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All Journal Jurnal Mandiri Jurnal Mantik EAJ (ECONOMICS AND ACCOUNTING JOURNAL) Dinasti International Journal of Management Science Jurnal Ilmiah Edunomika (JIE) Management Studies and Entrepreneurship Journal (MSEJ) Jurnal Ilmiah Manajemen Kesatuan Responsive: Jurnal Pemikiran dan Penelitian Administrasi, Sosial, Humaniora dan Kebijakan Publik Enrichment : Journal of Management Akrab Juara : Jurnal Ilmu-ilmu Sosial Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) Jurnal AbdiMas Nusa Mandiri Indonesian Journal of Society Engagement (IJSE) Jurnal Abdimas Ekonomi dan Bisnis Jurnal Ekonomi EKONOMIKA45 Matriks Multidisciplinary Indonesian Center Journal Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan
Wahid Akbar Basudani
Universitas Nusa Mandiri, Indonesia
Religion Humanities Biochemistry, Genetics & Molecular Biology Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Energy Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Mathematics Medicine & Pharmacology Neuroscience Physics Social Sciences Other

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In-Depth Analysis And Exploration Of Essential Aspects In Employee Performance And Job Satisfaction At PT Paskomnas Niaga Utama Valentine Theresia Simamora; Abdullah, Muhammad; Hary Mulyadi; Wahid Akbar Basudani; Gani Wiharso
Jurnal Ekonomi Vol. 13 No. 02 (2024): Jurnal Ekonomi, Edition April - June 2024
Publisher : SEAN Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to analyze the relationship between compensation, work environment, job satisfaction, and employee performance at PT Paskomnas Niaga Utama using a path analysis model with Smart PLS software version 4.1.0.0. The exogenous variables considered are compensation and work environment, while the endogenous variables examined are job satisfaction and employee performance. This research also investigates the mediating role of job satisfaction in the relationship between compensation, work environment, and employee performance. The study utilizes a non-probability sampling approach, specifically a saturated sample of 75 respondents, and adopts a quantitative post facto method. The findings reveal that compensation and work environment have a significant positive impact on job satisfaction and employee performance. Additionally, job satisfaction plays a crucial mediating role in the relationship between compensation, work environment, and employee performance. These results contribute to a deeper understanding of the factors influencing job satisfaction and employee performance within the context of PT Paskomnas Niaga Utama. The practical implications of this research emphasize the importance for companies to prioritize compensation strategies and create conducive work environments to enhance employee satisfaction and performance, ultimately facilitating the achievement of organizational goals. However, it's essential to acknowledge the limitations of the study, such as the reliance on a specific sampling method and the potential for other unexplored variables to influence the outcomes. Further research could address these limitations and provide a more comprehensive understanding of the dynamics at play.
Digital Banking: Assessing Customer Satisfaction through Product Quality Wiharso, Gani; Akbar Basudani, Wahid; Theresia Simamora, Valentine; Mulyadi, Hary
Dinasti International Journal of Economics, Finance & Accounting Vol. 3 No. 4 (2022): Dinasti International Journal of Economics, Finance & Accounting (September - O
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijefa.v3i4.1436

Abstract

The fastest growth of information technology and the digital disruption which massively increase brought a huge impact to the banking field to continue their efforts to innovate the products. This research aims to explore whether the quality of the products offered by Bank Syariah Indonesia can improve the quality of its customers. The method that currently applied on this research was quantitative by causal approach. The sample which has been studied were 75 Indonesian Islamic Bank customers who were selected by random sampling technique. The technique chooses to selected the data was through a questionnaire. And These research reveals that an innovative product quality can be a factor that will improve the customer satisfaction area. With this research, Bank Syariah Indonesia is expected to implement and innovate their ultimate digital banking products which kindly difficult to imitate, and have high use value and cannot be replaced by other products, so as to achieve customer satisfaction and sustainable competitive advantage.
Pengaruh Beban Kerja, Motivasi, dan Kompensasi terhadap Kinerja dan Dampaknya terhadap Loyalitas pada Security di PT Sigap Prima Astrea Kawasan Astra Biz Center Putri, Vina Tresna; Wahid Akbar Basudani
Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan Vol. 5 No. 1 (2026): Januari: Jurnal Ekonomi, Manajemen Pariwisata dan Perhotelan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jempper.v5i1.5970

