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All Journal JDM (Jurnal Dinamika Manajemen) Jurnal Akuntansi dan Keuangan Jurnal Manajemen dan Bisnis International Conference on Law, Business and Governance (ICon-LBG) SOSIALITA International Multidiciplinary Conference on Social Sciences (IMCoSS) Jurnal EMT KITA Kinerja: Jurnal Ekonomi dan Manajemen IKRA-ITH EKONOMIKA ISOQUANT : Jurnal Ekonomi, Manajemen dan Akuntansi YUME : Journal of Management IDENTIFIKASI: Jurnal Ilmiah Keselamatan, Kesehatan Kerja dan Lindungan Lingkungan MANAJEMEN DEWANTARA eCo-Buss Jurnal Terapung : Ilmu - Ilmu Sosial Didaktik : Jurnal Ilmiah PGSD STKIP Subang GEMA : Jurnal Gentiaras Manajemen dan Akuntansi Studi Ilmu Manajemen dan Organisasi International Journal of Education, Social Studies, And Management (IJESSM) Bima Journal : Business, Management and Accounting Journal Sibatik Journal : Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan Journal of Education Research Jurnal Inovasi Pembangunan EKONOMIKA45 eCo-Fin East Asian Journal of Multidisciplinary Research (EAJMR) Sinomika Journal: Publikasi Ilmiah Bidang Ekonomi dan Akuntansi BUSINESS AND ENTERPREUNERSHIP JOURNAL Al-Hisbah Jurnal Ekonomi Syariah Jurnal Pengabdian Masyarakat Tapis Berseri QISTINA: Jurnal Multidisiplin Indonesia Aurelia: Jurnal Penelitian dan Pengabdian Masyarakat Indonesia Innovative: Journal Of Social Science Research Benefit : Journal of Bussiness, Economics, and Finance International Journal of Accounting, Management, Economics and Social Sciences (IJAMESC) Jurnal Ilmiah Cano Ekonomos Jurnal Manajemen dan Bisnis (JMB) Journal of Accounting Taxing and Auditing (JATA) Business and Enterpreneurship Journal (BEJ) MABUSS: Journal of Management, Business and Social Sciences Jurnal Pengabdian UMKM Journal of Economics, Bussiness and Management Issues International Journal of Economics, Business and Innovation Research Hirarki : Jurnal Ilmiah Manajemen dan Bisnis Jurnal Ilmiah Cano Ekonomos Jurnal Ilmu Manajemen
Ardansyah
Universitas Bandar Lampung
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The Influence Of Product Quality, Service Quality, And Price On Consumer Purchasing Decisions On Promise Soul Coffee Gedong Meneng, Rajabasa, Unila. Ardansyah Ardansyah; Rizky Adi Saputra
International Journal of Economics, Business and Innovation Research Vol. 3 No. 05 (2024): International Journal of Economics, Business and Innovation Research (IJEBIR)
Publisher : Cita konsultindo

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Abstract

This research aims to understand and analyze the influence of product quality, service quality and price on purchasing decisions at Janji Jiwa Coffee Gedong Meneng. The population in this research is consumers of Janji Jiwa Coffee Gedong Meneng. The population in this study is unknown. The sample calculation formula for an unknown population uses the Lemeshow formula. So if based on this formula the n obtained is 96.04 = 100 people, then in this research the author must at least take data from a sample of at least 100 people. This analysis uses calculations through statistical methods and to make data analysis easier, this research uses SPSS 25 software. The analysis to be carried out is multiple linear tests, t tests, and coefficient of determination tests. Based on the results of data analysis, it can be concluded that product quality, service quality and price have a positive and significant influence together on purchasing decisions at Janji Jiwa Coffee Gedong Meneng.
Analisis Pengaruh Kualitas Layanan terhadap Loyalitas Pelanggan Pada Rumah Sakit Mutiara Bunda Tulang Bawang Ribowo, Riko; Ardansyah, Ardansyah
Journal of Education Research Vol. 5 No. 3 (2024)
Publisher : Perkumpulan Pengelola Jurnal PAUD Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37985/jer.v5i3.925

