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PENERAPAN METODE PIECES UNTUK ANALISIS TINGKAT KEPUASAN PENGGUNA DALAM APLIKASI MOBILE BANKING MANDIRI Azzahrah, Fatimah; M. Rudi Sanjaya; Dedy Kurniawan; Dwi Rosa Indah
The Indonesian Journal of Computer Science Vol. 14 No. 1 (2025): The Indonesian Journal of Computer Science (IJCS)
Publisher : AI Society & STMIK Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33022/ijcs.v14i1.4577

Abstract

This study analyzes users of the application known as Livin’ by Mandiri using the PIECES method, which includes indicators in the form of “Performance, Information, Economy, then also Control, Efficiency, and Service”. The researchers used a Likert scale via an online questionnaire by distributing the questionnaire to 201 active app users, supported by relevant literature. The research instrument was tested for validity and reliability, and all parameters were found to be valid and reliable. Descriptive quantitative analysis showed high satisfaction, particularly on the Efficiency (4.30) and Performance (4.26) indicators. The PIECES method proved effective in identifying key aspects that influence user satisfaction, offering recommendations for the development of digital services. Bank Mandiri and various other banks can use this discovery to create improved service quality with technology base that makes customers feel satisfied because their needs can be served more optimally.
PENGARUH KEPUASAN KERJA DAN BEBAN KERJA TERHADAP TURNOVER INTENTION PADA PT. TIKI JALUR NUGRAHA EKAKURIR (JNE) SIBOLGA-TAPANULI TENGAH Fatimah Azzahrah; Rosmita Ambarita; Heriyawan Hutagalung
JURNAL RUMPUN MANAJEMEN DAN EKONOMI Vol. 2 No. 2 (2025): Maret
Publisher : CV. KAMPUS AKADEMIK PUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61722/jrme.v2i2.4092

Abstract

Penelitian ini bertujuan untuk mengetahui Pengaruh Kepuasan Kerja dan Beban Kerja Terhadap Turnover Intention pada PT. Tiki Jalur Nugraha Ekakurir (JNE) Sibolga - Tapanuli Tengah. Jenis penelitian yang digunakan dalam penelitian ini adalah metode penelitian asosiatif kausal (causal assosiative research). Sampel dalam penelitian ini adalah karyawan pada PT. Tiki Jalur Nugraha Ekakurir (JNE) Sibolga - Tapanuli Tengah sebanyak 60 orang. Hasil penelitian diketahui bahwa berdasarkan analisa koefisien determinasi yang diperoleh sebesar 0,654 hal ini berarti bahwa yang terjadi pada variasi variabel terikat Turnover Intention (Variabel Y) 65,4% ditentukan oleh variabel bebas Kepuasan Kerja (Variabel X1) dan Beban Kerja (Variabel X2) secara serempak dan sisanya sebesar 34,6% ditentukan oleh faktor lain yang tidak dibahas dalam penelitian ini. Dari hasil uji t pada penelitian diketahui bahwa nilai t hitung Kepuasan Kerja sebesar 2,131 lebih besar dari t tabel sebesar 2,00247 (2,131 > 2,00247), dan signifikansi 0,0037 < 0,05, maka variabel Kepuasan Kerja (X1) berpengaruh dan signifikan terhadap Turnover Intention (Y) pada PT. Tiki Jalur Nugraha Ekakurir (JNE) Sibolga - Tapanuli Tengah, berarti Ho ditolak, Ha diterima dan Beban Kerja sebesar 7,664 > t tabel 2,00247, dengan signifikansi 0,000 < 0,05, maka variabel Beban Kerja (X2) berpengaruh dan signifikan terhadap Turnover Intention pada PT. Tiki Jalur Nugraha Ekakurir (JNE) Sibolga - Tapanuli Tengah, H0 ditolak, Ha diterima. Sedangkan dari hasil uji F diketahui Nilai F hitung 57,797 > F tabel 3,16 dan signifikasi 0.000 < 0,05 sehingga hipotesis yang menyatakan Kepuasan Kerja dan Beban Kerja berpengaruh xiv signifikan secara bersama atau simultan terhadap Turnover Intention pada PT. Tiki Jalur Nugraha Ekakurir (JNE) Sibolga - Tapanuli Tengah dapat diterima. Kata Kunci: Beban Kerja, Kepuasan Kerja, dan Turnover Intention
The Relationship Between Smartphone Use and Sleep Quality in Adolescents Azzahrah, Fatimah; Sudaryanto, Agus
Ahmar Metastasis Health Journal Vol. 4 No. 4 (2025): Ahmar Metastasis Health Journal
Publisher : Yayasan Ahmad Mansyur Nasirah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53770/amhj.v4i4.450

Abstract

The prevalence of smartphone use among teenagers is rising in the digital age. The overuse of cellphones adversely affects sleep quality. Sleep quality is defined as ideal sleep according to an individual's need. The quality of sleep influences the physical and mental health of teenagers. Despite several studies on the effects of smartphone use, there is a paucity of research particularly addressing the correlation between the intensity of smartphone use and sleep quality in high school teenagers. This study aims to analyze the relationship between smartphone use and sleep quality in adolescents at SMAN 2 Sukoharjo. “The study strategy used is descriptive correlational using a cross-sectional approach, performed in November 2024 at SMAN 2 Sukoharjo. The sample included 100 students, chosen by a simple random sampling method employing the Slovin formula. The use of smartphones was assessed by a validated and reliable questionnaire, while sleep quality was evaluated using the Pittsburgh Sleep Quality Index (PSQI) questionnaire. The Spearman rank test was used for correlation analysis, revealing a significant association between smartphone usage and sleep quality among teenagers at SMAN 2 Sukoharjo (r = 0.512; p = 0.001), showing a moderately strong positive correlation. This research concludes that increased smartphone use correlates with poorer sleep quality in teenagers. teenagers and parents need education on the significance of time management and self-regulation in smartphone use to preserve teenagers' sleep quality. Further studies are encouraged to investigate the correlation between smartphone use and sleep quality in teens using a qualitative methodology.
The Business Of Property: What Determines Profit? Mubarok, Faizul; Nurmailia, Avhita; Nabila, Bela; Azzahrah, Fatimah
Balance Vocation Accounting Journal Vol 9, No 1 (2025): June
Publisher : Universitas Muhammadiyah Tangerang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31000/bvaj.v9i1.11624

