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All Journal Politeia: Jurnal Ilmu Politik Politeia: Jurnal Ilmu Politik JMM (Jurnal Masyarakat Mandiri) Jurnal Pendidikan Sejarah dan Riset Sosial Humaniora (KAGANGA) Alignment: Journal of Administration and Educational Management JURNAL PENDIDIKAN TAMBUSAI Seling: Journal of PGRA Study Program Jurnal Pembelajaran dan Biologi Nukleus Abdimas Galuh: Jurnal Pengabdian Kepada Masyarakat Jurnal Kebijakan Pemerintahan Public Policy : Jurnal Aplikasi Kebijakan Publik dan Bisnis JURNAL SIPISSANGNGI: Jurnal Pengabdian Kepada Masyarakat MIMBAR : Jurnal Sosial dan Pembangunan Jurnal Pengabdian dan Pengembangan Inovasi Kepada Masyarakat (PENAMAS) JianE (Jurnal Ilmu Administrasi Negara) Journal of Society Counseling Jurnal Wacana Kinerja: Kajian Praktis-Akademis Kinerja dan Administrasi Pelayanan Publik
Tri Anggraini
Program Studi Ilmu Administrasi Negara, Fakultas Ilmu Sosial Dan Ilmu Politik. Universitas Timor
Religion Agriculture, Biological Sciences & Forestry Humanities Biochemistry, Genetics & Molecular Biology Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Immunology & microbiology Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Nursing Public Health Social Sciences Other

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Journal : Alignment: Journal of Administration and Educational Management

 1 
Kompetensi Pegawai dalam Meningkatkan Kualitas Pelayanan Detson Ray Halomoan Sitorus; Dimas Agustian; Tri Anggraini
Journal Of Administration and Educational Management (ALIGNMENT) Vol. 7 No. 1 (2024): ALIGNMENT : Journal of Administration and Educational Management
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/alignment.v7i1.9901

Abstract

This study aims to determine and explain the influence of employee competence on service quality. The population in this study is the community that has been served. The sample technique used in this study was non-probability sampling. The sampling technique used was purposive sampling. The respondents in this study were 96 people. The data collection used is a questionnaire. The collected data were analyzed using descriptive statistics, namely frequency analysis and simple linear regression in inferential analysis. The results showed that employee competence has a positive and significant effect on service quality, where the better the competence of employees, the higher the quality of service provided, so that the satisfaction felt by the community is determined by the extent to which the quality of service is provided. In conclusion, there is a significant influence between team member competence and service quality Keywords: Employee Competence; Public Service; Service Quality
Analisis Kinerja Pelayanan Publik Perusahaan Daerah Air Minum Tirta Cendana Kabupaten Timor Tengah Utara Tri Anggraini; Dimas Agustian; Detson Ray Halomoan Sitorus
Journal Of Administration and Educational Management (ALIGNMENT) Vol. 7 No. 2 (2024): ALIGNMENT : Journal of Administration and Educational Management
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/alignment.v7i2.12470

Abstract

This research aims to analyze the public service performance of the TTU Regency Regional Drinking Water Company (Perumnda). This research uses qualitative research methods with observation and interview methods. From the research findings, it was found that environmental quality greatly influences the quality of service provided. Environmental quality conditions related to demographics hurt the continuity of water that can be distributed and give rise to various complaints from the public. However, on the other hand, Perumnda Drinking Water District TTU continues to promote efforts to improve the quality of service results by increasing the number of customers by improving the quality of interactions through acceleration, accuracy, and transparency. The conclusion is that the performance of the public services of the TTU Regency Regional Drinking Water Company is greatly influenced by the environmental quality of the North Central Timor Regency.. Keyword: Drinking Water Corporation, Performance Quality, Publik Service
Peranan Perempuan dalam Lembaga Eksekutif pada Dinas Perikanan dan Kelautan Kabupaten Timor Tengah Utara Tri Anggraini; Serliana Tmaneak; Aplonia Pala; Anita Lassa
Journal Of Administration and Educational Management (ALIGNMENT) Vol. 7 No. 2 (2024): ALIGNMENT : Journal of Administration and Educational Management
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/alignment.v7i2.12472

Abstract

The research aims to determine the main duties and functions of the role of women in the Fisheries Service of North Central Timor Regency. The research method used is descriptive qualitative. This type of research is used to describe or analyze the role of women in executive institutions in the Fisheries Service of North Central Timor Regency. Women play an important role in formulating policies in the TTU District Fisheries Service. The role of women as administrators of government affairs has become the duty and responsibility of the department so that those who serve as administrators always support the TTU district community optimally by the vision and mission of the department. The role of women as administrators is very important. Plays an important role in the world of work, especially offices, so that administrative implementation does not deviate from the corridors of the agency. The role of women as supervisors of implementing units is also very important in the world of work because without supervisors the tasks they carry out will not be carried out well. In conclusion, the role of women as administrative implementers plays a very important role in the world of work, especially in offices, so that administrative implementation does not deviate from existing corridors within the agency. Implementing unit coaches are also very important in the world of work because without a coach the tasks carried out will not be carried out well. Keywords: Executive Agency, Role Of Women, TTU fisheries service
Co-Authors Adenan Adenan, Adenan Albertha Naisais Andriyaningsih, Ayu Anita Lassa Az-zahra, Luthfiyah Burmansah Burmansah Dimas Agustian Elisia Digni Pakaenoni Elpius Kalembang Erasmus Malafu Fransiskus Atok Handrianus Vianey Melin Wula Honin, Thomas Yulian Humairah, Humairah Imacullata R. Lake jannati, zhila Kabosu, Adriana Yolenta Kefi, Apriana Erwinda Knaofmone, Mikhael Komang Sutawan Lassa, Anita Min, Maria Angeli Desanti Muhammad Amran Shidik Nomleni, Nofriance Nunes, Maria G.De Jesus Nyimas Muazzomi Pala, Aplonia Putra, Bela Janare Safe, Klara Veronika Seran, Erwin Benjohn Serliana Tmaneak Siregar, Masyunita Sitorus, Detson Ray Halomoan Suni, Melkianus Suryati, Febiana Intan Taninas, Gaudensius Taus, Wilfridus Tuamosa, Agustina Reti Ulfa, Syarifah Widya Yofita Missa