Abstract

Employee performance and loyalty are fundamental aspects that support organizational effectiveness, especially in the security services industry, where discipline and consistency are highly demanded. This study aims to analyze the influence of workload, motivation, and compensation on employee performance, as well as the mediating role of performance in influencing employee loyalty. The research was conducted on security personnel at PT Sigap Prima Astrea located in the Astra Biz Center. A quantitative approach was applied using a survey method with total sampling involving 48 respondents. Data was collected through structured questionnaires and analyzed using multiple linear regression to test the causal relationships between variables. The findings indicate that compensation has a positive and significant impact on performance, while motivation plays an important role in strengthening loyalty. On the other hand, workload does not have a significant impact on either performance or loyalty, and performance itself does not significantly influence loyalty. These results highlight that well-designed compensation schemes and effective motivation strategies are more impactful in improving performance and building loyalty than workload management. This study contributes to management practices by providing insights for more targeted human resource policy formulation, especially in security service companies. The originality of this research lies in the simultaneous testing of workload, motivation, and compensation with performance as a mediating variable, which is rarely applied in the context of the security services industry.
The Influence of Product Quality, Promotion, and Brand Image on Customer Satisfaction Through Purchasing Decisions at Zam-Zam Stalls in Jakarta City Hastari, Hilda; Basudani, Wahid Akbar
EAJ (Economic and Accounting Journal) Vol. 9 No. 1 (2026): EAJ (Economics and Accounting Journal)
Publisher : Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/eaj.v9i1.y2026.p1-13

Abstract

This study aims to analyze the effect of product quality, promotion, and brand image on customer satisfaction through purchasing decisions at zam-zam stalls. The development of the creative industry and event organizers has encouraged many restaurants now not only designed for dining comfort, but also carry the concept of attractive themes and decorations that make it an option for various events. Data was collected through questionnaires distributed to 95 respondents and using Structural Equation Modeling (SEM) with version 4.1.1.4 The results of this study indicate that product quality has a significant effect on purchasing decisions and customer satisfaction. Promotion has no significant effect on purchasing decisions but has a significant effect on customer satisfaction. Brand image has a positive effect on purchasing decisions and customer satisfaction. Purchasing decisions have a significant effect on customer satisfaction. Product quality and promotion have no direct influence on customer satisfaction through purchasing decisions. And brand image has a significant indirect effect on customer satisfaction through purchasing decisions. The findings of this study indicate that brand image is a factor that has an influence on customer satisfaction and purchasing decisions at zam-zam stalls.
Customer Loyalty Improvement of PT Federal International Finance Danastra Bogor Area Risda Novita Sari; Mutiara Rofingi; Purwadi Purwadi; Syafira Rindiyani; Denny Rudiyono; Adam Hidayah; Wahid Akbar Basudani
Jurnal MANDIRI: Ilmu Pengetahuan, Seni, dan Teknologi Vol 8 No 1: Juni 2024
Publisher : Lembaga Kajian Demokrasi dan Pemberdayaan Masyarakat (LKD-PM)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33753/mandiri.v8i1.263

Abstract

Online loans (pinjol) are increasingly being used by the public, especially during the Covid-19 pandemic where many households are experiencing extraordinary economic pressure. The Financial Services Authority (OJK) provides information regarding the amount of loan disbursements through loan organizing institutions or commonly known as online loan providers (pinjol) in Indonesia touched Rp 20.53 trillion in August 2023. PT Federal International Finance Danastra is an application engaged in multipurpose financing such as working capital, wedding capital, education financing and many other needs to support life. The purpose of the study was to determine how much influence service quality, brand image and customer trust have on customer satisfaction and its impact on customer loyalty at PT. Federal International Finance Danastra, this research uses quantitative analysis methods using SPSS 26 software and the sampling method uses simple random sampling with a sample size of 270 respondents using the Slovin model. Through this research analysis, it is known that the factors of service quality, brand image, consumer trust and consumer satisfaction have a strong and significant influence on consumer loyalty PT. Federal International Finance Danastra.
THE USE OF FINTECH AS A MEDIATING VARIABLE OF FINANCIAL LITERACY ON THE DIGITAL SHOPPING BEHAVIOR OF GENERATION Z UNIVERSITY STUDENTS IN INDONESIA Zeze Zakaria Hamzah; Mujito; Herman; Wahid Akbar Basudani; Vionita Qatrunnada
Multidisciplinary Indonesian Center Journal (MICJO) Vol. 3 No. 1 (2026): Vol. 3 No. 1 Edisi Januari 2026
Publisher : PT. Jurnal Center Indonesia Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62567/micjo.v3i1.2269

