDAM in Grobogan Regency, involving both internal processes and customer interactions.The findings reveal critical insights into the challenges and strengths of the PDAM’s service delivery. Key aspects explored include water quality, distribution efficiency, responsiveness to customer complaints, and the overall accessibility of services. While some areas demonstrate acceptable performance, significant gaps remain, particularly in meeting customer expectations and ensuring consistent satisfaction.This study emphasizes the importance of adopting customer-centric strategies to enhance service quality. Recommendations derived from the findings include improving infrastructure to ensure uninterrupted water supply, enhancing the responsiveness of complaint handling mechanisms, and implementing regular monitoring systems to address inefficiencies. Additionally, customer feedback should be systematically incorporated into decision-making processes to align services with community needs.By addressing these issues, the PDAM in Grobogan Regency can improve its public service quality, fostering greater trust and satisfaction among its customers. This research contributes valuable insights that support ongoing efforts to ensure access to reliable and high-quality drinking water services in the region
Pengaruh Disiplin Kerja Dan Komunikasi Terhadap Kinerja Pegawai Pada Biro Umum Dan Layanan Pengadaan, Kementerian Perdagangan Nurakhim, Bambang; priyono, Sigit; Imaningtyas, Kartikowati
GEMA EKONOMI Vol 11 No 3 (2022): GEMA EKONOMI
Publisher : Fakultas Ekonomi Universitas Gresik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55129/https://doi.org/10.55129/.v12i4.2927

Abstract

Tujuan dalam penelitian ini adalah 1) Untuk mengetahui pengaruh disiplin kerja terhadap kinerja pegawai pada Biro Umum dan Layanan Pengadaan, Kementerian Perdagangan. 2) Untuk mengetahui pengaruh komunikasi terhadap kinerja pegawai pada Biro Umum dan Layanan Pengadaan, Kementerian Perdagangan. 3) Untuk mengetahui pengaruh disiplin kerja dan komunikasi nsecara bersama-sama terhadap kinerja pegawai pada Biro Umum dan Layanan Pengadaan, Kementerian Perdagangan. Dalam penelitian ini menggunakan metode kuantitatif, yang diperoleh berupa angka-angka hasil dari proses penghitungan. Populasi pada penelitian ini adalah 164 pegawai pada Biro Umum dan Layanan Pengadaan, Kementerian Perdagangan. Seluruh pegawai menjadi sampel yang diambil untuk penelitian ini yakni pegawai pada Biro Umum dan Layanan Pengadaan, Kementerian Perdagangan. Hasil penelitian menunjukkan bahwa: 1) Terdapat pengaruh Disiplin Kerja terhadap Kinerja Pegawai. 2) Terdapat pengaruh Komunikasi terhadap Kinerja Pegawai. 3) Terdapat pengaruh Kepemimpinan dan Motivasi secara simultan terhadap Kinerja Pegawai pada Biro Umum dan Layanan Pengadaan, Kementerian Perdagangan.
Pengaruh Kompetensi dan Budaya Kerja Melalui Komitmen Organisasi Sebagai Variabel Mediasi Terhadap Kinerja Pegawai Pada Pusat Data dan Infromasi Kementerian Pertahanan Susilowati, Susilowati; Sahim, Aswin Naldi; Pratikno, Yuni; Nurakhim, Bambang
Jurnal Cahaya Mandalika ISSN 2721-4796 (online) Vol. 3 No. 1 (2022)
Publisher : Institut Penelitian Dan Pengambangan Mandalika Indonesia (IP2MI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36312/jcm.v3i1.3299

