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Kualitas Kinerja Operasional Karyawan di Provinsi DKI Jakarta pada Kondisi Pandemi Covid-19 (Studi pada Karyawan Tetap Sektor Perbankan di Provinsi DKI Jakarta yang Bekerja Operasional Secara Hibrida atau Jarak Jauh) Argakoesoemah, Mohamad Ramadhan; Pracoyo, Antyo
Jurnal Keuangan dan Perbankan Vol. 19 No. 2 (2023): Jurnal Keuangan Dan Perbankan, Volume 19 No. 2, Juni 2023
Publisher : STIE Indonesia Banking School

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35384/jkp.v19i2.395

Abstract

This study aims to identify the influence of communication, organizational culture, and work from home on the performance of permanent employees in the banking sector in DKI Jakarta who work operationally in a hybrid or remotely during the Covid-19 pandemic conditions. The independent variables in this study are Communication, Organizational Culture, and Work from Home. While the dependent variable in this study is Employee Performance. Hypothesis testing in this study uses the SEM (Structural Equation Modeling) method, which is supported by IBM SPSS AMOS 22 and IBM SPSS Statistics 26 application devices. The data collection technique in this study used an online questionnaire with the Google Form application to collect information on respondents, who were permanent employees in the banking sector in DKI Jakarta who work operationally hybrid or remotely during the Covid-19 pandemic conditions. The results of this study indicate that: 1) Communication has a positive and significant effect on Employee Performance; 2) Organizational Culture does not have an effect on Employee Performance; 3) Work from Home does not have an effect on Employee Performance.
Pengaruh Teknologi Informasi, Stres Kerja dan Kompensasi Finansial terhadap Kinerja Karyawan melalui Employee Engagement di Masa Pandemi Covid19 (Studi Kasus PT “X”) Sulistyojati, Putrianti; Pracoyo, Antyo; Harun, Paulina; Rasyid, Soelaiman
Jurnal Keuangan dan Perbankan Vol. 20 No. 2 (2024): Jurnal Keuangan Dan Perbankan, Volume 20 No. 2, Juni 2024
Publisher : STIE Indonesia Banking School

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35384/jkp.v20i2.567

Abstract

The company's readiness to conduct business in the midst of a pandemic is a big challenge for all businessman in the world including Indonesia and especially in Jakarta as a business center in Indonesia. Not only must maintain business in times of pandemic, but also must struggle with new things related to technology such as providing internet networks for work-at-home facilities, procedures to coordinate using technology and others. This study aims to examine the effect of information technology, job stress and financial compensation on employee performance through employee engagement as an intervening variable. The sample in this study consisted of 109 respondents who were permanent employees of PT X. The method of analysis used was Structural Equation Modeling (SEM). The results of this study indicate the results of a positive influence between information technology and employee performance. Job stress has no positive and insignificant effect on employee performance. Financial compensation is proven to have no positive and insignificant effect on employee performance. Information technology is proven to have no positive and significant effect on employee engagement. Work stress was proven to have no positive and significant effect on employee engagement. Financial compensation has a positive but insignificant effect on employee engagement. Employee engagement has a positive and significant impact on employee performance. Information technology has no significant effect on employee performance through employee engagement. Job stress has no significant effect on employee performance through employee engagement. Financial compensation has a positive effect on employee performance through employee engagement.
Pengaruh Budaya Organisasi, Kepuasan Kerja, dan Komitmen Organisasi Terhadap Turnover Intentions (Studi Pada Karyawan Tetap Generasi Milenial di Jabodetabek) Swastiti, Pradinta Ignatia; Pracoyo, Antyo; Harun, Paulina; Wardani, Deni
Jurnal Keuangan dan Perbankan Vol. 21 No. 1 (2024): Jurnal Keuangan Dan Perbankan, Volume 21 No. 1, Desember 2024
Publisher : STIE Indonesia Banking School

