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Journal : E-JRM

Peran Mediasi Brand Credibility Pada Pengaruh Celebrity Endorsement Terhadap Buying Intention (Studi Kasus Pada Produk Samsung Indonesia di Samsung Shop Melalui Platform Instagram) Hafizhah, Eltanadia Nasywa; Pardiman, Pardiman; Rachmadi, Kartika Rose
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 14 No. 02
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract This research aims to determine the mediating role of brand credibility on the influence of celebrity endorsement on buying intention. This research uses a quantitative approach. The sampling technique used Malhotra's formula with the results of calculating 80 samples. The data analysis technique used in this research is descriptive analysis and SEM with the Smart PLS software tool. The research results show that the mediating role of brand credibility has a significant effect on celebrity endorsement and buying intention. Keywords: Keywords: Brand Credibility, Celebrity Endorsement, Buying Intention
Pengaruh Marketing Strategy, Service Quality Dan Customer Experience Terhadap Purchase Decisions Pada Produk Fashion Ayu Citra Fashion Store Kabupaten Jombang Zubair, Ahmad; Mustapita, Arini Fitria; Rachmadi, Kartika Rose
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 14 No. 02
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract This research aims to investigate and clarify how three independent factors—marketing strategy, service quality, and customer experience—affect the dependent variable, specifically the fashion product purchase choices at Ayu Citra Fashion Store located in Jombang Regency. Employing a purposive sampling method and administering Likert-scale questionnaires, 80 respondent samples were collected for the research. IBM SPSS version 25 software was employed to apply different linear regression methods and hypothesis testing, including the F test (simultaneous test) and the T test (partial test), to analyze the collected data. The research results indicated that the three separate elements—marketing strategy, customer experience, and service quality—significantly influenced consumers' choices to purchase fashion products at Ayu Citra Fashion Store in Jombang Regency. The outcomes of partial/single tests show that customer experience greatly influences purchase decisions, service quality does not significantly affect them, and marketing strategy has a substantial effect. Keywords : Marketing Strategy, Service Quality, Customer Experience, Purchase Decisions
Pengaruh E-Promotion, Harga, Dan Kualitas Produk Terhadap Keputusan Pembelian Produk Lokal Somethinc Di Official Store (Studi Pada Mahasiswi Kampus Di Kota Malang) Oktorica, Lidya Dwi; Wahono, Budi; Rachmadi, Kartika Rose
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 14 No. 02
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract This study aims to analyze the effect of e-promotion, price, and product quality on purchasing decisions for the Somethinc local brand, both simultaneously and partially. The population in this study were female students studying at a university in Malang City. The sample of this study were 80 female students studying at a university in Malang City , who had purchased Somethinc products from the official marketplace store. Quantitative methods with a survey approach and distributing questionnaires were used. The results of multiple linear regression analysis show that e-promotion, price, and product quality simultaneously have a significant effect on purchasing decisions. Partially, each variable also has a significant effect on purchasing decisions. This study suggests that businesses focus on attractive e-promotion strategies, affordable prices, and maintaining product quality to increase consumer loyalty. Keywords: E-Promotion, Price, Product Quality, and Purchase Decision. 
Pengaruh E-Promotion, Voucher Diskon Dan E-Review Restoran Terhadap Keputusan Pembelian Di Platform Shopeefood (Studi Kasus Mahasiswa Universitas Islam Malang) Ferdiansyah, Septian; Basalamah, Muhammad Ridwan; Rachmadi, Kartika Rose
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 14 No. 02
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract This study aims to examine the influence of E-Promotion, Voucher Discounts, and E-Reviews on Purchase Decisions on the ShopeeFood platform. The research was conducted as a case study involving 111 students from the Islamic University of Malang as respondents, selected through purposive sampling technique. The data were analyzed assistance of SPSS version 26. The results indicate that E-Promotion, Voucher Discounts, and E-Reviews have a significant effect on Purchase Decisions, both simultaneously and partially. These findings demonstrate that digital promotions, discount offers, and online customer reviews play a significant role in influencing consumer purchasing behavior on online food delivery platforms such as ShopeeFood. Keywords: E-Promotion, Voucher Discounts, E-Reviews, Purchase Decision, ShopeeFood
Pengaruh Persepsi Harga, Kepuasan Pelanggan, Dan Kualitas Produk Terhadap Keputusan Pembelian Ulang Di Kopi Studio 24 (Studi Kasus Pada Generasi Z Di Kota Malang) Fazzira, Amanda Dilla; Priyono, Achmad Agus; Rachmadi, Kartika Rose
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 14 No. 02
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract This study aims to analyze the influence of price perception, customer satisfaction, and product quality on repurchase decisions at Kopi Studio 24 among Generation Z in Malang City. The background of the study is based on the tight competition of the coffee shop industry in Malang, changes in lifestyle, and the importance of customer loyalty. Data were collected through questionnaires to Kopi Studio 24 customers. The findings are expected to be useful for the development of marketing strategies and coffee shop business management. Keywords : Price perception, customer satisfaction, product quality, repurchase, Kopi Studio 24.
