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All Journal Jurnal Manajemen Bisnis JDM (Jurnal Dinamika Manajemen) Indonesian Journal of Business and Entrepreneurship (IJBE) Jurnal Sosioteknologi JURNAL DINAMIKA MANAJEMEN DAN BISNIS Indonesian Contemporary Nursing Journal (ICON Journal) JURNAL AKUNTANSI, MANAJEMEN DAN EKONOMI ESENSI: Jurnal Manajemen Bisnis Business Management Analysis Journal (BMAJ) IDEI: Jurnal Ekonomi & Bisnis Prima Abdika: Jurnal Pengabdian Masyarakat Journal of Islamic Economics, Management, and Business (JIEMB) Asian Journal of Management Analytics Paradoks : Jurnal Ilmu Ekonomi Journal of Economics, Bussiness and Management Issues Human Capital Development Panorama Nusantara Jurnal Manajemen Bisnis Jurnal Dinamika Manajemen Journal of Management and Economics Innovation
Tuti, Meylani
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Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Languange, Linguistic, Communication & Media Mathematics Nursing Social Sciences Other

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Using Technology to Increase Sales: Influencer Marketing and Viral Marketing Lestari, Anisa Citra; Tuti, Meylani
Jurnal Sosioteknologi Vol. 23 No. 1 (2024): MARCH 2024
Publisher : Fakultas Seni Rupa dan Desain ITB

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5614/sostek.itbj.2024.23.1.9

Abstract

Companies need to boost sales to draw in clients and influence their purchase decisions at a time when business rivalry is becoming fiercer. As technology develops, many businesses develop new ideas to boost sales through more effective digital marketing, such as viral and influencer marketing tactics. In addition, companies need to use technology strategically to modify their marketing campaigns based on the tastes and actions of their target audience. This study will ascertain how taste, influencers, and viral marketing affect consumer decisions. The people who shop at Roti Keset Condet are the population. An accidental sampling technique yielded a sample size of 250 individuals. With SmartPLS, data analysis employs a structural equation model. The study's findings demonstrate the importance of flavor and viral marketing in influencing consumers' buying decisions. Influencer marketing, however, has no bearing on consumer choices. Consumers who make purchases do so due to viral marketing that is executed, even though the influencer serving as the message's messenger is not the campaign's target. Aside from that, people continue to prioritize taste and image when they are making purchases.
Pengaruh Hedonis dan Inovasi Produk terhadap Kepuasan Pelanggan Melalui Kepercayaan Meerek di Mixue Cynthia, Rosabella; Tuti, Meylani
Jurnal Akuntansi, Manajemen dan Ekonomi Vol 25 No 2 (2023): April - June, 2023
Publisher : Faculty of Economics and Business, Jenderal Soedirman University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32424/1.jame.2023.25.2.8166

Abstract

Tujuan dari penelitian ini adalah untuk mengetahui bagaimana efek produk hedonis dan kreatif mempengaruhi kebahagiaan konsumen dan kepercayaan merek. Sebuah survei yang disampaikan kepada pelanggan Mixue menggunakan strategi sampel purposive adalah metode penelitian yang digunakan. Sampel yang diambil sebanyak 222 orang. Model Persamaan Struktural digunakan dalam teknik analisis data dengan menggunakan software smart pls 3. Temuan menunjukkan bahwa barang hedonistik dan inovatif memiliki dampak langsung dan tidak langsung yang besar pada kepercayaan merek dan kebahagiaan konsumen.
Pengaruh Desain dan Inovasi Produk Terhadap Brand Love, Purchase Decision, dan Brand Loyalty Jersey Manchester United Pengestu, Kantri Setiawan; Tuti, Meylani
Journal of Management and Economics Innovation Vol. 1 No. 2 (2025): Oktober 2025
Publisher : Catalist Indo Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64670/jmei.v1i2.32