Abstract

Rumah sakit merupakan lembaga pelayanan kesehatan paripurna yang menyediakan layanan gawat darurat, rawat jalan dan rawat inap yang penyelenggaraanya dilakukan oleh dokter, perawat dan tenaga ahli. Penelitian ini bertujuan untuk mengetahui apakah kualitas layanan berpengaruh terhadap loyalitas pelanggan. Penelitian dilakukan di poliklinik Rumah sakit mutiara bunda pada bulan desember tahun 2023. Metode penelitian analitik deskriptif dengan desain cross sectional terhadap 100 sample. Teknik pengambilan sample consecutive sampling. Variable bebas (Independent) adalah kualitas layanan yang terdiri dari variabel keandalan(reliability), ketanggapan (responsiveness), jaminan (assurance), empati (empathy), bukti fisik (tangibles), dan variabel terikat (dependents) adalah loyalitas pelanggan. Penelitian ini menggunakan instrumen kuesioner. Metode analisis menggunakan uji t, uji F, dan uji koefisien determinasi (R2). Hasil uji t terhadap lima variabel kualitas layanan yaitu keandalan, ketanggapan, jaminan, empati dan bukti fisik menunjukan nilai t hitung > t tabel dan nilai signifikasi <0,05 sehingga dapat disimpulkan kelima variabel kualitas layanan secara parsial berpengaruh terhadap loyalitas pelanggan. Hasil uji F menunjukan tingkat signifikasi = 0,000 sehingga dapat disimpulkan lima variabel kualitas pelayanan secara bersama-sama berpengaruh terhadap loyalitas pelanggan. Hasil uji koefisien determinasi diperoleh nilai R2 = 0,905 berarti kualitas pelayanan berpengaruh sebesar 90,5% terhadap loyalitas pelanggan. Kesimpulan penelitian ini kualitas layanan berpengaruh terhadap loyalitas pelanggan.
Pengaruh Manajemen Pelayanan dan Produktivitas Kerja Pegawai Terhadap Akreditasi UPT Puskesmas Segala Mider Bandar Lampung Oktalisya, Vina; Ardansyah
Jurnal EMT KITA Vol 7 No 4 (2023): OCTOBER 2023
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET) - Lembaga KITA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/emt.v7i4.1616

Abstract

This study aims to study the influence of labor productivity and service management on accreditation at UPT Puskesmas Sangat Mider Bandar Lampung. The method used in this study was a survey and descriptive quantitative analysis with the participation of 42 respondents. The results of the discussion show that the accreditation of All Mider Bandar Lampung Community Health Center has had a significant impact on the productivity of staff and public health service management.  The conclusion of this article asserts that improving public health service policies in community health centers and increasing workforce productivity can contribute significantly to achieving accreditation outstanding.
Improving the Quality of Financial Records Towards the Effectiveness of MSME Business Management Yera Reflection Bandar Lampung Lase, Bernard Putra Fajar Jaya; Ardansyah, Ardansyah
International Journal Of Education, Social Studies, And Management (IJESSM) Vol. 4 No. 1 (2024): The International Journal of Education, Social Studies, and Management (IJESSM)
Publisher : LPPPIPublishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52121/ijessm.v4i1.214

Abstract

In preparing financial reporting, entrepreneurs can use financial accounting standards (SAK). Financial Accounting Standards (SAK) is a standard that regulates the process of preparing and presenting financial statements in order to create uniformity that can be understood by various stakeholders. However, not many MSME entrepreneurs apply financial accounting standards to manage their business financial reports. Improving the quality of financial reporting can support the effectiveness of business management. This study aims to look at the quality of financial reporting of Yera Reflexology and its impact on the effectiveness of business management. The Method have used qualitative descriptive. In this study using three techniques for data collection, namely data reduction, data presentation, conclusion drawing. From the results of research conducted at Yera Reflexology, it shows that the financial reporting carried out is still very simple and not in accordance with financial accounting standards. Yera reflection's financial report are still classified as very simple because business owners do not have knowledge of financial accounting standards for MSME so that business owners cannot present complete financial information.
IDENTIFIKASI BAHAYA DAN PENILAIAN RISIKO PADA PEKERJAAN KEBERSIHAN TAMAN DI PT XYZ Ardansyah, Ardansyah; Yuliana, Lina; Zainul, L. M.
IDENTIFIKASI Vol 10 No 1 (2024): Mei 2024
Publisher : Program Studi Kesehatan dan Keselamatan Kerja

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36277/identifikasi.v10i1.344

Abstract

Kebersihan taman merupakan salah satu hal yang penting untuk menciptakan lingkungan yang nyaman dan aman baik bagi karyawan maupun prusahaan.pada pekerjaan kebersihan taman di PT XYZ terdapat 5 aktifitas kerja diantaranya pemotongan rumput, penyapu jalan, penggalian paret, pemangkasan tanaman dan penyemprot rumput liar. Metode yang digunakan deskriftif kualitatif. Dengan menggunakan metode Hazard identification risk assesment and risk control (HIRARC). Dari 5 aktifitas kerja diatas terdapat 14 bahaya diantaranya paparan alat pemotong, kebisingan, gerakan berulang, bahan kimia, debu, sengatan serangga, benda tajam, cairan mudah terbakar dan kondisi lingkungan yang miring. Dan terdapat 14 risiko diantaranya 1 risiko tinggi alat pemotong yang tajam 9 risiko sedang : gangguan pendengaran, kebakaran, gangguan pernafasan, pegal pada pinggang dan iritasi pada kulit 4 risiko ringan gerakan berulang, tersengat serangga dan terluka saat membersihkan paret.
PENGEMBANGAN UMKM TOKO KELONTONG KONVENSIONAL SRC TATA DI BANDAR LAMPUNG Ardansyah, Ardansyah; Patmarina, Hepiana; Sitanggang, David Pasroha
Jurnal Pengabdian UMKM Vol. 2 No. 2 (2023): Juli
Publisher : Pusat Studi UMKM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36448/jpu.v2i2.38

