Article Per Year (5 Year)
p-Index From 2020 - 2025
1.827
P-Index
This Author published in this journals
All Journal International Journal of Artificial Intelligence Research Jurnal EMT KITA Jurnal Ilmiah Edunomika (JIE) ABDIMASY: Jurnal Pengabdian dan Pemberdayaan Masyarakat International Journal of Engineering, Science and Information Technology Jurnal Pengabdian Masyarakat (ABDIRA) JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) Jurnal Ilmiah Manajemen dan Bisnis (JIMBis) Jurnal Multidisiplin West Science Jurnal Ekonomi dan Kewirausahaan West Science
Utomo, Sulistyo Budi
Unknown Affiliation
Religion Aerospace Engineering Humanities Astronomy Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Library & Information Science Materials Science & Nanotechnology Mathematics Mechanical Engineering Nursing Physics Social Sciences Transportation Other

Published : 12 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 12 Documents
Search

 1   2 
Analisis Pengaruh Country of Origin dan Pengetahuan Produk Terhadap Niat Pembelian melalui Evaluasi Produk (Studi Kasus: Distributor Elektronik Maspion) Utomo, Sulistyo Budi; Nurhayaty, Ety; Harsono, Pramudi; Susilo, Edi
Jurnal EMT KITA Vol 7 No 4 (2023): OCTOBER 2023
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET) - Lembaga KITA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/emt.v7i4.1706

Abstract

This research analyzes the impact of Country of Origin (COO) and product knowledge on purchase intentions, with product evaluation as a mediator. A case study was conducted on Maspion brand electronic products with a sample of people selected through purposive sampling. Path analysis is used to test the hypothesis. The research results show that COO has a significant positive effect on purchase intention, while product knowledge has no significant effect on purchase intention. COO also has a significant positive effect on product evaluation, while product knowledge influences product evaluation. Product reviews themselves have a significant positive impact on purchase intention. Product reviews play an important mediating role in linking COO to purchase intention, as well as linking product knowledge to purchase intention. These results highlight the important role of the COO in influencing purchase decisions, as well as demonstrating the importance of product reviews as a mediating link in the influence of these factors. The implications of this study can be used to develop marketing and branding strategies for Maspion brand electronic products.
Pengaruh Word of Mouth, Social Media Marketing dan Kepercayaan terhadap Kepuasan Konsumen Pengguna IPhone Utomo, Sulistyo Budi; Arif MarjukI; Arvin Hardian; I Wayan Adi Pratama; M. Imron Mas'ud
JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) Vol. 10 No. 2 (2024): April 2024
Publisher : Sekretariat Pusat Lembaga Komunitas Informasi Teknologi Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Penelitian ini dilakukan dengan bertujuan untuk mengetahui pengaruh word of mouth, social media marketing dan kepercayaan terhadap kepuasan konsumen pengguna iPhone. Penelitian ini menggunakan pendekatan penelitian kuantitatif. Populasi penelitian adalah konsumen pengguna iPhone. Jumlah sampel sebanyak 100 responden. Model yang digunakan dalam penelitian ini analisis regresi linier berganda. Hasil penelitian secara parsial mengindikasikan bahwa setiap variabel kualitas pelayanan, komunikasi pemasaran dan kepercayaan berpengaruh positif dan signifikan terhadap kepuasan konsumen pengguna iPhone. Hasil uji penelitian memperoleh hasil nilai R Square diperoleh sebesar 45% dan sisanya sebesar 55% dapat dijelaskan oleh variabel lain diluar penelitian ini misalnya citra merek, promosi harga dan emosional dan lain-lain. Hasil uji simultan penelitian diperoleh bahwa pengaruh word of mouth, social media marketing dan kepercayaan berpengaruh positif dan signifikan terhadap kepuasan konsumen pengguna iPhone.
The Role of E-Service Quality and Brand Image on Purchase Intention of Smartphone Products Utomo, Sulistyo Budi; Setiadi, Bekti; Astuti, Enny Diah; Wahyuningratna, Ratu Nadya; Hendra, Hendra; Nusyirwan, Nusyirwan
International Journal of Engineering, Science and Information Technology Vol 5, No 1 (2025)
Publisher : Malikussaleh University, Aceh, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52088/ijesty.v5i1.714

