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Analisis Pelaksanaan Disiplin ASN Pada Badan Kepegawaian dan Pengembangan Sumber Daya Manusia (BKPSDM) Kota Batu Widyatmoko, Vicky Rahadyanto; Muchsin, Slamet; Ahmadi, Rulam; Afifuddin, Afifuddin
BRILIANT: Jurnal Riset dan Konseptual Vol 10 No 1 (2025): Volume 10 Nomor 1, Februari 2025
Publisher : Universitas Nahdlatul Ulama Blitar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28926/briliant.v10i1.2227

Abstract

This study aims to determine the implementation of ASN employee attendance discipline at the Human Resource Development and Civil Service Agency (BKPSDM) Batu City and the factors that influence it. This research is a qualitative study that uses interviews, documentation, and observation for data collection. The results showed the following. First, the leadership has implemented sanctions against violations of the attendance discipline. Second, the factors that support the implementation of ASN discipline in BKPSDM Batu City include: 1) the role of leadership role models and 2) the use of digital attendance. Leaders set a good example by being present on time and disciplined working hours, so that employees feel motivated. The use of digital absences also has a positive impact on discipline because the data cannot be manipulated. Third, the factors that become obstacles to improving discipline both time discipline and work discipline for ASN employees at BKPSDM Batu City include: 1) employees have not been able to manage the schedule of picking up and dropping off school children properly so that it interferes with working hours; 2) employees who violate consider the sanctions to be too light; 3) lack of effect from the sanctions received, for example a reduction in allowances or salaries; and 4) the level of tolerance for violations of attendance discipline is quite high. The leadership has set a good example in terms of attendance and accuracy of working hours.
Implementasi Mekanisme Kebijakan Penataan dan Pemerataan Tenaga Pendidik Jenjang SMP pada Disdik Kota Batu Berdasarkan Perwali Kota Batu No. 57/2025 Aprillia, Nanda; Muchsin, Slamet; Ahmadi, Rulam
BRILIANT: Jurnal Riset dan Konseptual Vol 10 No 1 (2025): Volume 10 Nomor 1, Februari 2025
Publisher : Universitas Nahdlatul Ulama Blitar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28926/briliant.v10i1.2228

Abstract

The aim of the research is to determine the process, supporting factors and inhibiting factors in the implementation of policy mechanisms for structuring and equalizing teaching staff at Junior High School (SMP) level at the Batu City Education Office based on Batu Mayor Regulation Number 57 of 2015. This research uses descriptive qualitative research methods. This research was conducted at the Batu City Education Office, Junior High School (SMP) Development Division in May 2022-July 2023. Data collection techniques were carried out using interview, observation and documentation techniques. The data analysis technique used is a qualitative technique consisting of data collection, data reduction, data presentation and drawing conclusions. The results of the research show that 1) the process implementation results for the mechanism for structuring and equalizing teaching staff at the Junior High School (SMP) level at the Batu City Education Office is in accordance with Batu Mayor Regulation Number 57 of 2015. 2) The implementation of the policy on the mechanism for structuring and equalizing teaching staff at the Junior High School (SMP) level at the Batu City Education Office is going well and in accordance with Batu Mayor Regulation Number 57 of the Year thanks to the existence of supporting factors both internal and external. c) In its implementation there are also obstacles caused by inhibiting factors both internal and external.
Analysis of the Effectiveness of Customer Fraud Reporting Services Through Web-Based Fund Transfers at BRI Ponorogo Branch Putra, Achmad Nowenta; Cikusin, Yaqub; Ahmadi, Rulam; Muchsin, Slamet; Anadi, Yandri Radhi
Pena Justisia: Media Komunikasi dan Kajian Hukum Vol. 23 No. 002 (2024): Pena Justisia (Special Issue)
Publisher : Faculty of Law, Universitas Pekalongan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31941/pj.v23i3.4946

Abstract

This study analyzes the effectiveness of customer fraud reporting services through a web-based fund transfer system at BRI Ponorogo Branch. Using qualitative methods, this study collects data through in-depth interviews, participatory observations, and document analysis to evaluate ease of use, speed of response, and customer satisfaction as well as challenges faced by bank officers. The findings show that the web-based system is effective in speeding up the handling of reports and increasing customer satisfaction, with responses generally received in less than 24 hours. Customers find this system easy to use and useful, despite technical obstacles and limited access to data faced by officers. Professional interaction between bank officers and customers also contributes to high satisfaction. Analysis of the documentation shows an increase in the number of fraud reports handled since the implementation of this system. Recommendations to improve effectiveness include increased training for bank officers, improvements to technological infrastructure, and the development of additional features on the system. This research provides important insights for the development of fraud reporting systems in the banking sector, with the hope of improving customer protection in the future.