Abstract

UMKM toko kelontong milik Tata menjadi Sampoerna Retail Community (SRC). Mengetahui apa saja aplikasi yang perlu diberikan oleh PT. HM. Sampoerna terhadap UMKM toko retail untuk menarik konsumen berbelanja kebutuhan sehari-hari agar Sampoerna Retail Community (SRC) Tata dapat bersaing dengan UMKM lainnya. Hasil dari penelitian ini menunjukkan bahwa UMKM Sampoerna Retail Community (SRC) adalah sebuah program yang dimiliki oleh PT. HM. Sampoerna, Tbk., untuk membantu dan membina para UMKM dalam mengelola usahanya untuk pengembangan bisnis yang bersifat digitalisasi untuk mengatasi persaingan yang tinggi antar UMKM yang pertama kali ada di Medan pada tahun 2008, kemudian pada tahun 2017. UMKM Toko Tata bergabung dengan Sampoerna Retail Community (SRC) sampai sekarang dengan menggunakan aplikasi (Ayo SRC Toko, Ayo SRC Kelontong, Ayo Kasir dan Pojok Bayar).
Pengaruh Motivasi Kerja dan Disiplin Kerja Terhadap Kinerja Security PT. Partamina Geothermal Energy Ulubelu Budiman, Ali; Ardansyah, Ardansyah
Journal of Economics, Bussiness and Management Issues Vol. 1 No. 2 (2024): Januari-Maret
Publisher : Indonesian Journal Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47134/jebmi.v2i1.138

Abstract

This study delves into the critical relationship between work discipline, motivation, and security performance within PT. Partamina Geothermal Energy Ulubelu. Through a survey conducted among 48 security guards, the impact of these factors was meticulously examined. Leveraging SPSS version 40 for data analysis, the research employed multiple linear regression analysis and the Pearson product moment validity test to evaluate the hypotheses. The results underscored the significant influence of both work motivation and discipline on security performance. Specifically, the findings revealed that heightened levels of motivation and adherence to work discipline correlate positively with enhanced security outcomes. Consequently, the research concludes that PT. Partamina Geothermal Energy Ulubelu's security performance is notably shaped by the interplay of these factors. This elucidation contributes to a deeper comprehension of the dynamics underpinning organizational security and underscores the pivotal role played by motivational factors and disciplined work practices within this context.
EFFECT OF WORK MOTIVATION, WORK CONFLICT AND WORK ENVIRONMENT ON PERFORMANCE OF PTPN VII EMPLOYEES BANDAR LAMPUNGIN THE TIME OF THE COVID-19 PANDEMIC Zelda, Yurike Tri; Ardansyah , Ardansyah; Defrizal, Defrizal
Journal of Management, Business and Social Sciences Vol. 2 No. 1 (2024): January
Publisher : Program Studi Magister Manajemen

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Abstract

The Covid-19 pandemic has had a major impact on global health and economy. WHO data shows that 70% of Covid-19 patients are aged 31 to 45 years. In Indonesia, the spread of the virus is high, with local transmission already occurring. The public must comply with health protocols, including companies that must also implement them.Human resource (HR) management needs to adapt to reduce crowding in the workplace. These changes affect employee performance, especially with the implementation of work from home, which can reduce performance due to motivation, conflict, and work environment. This quantitative research involved 70 employees of PT PTPN VII Bandar Lampung. The results showed F count (91.013) > F table (3.13) and a significant value of 0.000 <0.05, which means work motivation, work conflict, and work environment have a significant positive effect on employee performance. An increase in these three variables will improve employee performance.
PENGEMBANGAN UMK PRODUK OLAHAN KELAPA DESA BUNUT, LAMPUNG Barusman, M. Yusuf S.; Simarmata, Marudut J.F.; Dunan, Hendri; Aprinisa, Aprinisa; Oktaviannur, M.; Ardansyah, Ardansyah
Jurnal Pengabdian UMKM Vol. 4 No. 1 (2025): Januari
Publisher : Pusat Studi UMKM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36448/jpu.v4i1.86