Abstract

This study investigates the influence of product design and innovation on brand love, purchase decisions, and brand loyalty among consumers of Manchester United jerseys. Employing a quantitative approach, data were collected from 250 respondents through an online survey and analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM). The results reveal that both product design and innovation significantly affect brand love. Furthermore, brand love exerts a strong influence on purchase decisions and brand loyalty. Purchase decisions also have a significant and direct impact on brand loyalty. These findings suggest that emotional attachment, reflected in brand love, plays a pivotal role in shaping consumer behavior, particularly in repeated purchases of identity-related products such as football jerseys. From a practical standpoint, the study highlights the importance for brands to invest in creative design and continuous innovation to foster stronger emotional connections and long-term consumer loyalty.
The Customer Engagement Effect on Customer Satisfaction and Brand Trust and Its Impact on Brand Loyalty Tuti, Meylani; Sulistia, Viki
Jurnal Manajemen Bisnis Vol. 13 No. 1: March 2022
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/mb.v13i1.12518

Abstract

Research aims: The research purpose is to determine the influence of customer engagement on brand loyalty through customer satisfaction and brand trust.Design/Methodology/Approach: The population in this research was customers who made purchases from December 2019 until February 2020. The sampling technique employed purposive sampling to decide on 200 respondents. The data had been examined for reliability and validity. The data analysis method used quantitative and descriptive. Structural Equation Modeling (SEM) was utilized in the quantitative analysis.Research findings: The research results uncovered that customer engagement significantly influenced customer satisfaction. Customer engagement gave a significant influence on brand trust. Customer engagement gave a significant influence on brand loyalty. Customer satisfaction gave a significant influence on brand trust. The brand trust gave a significant influence on brand loyalty. Customer engagement gave an indirect influence on brand trust through customer satisfaction. Also, customer engagement indirectly influenced brand loyalty through brand trust and customer satisfaction.Theoretical contribution/Originality: The study gives contribution to the growth of brand literature.Practitioner/Policy implication: The study has implications for researchers and sellers on how to improve the brand.Research limitation/Implication: The limitation of this study is that it only used one clothing entrepreneurship business brand that utilized Instagram as a promotional medium for further research. Developing the research object further by using more similar brands is recommended.
PENGARUH PERSEPSI HARGA, CITRA MEREK, TERHADAP KEPUTUSAN DAN KEPUASAN PELANGGAN KOPI JAGO Fajeri, Vika Nurul; Tuti, Meylani
Panorama Nusantara Vol 20 No 2 (2025): Panorama Nusantara
Publisher : LPPM Universitas Asa Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70157/p.v20i2.2695

Abstract

This study aims to analyze the influence of price perception and brand image on purchasing decisions and their impact on customer satisfaction for Kopi Jago products. This study uses a quantitative approach, data were collected through distributing questionnaires to respondents who have purchased Kopi Jago. The sampling technique used was Accidental Sampling with a total of 255 respondents. The data analysis technique used SEM-PLS through the SmartPLS 3 application. The results of the study indicate that both price perception and brand image have a positive and significant effect on purchasing decisions and customer satisfaction. In addition, purchasing decisions have also been shown to have a significant effect on customer satisfaction. These findings confirm that positive perceptions of price and a strong brand image can increase purchasing decisions and customer satisfaction. Kopi Jago needs to continue to maintain quality, image, and competitive prices to maintain and increase customer satisfaction.
Co-Authors Abdul Rasid Abiyyu, Muhammad Fadhil Afrilianti, Lisa Ahmad, Sitti Musdalifah Aisyah, Ria Siti Aldiaz, Nail Aprilia Amanda, Indah Apriliani, Ernix Aryani, Dwi Retno Asfawi, Kristiyani Aslinda Mohd Shahril, Aslinda Mohd Asmoro, Indriani Putri bellen, yuni alfitri Caterine, Caterine Cynthia, Rosabella Dwini, Sekar Efendi Efendi Erwan, Dona Fahlia, Alya Fajeri, Vika Nurul Islam, Alif Muhammad Kurniawan Widiyasa, I Gede Bayu Lestari, Anisa Citra Mitasari, Eliam Lola Mukarommah, Amirah Salwa Mulfa, Dian Lestari nadeka, lora Arista Paludi, Salman Pengestu, Kantri Setiawan Rahmawati, Inggit Rakhmawati, Heni Ramjaya, Farhan Sukma Saputra Rivana Aurelia Agustina Rizkautami, Puspa Rizki, Fitto Safitri, Anisa Dwi Semi, Herlina Sofah, Aniya Sulistia, Viki Sunaryo Sunaryo Widiarto, Rafa Wina Yeni Kurniati Yuliana, Selvia Tri Yulianzha, Tiara Andra