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35384/jkp.v21i1.626

Abstract

Indonesia started to entering the era of a bonus demographic in 2012 and predicted its peak occurred in 2035. Demographic if a bonus is used by well, expected to bring change in the thing in Indonesia economy. And supporting role the biggest contributor to the move the bonus demographic is a generation Y or in this study called by generation millennial. But there is the phenomenon of generation millennial is that they will move the work in a short period. Therefore, the purpose of the research is analysing the influence of cultural organization, job satisfaction, and organization commitment to the turnover intentions with a study of permanent workers in greater Jakarta millennial generation. This study shares a questionnaire that is used as the primary data and uncultivated using analysis SEM Amos. Research shows that the directly cultural organizations have a positive influence significantly to job satisfaction, cultural organizations have a positive influence significantly to the organization commitment, cultural organization devoid turnover significantly affect the intentions, job satisfaction having negative influence significantly to turnover intentions, and commitment of the organization have negative influence significantly to turnover intentions. In addition, as for the result of research indirectly, that cultures the organization have significantly affect the turnover intentions through job satisfaction, and cultural organization devoid significantly affect the turnover intentions through the organization commitment.
COMPARISON OF BANK PERFORMANCE ON THE BANK OWNERSHIP OF KOREAN BANK Milach, Azki Zainal; Pracoyo, Antyo; Simatupang, Batara Maju; Putri, Vidiyanna Rizal
Journal of Economic, Bussines and Accounting (COSTING) Vol 7 No 5 (2024): Journal of Economic, Bussines and Accounting (COSTING)
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/costing.v7i6.12929

Abstract

This research aims to analyze the financial performance of banks based on Korean bank ownership from the second quarter of 2019 to the third quarter of 2023. This study employs a descriptive research type with a quantitative approach. Findings on the liquidity ratio show that the average Loan to Deposit Ratio (LDR) exceeds 92%, which is above the standard set by Bank Indonesia. For the profitability ratio, the average Return on Assets (ROA) ratio of most banks falls below 1.5%, below the benchmark established by Bank Indonesia. In the Capital Adequacy Ratio (CAR) analysis, the CAR exceeds 10%, which is above the standard set by the Financial Services Authority (OJK). In the solvency ratio analysis, the average Debt to Equity Ratio (DER) of most banks is below 4.22 times, which is under the benchmark published by the Indonesia Stock Exchange (IDX) as of June 2024.
Formulating a Business Process Outsourcing Strategy to Enhance Competitive Advantage: A Case Study of PT ABC in the Indonesian Outsourcing Industry Istantoro, Bayu; Adriansyah, Ahmad; Pracoyo, Antyo; Simatupang, Batara Maju
Journal Research of Social Science, Economics, and Management Vol. 5 No. 3 (2025): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v5i3.1124

Abstract

The Indonesian outsourcing industry is currently dominated by low-margin Manpower Outsourcing (MPO) services, with limited development in high value-added segments such as Business Process Outsourcing (BPO). Most domestic providers face stagnant profit margins below 3%, intense price competition, and heavy reliance on labor-intensive operations. Against this backdrop, digital transformation and BPO service automation have become critical differentiators in global markets, yet remain underutilized in Indonesia. This study aims to formulate a Business Process Outsourcing (BPO) development strategy at PT ABC to enhance its competitive advantage within Indonesia’s outsourcing industry. The research adopts a qualitative single-case study approach, leveraging internal documentation, strategic meeting transcripts, and informal interviews with management. Using the Playing to Win framework, supported by the VRIO and McKinsey 7S models, this study explores how PT ABC can shift from Manpower Outsourcing dominance to a more balanced portfolio emphasizing BPO services. Results indicate that although BPO currently contributes only 11.2% of gross profit, it holds a growing profit margin—rising from 27.9% (2022) to 32.4% (2023)—and potential for expansion in the BFSI sector. Strategic implications include client diversification beyond PT XYZ, technological innovation, and enhanced workforce capabilities. The study finds that implementing data-driven systems and thematic training programs is essential to support sustainable transformation. These insights offer a practical roadmap for PT ABC to increase profitability and reduce dependency on labor-intensive services.
International Collaboration Community Service Indonesia Banking School – Khon Kaen Business School: SIMPPRO (Sistem Manajemen Peningkatan Produktivitas) to Improve Productivity Level of SMEs in Indramayu, West Java, Indonesia Ferli, Ossi; Andriani, Meta; Hariyanti, Enny; Budhijana, Bambang; Paulina, Paulina; Pracoyo, Antyo; Wardani, Deni; Rimadias, Santi; Wijaya, Erric; Setiawati, Asri; Noviyanti, Indah Salsa; Phimnoi, Kanokwan
Asian Journal of Community Services Vol. 3 No. 3 (2024): March 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/ajcs.v3i3.8497