Abstract

Pengembangan Usaha Mikro, Kecil, dan Menengah (UMKM) produk olahan kelapa di Desa Bunut, Lampung, merupakan fokus utama dalam upaya meningkatkan nilai tambah dari komoditas unggulan ini. Dengan potensi besar dalam produksi kelapa, desa ini menghadapi tantangan dalam pengolahan dan pemasaran yang efektif. Melalui program pengabdian masyarakat yang terstruktur, dilakukan identifikasi kebutuhan pelaku UMKM, penyusunan program pelatihan, serta pendampingan yang berkelanjutan. Program pelatihan ini berfokus pada teknik pengolahan kelapa yang inovatif, pemasaran digital, dan pembangunan jejaring dengan berbagai pemangku kepentingan. Hasil dari program menunjukkan peningkatan keterampilan pengolahan, strategi pemasaran yang lebih efektif, dan penguatan jaringan kerja, serta kontribusi terhadap pelestarian budaya lokal. Dengan adanya pelatihan dan dukungan yang memadai, UMKM di Desa Bunut berhasil meningkatkan penjualan produk hingga 30% dan memperluas akses pasar. Keberhasilan program ini menegaskan pentingnya pendekatan holistik dan kolaboratif dalam pengembangan UMKM di Indonesia, serta menjadikannya sebagai model bagi daerah lain dalam pengembangan ekonomi lokal dan pelestarian budaya.
The Effect Of Service Quality And Customer Satisfaction On Customer Loyalty At Coffee Flamboys Roaster Bandar Lampung Ardansyah, Ardansyah; Muhammad Ferdiansyah asari
International Journal of Economics, Business and Innovation Research Vol. 4 No. 01 (2025): International Journal of Economics, Business and Innovation Research( IJEBIR)
Publisher : Cita konsultindo

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Abstract

This study aims to analyze the effect of service quality and customer satisfaction on customer loyalty at Coffee Flamboys Roaster, Bandar Lampung. Using quantitative methods and multiple regression analysis, this study involved 83 respondents selected through purposive sampling technique. The analysis results show that service quality has a positive and significant effect on customer loyalty, with a regression coefficient of 0.471. In addition, customer satisfaction also contributes positively to customer loyalty with a coefficient of 0.347. Simultaneous analysis shows that these two independent variables together have a significant influence on customer loyalty, with the R² value indicating a substantial contribution to the variation in loyalty. These findings emphasize the importance of improving service quality and customer satisfaction to build sustainable loyalty. Therefore, it is recommended that Coffee Flamboys Roaster improve product and service quality, and provide training to employees to increase empathy in service. This research provides valuable insights for coffee shop managers in an effort to increase customer loyalty in the midst of intense competition.
Co-Authors , Wasilawati , Wasilawati . Selviana Abram Radiva Suroso Adinda Putri Ramadhani Afrizal Al-Jundi, Rega Dinzki Amriyadi, Amriyadi Anisa Hasan, Sarah Aprinisa Ardana, Luthfia Asi Chintia Meilani Aurora, Malida Ayu Ichda Mardatila Bambang Pratowo Bambang Sumenang Bayu Adi Saputra Budiman, Ali David Sitanggang Defrizal Defrizal Defrizal Defrizal Dika Saputra Dimas Adji Prakasa Erika Lucas Federicko Ardy Fikko Setiawan Putra fitria ningsih Ghilva Silla Sharani Gita Savitri Habiburahhman Habiburahhman Hendri Dunan Hepiana Patmarina, Hepiana Hery Riyanto Heryuda Ibrahim Hestina, Aprillia I Made Ian Ok May Sena Ida Farida Jant Kennedy Junior Kholis Muhyiddin Lase, Bernard Putra Fajar Jaya M Rasyid Akbar M. Ferlin Aziz Hakim M. Oktaviannur M. Yusuf S. Barusman M. Yusuf S. Barusman Mariyana, Mika Marlinda Marlinda Marlinda Maulana Fadil Rachman Muhammad Ferdiansyah Asari Muhammad Haykal Marlyn Ni Nengah Dwi Puspayani Noning Verawati Nuria Erisna Oktalisya, Vina Olivia Tjioener Paulus Hasan posroha, david Rahmi, Agustina Rakel Yoandri Ribowo, Riko Rizky Adi Saputra Rosmiaty Tarmizi Salsabila Najmalia Sapmaya Wulan Sarah Anisa Hasan Sari Amelia Diah Sari, Riska Novita Sena, I Made Ian Ok May Shilvia Seprianty Silvia Damayanti Simarmata, Marudut J.F. Sinaga, Maria Betrisia Sitanggang, David Pasroha Soewito Sriyani, Ni Wayan Dewi Stefanny Ellena Rushlan Sumenang, Bambang Tina M B Virgawenda Tri Lestira Putri Warganegara Virgawenda, Tina Wahyu Ageng Laksono Yohanes Davit Widarto Yola Ridani Yuliana Yuliana Yuliana, Lina Zainul, L. M. Zeizou Indra Pratama Zelda, Yurike Tri