Abstract

Peran Pusdatin Kemhan sebagai Walidata Kementerian Pertahanan memerlukan sumber daya manusia dengan kompetensi tinggi untuk penyelenggaraan layanan data terbuka, yang didukung oleh budaya kerja dan komitmen organisasi. Penelitian ini bertujuan untuk: 1) Mengetahui pengaruh kompetensi terhadap kinerja pegawai pada Pusat Data dan Informasi Kementerian Pertahanan. 2) Mengetahui pengaruh budaya kerja terhadap kinerja pegawai. 3) Mengetahui pengaruh komitmen organisasi terhadap kinerja pegawai. 4) Membuktikan bahwa komitmen organisasi menjadi variabel mediasi antara kompetensi dan kinerja pegawai. 5) Membuktikan bahwa komitmen organisasi menjadi variabel mediasi antara budaya kerja dan kinerja pegawai. Penelitian menggunakan pendekatan kuantitatif dengan metode analisis deskriptif dan inferensial melalui survei pada 140 orang. Teknik sampling menggunakan stratified random sampling, menghasilkan 104 responden berdasarkan rumus Slovin. Data dikumpulkan melalui kuesioner dengan skala Likert 1-5 dan dianalisis menggunakan SEM (Structural Equation Model) dengan software SmartPLS V3. Hasil penelitian menunjukkan bahwa kompetensi, budaya kerja, dan komitmen organisasi berpengaruh positif dan signifikan terhadap kinerja pegawai Pusat Data dan Informasi Kementerian Pertahanan. Hubungan tidak langsung menunjukkan bahwa kompetensi berpengaruh positif dan signifikan terhadap kinerja pegawai melalui komitmen organisasi sebagai variabel mediasi (Partial Mediation). Namun, hubungan antara budaya kerja dan kinerja pegawai melalui komitmen organisasi sebagai variabel mediasi tidak signifikan, artinya komitmen organisasi bukan sebagai mediasi (Unmediated). Penelitian ini menegaskan pentingnya kompetensi, budaya kerja, dan komitmen organisasi dalam meningkatkan kinerja pegawai, dengan komitmen organisasi memainkan peran mediasi antara kompetensi,budaya kerja terhadap kinerja pegawai.
Pengaruh Kepuasan Kerja dan Kompetensi Guru yang Dimediasi oleh Motivasi Kerja Terhadap Kinerja Guru SMP Yayasan Memajukan Ilmu dan Kebudayaan (YMIK) Joglo Kembangan Jakarta Barat Novilasari, Tri Astuti; Sahim, Aswin Naldi; Pratikno , Yuni; Nurakhim, Bambang
Jurnal Cahaya Mandalika ISSN 2721-4796 (online) Vol. 3 No. 1 (2022)
Publisher : Institut Penelitian Dan Pengambangan Mandalika Indonesia (IP2MI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36312/jcm.v3i1.3302

Abstract

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Pengaruh Demosi, Mutasi dan Promosi Jabatan terhadap Kinerja dan Motivasi Sebagai Mediasi Karyawan Satuan Pengamanan di Bank Indonesia Kantor Pusat Mualim, Wisnu; Sahim, Aswin Naldi; Pratikno, Yuni; Nurakhim, Bambang
Jurnal Cahaya Mandalika ISSN 2721-4796 (online) Vol. 3 No. 1 (2022)
Publisher : Institut Penelitian Dan Pengambangan Mandalika Indonesia (IP2MI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36312/jcm.v3i1.3352

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh demosi, mutasi, dan promosi terhadap kinerja karyawan dengan motivasi sebagai variabel mediasi pada karyawan satuan pengamanan di Bank Indonesia Kantor Pusat. Penelitian ini menggunakan metode kuantitatif dengan pengumpulan data melalui survei yang melibatkan 109 responden serta menunjukkan terdapat 5 (lima) variable dengan 7 (tujuh) hipotesis yang pengujiannya menggunakan Smart PLS versi 4.0. Hasil analisis menunjukkan bahwa demosi memiliki pengaruh positif signifikan terhadap kinerja, promosi jabatan berpengaruh positif signifikan terhadap kinerja, mutasi jabatan tidak menunjukkan pengaruh signifikan terhadap kinerja, motivasi secara langsung juga tidak menunjukkan pengaruh signifikan terhadap kinerja, motivasi tidak terbukti sebagai mediasi hubungan antara demosi, mutasi dan promosi terhadap kinerja karyawan dengan hasil tidak dapat mempengaruhi/tidak signifikan. Temuan ini mengindikasikan bahwa strategi pengelolaan sumber daya manusia yang berfokus pada demosi dan promosi dapat meningkatkan kinerja karyawan, sedangkan mutasi serta motivasi sebaiknya diminimalisir karena dapat menurunkan kinerja karyawan. Penelitian ini memberikan kontribusi terhadap pemahaman mengenai dinamika pengelolaan sumber daya manusia di satuan pengamanan, khususnya PT TDP sebagai perusahaan penyedia jasa pengamanan yang memperkerjakan karyawannya di Bank Indonesia Kantor Pusat.
PENGARUH KOMPETENSI KERJA DAN LINGKUNGAN KERJA TERHADAP MOTIVASI KERJA PERSONEL POLRI PADA SEKOLAH POLISI WANITA (SEPOLWAN) DI JAKARTA Prasetya, Richie; Nurakhim, Bambang
Journal MISSY (Management and Business Strategy) Vol 6 No 2 (2025): MISSY
Publisher : Program Studi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Wiraraja