Abstract

The smartphone industry has witnessed remarkable growth over the past decade, becoming one of the most dynamic and competitive markets globally. With technological advancements and increasing internet penetration, consumers increasingly rely on e-commerce platforms to purchase smartphones. Consequently, the quality of e-services provided by companies has emerged as a critical determinant of consumer purchase behaviour. Simultaneously, brand image remains a key factor influencing consumer preferences and loyalty. This study investigates the impact of e-service quality and brand image on consumers' purchase intentions for smartphone products. In an era where online shopping has become a dominant trend, understanding how these factors influence consumer behaviour is crucial for businesses seeking a competitive edge. Data for this research was collected from 100 respondents using structured questionnaires, and multiple regression analysis was employed to assess the relationships between the variables. The findings reveal that e-service quality and brand image significantly positively affect purchase intention. High-quality e-services, characterized by website functionality, responsiveness, and security, enhance consumer trust and encourage purchasing decisions. Simultaneously, a strong brand image fosters consumer loyalty and preference, further amplifying purchase intention. Moreover, the interplay between e-service quality and brand image shows a synergistic effect, where combining both factors results in even higher purchase intention. This research underscores the importance of seamless online experiences and robust branding strategies for companies operating in the smartphone market. Practical implications include businesses needing to continually improve their e-service platforms by investing in user-friendly designs, efficient customer service, and secure transaction systems. Maintaining a consistent and appealing brand image through targeted marketing and corporate social responsibility initiatives is critical. These efforts attract new customers and retain existing ones, driving long-term success in the competitive landscape of smartphone products. By addressing both e-service quality and brand image, companies can effectively influence consumer behaviour, enhance satisfaction, and foster brand loyalty.
Pendampingan penguatan manajemen dan akuntansi bagi UMKM melalui legalitas NPAK menjadi badan hukum koperasi Utomo, Sulistyo Budi; Dewi, Mega Arisia; Sidharta, R. Yudi; Suprihhadi, Heru; Widiarma, Inam
ABDIMASY: Jurnal Pengabdian dan Pemberdayaan Masyarakat Vol. 5 No. 2 (2024): ABDIMASY: Jurnal Pengabdian dan Pemberdayaan Masyarakat
Publisher : STAI Auliaurrasyidin Tembilahan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46963/ams.v5i2.2312

Abstract

The establishment of cooperatives is inseparable from the role of the Cooperative Deed Drafting Notary (NPAK), an authorized official responsible for drafting cooperative establishment deeds. Through legal recognition as a legal entity, NPAK provides specialized services in drafting cooperative deeds, which cannot be performed by general notaries. Cooperatives play a strategic role in empowering micro, small, and medium enterprises (MSMEs) to improve members' welfare and strengthen management and accounting practices to ensure business operations align with their objectives. This activity involved guidance by NPAK in collaboration with Dekopinda Surabaya City on the importance of establishing cooperatives for MSMEs. The stages included comprehensive assistance in the application, drafting, and signing of cooperative establishment deeds and the subsequent approval process. The results indicated that the cooperative establishment process for MSME members in Surabaya City was successfully implemented, providing significant benefits in enhancing members' welfare
Pendampingan Pemasaran Digital, Analisis Data dan Akuntansi pada Koperasi Produsen Berkah Sejahterah Bersama di Surabaya Utomo, Sulistyo Budi; Dewi, Mega Arisia; Sidharta, R Yudi; Suprihhadi, Heru; Widiarma, In’am
Jurnal Pengabdian Masyarakat (ABDIRA) Vol 5, No 3 (2025): Abdira, Juli
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/abdira.v5i3.740

Abstract

The formation of a cooperative cannot be separated from the cooperative's articles of association itself, the cooperative's articles of association are guidelines or rules of the game for all activities and operations of the Cooperative. The agreement that has been stated in the articles of association and of course adjusted to the Cooperative's SOP. The Berkah Sejahterah Bersama producer cooperative is a forum for developing the businesses of MSMEs, most of whom are producers who have businesses that produce food and beverages. The implementation method is by holding a meeting held at the place of one of the Cooperative members with direction given by the STIESIA Academics such as digital marketing, data analysis and Accounting, then to follow up on the event, comprehensive assistance is provided for all MSME actors involved, providing supervision based on Cooperative law. The results of community service activities for MSME members in the city of Surabaya have gone well. This activity is quite important for cooperative members on how to run according to the rules agreed upon together and is useful for improving the welfare of Cooperative members
PENGARUH KINERJA DAN KUALITAS PELAYANAN CUSTOMER SERVICE TERHADAP LOYALITAS NASABAH PADA BANK BRI SURABAYA Widyananta, Antonius Satria; Utomo, Sulistyo Budi
Jurnal Ilmiah Manajemen dan Bisnis (JIMBis) Vol 3 No 1 (2024): Februari
Publisher : Sekolah Tinggi Ilmu Ekonomi Indonesia (STIESIA) Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24034/jimbis.v3i1.6400

