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Pengaruh Kepemimpinan Transformasional dan Disiplin Kerja Dalam Meningkatkan Kinerja Pegawai Di Lingkungan Dinas Komunikasi Dan Informatika Kabupaten Sidoarjo Windy, Windy; Sundjoto, Sundjoto; Rahayu, Sri; Fitrianty, Rifda
RIGGS: Journal of Artificial Intelligence and Digital Business Vol. 4 No. 4 (2026): November - January
Publisher : Prodi Bisnis Digital Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/riggs.v4i4.5236

Abstract

Transformasi digital dan meningkatnya tuntutan pelayanan publik menuntut organisasi pemerintah daerah untuk memiliki kinerja pegawai yang optimal. Namun, dalam praktiknya masih dijumpai permasalahan kinerja yang dipengaruhi oleh gaya kepemimpinan yang kurang adaptif dan tingkat disiplin kerja yang belum konsisten, khususnya pada instansi yang berperan strategis dalam pengelolaan teknologi informasi. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei terhadap 51 pegawai Dinas Komunikasi dan Informatika Kabupaten Sidoarjo yang dipilih melalui teknik purposive sampling. Data dikumpulkan menggunakan kuesioner berskala Likert empat poin dan dianalisis menggunakan regresi linear berganda, didahului dengan uji validitas, reliabilitas, serta uji asumsi klasik. Hasil penelitian menunjukkan bahwa kepemimpinan transformasional dan disiplin kerja masing-masing berpengaruh positif dan signifikan terhadap kinerja pegawai. Selain itu, kedua variabel tersebut secara simultan juga berpengaruh signifikan terhadap kinerja pegawai, dengan kemampuan model dalam menjelaskan variasi kinerja sebesar 24,3 persen. Temuan ini menegaskan bahwa kinerja pegawai pada organisasi publik tidak hanya ditentukan oleh aspek teknis, tetapi juga oleh kepemimpinan yang inspiratif dan penerapan disiplin kerja yang konsisten. Sinergi antara kepemimpinan transformasional dan disiplin kerja terbukti mampu menciptakan lingkungan kerja yang produktif dan berorientasi pada pencapaian kinerja. Penelitian ini memberikan implikasi praktis bagi pimpinan instansi pemerintah daerah untuk memperkuat penerapan kepemimpinan transformasional, membangun budaya disiplin kerja yang berkelanjutan, serta menyempurnakan sistem pengelolaan sumber daya manusia guna meningkatkan kinerja pegawai dan kualitas pelayanan publik.
The Impact of Organizational Digital Transformation and HR Technology Adoption on Employee Performance at PT PAL Indonesia Anggraini, Mike Dian; Rahayu, Sri; Sundjoto, Sundjoto; Fitrianty, Rifda
RIGGS: Journal of Artificial Intelligence and Digital Business Vol. 4 No. 4 (2026): November - January
Publisher : Prodi Bisnis Digital Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/riggs.v4i4.5609

Abstract

This study examines the impact of organizational digital transformation and HR technology adoption on employee performance at PT PAL Indonesia, a state-owned enterprise operating in the maritime defense manufacturing sector. Using a quantitative explanatory approach, this research adopts a census design involving all 1,444 permanent employees as respondents. Data were collected through a structured questionnaire using a five-point Likert scale and analyzed using multiple linear regression with SPSS. The results demonstrate that organizational digital transformation has a positive and significant effect on employee performance, indicating that digitalized infrastructure, integrated systems, leadership support, and a supportive digital culture enhance employees’ productivity, work quality, and adaptability. In addition, HR technology adoption reflected in the use of human capital management systems, e-learning platforms, and digital performance management tools also shows a positive and significant influence on employee performance. Simultaneous testing confirms that both variables jointly form a coherent system that significantly explains variations in employee performance. The regression model exhibits strong explanatory power, with an R² value of 0.657, indicating that 65.7% of employee performance variance is explained by the model. These findings highlight that digital transformation yields optimal performance outcomes when supported by active employee adoption of HR technologies. The study contributes to the digital human resource management literature by providing empirical evidence from a large, labor-intensive manufacturing SOE context and offers practical insights for organizations seeking to implement human-centered digital transformation strategies to enhance sustainable employee performance.
The Influence of Human Resource Development, Competence, and Teamwork on the Performance of Account Representative (AR) Employees at KPP Madya Surabaya Khatami, Addienul; Rahayu, Sri; Sundjoto, Sundjoto; Fitrianty, Rifda
JOURNAL OF HUMANITIES, SOCIAL SCIENCES AND BUSINESS Vol. 5 No. 2 (2026): FEBRUARY
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/jhssb.v5i2.2100

Abstract

Improving employee performance is critical for the Directorate General of Taxes (DGT), especially as it undergoes bureaucratic reform and service digitization. The Account Representative (AR) at the Surabaya Medium Tax Office (KPP Madya Surabaya) plays a vital frontline role in serving taxpayers and influencing national revenue. This research seeks to examine the extent to which Human Resource Development, Competence, and Teamwork shape the performance of Account Representative personnel at KPP Madya Surabaya. Employing a quantitative correlational approach, data were collected through a questionnaire that had undergone validity and reliability testing. The study involved 40 employees selected via a saturated sampling technique. Data analysis was conducted using multiple linear regression. The findings reveal that Human Resource Development and Competence do not exert a statistically significant influence on employee performance when assessed individually, whereas Teamwork demonstrates a significant partial effect. When evaluated collectively, all three independent variables significantly influence performance outcomes. The coefficient of determination (R²) of 0.588 indicates that Human Resource Development, Competence, and Teamwork collectively account for 58.8 percent of the variance in employee performance, with the remaining proportion attributable to factors beyond the scope of this research model. This study offers evidence-based recommendations for the DGT and Surabaya Medium Tax Office to design better-integrated HR policies, strengthen teamwork, and address competency gaps among Account Representatives, ultimately supporting reform, service quality, and revenue goals.