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This competence is an ability or capacity of a person in carrying out various tasks in a job. The work environment is something that exists around the environment of workers that can influence them in carrying out tasks such as. Work motivation is the driving force for a person to make the greatest contribution for the success of the agency in achieving its goals. The objectives of the study are as follows: To find out whether together the influence of Work Competence and Work Environment on Work Motivation of Police Personnel at the Women's Police School (Sepolwan) in Jakarta. The sampling technique used in this study the author used the Random Sampling technique or randomly from the existing population of 181 people, the population used as a sample refers to the Slovin formula in Husein Umar, 2017, 65 samples were obtained. The results of the study showed that partially and simultaneously there was a positive and significant influence between Work Competence and Work Environment on the Work Motivation of Police Personnel.
PENGARUH KUALITAS KERJA DAN MOTIVASI KERJA TERHADAP KINERJA PERSONEL POLRI PADA LEMBAGA PENDIDIKAN SEKOLAH POLISI NEGARA (SPN) BATUA POLDA SULAWESI SELATAN Harmawan, Esa Florestha Ramadhani; Nurakhim, Bambang; Nengsih, Widya
Journal MISSY (Management and Business Strategy) Vol 6 No 2 (2025): MISSY
Publisher : Program Studi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Wiraraja

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24929/missy.v6i2.4669

Abstract

Work quality is the level achieved from the process or results obtained in an activity approaching perfection. Work motivation is the driving force for someone to make the greatest possible contribution for the success of the organization in achieving its goals. Performance is the result of work that can be achieved by a person or Police Personnel in carrying out their duties in an organization. The objectives of the study are as follows: To determine whether together the influence of Work Quality and Work Motivation on the Performance of Police Personnel at the Batua State Police School (SPN) of South Sulawesi Regional Police The sampling technique used in this study the author used the Random Sampling technique or randomly from the existing population of 166 people, the population used as a sample refers to the Slovin formula in Husein Umar, 2017, 62 samples were obtained. Based on the calculation results of the data, the positive influence of Work Quality on the Performance of Police Personnel was obtained with a partial value of 0.918, meaning there is a very strong influence or influence with a coefficient of determination of 84.3%. This is proven by the hypothesis test of the Work Quality variable on the Performance of Police Personnel, the value of to = 13.352> t0.05 (61) = 1.670, so Ho is rejected and Ha is accepted, meaning there is a very significant influence. Based on the calculation results, there is a positive influence of Work Motivation on the Performance of Police Personnel, the partial value of 0.843 is obtained, meaning there is a very strong influence or influence with a coefficient of determination of 71.1%. This is proven by the hypothesis test of the Work Motivation variable on the Performance of Police Personnel, the value of to = 6.917> t0.05 (61) = 1.670, so Ho is rejected and Ha is accepted, meaning there is a significant influence. Simultaneously there is a positive influence of the variables of Work Quality and Work Motivation on the variable of Police Personnel Performance with a simultaneous correlation value or Model Summary producing an R value of 0.916 and while the R Square value is 0.839 or 83.9%, this can be stated that the results of the analysis together the variables of Work Quality and Work Motivation on the variable of Police Personnel Performance have a very strong influence. Proven through the results of the F test (ANOVA) or F count obtained a value of 382,889 which is greater than F table (62) of 2.760 with a significant level of 0.000 because 0.000 <0.05, then it can be said that the variables of Work Quality and Work Motivation together or simultaneously on Police Personnel Performance have a very significant influence.
Improving the SDGs through Green HRM, Green Training, and Innovative Leadership Nurakhim, Bambang; Pratikno, Yuni; Arini, Dewi Ulfa; Lestari, Amin; Yuniria Zendrato
Annals of Human Resource Management Research Vol. 5 No. 4 (2025): December
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/ahrmr.v5i4.3442

Abstract

Purpose: To analyze the influence of Green Human Resource Management (Green HRM), Green Training, and Innovative Leadership on the achievement of the SDGs. The theories used include the Resource-Based View and organizational sustainability concepts. Research Methodology: Employed a quantitative approach with data collection through questionnaires distributed to 150 respondents from various service subsectors. Data were analyzed using Partial Least Square-Structural Equation Modeling (PLS-SEM) with SmartPLS 4.0 software. Results: Indicate that: 1) Green HRM has a positive and significant effect on SDGs achievement; 2) Green Training has a positive and significant effect on SDGs achievement; 3) Innovative Leadership has a positive and significant effect on SDGs achievement; 4) Simultaneously, the three variables explain 48.3% of the variance in SDGs achievement. Conclusions: Suggest that Green HRM plays an important and positive role in supporting the achievement of SDGs. Green Training also significantly contributes to enhancing organizational capacity to reach these goals. Additionally, Innovative Leadership is found to positively influence SDGs achievement. Limitations: Implications highlight the importance of integrating green practices in HR management, sustainability training, and innovative leadership to support SDGs agenda at the corporate level Contribution: It is suggested that service companies further strengthen the implementation of Green HRM, Green Training, and Innovative Leadership to achieve the SDGs.
The Influence of Organizational Culture, Training, and Human Resource Development on Performance Evaluation and Energy Saving Behavior in the Engineering Department at Plaza Blok M Widyasmoro, Adi; Madiistriyatno, Harries; Nurakhim, Bambang; Budianto, Irawan
International Journal of Business, Law, and Education Vol. 7 No. 1 (2026): International Journal of Business, Law, and Education
Publisher : IJBLE Scientific Publications Community Inc.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/ijble.v7i1.1396

