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Analisa Pengaruh Gaya Kepemimpinan Terhadap Kinerja Pegawai Pada PD Pasar Jaya Hwi Lindeteves Jakarta Barat Nurvi Oktiani
Media Ekonomi Media Ekonomi : Vol 21 No 1 Januari 2021
Publisher : Lembaga Publikasi Ilmiah dan Penerbitan (LPIP)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30595/medek.v21i1.11775

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In organization must have done planning in human resource management processing to get right person for the right position. the targets of human resource management in organization management functions tell about leadership issues. The purpose of the research to determine the influence of leadership style on employee performance in PD Pasar Jaya HWI Lindeteves West Jakarta in Nursing Field. The method is used the method of quantitative analysis. The data obtained through the spread of questionnaires with Likert scale measurements, for the sample of 36 respondents from a population of 40 employees. The technique analysis is used correlation coefficient test, coefficient of determination test, and test of regression equation. Based on the calculation of correlation coefficient obtained value of 0.385 indicates that the low level of relationship between leadership styles on employee performance, the coefficient of determination shows the value indicates that the influence of leadership style on employee performance influential and the rest influenced by others factors such as work discipline, motivation, training, job satisfaction and compensation. From the regression is meaning the leadership style plus 1 unit then will increase employee performance, For advice, the organization should has to head of the nursing field continue to work, improve and understand the application of leadership style to employees it can be more conducive.
SOSIALISASI PENDAFTARAN MEREK DAGANG DALAM MELINDUNGI INDUSTRI KREATIF UMKM Nurvi Oktiani; Nurhidayati Nurhidayati; Ana Ramadhayanti; Dhuha Safria; Yoseph Tajul Arifin
JURNAL PENGABDIAN MANDIRI Vol. 2 No. 9: September 2023
Publisher : Bajang Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

UMKM memiliki peranan yang sangat penting dalam perekonomian negara,karena mampu memberikan kontribusi signifikan terhadap pertumbuhan ekonomi, melalui aktivitas produksi, penjualan dan ekspansi bisnis. Selain itu UMKM mampu mendorong inovasi, diversifikasi ekonomi dan menciptakan bisnis yang dinamis. UMKM memiliki keberagaman produk dan layanan unik, untuk memenuhi kebutuhan dan preferensi konsumen yang spesifik. Untuk itu pelaku usaha UMKM harus memiliki merek dagang tersendiri. Merek dagang harus didaftarkan agar memiliki nilai. Dengan pendaftaran merek akan memberikan hak eksklusif untuk menggunakan merek tersebut dalam kegiatan bisnis. Selain itu juga memberikan perlindungan hukum terhadap penggunaan yang tidak sah dan penyalahgunaan merek oleh orang lain. Merek Dagang yang terdaftar juga akan membantu membedakan suatu produk barang yang satu dengan barang yang lain, serta memiliki nilai ekonomis dalam bisnis karena dapat dijadikan agunan untuk pendanaan pada lembaga keuangan. Karena itulah Universitas Bina Sarana Informatika bekerja sama dengan mitra UMKM Bekasi-Aryza Collection mengadakan sosialisasi pendaftaran merek dagang agar merek dagang para pelaku UMKM mendapat perlindungan hukum
ANALISIS FAKTOR TERHADAP SERVICE QUALITY ATRIBUT DAN PERANANNYA DALAM IMPLEMENTASI HARAPAN PENGUNA JASA PT KAI COMMUTER INDONESIA Oktiani, Nurvi
Perspektif : Jurnal Ekonomi dan Manajemen Akademi Bina Sarana Informatika Vol 16, No 2 (2018): September 2018
Publisher : www.bsi.ac.id

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (191.151 KB) | DOI: 10.31294/jp.v16i2.3749

