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Analisis Pengaruh Layanan Digital Perbankan Syariah terhadap Literasi Keuangan Syariah Generasi Milenial Yasin, Rozaq M.; Lailyah, Nurzahroh; Edris, Mochamad
Jurnal BAABU AL-ILMI: Ekonomi dan Perbankan Syariah Vol 6, No 1 (2021): Islamic economics and banking research
Publisher : Universitas Islam Negeri Fatmawati Sukarno Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29300/ba.v6i1.2761

Abstract

Good financial literacy, especially in the digital era now is important to be understood by millennials. The digitization of Islamic which is able to provide more efficient, safer, faster financial products and the risk of losing money is less well understood by this generation. Islamic digital banking services like mobile banking and internet banking, which describe the virtual process to support all services, are expected to be able to significantly increase the level of Islamic banking literacy and have a positive impact on business growth in general. This study used a quantitative descriptive research design. The sampling method used purposive sampling method. Data was obtained by using questionnaire which was distributed to 100 millennial respondents who used m-banking or i-banking in Kudus. The answers to the questionnaire were measured using a rating scale, then data was analysed by multiple linear regression. The results showed that m-banking and i-banking had a significant and positive effect to the literacy of millennials about Islamic banks in Kudus. It was proven by a significance value of 0.000 (p <0.05). The R-square value is 0.775, which means the contribution of the influence provided by mbanking and i-banking services to millennials Islamic financial literacy in Kudus is 77.5%, while the remaining 22.5% is influenced by other variables.
Pengaruh Beban Kerja dan Worklife Balance Terhadap Turnover Intention dengan Stres Kerja Sebagai Variabel Intervening pada PT Kridha Multiniaga Prima Cabang Juwana Pati Siti Aisah; Mochamad Edris; Ag Sunarno H
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 7 No. 6 (2025): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v7i6.7439

Abstract

This study aims to analyze the effect of workload and work-life balance on turnover intention with work stress as an intervening variable. The data of this study used primary data in the form of questionnaires. The sampling method used purposive sampling and obtained a sample of 132 respondents. The data analysis used in this study was the structural equation model. The results of this study stated that workload and work-life balance had a positive and significant effect on work stress, work stress had a positive and significant effect on turnover intention, while workload and work-life balance did not have a significant effect on turnover intention.
Pengaruh Beban Kerja dan Burnout Terhadap Kinerja Pegawai dengan Kepuasan Kerja Sebagai Variabel Intervening (StudiKasus Pada Pegawai Dinas Pemberdayan Masyarakat dan Desa Kabupaten Rembang) Apriana, I Wayan Agus; Edris, Mochamad; Sutono, Sutono
Jurnal Studi Manajemen Bisnis Vol. 1 No. 1 (2021): Jurnal Studi Manajemen Bisnis
Publisher : Universitas Muria Kudus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24176/jsmb.v1i1.8109

