Claim Missing Document
Check
Articles

Found 2 Documents
Search
Journal : Journal of Innovation Research and Knowledge

BAGAIMANA KUALITAS PELAYANAN DALAM PENGIRIMAN BARANG DAPAT MENINGKATKAN LOYALITAS PELANGGAN DI CV TIRTA FERTINDO PRATAMA SEMARANG Eka Rahmawati; Hendrajaya, Hendrajaya; Syamsul Hadi
Journal of Innovation Research and Knowledge Vol. 5 No. 5 (2025): Oktober 2025
Publisher : Bajang Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

To ascertain if the degree of customer loyalty at CV Tirta Fertindo Pratama Semarang is impacted by the quality of the delivery service, a descriptive qualitative research approach is employed. This study uses data reduction, data delivery, and drawing conclusions to conduct data analysis. According to the study's findings, CV Tirta Fertindo Pratama's delivery service in Semarang only satisfies three of the five criteria for service quality: confidence, responsiveness, and empathy. Service quality is compromised by late delivery, delivery operations, and lack of tracking systems. To overcome these problems, you can use delivery technology, monitor damaged or lost goods, and improve communication with customers
STUDI TATA LETAK GUDANG DALAM PENGARUHNYA TERHADAP PRODUKTIVITAS KERJA DI CV IMEXINDO NUSANTARA Eka Rahmawati; Henry Yuliamir; Yuniarto Rahmat Satato; Hendrajaya, Hendrajaya
Journal of Innovation Research and Knowledge Vol. 5 No. 5 (2025): Oktober 2025
Publisher : Bajang Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Because the warehouse serves as a location to keep goods that the business will deliver to clients, the goal of this study is to ascertain the extent to which the layout of the warehouse affects the manufacturing process. The warehouse is crucial to the efficient operation of the value-added process in addition to being a key component of the supply chain and logistics system overall. The results of this study, which used a quantitative research methodology, showed a significant relationship between job productivity and warehouse layout. 75 respondents from warehouse employees were involved in this study
Co-Authors AHMAD ARIF Ahmad Arif Althafvillia Azzahra Yasmine Amlah Amlah Angga Hadiapurwa Anindya Putri Maharani Aprilia Monalisa Aprilia Ruby Wikarti Arie Anggraini Ayu Trihardini Cahyani Fajaria Chairuna Chairuna Citra Indah Sari David Herlinton Sitohang Delli Aridasari Desy Aryani Putri Aryani Putri Dian Agustini Dian Sari Dipateruna Teruna Awaludin Eka Afrika Eko Dwi Lestari Ellina Erlin Aprilia ERMA PUSPITA SARI erna, Wahyu Ernawati Erwin Arief Rochyat FATIMAH FATIMAH Fatma Arma Atus Sholeha Feri Jayanti Ferra Puspa Sari Fika Minata FIKA MINATA WATHAN Fina Yanti Fitri Yanti Hafsah Nugraha Hasbiah Hasbiah Hasbiah Hasbiah Hendrajaya Hendrajaya, Hendrajaya Imami Nur Rachmawati Irawati Hi Malan Irma Yunita Jelly Hutami Karellita Indah Khairumnisa Karno Lis Suswati Listia Diana Astuti Marina Yanti Mastina Meliani Meliani MERISA RISKI Mohammad Tri Wardani Mudinillah, Adam Muhammad Subhan Nana, Dwi Ratna Nealy Ulfa Khasanah Nena Muryani Nenci Damayanti Br.Sihombing Noor Vita Sari Novia Rofiatul Chasanah Nunung Suryati Nurhasanah Nurhasanah Nurul Waryatni Prafita Sari Prihatining Peni Puput Dwi Rahayu Putu Lusita PUTU LUSITA NATI INDRIANI Reffi Dhamayanti Richorius Robby Lohim Rina Wardani Rizki Amalia RIZKI AMALIA Rohaya Rohaya Salsabila, Salsabila Sastra Yunola Sendy Pratiwi Rahmadhani Shinta Fauziah Siti Aisyah Siti Aisyah SITI AISYAH HAMID Siti Rusmini Sri Ayu Rezeki Suprida Suprida Suprida Suri Nurharjanti Harun Suripah . Suryani Suryani Syahrani Syahrani Syahrani Syamsul Ph.D M.A. Hadi SYIFA SALSABILA Thamrin Thamrin Titin Dewi Sartika Silaban TITIN DEWI SARTIKA SILABAN Topan Pujiono Toyiba Noviyanti Tuti Farida Vembria Rose Handayani Widya Saputra Yani Yeni Hartati Yopi Puspasari Yuli Andriani Yuliamir, Henry Yuliani Yuliani Yulizar Yulizar Yulizar Yuniarto Rahmat Satato Yus’iran Yus’iran