Abstract

This study aims to analyze the influence of Organizational Culture (X1) and Training and Human Resource Development (X2) on technicians’ Energy-Saving Behavior (Y), with Performance Evaluation (Z) acting as a mediating variable. The research adopts a quantitative approach using a Likert-scale questionnaire administered to 51 respondents from the Engineering Department at Plaza Blok M. The results indicate that Training and Human Resource Development (X2) has a positive and significant effect on Energy-Saving Behavior (Y) with statistical values (β = 0.495; t = 2.814; p < 0.05). Meanwhile, Organizational Culture (X1) does not have a direct significant effect on Energy-Saving Behavior (Y) (β = 0.109; p > 0.05). Furthermore, Performance Evaluation (Z) significantly influences Energy-Saving Behavior (Y) (β = 0.332; p < 0.05). The coefficient of determination (R²) shows that the independent variables explain 58.8% of the variance in Performance Evaluation (Z) and 68.2% of the variance in Energy-Saving Behavior (Y). The mediation test results reveal that Performance Evaluation (Z) does not mediate the relationship between Training and Human Resource Development (X2) and Energy-Saving Behavior (Y), as indicated by the insignificant mediation effect (p > 0.05). This study contributes to the development of knowledge by proposing an integrative model that links human resource management systems with employees’ energy-saving behavior in commercial building operations.
Pengaruh Kualitas dan Fasilitas Pelayanan Terhadap Kepuasan Pasien di Klinik Laurasum Dental Care Jakarta Utara Lende, Selviana; Panjaitan, Eddy Hermawan Hasudungan; Nurakhim, Bambang
Arus Jurnal Sosial dan Humaniora Vol 6 No 1: April (2026)
Publisher : Arden Jaya Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57250/ajsh.v6i1.2402

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh kualitas pelayanan dan fasilitas pelayanan terhadap kepuasan pasien di Klinik LDC–Laurasum Dental Care. Latar belakang penelitian didasarkan pada adanya keluhan pasien mengenai waktu tunggu, kenyamanan ruang tunggu, serta keterbatasan alat medis yang menunjukkan adanya kesenjangan antara harapan dan pengalaman layanan. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei dan melibatkan 35 pasien rawat jalan sebagai responden serta dianalisis menggunakan uji validitas, reliabilitas, regresi linier berganda, uji t, dan uji F. Pengumpulan data dilakukan melalui kuesioner menggunakan skala Likert 1–5 yang mengukur variabel kualitas pelayanan, fasilitas pelayanan, dan kepuasan pasien. Hasil penelitian menunjukkan bahwa secara parsial kualitas pelayanan berpengaruh positif namun tidak signifikan terhadap kepuasan pasien. Sebaliknya, fasilitas pelayanan terbukti berpengaruh positif dan signifikan, sehingga menjadi faktor dominan dalam membentuk kepuasan pasien. Secara simultan, kualitas pelayanan dan fasilitas pelayanan berpengaruh signifikan terhadap kepuasan pasien, dibuktikan dengan nilai F-hitung yang lebih besar dari F-tabel dan tingkat signifikansi <0,05. Nilai R Square sebesar 0,379 menunjukkan bahwa kedua variabel menjelaskan 37,9% variabilitas kepuasan pasien. Penelitian ini menegaskan pentingnya peningkatan fasilitas fisik dan sarana pendukung sebagai strategi utama dalam meningkatkan kepuasan pasien di Klinik LDC–Laurasum Dental Care.
Co-Authors Anggraini, Rizka Maulida Arini, Dewi Ulfa Budianto, Irawan Cory, Putu Ary Mahendra Devi, Nurwulan Kusuma El Rahmah, Risa Amelia Eric Hermawan Hadityo, Catur Hendro Hakim, Maulana Arief Rachman Harmawan, Esa Florestha Ramadhani Harries Madiistriyatno, Harries Imaningtyas, Kartikowati Judijanto, Loso Karnawi Kamar, Karnawi Lende, Selviana Lestari, Amin Mualim, Wisnu Mutaqin, Zaenal Nengsih, Widya Neolaka, Aglom Mel Yoksam Novilasari, Tri Astuti Numberi, Ayatullah Tranuario Angali Panjaitan, Eddy H.H. Panjaitan, Eddy Hermawan Hasudungan Prasetya, Richie Pratikno , Yuni Pratikno, Yuni Priyono, Sigit Rozi, Chaidir Saepulloh, Aep Sahim, Aswin Naldi Sahlani, Sahlani Sukiman Sukiman Susilowati Susilowati Ubaidah, Siti Widyasmoro, Adi Yuniria Zendrato Zulkifli Rangkuti