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All Journal Journal of Family Science Pendas : Jurnah Ilmiah Pendidikan Dasar Jurnal Pengabdian Magister Pendidikan IPA Jurnal Ekonomi dan Bisnis Indonesia JIEB : Jurnal Ilmiah Ekonomi Bisnis Munaddhomah: Jurnal Manajemen Pendidikan Islam TRIMAS: Jurnal Inovasi dan Pengabdian Kepada Masyarakat ISJOUST
Lidiawati
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Religion Agriculture, Biological Sciences & Forestry Humanities Astronomy Biochemistry, Genetics & Molecular Biology Civil Engineering, Building, Construction & Architecture Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Library & Information Science Mathematics Social Sciences Other

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Kualitas Pelayanan Pendidikan di TK Aisyiyah Kota Sukabumi: Strategi Pendekatan Metode Service Quality Lastriyani, Indri; Lidiawati; Sauri, R.Supyan; Wasliman, Iim
Munaddhomah: Jurnal Manajemen Pendidikan Islam Vol. 4 No. 4 (2023): Progressive Management of Islamic Education
Publisher : Prodi Manajemen Pendidikan Islam Pascasarjana Institut Pesantren KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/munaddhomah.v4i4.876

Abstract

This study delves into the satisfaction level of parents regarding the educational services provided by Aisyoyah Kindergarten in Sukabumi City. There are five dimensions of educational services: Tangibles (Physical Evidence), Reliability, Responsiveness, Assurance, and Empathy. The research addresses two main questions: (1) To what extent are parents satisfied with the educational services at Aisyoyah Kindergarten in Sukabumi City? (2) How does Aisyoyah Kindergarten in Sukabumi City enhance strategies to satisfy parents regarding educational services? This is a descriptive study employing a quantitative approach. The research subjects include parents of students from classes A and B at Aisyoyah Kindergarten in Sukabumi City, with a sample size of 36 from a total population of 61 students. Data collection techniques encompassed questionnaires, documentation, and interviews. Based on the research findings, it can be concluded that the satisfaction level of parents concerning educational services, covering the dimensions of Tangibles or Physical Evidence, Reliability, and Assurance, at Aisyoyah Kindergarten in Sukabumi City stands at 75%, falling under the category of "Satisfied." The data analysis technique used is service quality, which determines the value of the gap between perception and performance and ranks the gap value. Highest to lowest, and a Cartesius diagram. Aisyiyah Kindergarten in Sukabumi City aims to enhance the quality of educational services and elevate parental satisfaction by (a) improving the school's human resources, including educators and education personnel supporting the School Principal in advancing school quality, (b) providing adequate school facilities and infrastructure, especially in the realm of teaching and learning activities, (c) enhancing the professionalism of teachers within the school, (d) conducting specialized development activities for high-achieving students, (e) establishing standards for academic achievement to attain educational quality, and (f) managing school funds.
Coping Strategies, Stress Levels of Housewives, and Their Influence on Family Communication Lidiawati; Krisnatuti, Diah; Defina
Journal of Family Sciences Vol. 10 No. 2 (2025): Journal of Family Sciences
Publisher : Department of Family and Consumer Sciences, Faculty of Human Ecology, IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jfs.v10i2.57661

Abstract

Family communication is essential for family life. This study aimed to determine the influence of family characteristics, coping strategies, and homemaker stress levels on family communication. The respondents in this study were housewives with children of a minimum age of junior high school. A total of 100 respondents were obtained using volunteer sampling techniques, of which 50 people were domiciled in villages and 50 in cities in the Bogor area. The results indicate that the education of husbands and wives and family income in villages are lower than those in cities. However, the number of children living in cities was more significant than that living in villages. In addition, the number of mothers in villages categorized as high was more significant than in cities. Likewise, regarding stress levels, the average stress level of mothers in villages was lower than that of mothers in cities. The average communication of mothers in villages and cities was higher for conversation-oriented communication than conformity. The results of the regression test showed that stress levels and coping strategies had a significant positive effect on family communication during conversations. In addition, coping strategies significantly positively affected communication orientation conformity. This implies that stress and coping strategies influence family communication. Thus, family conformity orientation communication must continue to improve to reduce maternal stress levels.
Co-Authors Ahmad Raksun Ali Maksum Defina Dewa Nyoman Aditya Permana Diah Krisnatuti Figiana Dita Lestari I Dewa Nyoman Aditya Permana Iim Wasliman Indriyani Ismiati Jamiatul Aulia Lastriyani, Indri Mahatva Yoga Adi Pradana Maissy Parwati Marsina Muhammad Mufti Imam Suyanto Pipit Angelia Widiarti Rauhil Inayati Rizka Donny Agung Saputra Rizky Ambar Saputri Roni Irawan S Sumarlin Sahratullah Sauri, R.Supyan Seprianingsih, Dewi SITI FATIMAH Sulistiyo, Urip SUPRAPTO Ugi Nugraha Warta, Waska Yoga Julian Darmawansyah