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How does Organizational Culture Affect Proton’s Employee Performance? Zahra, Puteri Fatimah; Kee, Daisy Mui Hung; Aqilah, Nur; Ng, Xin Yun; Lin, Jia Yee; Vashishth, Kajal; Pandey, Rudresh; Alfadhly, Hamad; Quttainah, Majdi Anwar
Asia Pacific Journal of Management and Education (APJME) Vol 3, No 2 (2020): July 2020
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (207.026 KB) | DOI: 10.32535/apjme.v3i2.846

Abstract

Organizational culture is very important especially for a group of people who work together since we believe that this is one of the main factors that contribute to the organization’s success. Therefore, the purpose of this paper is to determine how does organizational culture affects PROTON’s employee performance in this automotive industry. As we know, applying an effective organizational culture represents a special challenge but it can help PROTON in making better products over the long-term. Data were gathered by using an online survey with a sample of 210 employees. As an international corporation (PROTON), we found out that the organizational culture always gives a big impact on the business process and employee performance due to cross-cultural differences.
The Rise and Fall Ali Baba Company Has Encountered Throughout Their Success A/L Antony Das, Pusparajan; Kee, Daisy Mui Hung; A/P Sathiyananthan, Geethanapriya; Amirah, Nur; A/P Muniandy, Linarani; Alrashidi, Anfal; Quttainah, Majdi Anwar; Alosaimi, Asla; Verma, Deepali; Pandey, Rudresh
Asia Pacific Journal of Management and Education (APJME) Vol 3, No 2 (2020): July 2020
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (150.45 KB) | DOI: 10.32535/apjme.v3i2.843

Abstract

Having a company, it comes with the opportunities to prosper or the risk of falling. Any company needs to go through this moment for it to keep on growing. The purpose of this paper is to examine the rise and fall of Alibaba throughout its success. The study used mostly known factors from other research results on Alibaba Company and analyze those factors effect on ups and downs of Alibaba. Some of the factors including Jack Ma's relation with investors and customers, business model, integrated ecosystem, and such. This study improves the understanding of circumstances that a company will have to go through which can be utilized by top management to strategize their plan.
How Does AirAsia Survive From the COVID-19 Pandemic? Kuek, Thiam Yong; Quttainah, Majdi Anwar; Wong, Yung Ting; Wong, Kim Fong; Wu, Kejian; Wu, Minli
International Journal of Tourism and Hospitality in Asia Pasific Vol 5, No 2 (2022): June 2022
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijthap.v5i2.1587

Abstract

This paper aims to discover the financial issues the company faced and their implications for its marketing and operation management. The researchers use a qualitative method to conduct the study. The researchers also conducted an in-depth SWOT analysis to identify the opportunities the company could seize. This paper has a detailed discussion of the strategies and decisions the company implemented, such as Teleport, e-hailing service, and food delivery. From the analysis, the researchers find that the company could seize the opportunities via marketing and operation strategies based on its own strengths and weaknesses. AirAsia makes an alternative such as e-commerce, logistics, and food delivery which has catered to overwhelming customer demand and supports the critical need to transport medical aid and necessity goods in response to the global pandemic. As well as control costs during the COVID-19 pandemic is an important factor to keep AirAsia surviving. Keywords: AirAsia, Business Solutions, COVID-19, Management Issue, Marketing Problems, Operation Problems, Recommendations.  
Factors Influencing the Intention to Use GrabPay Among Malaysians Gupta, Shashi; Quttainah, Majdi Anwar; Wong, Guan Hong; Wee, Chiu Yin; Wang, YiYe; Wang, Shu Ting
International Journal of Accounting and Finance in Asia Pasific (IJAFAP) Vol 5, No 2 (2022): June 2022
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijafap.v5i2.1597

Abstract

This research study is about Malaysians view and their intention to use GrabPay. There are four variables selected in this research: perceived usefulness, perceived ease of use, perceived security, and social influence. A total of 100 questionnaires were distributed online to the respondents, and the data were analyzed using SPSS software. Through research, we found that these four variables are positively associated with the intention to use GrabPay among Malaysians. To conclude, it is believed that Malaysian's intention to use E-Wallet is gradually increasing. Thus, GrabPay needs to pay more attention to its security system, expand its service coverage, and make some optimization and simplifications on its application to strengthen its future status. Keywords: Factors, GrabPay, Intention to Use, Malaysians
Factors Contributing to Online Purchase Intention amongst Malaysian Consumers: A Case of Lazada Edeh, Friday Ogbu; Quttainah, Majdi Anwar; Syed Badrulzaman, Syarifah Nurdzamanisya; Kee, Daisy Mui Hung; Mohd Zamri, Syafiqah; Mahmud, Tahreem Tariq; Shafiee, Siti Syafiqah Izni; Awoke, Victory Chinelo
International Journal of Accounting and Finance in Asia Pasific (IJAFAP) Vol 4, No 2 (2021): June 2021
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijafap.v4i2.1113