Abstract

This study aims to determine the effect of workload and bornout on employee performance with job satisfaction as an intervening variable. This type of research is quantitative with descriptive survey research. The research design is a causal research design. The population of this study were 185 respondents in the Community and Village Empowerment Service of Rembang Regency. Proportional Random Sampling technique. The sample size was 126 respondents. The data collection method used a questionnaire. The data analysis used is descriptive analysis and quantitative analysis using Structural Equation Modeling (SEM). The results and implications of this study are the workload has a negative and significant effect on employee performance, that is, the lower the workload, the more it increases the employee's performance. Burnout has a significant negative effect on performance, namely the lower the burnout, the better the performance. Workload has a negative and significant effect on employee job satisfaction. Burnout has a significant negative effect on job satisfaction. Job satisfaction has a positive and significant effect on employee performance.Penelitian ini bertujuan untuk mengetahui pengaruh beban kerja dan bornout terhadap kinerja karyawan dengan kepuasan kerja sebagai variabel intervening. Jenis penelitian ini adalah kuantitatif dengan penelitian survei deskriptif. Desain penelitian adalah desain penelitian kausal. Populasi penelitian ini adalah 185 responden di Dinas Pemberdayaan Masyarakat dan Desa Kabupaten Rembang. Teknik Proportional Random Sampling. Besar sampel adalah 126 responden. Metode pengumpulan data menggunakan kuesioner. Analisis data yang digunakan adalah analisis deskriptif dan analisis kuantitatif menggunakan Structural Equation Modelling (SEM). Hasil dan implikasi dari penelitian ini adalah beban kerja berpengaruh negatif dan signifikan terhadap kinerja pegawai, yaitu semakin rendah beban kerja maka semakin meningkatkan kinerja pegawai. Burnout berpengaruh negatif signifikan terhadap kinerja, yaitu semakin rendah burnout maka semakin baik kinerjanya. Beban kerja berpengaruh negatif dan signifikan terhadap kepuasan kerja karyawan. Burnout berpengaruh negatif signifikan terhadap kepuasan kerja. Kepuasan kerja berpengaruh positif dan signifikan terhadap kinerja karyawan.
Analisis Kualitas Pelayanan Dan Citra Merek Terhadap Loyalitas Melalui Kepuasan Pasien Rawat Inap Pada Rsi Sunan Kudus Girman, Girman; Edris, Mochamad; Sutono, Sutono
Jurnal Studi Manajemen Bisnis Vol. 2 No. 1 (2022): Jurnal Studi Manajemen Bisnis
Publisher : Universitas Muria Kudus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24176/jsmb.v2i1.8147

Abstract

ABSTRACT This study analyzes Service Quality and Brand Image on Loyalty through Inpatient Satisfaction at RSI Sunan Kudus. The sample of this study were 160 patients of RSI Sunan Kudus. Collecting data using a questionnaire. Types and sources of data using secondary and primary data. The conclusion states that (1) there is a positive and significant effect between service quality and patient loyalty at RSI Sunan Kudus, this indicates that good service quality increases Patient Loyalty (2) There is a positive and significant influence between brand image and patient loyalty at RSI Sunan Kudus, this shows that with a good brand image, it increases Patient Loyalty; (3) There is a positive and significant influence between service quality and patient satisfaction at RSI Sunan Kudus, this indicates that with good service quality, patient loyalty increases; (4) There is a positive and significant effect between Brand Image and Patient Satisfaction at RSI Sunan Kudus, this indicates that with good service quality, it increases Patient Loyalty (5) There is a positive and significant influence between Patient Satisfaction and Patient Loyalty at RSI Sunan Kudus, p. This shows that with good service quality, it increases Patient Loyalty; (6) Satisfaction is able to provide an increasing role in service quality towards patient loyalty at RSI Sunan Kudus. (7) Satisfaction is able to provide an increasing role in brand image towards patient loyalty at RSI Sunan Kudus.ABSTRAKPenelitian ini menganalisis Kualitas Pelayanan dan Citra Merek terhadap Loyalitas melalui Kepuasan Pasien Rawat Inap pada RSI Sunan Kudus. Sampel penelitian ini sebanyak 160 Pasien RSI Sunan Kudus. Pengumpulan data menggunakan kuesioner. Jenis dan sumber data mengggunakan data sekunder dan primer. Hasil kesimpulan menyatakan bahwa (1) terdapat pengaruh positif dan signifikan antara Kualitas pelayanan teirhadap Loyalitas Pasien RSI Sunan Kudus, hal ini menunjukkan bahwa dengan kualitas pelayanan yang baik semakin meningkatkan Loyalitas Pasien (2) Terdapat pengaruih positif dan signifikan antara Citra Merek teirhadap Loyalitas Pasien RSI Sunan Kudus, hal ini meinuinjuikkan bahwa dengan citra merek yang baik semakin meningkatkan Loyalitas Pasien; (3) Terdapat pengaruih positif dan signifikan antara Kualitas pelayanan teirhadap Kepuasan Pasien RSI Sunan Kudus, hal ini meinuinjuikkan bahwa deingan kualitas pelayanan yang baik semakin meningkatkan Loyalitas Pasien; (4) Terdapat peingaruh positif dan signifikan antara Citra Merek teirhadap Kepuasan Pasien RSI Sunan Kudus, hal ini meinuinjuikkan bahwa deingan kuialitas pelayanan yang baik seimakin meiningkatkan Loyalitas Pasien (5) Terdapat pengaruh positif dan signifikan antara Kepuasan Pasien teirhadap Loyalitas Pasien RSI Sunan Kudus, hal ini menunjukkan bahwa dengan kuialitas pelayanan yang baik semakin meningkatkan Loyalitas Pasien; (6) Kepuasan mampu memberikan peran peningkatan pada kualitas pelayanan terhadap loyalitas Pasien RSI Sunan Kudus. (7) Kepuasan mampu memberikan peran peningkatan pada citra merek terhadap loyalitas Pasien RSI Sunan Kudus.
ANALISIS ONLINE MARKETING, E-SERVICE QUALITY, E-RECOVERY SERVICE QUALITY TERHADAP LOYALITAS MELALUI KEPUASAN KONSUMEN PENGGUNA SHOPEE DI KABUPATEN KUDUS Pradana, Jaya; Edris, Mochamad; Sutono, Sutono
Jurnal Studi Manajemen Bisnis Vol. 2 No. 1 (2022): Jurnal Studi Manajemen Bisnis
Publisher : Universitas Muria Kudus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24176/jsmb.v2i1.8151