Abstract

Based on for increasing interest and needs in service sector, it should be for all of industries must provide encouragement for creating an appreciation in service quality procedure and provision, thereby for increasing service quality provider consist of land, port and air transportation management where is need a condition or procedure in service quality for fulfill expectation from customer or consumer. The research has been done with used quantitative research design method, with analytic technic data used factor analysis. Data has been got by spread of questionnaire to 400 samples with characteristic samples are customer whom use transportation by train or PT KAI Commuter line continuously with Jakarta, Bogor, Tangerang Bekasi and Depok Area. Samples have been taken by simple Random Sampling technic. Indicators or Characteristic for Service Quality Attributes consist of Intangibility, Inseparability and Unique dimensions, as for the Result of this research has been used Factor Analysis can be describe in Rotated Component Matrix divided two factors. From the result which two factors can be classified with Qualifying Factors and Vantage Factors, The Qualifying Factors consist of accuracy, trust, fulfill, fluctuation, expertise, and interaction, meanwhile Vantage Factors consist of Capability, Information, Performance, Active or Empathetic., From the result can be taken a decision or solution, It should be for service quality Provider in Commuter line must fulfill the Qualifying Factor and so that the standard of procedure or provision in service quality attributes can meet in standard of Expectation consumer demand
Peningkatan Produktifitas Kerja Melalui Budaya Kerja dan Motivasi Kerja Pada PT Pelita Air Service Tangerang Oktiani, Nurvi; Winarno, Slamet Heri
Perspektif : Jurnal Ekonomi dan Manajemen Akademi Bina Sarana Informatika Vol 18, No 1 (2020): Maret 2020
Publisher : www.bsi.ac.id

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31294/jp.v18i1.7551

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This study aims to analyze and test the relationship or influence of work culture and work motivation on the work productivity of airline employees of PT Pelita Air Service Tangerang. Respondents in this study amounted to 100 employees from various parts of the company using purposive sampling techniques. The research design uses quantitative research survey methods, interviews and questionnaires. Data collection was carried out by distributing questionnaires using a Likert scale. The analysis technique uses descriptive analysis and inferential analysis using the correlation regression analysis method. The results showed that work culture and work motivation had a positive and significant effect on work productivity by 71% while 29% were influenced by other factors.
SOSIALISASI PENGENALAN DAN PEMANFAATAN E-COMMERCE SEBAGAI MEDIA PENJUALAN ONLINE BAGI UMKM DI BEKASI Ana Ramadhayanti; Nurvi Oktiani; Nurhidayati Nurhidayati; Dhuha Safria; Yoseph Tajul Arifin
BUDIMAS : JURNAL PENGABDIAN MASYARAKAT Vol 5, No 2 (2023): BUDIMAS : Jurnal Pengabdian Masyarakat
Publisher : LPPM ITB AAS Indonesia Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/budimas.v5i2.10918

Abstract

bidang UMKM. Kurangnya pemahaman UMKM tentang e-commerce membuat kurang maksimal penjualan barang hasil kerajinan. Sosialisasi Pengenalan Dan Pemanfaatan c-commerce Sebagai Media Penjualan Online Bagi UMKM Di Bekasi ini dilakukan untuk membantu meningkatkan hasil penjualan mitra. Berdasarkan hasil sosialissai yang dilakukan menujukkan bahwa peserta UMKM sangat ntusias daan memahami pemaparan yang dilakukan oleh narasumber. Hasil pemaparan narasumber terkait c-commerce menujukkan bahwa kegiatan ini tidak hanya membuka wawasan dan pola pikir dari peserta UMKM namun juga peserta dapat langsung sharing dan berdiskusi tentang kegiatan yang dilakukan. Anggorokasih W. Pemilik Aryza Jewellery salah satu peserta UMKM Bekasi yang dibuatkan websitenya merasa senang dan puas dengan tampilan design website tersebut. Selain itu dari hasil pembuatan c-commerce tesebut juga diharapkan dapat membantu para peserta UMKM khususnya Anggorokasih W dalam mempromosikan barang dan hasil kerajinan keseluruh pelosok tanpa harus terbentur jarak dan waktu. Selama ini Aryza Jewellery memasarkan produk kerajinan dengan menyewa stand yang ada di di blu plaza bekasi Jl. Chairil Anwar No.27-36, RT.004/RW.009, Margahayu, Kec. Bekasi Tim., Kota Bks, Jawa Barat 17113. Hasil kerajinan yang dibuat adalah dengan menggunakan bahan utama batu dan kawat yang dapat menghasilkan beberapa aksesoris seperti kalung, cincin, anting, bros dan lain lain.
ANALISIS FAKTOR KUALITAS PELAYANAN DALAM MENINGKATKAN KEPUASAN PELANGGAN PADA PT UNIBLESS INDO MULTI JAKARTA SELATAN Agustina, Teni; Oktiani, Nurvi; Lestari, Nurlaela Eva Puji