Abstract

Online shopping activity amongst Malaysians increase unexpectedly ever since Malaysia had its first phase of Movement Control Order. In other words, the global pandemic COVID-19 provided more opportunities for e-commerce such as Lazada to grow. Therefore, this study intends to understand the factors that contribute to online purchase intention amongst Malaysians in the case of Lazada. This study used qualitative and quantitative method. The questionnaire used to collect the data from the respondents. There are 100 Malaysians that had previously purchased from Lazada have participated in the survey. The results showed that there is a positive correlation between product quality, product price, buying experience, after-sales service, and online consumer satisfaction.
A Miss-step of Innovation and Marketing Strategies Plan: Can OPPO Find a Way Out? Jin, Zhen Yang; Saif, Mariam Ben; Kee, Daisy Mui Hung; Al Basis, Ghezlan; Quttainah, Majdi Anwar; Afifah, Annis; Rifhani, Sarah; Huang, Qishen
International Journal of Accounting and Finance in Asia Pasific (IJAFAP) Vol 3, No 3 (2020): October 2020
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijafap.v3i3.956

Abstract

OPPO as a young Chinese mobile phone brand, it has to tackle many difficulties to survive in the competitive Red Sea of mobile industry, such as: lack of innovation of technology and core chips, short of complete product supply chain. All these factors may restrict and limit the further development of OPPO. The purpose of this paper is to examine and analyse how could OPPO find a way out of the competitive mobile industry. By researching the previous data, questionnaire for the public, and analysing the previous strategies of OPPO. Eventually we will provide some suggestions and idea for OPPO to tackle those problems and would benefit OPPO in the long-term.
Factors Affecting Organizational Success: A Case Study of Foodpanda Kamilah, Nurhafizah; Kee, Daisy Mui Hung; Syafiq, Muhamad; Aina, Shaidatul; Yap, Hui San; Alqallaf, Adnan Abbas; Quttainah, Majdi Anwar
Journal of The Community Development in Asia Vol 3, No 3 (2020): September 2020
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/jcda.v3i3.890

Abstract

The purpose of this study is to examine the success factors of Foodpanda. Foodpanda is one of the leading online food delivery marketplaces and is spread out globally. Its main job is to enable users to place orders at nearby restaurants with the assistance of its website or via its mobile app. The study used questionnaires to collect data from Foodpanda’s employees in addition to the customers that used Foodpanda apps in Malaysia. The result shows that employee loyalty, job satisfaction, and customer satisfaction are the factors that drive the success of Foodpanda.
The Relationship Between Customer Satisfaction and Organizational Success: A Study of Panasonic Suvanmanee, Wanneyda; Kee, Daisy Mui Hung; Lee, Zhi Wei; Low, Chia Miin; Zakwan, Muhamad Amir; Gupta, Ankit; Pandey, Rudresh; Alfahad, Fay Fahad; Quttainah, Majdi Anwar
Journal of The Community Development in Asia Vol 3, No 3 (2020): September 2020
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/jcda.v3i3.889

Abstract

The purpose of this study is to examine the customers' satisfaction that drives to the success of the company. There is a high competition between the brand of the electrical appliance, therefore customer satisfaction is one of the key elements to the success of the company. The study used a quantitative method which is a questionnaire to collect the data from respondents. It will enhance the understanding and importance of customer satisfaction toward a company able to lead to company success. The findings indicated that customer satisfaction is an important prediction of the success of the company.
The Rise and Fall Ali Baba Company Has Encountered Throughout Their Success A/L Antony Das, Pusparajan; Kee, Daisy Mui Hung; A/P Sathiyananthan, Geethanapriya; Amirah, Nur; A/P Muniandy, Linarani; Alrashidi, Anfal; Quttainah, Majdi Anwar; Alosaimi, Asla; Verma, Deepali; Pandey, Rudresh
Asia Pacific Journal of Management and Education (APJME) Vol 3, No 2 (2020): July 2020
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/apjme.v3i2.843

