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Journal : Ideas: Jurnal Pendidikan, Sosial dan Budaya

Pengaruh Implementasi Kebijakan KTP dan Kualitas Pelayanan terhadap Kepuasan Masyarakat Gaib, Nurvia; Rachman, Ellys; Nggilu, Rukiah
Ideas: Jurnal Pendidikan, Sosial dan Budaya Vol 10 No 3 (2024): Ideas: Pendidikan, Sosial, dan Budaya (Agustus)
Publisher : Ideas Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32884/ideas.v10i3.1665

Abstract

Government representatives become the target of criticism for the quality of public services. Based on the summary, it shows that there is a significant impact that caused by the influence of policy implementation and the influence of service quality on electronic KTP applicant satisfaction at the South Bolaang Mongondow Civil Registry office. This research uses a survey research type with a quantitative approach, with SPSS version 27.0 application analysis. Summary that we can conclude based on the result is that there is a significant influence of Policy Implementation (X1) on Community Satisfaction (Y) with a determinant value of 10.9%. The variable service quality (X2) on community satisfaction (Y) is 18.5%. (3) and the variable Electronic KTP Policy Implementation (X1) and Service Quality (X2) on community satisfaction (Y) has a determinant value of 24.8%.
Peran Badan Permusyawaratan Desa (BPD) dalam Penyelenggaraan Program Pemerintahan di Desa Bualemo Kecamatan Kwandang Kabupaten Gorontalo Utara Pano, Sahrin S.; Gobel, Lisda Van; Nggilu, Rukiah
Ideas: Jurnal Pendidikan, Sosial dan Budaya Vol 11 No 3 (2025): Ideas: Pendidikan, Sosial, dan Budaya (Agustus)
Publisher : Ideas Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32884/ideas.v11i3.2314

Abstract

The background of the research examines the importance of the role of the Village Consultative Body (BPD) based on the duties and functions of the Village Consultative Body (BPD) in the Village Government Program. The purpose of this research is to understand the role of the Village Consultative Body (BPD) in the implementation of government programs in Bualemo Village, Kwandang District, North Gorontalo Regency. The research method used is qualitative with a descriptive type of research. The research results show that the coordination of the Village Consultative Body (BPD) is not yet optimal, as evidenced by the lack of information transparency and coordination that is not fully proactive. The cooperation between the Village Consultative Body (BPD) and the Village Government has not been fully effective, as evidenced by the lack of attendance of BPD members at the office, which delays decision-making by the Village Government and results in minimal meetings with the Village Government. The evaluation of the Village Consultative Body (BPD) is still lacking in the implementation of government programs. Although the Village Consultative Body (BPD) participates in discussions and provides opinions, the implementation of evaluations is still limited and often not well-documented.