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Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (74.809 KB) | DOI: 10.31955/mea.v5i1.701

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For attempting the Quality of Service as a one of marketing strategy, it is an obligation for fulfill all of Customer Expectation, The Company must have bargained service which can be received and felt by consumer, and it is good choices, that the service can be excess than the expectation of consumer, until it can be created the high of Service Quality performance. In other hand the purpose of this research know the factors from service quality which have been done and which is the others factor must be given more attention for increasing the consumer service. The methods from this research use quantitative, with data have been collected by Questionnaires, the amount of samples consist of 60 respondents, from the Customer of PT UNIBLESS INDO MUKTI, beside that use analysis Factor with the Processing data use Correlation factor, extraction factor and Rotation Factor From the result of research, it can be decided the factor that have been done in this company is the knowledge of customer needs, and in other hands the factors which must have been more attention is how to the company create the high value and product performance, in advice from the result the company must think of the steps or strategies for creating the high value until the purpose of company for increasing customer satisfaction have achieved
ANALISIS FAKTOR PENENTU KUALITAS PRODUK DALAM MENINGKATKAN LOYALITAS PELANGGAN PADA CV. PANDAWA DIGITAL PRINTING DEPOK Lestari, Nurlaela Eva Puji; Agustina, Teni; Oktiani, Nurvi

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Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (74.735 KB) | DOI: 10.31955/mea.v5i1.946

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Untuk menjadi sebuah perusahaan jasa printing yang besar dari banyaknya pesaing yang mempunyai bidang yang sama, perusahaan perlu memperhatikan kualitas produk yang akan ditawarkan pada pelanggan. Hal ini bisa berdampak pada loyalitas pelanggan dan sebagai sumber keberlangsungan pada masa mendatang. Tujuan dari penelitian ini adalah untuk mengetahui analisis faktor penentu kualitas produk terhadap loyalitas pelanggan pada CV Pandawa Digital printing Depok. Penelitian ini menggunakan metode deskriptif kuantitatif dan sampel probability merupakan sampel random sampling dalam kemungkinan keseluruhan anggota populasi dapat terpilih sebagai sampel dalam penelitian. Pengambilan data dalam bentuk kuisioner menggunakan pernyataan sebanyak 15 butir soal. Sedangkan sampel yang digunakan sebanyak 70 dari karyawan CV Pandawa Digital Printing Depok. dengan pengujian maka hasil koefisien korelasi dapat memperoleh nilai 0.693 dengan kesimpulan hubungan kuat antara kualitas produk dan loyalitas pelanggan. Sedangkan dari hasil uji koefisien determinasi diperoleh hasil sebesar 0.58% menunjukan akan adanya kualitas produk yang berpengaruh pada loyalitas pelanggan dengan tingkat hubungan sedang dan 42% sisanya dipengaruhi oleh faktor lain yang belum diketahui penulis pada penelitian ini. Dari hasil penelitian ini dapat disimpulkn sebagai berikut yang pertama kualitas produk berpengaruh kuat terhadap loyalitas pelanggan; dan kedua kualitas produk memiliki tingkat hubungan sedang dengan loyalitas pelanggan.
PENGARUH MANAJEMEN KINERJA DAN KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN PENGGUNA JASA TRANSPORTASI Oktiani, Nurvi; Lestari, Nurlaela Eva Puji; Agustina, Teni

