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The Impact of Organizational Digital Transformation and HR Technology Adoption on Employee Performance at PT PAL Indonesia Anggraini, Mike Dian; Rahayu, Sri; Sundjoto, Sundjoto; Fitrianty, Rifda
RIGGS: Journal of Artificial Intelligence and Digital Business Vol. 4 No. 4 (2026): November - January
Publisher : Prodi Bisnis Digital Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/riggs.v4i4.5609

Abstract

This study examines the impact of organizational digital transformation and HR technology adoption on employee performance at PT PAL Indonesia, a state-owned enterprise operating in the maritime defense manufacturing sector. Using a quantitative explanatory approach, this research adopts a census design involving all 1,444 permanent employees as respondents. Data were collected through a structured questionnaire using a five-point Likert scale and analyzed using multiple linear regression with SPSS. The results demonstrate that organizational digital transformation has a positive and significant effect on employee performance, indicating that digitalized infrastructure, integrated systems, leadership support, and a supportive digital culture enhance employees’ productivity, work quality, and adaptability. In addition, HR technology adoption reflected in the use of human capital management systems, e-learning platforms, and digital performance management tools also shows a positive and significant influence on employee performance. Simultaneous testing confirms that both variables jointly form a coherent system that significantly explains variations in employee performance. The regression model exhibits strong explanatory power, with an R² value of 0.657, indicating that 65.7% of employee performance variance is explained by the model. These findings highlight that digital transformation yields optimal performance outcomes when supported by active employee adoption of HR technologies. The study contributes to the digital human resource management literature by providing empirical evidence from a large, labor-intensive manufacturing SOE context and offers practical insights for organizations seeking to implement human-centered digital transformation strategies to enhance sustainable employee performance.
The Influence of Human Resource Development, Competence, and Teamwork on the Performance of Account Representative (AR) Employees at KPP Madya Surabaya Khatami, Addienul; Rahayu, Sri; Sundjoto, Sundjoto; Fitrianty, Rifda
JOURNAL OF HUMANITIES, SOCIAL SCIENCES AND BUSINESS Vol. 5 No. 2 (2026): FEBRUARY
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/jhssb.v5i2.2100

Abstract

Improving employee performance is critical for the Directorate General of Taxes (DGT), especially as it undergoes bureaucratic reform and service digitization. The Account Representative (AR) at the Surabaya Medium Tax Office (KPP Madya Surabaya) plays a vital frontline role in serving taxpayers and influencing national revenue. This research seeks to examine the extent to which Human Resource Development, Competence, and Teamwork shape the performance of Account Representative personnel at KPP Madya Surabaya. Employing a quantitative correlational approach, data were collected through a questionnaire that had undergone validity and reliability testing. The study involved 40 employees selected via a saturated sampling technique. Data analysis was conducted using multiple linear regression. The findings reveal that Human Resource Development and Competence do not exert a statistically significant influence on employee performance when assessed individually, whereas Teamwork demonstrates a significant partial effect. When evaluated collectively, all three independent variables significantly influence performance outcomes. The coefficient of determination (R²) of 0.588 indicates that Human Resource Development, Competence, and Teamwork collectively account for 58.8 percent of the variance in employee performance, with the remaining proportion attributable to factors beyond the scope of this research model. This study offers evidence-based recommendations for the DGT and Surabaya Medium Tax Office to design better-integrated HR policies, strengthen teamwork, and address competency gaps among Account Representatives, ultimately supporting reform, service quality, and revenue goals.
Pengaruh Lingkungan Kerja, Kompensasi Langsung, dan Fasilitas Kerja Terhadap Produktivitas Kerja pada Karyawan Swasta Generasi Milenial di Kota Surabaya Pradana Pinasthika, Nathan; Sundjoto, Sundjoto; Rahayu, Sri
Jurnal Pendidikan Indonesia Vol. 6 No. 2 (2025): Jurnal Pendidikan Indonesia
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/japendi.v6i2.7436

Abstract

Generasi milenial mulai mendominasi angkatan kerja pada dunia kerja saat ini. Generasi Y atau dapat disebut juga sebagai generasi milenial merupakan generasi yang lahir antara tahun 1980 dan 1995. Penelitian ini menggunakan pendekatan kuantitatif, karena penelitian ini disajikan dengan angka-angka. Hal ini sesuai dengan pendapat yang mengemukakan penelitian kuantitatif adalah pendekatan penelitian yang banyak dituntut menguakan angka, mulai dari pengumpulan data, penafsiran terhadap data tersebut, serta penampilan hasilnya. Berdasarkan uraian di atas maka permasalahan dalam penelitian ini dirumuskan sebagai berikut: 1. Menguji dan menganalisis pengaruh lingkungan kerja terhadap produktivitas kerja karyawan generasi milenial di Surabaya. 2. Menguji dan menganalisis pengaruh kompensasi langsung terhadap produktivitas kerja karyawan generasi milenial di Surabaya. 3. Menguji dan menganalisis pengaruh fasilitas kerja terhadap produktivitas kerja karyawan generasi milenial di Surabaya. 4. Menguji dan menganalisis pengaruh simultan lingkungan kerja, kompensasi langsung, dan fasilitas kerja terhadap produktivitas kerja karyawan generasi milenial di Surabaya. Kesimpulan yang diperoleh berdasarkan hasil penelitian Lingkungan kerja berpengaruh positif dan signifikan terhadap produktivitas kerja karyawan swasta generasi milenial di Surabaya. Ruang kerja yang nyaman dan memadai, seperti pencahayaan yang baik dan perabotan ergonomis, dapat meningkatkan konsentrasi dan fokus karyawan.
Pengaruh Penilaian Kinerja dan Kepuasan Kerja Terhadap Kinerja Pegawai Kantor Otoritas Bandar Udara Wilayah III Surabaya dengan Motivasi Kerja Sebagai Variabel Mediasi Hariadi, Hariadi; Sundjoto, Sundjoto; Rahayu, Sri
Jurnal Ekonomi Manajemen Sistem Informasi Vol. 6 No. 3 (2025): Jurnal Ekonomi Manajemen Sistem Informasi (Januari - Februari 2025)
Publisher : Dinasti Review

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jemsi.v6i3.3859

Abstract

Penelitian ini mengkaji pengaruh penilaian kinerja dan kepuasan kerja terhadap kinerja pegawai dengan motivasi kerja sebagai variabel mediasi. Sampel dalam penelitian ini adalah 154 orang pegawai Kantor Otban Wilayah III Surabaya. Teknik analisis data yang   digunakan yaitu persamaan struktural (SEM). Hasil pengujian menunjukkan bahwa secara parsial variable penilaian kinerja, kepuasan kerja, motivasi kerja berpengaruh positif dan signifikan terhadap kinerja pegawai. Penilaian kinerja dan kepuasan kerja berpengaruh positif dan signifikan terhadap motivasi kerja, motivasi kerja dapat memediasi pengaruh penilaian kinerja dan kepuasan kerja terhadap kinerja pegawai.