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All Journal International Journal of Tourism and Hospitality in Asia Pasific Journal of International Conference Proceedings

P V, Ranjith

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Author-ID : 1975454

Humanities Decision Sciences, Operations Research & Management Electrical & Electronics Engineering Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media

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Articles

The Survival of Airasia During the Covid-19 Pandemic Reddy, L. Sudershan; P V, Ranjith; Lim, Yu Cing; Kee, Daisy Mui Hung; Loo, Wen Ting; Cheah, Keng Tyng; Mak, Shuet Yee
International Journal of Tourism and Hospitality in Asia Pasific Vol 4, No 2 (2021): June 2021
Publisher : AIBPM Publisher

This research is to investigate the survival of AirAsia during the pandemic Covid-19. The findings will show how AirAsia faced challenges during the pandemic and ways to overcome them. This research underlined the challenges faced by AirAsia such as flight cancellation, decrease in demand, loss of new customers, and paying huge amounts of refunds. AirAsia used several ways such as controlling the operational cost, exploring new business, carrying out promotions, and applying for bank loans and weighing proposals. As a result, AirAsia’s financial problems would be solved by reducing operational costs and increasing the profit from other businesses.

McDonald’s Customer’s Satisfaction Strategies during COVID-19 Pandemic in Malaysia Edeh, Friday Ogbu; P V, Ranjith; Syafawani, Nurul; Kee, Daisy Mui Hung; Aina, Nurul; Syafikah, Nurul; Nurunnisa, Nurunnisa
International Journal of Tourism and Hospitality in Asia Pasific Vol 4, No 3 (2021): October 2021
Publisher : AIBPM Publisher

Generally, McDonald’s is recognized as one of the most successful brands worldwide. They are well-known throughout the world for their popular fast food, especially burgers. However, COVID-19 pandemic has impacted various economic sectors, including Food & Beverage. McDonald’s sales have also been impacted when COVID-19’s lockdown restricts the dine-in operation and limits the customer’s satisfaction due to the SOP. Thus, this research aims to identify and analyze the strategies implemented by McDonald’s to increase the customer’s satisfaction during Covid-19 pandemic. To find out the result of the research, a survey has been conducted and the data was collected from individuals with different age and income ranges in Malaysia. A total of 100 individuals have participated in this survey. Besides, in order to gain a better understanding of our study, secondary data for this study was gathered from a variety of websites, journals, and articles. The findings of this research indicate that McDonald's decision to increase the Food & Safety measure is by implementing various safety requirements. This is the most successful approach to improve customer’s satisfaction during COVID-19. They chose this strategy to demonstrate their commitment to preserve a healthy life.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/ijthap.v4i2.1058

This research is to investigate the survival of AirAsia during the pandemic Covid-19. The findings will show how AirAsia faced challenges during the pandemic and ways to overcome them. This research underlined the challenges faced by AirAsia such as flight cancellation, decrease in demand, loss of new customers, and paying huge amounts of refunds. AirAsia used several ways such as controlling the operational cost, exploring new business, carrying out promotions, and applying for bank loans and weighing proposals. As a result, AirAsiaâ€™s financial problems would be solved by reducing operational costs and increasing the profit from other businesses.

The Systematic Review of Lean Practices in India Shankar, Udaya; Koushik, Rallabandi; Jacob, Jinu Sam; C, Athul; P V, Ranjith
Journal of International Conference Proceedings Vol 7, No 5 (2024): 2024 ICPM Bali Proceeding
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/jicp.v7i5.3885

The systematic review of the literature examines studies on lean practices in India across a number of industries, providing insights into significant results, problems, and possibilities associated with the application of lean. Using a selection of relevant papers published in peer- reviewed journals, the study delivers results on lean performance evaluation, implementation challenges, enablers for lean practices, lean technology application, and sector-specific insights. The research identifies resistance to change and a lack of senior management support as hurdles, but it also underlines the importance of organizational culture, financial resources, and human resource management in supporting lean adoption. This study combines empirical information from a number of researches to give insights into tactics, techniques and best practices for implementing lean methodologies across diverse industry sectors in India. While these reviewed studies offer valuable knowledge, there are limitations to acknowledge which include sample size constraints; geographical focus as well as industry specific concerns. Future studies should focus on the dynamics of lean implementation in India taking account changing business environment within the country while considering emerging organizational management trends applies

Co-Authors Aina, Nurul C, Athul Cheah, Keng Tyng Edeh, Friday Ogbu Jacob, Jinu Sam Kee, Daisy Mui Hung Koushik, Rallabandi Lim, Yu Cing Loo, Wen Ting Mak, Shuet Yee Nurunnisa, Nurunnisa Reddy, L. Sudershan Shankar, Udaya Syafawani, Nurul Syafikah, Nurul

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