Abstract

The aim of this study is to investigate the impact of inflation, interest rates, company age, leverage and liquidity as variables to profitability of company in the property sector. As this study used the purposive sampling method, the sample consists of 10 companies and resulted in 320 observations within 2015 to 2022 which are the quarterly financial report. The findings show that variables of inflation, liquidity and leverage are significantly influence to the profitability of property companies. While, the company age and interest rates are only have slight effect to the profitability. These findings will provide essential information where it useful for the practitioners and stakeholders in property industry so they can comprehend the role of variables impact to the financial aspect of the companies. Thus, property companies can mitigate the detrimental effect risking causes on their financial performance and make a strategic decision to achieve high profitability despite the frequent changes in the market.
Sosialisasi Sistem Penyaluran dan Perhitungan Zakat Harta Pada Mahasiswa Prodi Manajemen Zakat dan Wakaf FEBI UIN Raden Fatah Palembang Saprida, Saprida; Umari, Zuul Fitriani; Azzahrah, Fatimah; Lestary, Linda
SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan Vol 9, No 3 (2025): May
Publisher : Universitas Muhammadiyah Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31764/jpmb.v9i3.30753

Abstract

Kegiatan sosialisasi pengabdian ini membahas tentang sistem penyaluran dan perhitungan zakat harta mulai dari pengertian zakat harta, syarat zakat harta, mustahiq zakat, sistem penyaluran zakat harta, perhitungan zakat harta dan hikmah zakat harta pada mahasiswa prodi manajemen zakat dan wakaf di FEBI Uin Raden Fatah Palembang. Sosialisasi ini dilakukan karena adanya pertanyaan-pertanyaan mahasiswa prodi manajemen zakat dan wakaf di FEBI UIN Palembang terkait sistem penyaluran dan perhitungan zakat harta. Tujuan kegiatan sosialisasi ini memberikan pemahaman tentang zakat harta terhadap mahasiswa-mahasiswi prodi zakat dan wakaf dengan harapan peserta sosialisasi bisa memahami akan sistem penyaluran dan perhitungan zakat harta yang baik dan benar sesuai ketentuan syariat Islam. Metode yang digunakan dalam pengabdian ini adalah metode ceramah, diskusi dan tanya jawab. Hasil pengabdian ini menunjukkan bahwa mahasiswa memahami bahwa zakat harta adalah zakat yang wajib ditunaikan atas kepemilikan harta dengan ketentuan-ketentuan khusus terkait dengan jenis harta, batas nominalnya (nishab), dan kadar zakatnya. Salah satu pendistribusian yang baik adalah adanya keadilan yang sama diantara semua golongan yang telah Allah tetapkan sebagai penerima zakat, juga keadilan bagi setiap golongan si penerima zakat. Zakat harta merupakan zakat atas harta kekayaan. Meliputi hasil perniagaan atau perdagangan, pertambangan, pertanian, hasil laut dan hasil ternak, harta temuan, emas dan perak serta hasil kerja (profesi). Masing-masing jenis mempunyai perhitungan yang berbeda-beda. Perhitungan zakat harta dilakukan dengan beberapa langkah utama yaitu menentukan nisab, memastikan haul, menghitung total harta bersih dan menentukan persentase zakat.
Penguatan Strategi Pemasaran UMKM Gethuk Magic Ditengah Keterbatasan SDM dan Laporan Keuangan di Era Digital Pranata, Mohammad Firlie; Fakhri, Ahmad Alauddin; Fakhri, Defyandi; Afiyah, Wardaniatul; Azzahrah, Fatimah; Islami, Siti Nur Azizah Nikmah; Pranata, Rendi; Sya’ban, Purnama
Welfare : Jurnal Pengabdian Masyarakat Vol. 3 No. 2 (2025): Welfare : June 2025
Publisher : Fakultas Ekonomi dan Bisnis Islam, IAIN Kediri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30762/welfare.v3i2.2311

Abstract

The Gethuk Magic MSME in Babbalan Village, Sumenep, faces significant challenges in human resource (HR) management and financial reporting, particularly in the digital era that demands rapid adaptation to technology. This study aims to strengthen the digital marketing strategy of the MSME to enhance its competitiveness and expand market reach. A qualitative descriptive approach was used, employing Participatory Action Research (PAR) and case study methods, including interviews, observations, and direct field documentation. The research findings indicate that interventions through training in digital media usage and financial recording applications have improved operational efficiency and product visibility. Offline marketing activities integrated with digital promotion have proven effective in increasing consumer interaction and sales turnover. These findings affirm that technology-based marketing strategies, along with improved HR capacity and digitalized financial reporting, are strategic solutions for addressing the limitations faced by MSMEs in an increasingly competitive digital economy.