Pengaruh Influencer, Content Marketing, Dan Desain Produk Terhadap Keputusan Pembelian Pada Produk Beauty And Care (Studi Kasus Pada Konsumen Produk Beauty And Care Di Kota Malang) Anandiya, Khofifah Eka; Khalikussabir, Khalikussabir; Rachmadi, Kartika Rose
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 14 No. 02
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract The purpose of this study is to see how elements of marketing strategy influence purchasing decisions among consumers in Malang City when buying beauty and care products. The variables studied include influencers, content marketing, and product design. Influencers, content marketing, and product design can have an impact on purchasing decisions. This study uses a quantitative methodology to gather information from 100 respondents who use beauty and care products in Malang City. The findings indicate that the decision to purchase beauty and care products is simultaneously influenced by influencers, content marketing, and product design. Meanwhile, partially, influencers and content marketing have a significant negative impact on purchasing decisions, while product design has no effect on purchasing decisions. According to this research, businesses can enhance their marketing tactics to gain customer trust and emphasize the high-quality materials or ingredients used in the production of their products. Keywords: Influencer, Content Marketing, Product Design, Purchase Decisions, Beauty and Care
Pengaruh Flash Sale, Voucher Gratis Ongkir dan Star Seller Terhadap Keputusan Pembelian Konsumen di Platform Shopee (Studi Kasus Konsumen Shopee di Kota Malang). Efendi, Muhammad; Hidayati, Nur; Rachmadi, Kartika Rose
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 15 No. 01
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract The development of e-commerce in Indonesia has driven increasingly fierce competition among digital platforms to attract consumer attention and interest. Shopee, as one of the largest e-commerce platforms, implements various promotional strategies, such as flash sales, free shipping vouchers, and the Star Seller label, to influence consumer purchasing decisions. Based on these conditions, this study aims to analyze the influence of flash sales, free shipping vouchers, and the Star Seller label on consumer purchasing decisions on the Shopee platform.This study used a quantitative approach with descriptive methods. Data were obtained by distributing questionnaires to 95 Shopee user respondents in Malang City, selected using a purposive sampling technique. The collected data were analyzed using multiple linear regression. The results show that flash sales, free shipping vouchers, and the Star Seller label simultaneously have a positive and significant influence on consumer purchasing decisions. These findings suggest that appropriate promotional strategies and consumer trust in sellers play a crucial role in driving online purchasing decisions. Keywords: Flash Sales, Free Shipping Vouchers, Star Seller, Purchasing Decisions, Shopee 
Co-Authors A, Ardy Saputra Abdul Awwal Achmad Agus Priyono Adisti, Yohana Ahsani Taqwiem Ahsani Taqwiem Amin, Muh Sirojuddin Anandiya, Khofifah Eka Andarin, Fitri Arifian, Muhamad Rifki Arifullah, Muhammad Arini Fitria Mustapita Basalamah, Muhammad Ridwan Candra Kurniawati Ningsih Cheesa Imaniar Choirunnisa, Alya Dea Aida Salsabila Dewi, Anisa Hasna Dzulkifli, Muhammad Eka Farida Farida Karimatun Nisa’ Fazzira, Amanda Dilla Ferdiansyah, Septian Habibburohman, Habibburohman Hafizhah, Eltanadia Nasywa Hanif, Muhammad Rizky Nur Hanin, Jilan Irmansyah, Achmad Febryanto Jalil, Irfan Abdul Jeka Sri Vita Sari Kasuwi Saiban Khalikussabir, Khalikussabir KHOIRUN NISAK Kusmalasari, Eka Indah Kusumawardani, Parawansa Galuh Lailatul Badria Lutfiyah, Silvi Maskurin Nur Azizah Mediantin, Yesri Rahma MIFTAKHUL JANNAH Misbahul Munir Mohammad Rizal Muhammad Efendi, Muhammad MUHAMMAD RIZAL Muqtadin, Bilal Nabila, Soraya Nur Hidayati Nuryati Nuryati Oktaviani, Devi Oktorica, Lidya Dwi Pandora, Calista Mina Pardiman Pardiman Permatasari, Lucy Indah Prasetya, Diva Prasetya, Effendi Handi Prastuti, Mashita Putri Rachma, N. Rahma Wati Rendi Muhammad Ainul Yaqin Rohman, Kholilur Rois Arifin Rois Arifin Ronny Malavia Mardani Sabilillah, Satria Salsabila, Dea Aida Salsabilla, Celline Ayunda Saraswati, Ety Sari, Risca Kurnia Satria Putra Utama Siti Aisyah Siti Aisyah Siti Asiyah Siti Asiyah Suryawan, Zarkasih Su’ada, Naimatus Tyas, Maghfiroh Chandra Ning Widarko, Agus Winardianto Hadi Susilah Zubair, Ahmad