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Perbandingan Kinerja Perawat Rawat Inap di Rumah Sakit Profit dan Rumah Sakit Sosial Sri Rahayu; Wahyu Sulistiadi
JURNAL BIDANG ILMU KESEHATAN Vol 6, No 2 (2016): Jurnal Bidang Ilmu Kesehatan
Publisher : Universitas Respati Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (784.611 KB) | DOI: 10.52643/jbik.v6i2.29

Abstract

Perawat inap di semua rumah sakit berupaya meningkatkan kinerja layanannya selama 24 jam untuk memperoleh profit ataupun kepercayaan para donaturnya,  yang memicu pimpinan rumah sakit untuk memperhatikan faktor yang mempengaruhi kinerja perawat rawat inap. Tujuan penelitian ini untuk mengetahui dan menganalisa perbandingan kinerja perawat rawat inap dan faktor-faktor yang berpengaruh terhadap kinerja di rumah sakit profit dan rumah sakit sosial. Metode penelitian untuk mengukur variabel yang berpengaruh terhadap kinerja dan uji beda berdasarkan kausalitas layanan unit rawat inap menggunakan pendekatan kuantitatif dengan desain potong lintang,  sampel di rumah sakit profit (Rumah Sakit Permata Bekasi) sebanyak 41 responden, dan di rumah sakit sosial (Rumah Sakit Dompet Dhuafa) sebanyak 56 responden, yang merupakan total populasi perawat rawat inap. Hasil penelitian  pada kedua rumah sakit dengan Mann-whitney U test didapat hasil; kepemimpinan (p-value = 0,045), kelelahan (p-value = 0,035) dan kinerja (p-value = 0,003) signifikan terdapat perbedaan antara rumah sakit profit dengan rumah sakit sosial dan kinerja yang dicapai cukup baik ada di rumah sakit profit nilai mean rank = 59,0366 dibanding rumah sakit sosial nilai mean rank = 41,6518. Dapat disimpulkan bahwa kinerja perawat rawat inap terdapat perbedaan dan kinerja pada rumah sakit profit lebih tinggi. Saran untuk peningkatan kinerja perawat rawat inap perlu memperhatikan faktor kelelahan dan adanya kepemimpinan yang transformasional.
HALAL FOOD SUPPLY MOTIVATION FOR MUSLIM PATIENTS Elsa Primasari; Wahyu Sulistiadi
Proceedings of the International Conference on Applied Science and Health No. 4 (2019)
Publisher : Yayasan Aliansi Cendekiawan Indonesia Thailand (Indonesian Scholars' Alliance)

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Abstract

Background: The obligation of consuming halal food for muslims as a religious requirement. Unfortunately in Indonesia not all hospital provide health service that are capable of providing halal food and offering Halal certification food. This might cause patient to feel distrust and discomfort. Therefore, all reliable stakeholder are expected to have the motivation and commitment to guarantee halal food in the hospital services. This study aimed to analyze the providers’ (hospitals’) motivation to provide halal food for their Muslim patients according to Islamic rule.Methods: This study employed a systematic review to observe articles related to halal food awareness and halal food certification in Indonesia and other countries that serve Muslim consumers, which have been published online in the accredited journal, such as Scopus journals, ProQuest journals, and Google Scholar. The inclusion criteria employed in this study were halal Food, certification, academic journals, and full papers. This searching was limited to articles in the last ten years, except the articles which are not related to the theme. PRISMA method was implemented to assess the selected articles critically. The article searching was based on Halal Food keywords in ProQuest, Scopus, and Google Scholar. The full inclusion tests resulted in one thousand three hundred seventy articles; however, after conducting the inclusion and exclusion, the researcher obtained five articles.Results: The researchers found that hospitals, both in the Muslim majority and minority places, were not fully aware of halal food services. Nevertheless, few Islamic hospitals have Halal Assurance certification in providing their food due to the Sharia accreditation requirement. The low interest in obtaining the Halal Guarantee certification was due to several problems, such as lack of knowledge about halal, financial problems, and government support.Conclusions: The need of awareness of hospital as a health service provider to provide a halal food for muslim patient by participating in the implementation of Halal Food Guarantee Certification.
SPECIAL DENTAL CASE SHEET AS A MEDICAL AND FORENSIC COMMUNICATION TOOL Irin Kirana; Wahyu Sulistiadi; Tjen Dravinne Winata
Proceedings of the International Conference on Applied Science and Health No. 4 (2019)
Publisher : Yayasan Aliansi Cendekiawan Indonesia Thailand (Indonesian Scholars' Alliance)