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Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (74.748 KB) | DOI: 10.31955/mea.v5i3.1345

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Transportation system in Indonesia as a general and especially in Jakarta have been integrated and managed for fulfill and increasing demand for user in Public Transportation, the managing of Public Transportation is needed not only demand user but also make connection for user duties, so that can reach efficiency and efficient and achieve satisfaction, one of ways for managing Public transportation with increasing performance management and service quality. The research have a purpose for knowing what extent the impact of Performance management and Service Quality toward increasing of Customer Satisfaction the user of Public Transportation. The Methods of research use Quantitative with ordinal scale, and the amount of samples consist of 400 user of public Transportation in Transjakarta. The Data is taken by Spread of Questionnaire, The Processing data have been used by Statistical Package For Social Sciences(SPSS) with Reliabilities, Validities, Normality of Residual, Multicollinearity, heteroscedasticity, autocorrelation, partial correlation between independent variable and evaluation of Regression. From the result can explain between Performance Management and Service Quality have significant relation toward customer satisfaction beside that it have been significant impact between variables, with determinant coefficient performance management and service quality can explain customer satisfaction with amount 54.5% leftovers can be described with another factors such as customer relationship management and Customer expectation, etc, and the advice in the future for consideration, it is need new strategies or program for increasing customer satisfaction.
Pengaruh Pemberian Kompensasi dan Motivasi Kerja terhadap Kepuasan Kerja pada PT. Kirana Swasti Parama Indra Mulyawan; Nurvi Oktiani
PPIMAN Pusat Publikasi Ilmu Manajemen Vol. 2 No. 3 (2024): Juli : Pusat Publikasi Ilmu Manajemen
Publisher : Fakultas Ekonomi & Bisnis, Universitas Nusa Nipa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59603/ppiman.v2i3.437

Abstract

This study aims to find out whether there is an effect of compensation and work motivation on job satisfaction at PT. Kirana Swasti Parama. The research method used is a quantitative method with a data collection method through questionnaires. The data analysis technique used is the likert scale. The data source used is primary data with the help of statistical data analysis tools of the SPSS Version 26 program and the sample used in this study consists of 30 respondents. The variables used were independent, namely compensation (X1) and work motivation (X2), and the dependent variable was job satisfaction (Y). The results of the study on multiple linear regression analysis show the regression equation Y = 1.450 + 0.413 X1 + 0.539 X2. The results of the t-test result showed that tobtained > ttable (3.132 > 2.04523) for compensation for job satisfaction and the tobtained > ttable (4.617 > 2.04523) for motivation for job satisfaction, which means that there was an effect of compensation and work motivation on job satisfaction. The results of the F test showed a value of fobtained > ftable (104,747 > 3,354), meaning that the provision of compensation and work motivation had a great influence on the job satisfaction of employees of PT. Kirana Swasti Parama.
Pengaruh Disiplin Kerja Dan Kepuasan Kerja Terhadap Kinerja Karyawan Pada PT. Pustaka Gemilang Motor Lutfiah, Sari; Nurvi Oktiani
Sammajiva: Jurnal Penelitian Bisnis dan Manajemen Vol. 2 No. 3 (2024): September : SAMMAJIVA : Jurnal Penelitian Bisnis dan Manajemen
Publisher : Institut Nalanda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47861/sammajiva.v2i3.1138

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  The purpose of this research is to find out how job satisfaction and work discipline impact the performance of PT employees. Gemilang Motor Library. This research uses quantitative methods. This research involved 30 employees in the human resources division of PT. Gemilang Motor Library, and the results show that work discipline and job satisfaction variables have a significant influence on employee performance. Work discipline and job satisfaction are important components in improving employee performance.