Abstract

This study examines the relationship between financial literacy, fintech usage, and digital shopping behavior among Generation Z university students in Indonesia, as well as the mediating role of fintech usage in this relationship. Data were collected from student respondents using purposive sampling and analyzed with path analysis. The results indicate that financial literacy significantly increases fintech usage, and fintech usage positively influences digital shopping behavior. The direct effect of financial literacy on digital shopping behavior becomes insignificant when fintech usage is included in the model, indicating that fintech usage fully mediates this relationship. These findings suggest that financial literacy encourages students to be more active in using fintech, and it is the intensity of fintech usage that drives their digital shopping behavior. This study highlights the importance of strengthening financial literacy and understanding financial technology to foster healthy financial behavior among students.
Comparative Performance Analysis of Bitcoin, LQ45 Stocks, and Antam Gold as Investment Options Zeze Zakaria Hamzah; Mujito; Herman; Wahid Akbar Basudani
Jurnal Ilmiah Manajemen Kesatuan Vol. 13 No. 5 (2025): JIMKES Edisi September 2025
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v13i5.3827

Abstract

The advancement of technology and digitalization has broadened access to various investment instruments, driving greater participation in investment activities, especially among younger generations. This shift highlights a contrast between classical investment theory, which emphasizes rational decision-making, and real-world investor behavior often influenced by trends, emotions, and phenomena like fear of missing out. This study aims to compare the performance of Bitcoin, LQ45 index stocks, and Antam gold using recent data, including local gold prices. A comparative analysis approach is used to evaluate which investment yields the best performance. The findings, based on the Sharpe, Treynor, and Jensen methods, reveal notable performance differences. Bitcoin achieved the highest Sharpe ratio, reflecting high potential returns relative to total risk, making it attractive for high-risk-tolerant investors. Antam Gold ranked highest on the Treynor ratio, indicating its strength in generating returns relative to market risk (beta), and serving as a more stable option for conservative investors. LQ45 stocks excelled using the Jensen method, showing their ability to deliver returns above market expectations, ideal for fund managers seeking to outperform benchmarks. This research reinforces the importance of aligning investment instrument choices with individual risk profiles and financial goals.
Financial Ratios and Profit Growth: Evidence from Bank BNI During COVID-19 Gani Wiharso; Wahid Akbar Basudani; Ratna Puspita; Johan Hendri Prasetyo
Jurnal Mantik Vol. 10 No. 1 (2026): May : Manajemen, Teknologi Informatika dan Komunikasi (Mantik)
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/mantik.v10i1.7118

Abstract

This study examines the effect of financial ratios, namely Loan to Deposit Ratio LDR, Debt to Equity Ratio DER, and Return on Assets ROA, on profit growth at Bank BNI over the period 2016 to 2025, covering pre, during, and post COVID 19 phases. Prior studies largely rely on short term observations and overlook crisis periods, limiting understanding of financial ratio performance under economic disruption. This study addresses this gap by providing longitudinal evidence in a crisis context. A quantitative causal approach was applied using multiple linear regression. The results show that LDR has a negative and insignificant effect on profit growth with a coefficient of negative 15.603 and a significance value of 0.102. DER also exhibits a negative and insignificant effect with a coefficient of negative 0.594 and a significance value of 0.587, while ROA shows a positive but insignificant relationship with a coefficient of 4.820 and a significance value of 0.926. Simultaneous testing indicates that all variables do not significantly affect profit growth with an F value of 1.664 and a significance level of 0.272. The model explains 45.4 percent of the variation in profit growth, although the adjusted R square of 0.181 suggests limited explanatory power. These findings highlight the limited role of financial ratios in explaining profit growth during economic uncertainty. The study contributes by providing crisis based longitudinal evidence and implies the need to incorporate broader determinants in performance evaluation
Penguatan Kapasitas Manajemen Bisnis Mikro dalam Mendorong Kemandirian Ekonomi Pemuda Berbasis Komunitas Wahid Akbar Basudani; Ati Chandrasari; Yuni Helmi
Indonesian Journal of Society Engagement Vol. 7 No. 1: April 2026
Publisher : Lembaga Kajian Demokrasi dan Pemberdayaan Masyarakat (LKD-PM)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33753/ijse.v7i1.283