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Abstract

Background: The implementation of the International Classification of Diseases, Tenth Edition (ICD-10 codes) in the medical records serving as the humanitarial tools for practitioners is to establish treatment procedures for re-admitted patients in a hospital. Medical records serves as a tool in determining the appropriate treatment for each patient. But in reality, has never the ICD-10 been applied to the Electronic Medical Record Management. For it to be used as a humanitarian tool, it has first to be used as legal evidence in the court as a written legal system in Indonesia. However, the implementation by the lawyers and relevant officers is under the progress. The result of the previous research showed on the Dental Professionals’ Medical Record Form in 2014 at FKG Usakti [29] had determined the need for special dental case sheets as a humanitarian tool between practitioners and dentists. The Special Sheet should meet the specific requirement to be utilized in a class A hospital and it also needs to be standardized with the Indonesian National Police. Methods: In this Systematic Review, the researchers conducted a Proquest database published from January 2012 to June 2019. 10 relevant studies of the medical records were selected as a humanitarian tool in Disaster Victim Identification (DVI) done by the dentist.Results: From 10 present studies and previous studies [29] conducted by the researcher, it had succesfullyidentified the importance of medical record management as a humanitarian tool between practitioners and dentists in hospitals.Conclusion: Special Dental Case Sheet is required for the implementation of collective information which serve as a general humanitarian tool among health professionals. It is required as a comparative data in the identification process if the related patients are the disaster victims.
Penetapan Tarif Ambulans Untuk Evakuasi Medis Berbasis Unit Cost (Penelitian di AGD Dinas Kesehatan DKI Jakarta) Kelvin E Riupassa; Narizma Nova; Endah Lestari; Sri Juniarti Azis; Wahyu Sulistiadi
KESMAS UWIGAMA: Jurnal Kesehatan Masyarakat Vol 7 No 1 (2021): June
Publisher : Universitas Widya Gama Mahakam Samarinda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24903/kujkm.v7i1.1186

Abstract

Background: An ambulance is a vehicle designed to be able to handle emergency patients, provide first aid and carry out intensive care while on the way to a referral hospital. Ambulance operations require a large amount of funds obtained from APBD funds through tariffs that were passed through the DKI Jakarta Governor Regulation five years ago. For this reason, a new tariff is required to adjust to current conditions. Objectives: The purpose of this study is to calculate the unit cost of ambulance services in DKI Jakarta to be a consideration in the tariff setting policy in DKI Jakarta province. Research Metodes: This study uses a quantitative descriptive approach to obtain information about the unit cost of the Jakarta ambulance production unit. The method used is the calculation of real cost using the basis of the causes of costs. This research was conducted at the DKI Jakarta Emergency Ambulance using secondary data on investment costs, operational costs and maintenance costs in 2018. Results: The total cost of emergency ambulance in 2018 is known that the proportion of three cost components, namely operational costs, is 76%, followed by investment costs of 20% and maintenance costs of 3%. The calculation of the total cost of medical evacuation using the double distribution method is Rp. 98,915,016,805.00 divided by the number of medical evacuations in 2018 of 37,564 activities, the unit cost of medical evacuation for the AGD of DKI Jakarta Health Office is Rp. 2,633,215.00 without subsidies. APBD costs, while if the subsidy component is included in the calculation, the unit cost for one trip to the AGD of the Health Office is Rp. 604,071.00. This is still far above the current tariff of Rp. 450.00, so the cost recovery rate (CRR) is still below. 100%. Conclusion: From the three cost components consisting of investment, operational and maintenance costs,the largest proportion was operational costs at 76%. The Cost Recovery Rate has not reached 100% so that the existing rates have not covered the costs incurred.
KEDUDUKAN HUKUM FATWA DSN-MUI (Penyelenggaraan Rumah Sakit Berdasarkan Syariah Dan Hukum Positif) M. Sudirman; Endy M. Astiwara; Chandra Yusuf; Dicky Budiman; Edi Prasetyo; Danial Rasyid; Wahyu Sulistiadi
Journal of Innovation Research and Knowledge Vol. 4 No. 10: Maret 2025
Publisher : Bajang Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53625/jirk.v4i10.9912