Abstract

Productivity is the most powerful driving force for a country's economic growth and business growth at the company level. Through international collaboration, community service activities were carried out by Indonesia Banking School, Jakarta, Indonesia, and Khon Kaen Business School, Khon Kaen, Thailand in educating in terms of assessing productivity improvement using SIMPPRO (Productivity Improvement Management System). The implementation was carried out within the Manpower Office of Indramayu Regency, West Java to realize a productivity improvement program. Participants were attended by 17 representatives from MSMEs, LPK, and other companies and 6 representatives from employees of the Indramayu Regency Manpower Office. The method of implementation is carried out in the form of training. The results of the evaluation of activities based on participants' answers through questionnaires, amounting to 93.68% on average gave Good and Very Good ratings.
ANALISIS TEKNOLOGI FINANSIAL SAAT PANDEMI COVID-19 TERHADAP KINERJA PERBANKAN DI INDONESIA Purnamaningrum, Tri Kunawangsih; Pracoyo, Antyo
Media Ekonomi Vol. 31 No. 1 (2023): April
Publisher : Lembaga Penerbit Fakultas Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25105/me.v31i1.18232

Abstract

The purpose of this study is to analyze the performance of banks listed on the Indonesia Stock Exchange utilizing various technology platforms during the pandemic COVID-19. The independent variables used in both research models consist of ITF, LDR, and NPL. This study uses two models, in the first model the dependent variable is ROA, while in the second model, BOPO is the dependent variable. In order to fulfill the objectives of this study, the sample used was 40 conventional banks which during the observation period were listed on the Indonesia Stock Exchange. In this study used quarterly data throughout 2020, consisting of quarters 1, 2, 3, and 4. Based on the initial data presented when processed, they were forced to discard some of the available data for both the first and second models. The mechanism for deleting processed data is because the data is included in the outlier category. For data categorized as outliers, a data reduction mechanism is carried out
The Effect of Organizational Culture, Work Motivation, Job Satisfaction, and Career Development on The Performance of Employees at Institution “X” Building A Dwi Kuntari, Arni; Pracoyo, Antyo; Haryanti, Enny; Joyosumarto, Subarjo
KALBISOCIO Jurnal Bisnis dan Komunikasi Vol. 12 No. 3 (2025): KALBISOCIO Jurnal Bisnis dan Komunikasi
Publisher : Research and Community Service UNIVERSITAS KALBIS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53008/exqdkx86

Abstract

This research aims to analyse the performance of employees at Institution "X" Office A by considering factors such as organizational culture, work motivation, job satisfaction and career development. These factors were chosen as independent variables due their potential impact on employee performance, which is a dependent variable. The researcher used the Statistical Structural Equation Modelling (SEM) method especially the Partial Least Square (PLS) approach supported by SmartPLS, to process data obtained from a questionnaire survey conducted online using Google Form. The results of this research show that Organizational Culture and Work Motivation have a positive and significant effect on Employee Performance, whereas Job Satisfaction and Career Development have no effect on Employee Performance.