Abstract

Penelitian ini bertujuan untuk mengetahui dan menganalisis pengaruh kinerja dan kualitas pelayanan customer service terhadap loyalitas nasabah pada BRI Unit Pogot Surabaya. Variabel independen dalam penelitian ini adalah kinerja dan kualitas pelayanan. Sedangkan variabel dependen dalam penelitian ini adalah loyalitas nasabah. Jenis penelitian ini yaitu penelitian kuantitatif. Penelitian ini populasi bersifat tidak terbatas (infinite population). Populasi yang digunakan di dalam penelitian ini adalah nasabah BRI unit Pogot Surabaya. Metode pengambilan sampel menggunakan teknik sampel non probabilitas. Salah satu teknik non probability sampling yang digunakan oleh peneliti adalah incidental sampling. Pengumpulan data digunakan dengan penyebaran kuesioner pada nasabah aktif transaksi di customer service BRI unit Pogot pada periode Agustus-September 2023. Metode analisis yang digunakan di dalam penelitian ini adalah teknik analisis regresi linear berganda dengan menggunakan alat bantu SPSS (Statistical Product and Service Solution) versi 26.0. Hasil penelitian menunjukkan bahwa kinerja berpengaruh positif dan signifikan terhadap loyalitas nasabah, sedangkan kualitas pelayanan berpengaruh positif dan signifikan terhadap loyalitas nasabah.
The Role of Information Technology in the Context of OVO Digital Wallet Attractiveness Utomo, Sulistyo Budi; Pranawukir, Iswahyu; Ramadhan, Abid; Judijanto, Loso; Ilham, Ilham
International Journal of Artificial Intelligence Research Vol 7, No 1.1 (2023)
Publisher : Universitas Dharma Wacana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29099/ijair.v7i1.1.1101

Abstract

The research aims to find out the attractiveness of Ovo so that people use Ovo more than other digital wallets in payment transactions. The research uses a qualitative method, with triangulation of data sources, namely observation, interviews and documentation. Informants in the research are people who have knowledge in the topic under study. Data analysis is in the form of data reduction, data presentation and conclusion drawing. The results showed that in the midst of a lot of competition, Ovo is aggressively conducting sales promotions in the form of cashback and vouchers so that consumers feel they get more benefits by using Ovo compared to other digital wallets. Ovo is superior because it has an easy feature in topping up the balance without additional administration fees that other digital wallets do not have. In addition, the attraction of Ovo is that it has a transfer feature to banks without additional administration fees. This is a favourite feature of Ovo users themselves. Currently, hundreds of merchants have partnered with Ovo. Ovo offers convenience in its features, making it easier for consumers to carry out their activities. More practical, faster and easier transactions. The presence of Ovo provides benefits such as shortening payment time, no need to carry or store large amounts of cash.  
Analisis Kebijakan Pemerintah, Bantuan Modal, dan Pelatihan Kewirausahaan Terhadap Pertumbuhan Bisnis pada Komunitas UMKM di Jawa Timur Utomo, Sulistyo Budi; Pujowati, Yenik; Utami, Eva Yuniarti
Jurnal Ekonomi dan Kewirausahaan West Science Vol 2 No 02 (2024): Jurnal Ekonomi dan Kewirausahaan West Science
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/jekws.v2i02.1110

Abstract

Penelitian ini menyelidiki dampak kebijakan pemerintah, bantuan modal, dan pelatihan kewirausahaan terhadap pertumbuhan bisnis dalam komunitas Usaha Mikro, Kecil, dan Menengah (UMKM) di Jawa Timur, Indonesia. Analisis kuantitatif dengan menggunakan Structural Equation Modeling dengan Partial Least Squares (SEM-PLS) dilakukan untuk menguji hubungan antara faktor-faktor ini dan pertumbuhan UMKM. Penelitian ini melibatkan sampel 120 pemilik/manajer UMKM, dengan data yang dikumpulkan melalui wawancara terstruktur. Statistik deskriptif, evaluasi model pengukuran, analisis model struktural, dan penilaian kecocokan model digunakan untuk menganalisis data. Hasil penelitian menunjukkan adanya hubungan positif yang signifikan antara kebijakan pemerintah, bantuan modal, pelatihan kewirausahaan, dan pertumbuhan bisnis. Selain itu, validitas diskriminan dan indeks kecocokan model menunjukkan kekokohan model pengukuran dan struktural. Temuan ini menyoroti pentingnya intervensi pemerintah yang mendukung dan program pengembangan kapasitas dalam mendorong pertumbuhan UMKM dan pembangunan ekonomi di Jawa Timur.
Eksplorasi Karakteristik Penelitian Manajemen Pemasaran Digital di Era Globalisasi Utomo, Sulistyo Budi
Jurnal Multidisiplin West Science Vol 3 No 04 (2024): Jurnal Multidisiplin West Science
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/jmws.v3i04.1105