Abstract

Having a company, it comes with the opportunities to prosper or the risk of falling. Any company needs to go through this moment for it to keep on growing. The purpose of this paper is to examine the rise and fall of Alibaba throughout its success. The study used mostly known factors from other research results on Alibaba Company and analyze those factors effect on ups and downs of Alibaba. Some of the factors including Jack Ma's relation with investors and customers, business model, integrated ecosystem, and such. This study improves the understanding of circumstances that a company will have to go through which can be utilized by top management to strategize their plan.
How does Organizational Culture Affect Proton’s Employee Performance? Zahra, Puteri Fatimah; Kee, Daisy Mui Hung; Aqilah, Nur; Ng, Xin Yun; Lin, Jia Yee; Vashishth, Kajal; Pandey, Rudresh; Alfadhly, Hamad; Quttainah, Majdi Anwar
Asia Pacific Journal of Management and Education (APJME) Vol 3, No 2 (2020): July 2020
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/apjme.v3i2.846

Abstract

Organizational culture is very important especially for a group of people who work together since we believe that this is one of the main factors that contribute to the organization’s success. Therefore, the purpose of this paper is to determine how does organizational culture affects PROTON’s employee performance in this automotive industry. As we know, applying an effective organizational culture represents a special challenge but it can help PROTON in making better products over the long-term. Data were gathered by using an online survey with a sample of 210 employees. As an international corporation (PROTON), we found out that the organizational culture always gives a big impact on the business process and employee performance due to cross-cultural differences.
Co-Authors A. Prakash, Preethi A/L Antony Das, Pusparajan A/P Muniandy, Linarani A/P Sathiyananthan, Geethanapriya Afifah, Annis Ahmad, Khadija Mohammad Aina, Shaidatul Aishan, Norfathu Al Basis, Ghezlan Al Rashidi, Fatimah Al Shammari, Hadeel Al Shuwaler, Abdulaziz Albesis, Ghezlan Alfadhly, Hamad Alfahad, Fay Fahad Alhamlan, Hadeel Ali, Ahmad Amer Aafis Mohamed Almuhaini, Rashed Fahad Almutairi, Hanouf Ali Alosaimi, Asla Alotaibi, Aisha Bader Alqallaf, Adnan Abbas Alrashidi, Anfal Alrubah, Sarah Abduallah Alsubaie, Lulwa Khalied Amirah, Nur Aqilah, Nur Awoke, Victory Chinelo Balakrishnan, Hariharan Basak, Sourav Bella, Arti Chan, Chia Yi Chanchal, Bhardhwaj Chia, Xin Rou Chin, Kai Yee Chong, En Edeh, Friday Ogbu Gupta, Ankit Gupta, Shashi Hak, Kim Kim Hanif, Mohd Azri Huang, Qishen Hui, Chin Kah Jin, Zhen Yang Junaina, Intan Kamilah, Nurhafizah Kee, Daisy Mui Hung Kei, Choo Mun Kelvin, Ch’ng Khor, Sue Ting Kuek, Thiam Yong Kulkarni, Swati Kurniawan, Obaja Elka Lee, Zhi Wei Lin, Jia Yee Ling, Lee Kuong Lok, Tzyy Xian Low, Chia Miin Mahmud, Tahreem Tariq Maisarah, Nabilah Mohd Zamri, Syafiqah Muhammad Adam, Muhammad Nadirah, Nour Aliaa Narayanan, Yashwiny Ng, Xin Yun Nur Fadhilah Ong, Rui Suen P.V, Ranjith Pal, Monika Pandey, Rudresh Qi, Er Jia Qing, Koh Jhee Qu, Gao Rifhani, Sarah Saif, Mariam Ben Sara, Hani Saxena, Muskan Shafiee, Siti Syafiqah Izni Shamiliy, Thiagarajan A/P Shukla, Sonia Sin, Liem Gai Singh, Abhishek Singh, Abishek Siw, Ming Yuen Soon, Joel Chen Tai Srivastava, Aditi Stephani, Stephani Suvanmanee, Wanneyda Syafiq, Muhamad Syakirah, Nurul Syed Badrulzaman, Syarifah Nurdzamanisya Uwais, Nurul Vashishth, Kajal Verma, Deepali Wang, Shu Ting Wang, YiYe Wee, Chiu Yin Wen, Ewe Cai Wong, Guan Hong Wong, Kim Fong Wong, Yung Ting Wu, Kejian Wu, Minli Yap, Hui San Yeong, Pei Hung Aw Zahra, Puteri Fatimah Zakwan, Muhamad Amir