Abstract

Limited managerial skills, financial literacy, and marketing capabilities remain major challenges for youth in developing community-based microenterprises. This condition was also identified among members of Ikatan Remaja RW 007 (IKRAR 007) in Pondok Cina, Depok City, who showed entrepreneurial interest but lacked adequate business management capacity. This community service program aimed to improve participants’ knowledge and skills in micro business management, business planning, simple financial recordkeeping, and community-based and digital marketing strategies. The program employed a participatory training approach consisting of needs assessment, instructional sessions, business plan preparation, cash flow recording simulations, and evaluation through pre-test and post-test. The activity was conducted on March 7, 2026, involving 15 participants. The results demonstrated significant improvements in participants’ understanding across all training components, particularly in business planning and simple financial bookkeeping. Participants also improved their ability to identify business opportunities and utilize community networks as social capital for business development. The findings indicate that community-based micro business management training is effective in strengthening youth entrepreneurial capacity and promoting community economic independence. Similar programs should be implemented continuously through follow-up mentoring and enhanced access to digital marketing.          Abstrak Keterbatasan kemampuan manajerial, literasi keuangan, dan strategi pemasaran masih menjadi kendala utama yang dihadapi pemuda dalam mengembangkan usaha mikro berbasis komunitas. Kondisi tersebut juga dialami oleh anggota Ikatan Remaja RW 007 (IKRAR 007) Kelurahan Pondok Cina, Kota Depok, yang memiliki minat berwirausaha namun belum memiliki kapasitas yang memadai dalam pengelolaan usaha. Kegiatan pengabdian kepada masyarakat ini bertujuan meningkatkan pemahaman dan keterampilan peserta mengenai manajemen bisnis skala mikro, penyusunan rencana usaha, pencatatan keuangan sederhana, dan pemasaran berbasis komunitas serta media digital. Metode pelaksanaan menggunakan pendekatan pelatihan partisipatif yang meliputi analisis kebutuhan, penyampaian materi, praktik penyusunan rencana usaha, simulasi pencatatan arus kas, dan evaluasi melalui pre-test serta post-test. Kegiatan dilaksanakan pada 7 Maret 2026 dengan melibatkan 15 peserta. Hasil kegiatan menunjukkan adanya peningkatan pemahaman peserta pada seluruh aspek yang dilatihkan, terutama pada kemampuan menyusun rencana usaha dan melakukan pencatatan keuangan sederhana. Peserta juga menunjukkan peningkatan kemampuan dalam mengidentifikasi peluang usaha dan memanfaatkan jaringan komunitas sebagai modal sosial untuk pengembangan usaha. Kegiatan ini membuktikan bahwa pelatihan manajemen bisnis skala mikro berbasis komunitas efektif dalam meningkatkan kapasitas kewirausahaan pemuda dan memperkuat kemandirian ekonomi komunitas. Program serupa perlu dilaksanakan secara berkelanjutan melalui pendampingan lanjutan dan penguatan akses pemasaran digital. Kata Kunci: kewirausahaan; manajemen bisnis mikro; pemberdayaan komunitas; pemuda; UMKM
Co-Authors Adam Hidayah Adam Hidayah Andini Eka Saputri Ati Chandrasari Denny Rudiyono Febrianto Fitryana, Destika Gani Wiharso Gani Wiharso Givan, Bryan Hary Mulyadi Hastari, Hilda Herman, Herman Ida Zuniarti Ida Zuniarti, Ida Instianti Elyana Johan Hendri Prasetyo Joko Ariawan Moch. Benny Alexandri Muhammad Abdullah Muhammad Abdullah Mujito Mujito Mulyadi, Harry Mulyadi, Hary Mutiara Rofingi Mutiara Rofingi Nurcahyo Kumolo Marsono Nursah, Muchamad Prasetyo, Johan Hendri Purwadi Purwadi Purwadi Purwanto , Obi Eko Purwanto, Oby Eko Putri, Vina Tresna Ratna Puspita Risda Novita Sari Risda Novita Sari Sri Rusiyati Syafira Rindiyani Ula, Masrifatul Valentine Theresia Simamora Valentine Theresia Simamora Vionita Qatrunnada Yuni Helmi Zahwa, Putri Zeze Zakaria Hamzah Zeze Zakaria Hamzah