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Pengaruh Disiplin Kerja Dan Lingkungan Kerja Terhadap Prestasi Kerja Guru Dengan Semangat Kerja Sebagai Variabel Intervening Di SMA Negeri 1 Sutera Ringga Pratama Putra; Dori Mittra Candana; Mardhatila Fitri Sopali
Jurnal Ekonomi dan Bisnis Digital Vol. 3 No. 3 (2026): Januari - Maret
Publisher : CV. ITTC INDONESIA

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Abstract

This study aims to analyze the influence of work discipline and work environment on teacher performance with work morale as an intervening variable at SMA Negeri 1 Sutera. This research uses a quantitative approach with a survey method through Likert-scale questionnaires distributed to 85 respondents. Data analysis was conducted using Structural Equation Modeling based on Partial Least Square (SEM-PLS) with SmartPLS 3.0 software. Model testing was carried out through outer model evaluation including convergent validity, discriminant validity, Average Variance Extracted (AVE), and construct reliability, as well as inner model evaluation using R-square values and direct and indirect effect testing. The results indicate that work discipline has a positive and significant effect on work morale. The work environment has a positive but not significant effect on work morale. Work discipline has a positive and significant effect on teacher performance, while the work environment has a positive but not significant effect on teacher performance. Work morale has a positive and significant effect on teacher performance. Mediation testing shows that work morale mediates the effect of work discipline on teacher performance but does not mediate the effect of the work environment on teacher performance. These findings confirm that improving teacher performance is more strongly driven by work discipline and work morale than by the work environment directly.
Pengaruh Stres Kerja Dan Manajemen Waktu Terhadap Kinerja Karyawan Dengan Kepuasan Kerja Sebagai Variabel Intervening Pada Dinas Perdagangan Kota Padang Maria Florella; Dori Mittra Candana; Mardhatila Fitri Sopali
Jurnal Ekonomi dan Bisnis Digital Vol. 3 No. 3 (2026): Januari - Maret
Publisher : CV. ITTC INDONESIA

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Abstract

This study aims to determine and analyze the effect of work stress and time management on employee performance with job satisfaction as an intervening variable at the Padang City Trade Office. This research uses a quantitative approach with a survey method through questionnaires distributed to 30 respondents who are employees of the Padang City Trade Office. The data analysis technique used is path analysis with the assistance of SmartPLS software. The results show that work stress has a significant effect on job satisfaction. Time management also has a significant effect on job satisfaction. Furthermore, work stress has a significant effect on employee performance, while time management does not have a significant effect on employee performance. Job satisfaction has a significant effect on employee performance. In addition, job satisfaction is proven to mediate the effect of work stress on employee performance and also mediates the effect of time management on employee performance. These findings indicate that improving employee performance is not only directly influenced by work stress and time management but also indirectly through job satisfaction as a psychological factor that strengthens the relationship. Therefore, the Padang City Trade Office needs to pay attention to managing work stress and implementing effective time management to enhance job satisfaction and optimize employee performance.
The Impact of Product Quality, Social Media Marketing, and Customer Relationship on Customer Loyalty through Customer Satisfaction: A Case Study of Putri Chaniago Furniture Finola Fiftem Eka Putri; Yulasmi Yulasmi; Mardhatila Fitri Sopali
Economics and Digital Business Review Vol. 5 No. 1 (2024)
Publisher : STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/ecotal.v5i1.1131

Abstract

This study examines the influence of product quality, social media marketing, and customer relationship on customer loyalty through customer satisfaction in the context of Putri Chaniago Furniture. The research findings reveal several significant relationships. Firstly, product quality demonstrates a positive and significant impact on customer satisfaction, indicating the importance of delivering high-quality products to enhance customer satisfaction. Secondly, while social media marketing positively affects customer satisfaction, its impact is found to be nonsignificant, suggesting the need for further exploration of social media strategies for improving customer satisfaction. Thirdly, customer relationship exhibits a positive and significant influence on customer satisfaction, highlighting the importance of fostering strong relationships with customers to enhance satisfaction levels. Furthermore, all three factors—product quality, social media marketing, and customer relationship—positively and significantly affect customer loyalty through customer satisfaction, underscoring their collective importance in driving customer loyalty. These findings suggest that companies should prioritize efforts to improve product quality, optimize social media marketing strategies, and strengthen customer relationships to foster customer loyalty. Future research endeavors could explore additional variables and expand the scope of analysis to gain deeper insights into customer loyalty dynamics. Additionally, enhancing sample sizes, utilizing updated data, and broadening the research scope are recommended for ensuring the relevance and accuracy of future studies.