Abstract

Personalisasi dalam pemasaran telah menjadi semakin penting dalam konteks praktik bisnis yang berkelanjutan. Penelitian ini bertujuan untuk melakukan analisis bibliometrik yang komprehensif terkait personalisasi dalam implementasi manajemen pemasaran digital di era globalisasi. Pendekatan bibliometrik digunakan untuk mengeksplorasi tren penelitian, tema utama, dan kontribusi literatur dalam memahami praktik dan teori manajemen pemasaran digital. Data dianalisis dari periode 1984 hingga 2024 menggunakan basis data akademis yang terverifikasi. Hasil analisis menunjukkan dampak signifikan dari literatur dalam domain ini, dengan total 980 makalah dan 162.307 kutipan yang teridentifikasi. Analisis jaringan istilah mengungkapkan tema-tema utama seperti pemasaran internet, kecerdasan buatan, dan dampak pandemi COVID-19. Selain itu, peta densitas menyoroti area-area potensial untuk penelitian mendatang, termasuk penggunaan AI dalam pemasaran dan dampak digitalisasi dalam konteks global. Temuan ini memberikan wawasan yang berharga bagi praktisi bisnis dan akademisi dalam merancang strategi pemasaran yang efektif di era digital, serta memberikan kontribusi penting terhadap pengembangan teori dalam manajemen pemasaran digital.
CULTURAL IDENTITY AS TOURISM BRANDING FOR EAST JAVA PROVINCE IN INSTAGRAM CONTENT @DISBUDPARJATIMPROV Utomo, Sulistyo Budi; Suharmono, Soni; Nathanael, Garcia Krisnando; Mahmudin, Tono; Wahyono, Tugas Tri
JURNAL ILMIAH EDUNOMIKA Vol. 8 No. 1 (2024): EDUNOMIKA
Publisher : ITB AAS Indonesia Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jie.v8i1.11077

Abstract

This research aims to (1) find out how the cultural identity displayed by the East Java culture and tourism department as East Java tourism branding in the Instagram content @disbudparjatimprov; and (2) determine the effectiveness of the East Java culture and tourism agency's tourism branding by highlighting East Java's cultural identity. This research is qualitative-descriptive research. The primary data source used in this research is East Java Disbudpar Instagram content. The data analysis technique in this research uses the Miles and Huberman perspective in the form of data presentation, data reduction, and drawing conclusions. The results of this research show that (1) Cultural identity as East Java tourism branding in Instagram @disbudparjatimprov content contains dimensions of entertainment, interaction, trends and customization; and (2) East Java Disbudpar takes advantage of tourism promotion opportunities through social media along with the advantages of the Instagram platform which is easy, global and interactive, being an effective and cheap way compared to promoting tourism through other media.
Co-Authors Abid Ramadhan Ainil Mardiah Arif MarjukI Arvin Hardian Astuti, Enny Diah Burhanuddin Burhanuddin Devi Yuliantina Edi Susilo Hamka Hamka, Hamka Hendra Hendra I Wayan Adi Pratama Ilham Ilham Iswahyu Pranawukir Judijanto, Loso LISTIANA SRI MULATSIH M. Imron Mas’ud Mahmudin, Tono Mega Arisia Dewi Musran Munizu Nathanael, Garcia Krisnando Nurhayaty, Ety Nusyirwan Nusyirwan Pramudi Harsono Pujowati, Yenik Setiadi, Bekti Sidharta, R Yudi Sidharta, R. Yudi Suharmono, Soni Suprihhadi, Heru Utami, Eva Yuniarti Wahyono, Tugas Tri Wahyuningratna, Ratu Nadya Widiarma, Inam widiarma, In’am Widyananta, Antonius Satria Wijaya, Indra