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Mendorong Loyalitas Konsumen dalam E-Commerce melalui Kesadaran Merek, Kepuasan Pelanggan, dan Keterlibatan Pelanggan Devina Wistiasari; Roni Adi; M Irvanni Bahri; Heri Siswanto; Tey Ah Ling
JIBEMA: Jurnal Ilmu Bisnis, Ekonomi, Manajemen, dan Akuntansi Vol. 3 No. 4 (2026): April
Publisher : CV. Muris Global Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62421/jibema.v3i4.209

Abstract

Penelitian ini menggunakan desain kuantitatif dengan pendekatan kausal. Lokasi penelitian dilakukan di Kota Batam dengan fokus pada pengguna platform e-commerce Shopee. Data dikumpulkan melalui kuesioner online terstruktur yang disebarkan kepada 200 responden yang dipilih menggunakan teknik purposive sampling. Data yang diperoleh dianalisis menggunakan metode Partial Least Squares–Structural Equation Modeling (PLS-SEM) dengan bantuan perangkat lunak SmartPLS untuk mengevaluasi model pengukuran dan hubungan struktural antar variabel. Hasil penelitian menunjukkan bahwa kesadaran merek dan kepuasan pelanggan berpengaruh positif dan signifikan terhadap keterlibatan pelanggan dan loyalitas konsumen. Keterlibatan pelanggan juga terbukti memiliki pengaruh positif yang signifikan terhadap loyalitas konsumen serta berperan kuat dalam memperkuat hubungan antara konsumen dan platform e-commerce. Kesimpulan penelitian ini adalah bahwa semakin tinggi kesadaran merek dan kepuasan pelanggan, maka akan semakin mendorong keterlibatan pelanggan yang pada akhirnya meningkatkan loyalitas konsumen dalam lingkungan e-commerce. Penelitian ini memiliki keterbatasan karena hanya berfokus pada pengguna Shopee di Kota Batam, menggunakan desain cross-sectional, serta jumlah sampel yang terbatas.
INTERCONNECTION OF INFLATION, BI RATE, AND EXCHANGE RATE ON MUDHARABAH AND MURABAHAH FINANCING Early Ridho Kismawadi; Annisa Shafira Tania; Iskandar; M. Irvanni Bahri
Jurnal Ekonomi dan Bisnis Islam (Journal of Islamic Economics and Business) Vol. 9 No. 1 (2023): JANUARY-JUNE 2023
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jebis.v9i1.39202

Abstract

The purpose of this study is to analyze the relationship between inflation, BI interest rates, and exchange rates on Mudharabah and Murabahah financing at Sharia Commercial Banks. This research is a quantitative study that applies the Johansen Integration Test and Vector Error Correction Model to see the long-term impact and shock response on certain variables. Research findings show that the exchange rate has a significant negative impact in the short term on Mudharabah financing income, while inflation factors and BI interest rates have a smaller negative impact in the short term. The receipt of Murabahah financing is negatively affected by all factors, especially inflation, BI interest rates, and currency exchange rates. Inflation and exchange rates have a significant negative impact in the long run on Mudharabah and Murabahah financing income, while BI interest rates have a small positive impact in the long run. Recommendations based on the results of this study are the importance of maintaining exchange rate stability and controlling inflation, as well as the need for effective risk management in the face of exchange rate fluctuations and inflation. In addition, Islamic banks need to improve operational efficiency, educate customers about economic risks, and encourage collaboration between relevant institutions for further research and better policy development.
An Integrated Community-Based Human Resource Management Framework for Sustainable Economic Development: Insights from Indonesia M. Irvanni Bahri; Roni Adi; Fatmaida Naila Ansori; Siti Nur Maulidina
International Journal of Management Science and Information Technology Vol. 6 No. 2 (2026): July - December 2026
Publisher : Lembaga Komunitas Informasi Teknologi Aceh (KITA), Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v6i2.7676

Abstract

Human Resource Management (HRM) has become a strategic determinant of sustainable economic development amid globalization, digital transformation, and the transition toward a knowledge-based economy. Although previous studies have extensively examined the relationships between Human Resource Management, Human Capital, Community-Based Development (CBD), and Sustainable Economic Development (SED), these concepts have largely been investigated independently, resulting in limited understanding of their integrated role in promoting inclusive and sustainable development. This study aims to develop an integrated conceptual framework that explains how Human Resource Management contributes to Sustainable Economic Development through Human Capital Development and is strengthened by Community-Based Development within the Indonesian context. A conceptual research design was employed using a structured literature review approach. Relevant studies indexed in the Scopus database were systematically identified, screened, synthesized, and critically analyzed to establish conceptual relationships among the four constructs. The findings propose the Integrated Community-Based Human Resource Management Framework, which positions Human Resource Management as a strategic driver for developing Human Capital through competency development, lifelong learning, talent management, and capacity building. Community-Based Development functions as an enabling mechanism that transforms individual capabilities into collective capacity through participation, empowerment, collaboration, and institutional strengthening, ultimately contributing to productivity growth, innovation, competitiveness, social inclusion, and long-term sustainable economic development. The framework further highlights the dynamic interaction between Human Capital Development and Community-Based Development through a feedback mechanism influenced by contextual drivers, including digital transformation, institutional governance, public policy, and the Sustainable Development Goals (SDGs). This study contributes to the literature by integrating Human Resource Management, Human Capital, Community-Based Development, and Sustainable Economic Development into a unified conceptual framework that extends the role of Human Resource Management beyond organizational performance toward a development-oriented perspective. The proposed framework also provides strategic insights for policymakers, organizations, educational institutions, and community stakeholders in designing more inclusive and sustainable human resource development policies.
Exploring Organizational Commitment and Turnover Intention in Non-Profit Zakat Institutions: A Study on Amil Zakat Tri Siwi Agustina; M. Irvanni Bahri; Nuri Herachwati
Jurnal Organisasi dan Manajemen Vol. 21 No. 2 (2025)
Publisher : LPPM Universitas Terbuka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33830/jom.v21i2.11243.2025

Abstract

This study analyses the turnover intention of amil zakat workers at LAZISMU, East Java, Indonesia. The reason for this study was to decide the effect of islamic job satisfaction, organisational commitment, and islamic work ethic on the turnover intention of zakat amil workers at LAZISMU East Java, Indonesia. This study uses a quantitative approach with the Smart PLS 3.2.9 analysis. The number of samples in this study was 76 LAZISMU zakat amil workers in East Java. The results of this study indicate that Islamic job satisfaction is not proven to affect turnover intention. Secondly, the result shows that there was a significant positive effect between the variables of Islamic job satisfaction on organisational commitment to the zakat amil workers of LAZISMU East Java. Thirdly, there was a significant negative effect between organisational commitment variables on turnover intention. Fourthly, there was a significant negative effect on the Islamic job satisfaction variable on turnover intention through organisational commitment mediation. Fifthly, if organisational commitment is interacted with an Islamic work ethic, it is known that there is a significant effect that strengthens the negative relationship between the variable turnover intention and LAZISMU amil zakat workers in East Java.