Abstract

Penelitian ini bertujuan untuk menganalisis Kedudukan Hukum Fatwa DSN-MUI No:107/DSN-MUI/XI/2016 Tentang Pedoman Penyelenggaraan Rumah Sakit Berdasarkan Prinsip Syariah) dan Hukum Positif.. Metode penelitian yang digunakan dalam penelitian ini adalah penelitian deskriptif kualitatif dan penelitian normative atau studi kepustakaan didukung dengan penelitian empiris, yang dilakukan dengan proses wawancara mendalam (in-depth interview), diskusi dan studi literatur dalam rangka mendapatkan informasi dari sumber primer dan sekunder. Hasil penelitian menunjukkan bahwa Fatwa DSN-MUI Nomor 107 Tahun 2006 saat ini merupakan sebuah anjuran atau rekomendasi, saat ini belum merupakan peraturan perundang-undangan atau hukum positif atau hukum nasional yang berlaku di Negara Republik Indonesia, walaupun pada saat ini Penyelenggaraan Rumah Sakit Syariah di Indonesia mendasarkan pada Fatwa DSN-MUI Nomor 107 Tahun 2016 tersebut. Fatwa DSN-MUI Nomor 107 Tahun 2016 tersebut baru bisa dinyatakan sebagai peraturan peraturan perundang-undangan atau hukum positif atau hukum nasional atau hukum yang berlaku di Negara Republik Indonesia, yaitu apabila Fatwa Nomor 107 Tahun 2016 tersebut tersebut sudah dipositifasi dalam bentuk Peraturan Perundang-undangan sebagaimana dimaksud dalam Undang-Undang tentang Pembentukan Peraturan Perundang-Undangan sehingga perlu dibuat Peraturan dan Perlu Penguatan Kedudukan Fatwa DSN-MUI Nomor 107 Tahun 2016 dalam Pengaturan Hukum Positif
Strategi Marketing Rumah Sakit Place: Literature Review: Hospital Place Marketing Strategy: Literature Review Simbolon, Monalisa; Hermes Santosa; Erick Suhendra; Wahyu Sulistiadi
Media Publikasi Promosi Kesehatan Indonesia (MPPKI) Vol. 7 No. 1: JANUARY 2024 - Media Publikasi Promosi Kesehatan Indonesia (MPPKI)
Publisher : Fakultas Kesehatan Masyarakat, Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56338/mppki.v7i1.4349

Abstract

Latar belakang: Rumah sakit merupakan suatu lembaga pelayanan kesehatan yang menyediakan suatu layanan komprehensif bagi individu, termasuk layanan rawat inap, rawat jalan, dan penanganan gawat darurat. Selain melaksanakan tugas kemanusiaan, rumah sakit juga sisi bisnis untuk mencapai suatu keuntungan dan memastikan kelangsungan operasionalnya. Untuk meningkatkan keuntungan dari layanan rumah sakit, perusahaan memerlukan strategi distribusi yang tepat. Place merupakan upaya guna memastikan bahwa pasien dapat dengan mudah mengakses layanan rumah sakit. Tujuan: Untuk mengidentifikasi strategi place marketing rumah sakit. Metode: Metode menggunakan pendekatan literatur review dari Google scholar, Pubmed dan Garuda dengan keyword Marketing mix, Hospital, Place dengan rentang tahun 2018-2022 dengan menerapkan kriteria inkulsi dan ekslusi. Hasil: Hasil penelurusan didapatkan 347 artikel penelitian dengan Google scholar n=335, Pubmed n=10, Garuda n=2. Strategi Place yang baik memungkinkan rumah sakit untuk tetap relevan dan beradaptasi dengan perubahan kebutuhan pasien dan lingkungan. Ini penting untuk menjaga keberlanjutan dan pertumbuhan rumah sakit. Pasien cenderung lebih puas ketika mereka dapat dengan mudah mengakses layanan kesehatan yang mereka butuhkan dan ini berkaitan dengan tingkat kepuasan pasien Kesimpulan: Strategi place rumah sakit dapat menambah tingkat kepuasan pasien, bergantung dengan kondisi eksternal dan internal pada suatu rumah sakit. Kolaborasi terhadap elemen-eleman lain untuk pembauran pemasaran sangat perlu dilakukan dapat dilakukan agar rumah sakit dapat lebih efektif mengoptimalkan pemasaran.
Hubungan Bauran Pemasaran dengan Loyalitas Pasien: Literature Review: The Relationship Between Marketing Mix and Patient Loyalty: Literature Review Dinis das Neves Soares de Sousa; Wahyu Sulistiadi
Media Publikasi Promosi Kesehatan Indonesia (MPPKI) Vol. 7 No. 2: FEBRUARY 2024 - Media Publikasi Promosi Kesehatan Indonesia (MPPKI)
Publisher : Fakultas Kesehatan Masyarakat, Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56338/mppki.v7i2.4508

Abstract

Introduction: This research explores the relationship between the marketing mix (7Ps) and patient loyalty in the context of healthcare, particularly in outpatient units of hospitals in Indonesia. A deep understanding of factors influencing patient loyalty provides valuable insights for healthcare service managers. Objective: The main objective of this study is to identify and analyze the relationship between marketing mix elements, including product, price, promotion, place, process, people, and physical evidence, with patient loyalty in the hospital environment. The research also aims to provide insights into key factors influencing patients' decisions to revisit healthcare services Method: Using a systematic review approach following the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) guidelines, the study conducted searches on Scopus and Google Scholar databases, considering articles published between 2018 and 2023. Twelve articles meeting inclusion criteria were identified and analyzed Result: Research findings indicate a positive correlation between specific elements of the marketing mix and patient loyalty, emphasizing their significance in influencing patients' decisions to reuse healthcare services. Key influencing factors include service performance, responsiveness, adherence to standard timelines, and advertising. Conclusion: The study confirms the importance of specific marketing mix elements in shaping patient loyalty in hospitals. Location, promotion, personnel, and physical evidence emerge as key elements for hospitals to focus on in enhancing patient loyalty. Practical recommendations are provided as guidance for hospital managers to improve these aspects and enhance the overall patient experience.