Abstract

ABSTRACT This study analyzes the effect of online marketing, e-service quality, e-recovery service quality on loyalty through consumer satisfaction of Shopee users in Kudus Regency with a sample of 200 respondents. Data analysis using SEM (Structural Equation Modeling) with research results in the first mathematical equation Z (satisfaction) = 0.045 X1 (online marketing) + 0.594 X2 (e-service quality) + 0.367 X3 (e-recovery service quality) with R2 = 0.726 and the second mathematical equation Y = 0.296 X1 + 0.326X2 + 0.150X3 +0.409Z with a value of R2 = 0.989. And the conclusion is that there is a positive and insignificant effect between online marketing on e-recovery service quality satisfaction and loyalty. There is a positive and significant effect of e-service quality on satisfaction, e- recovery service quality on satisfaction, online marketing on loyalty, e-service quality on loyalty, satisfaction on loyalty. Satisfaction only mediates e-service quality on loyalty and does not mediate online marketing on loyalty and e-recovery service quality on loyalty.ABSTRAKPenelitan ini menganalisis pengaruh online marketing, e-service quality, e-recovery service quality terhadap loyalitas melalui kepuasan konsumen pengguna Shopee di Kabupaten Kudus dengan sampel sebanyak 200 responden. Analisis data menggunakan SEM (Structural Equation Modelling) dengan hasil penelitian dalam persamaan matematik pertama Z (kepuasan) = 0,045 X1 (online marketing) + 0,594 X2 (e-service quality) + 0,367 X3 (e-recovery service quality) dengan nilai R2 = 0,726 dan persamaan matematik kedua Y = 0,296 X1 + 0,326X2 + 0,150X3 + 0,409Z dengan nilai R2 = 0,989. Dan kesimpulannya terdapat pengaruh positif dan tidak signifikan antara online marketing terhadap kepuasan e-recovery service quality terhadap loyalitas. Terdapat pengaruh positif dan signifikan e-service quality terhadap kepuasan, e-recovery service quality terhadap kepuasan, online marketing terhadap loyalitas, e-service quality terhadap loyalitas, kepuasan terhadap loyalitas. Kepuasan hanya memediasi e-service quality terhadap loyalitas dan tidak memediasi online marketing terhadap loyalitas serta e-recovery service quality terhadap loyalitas.
Pengaruh Orientasi, Kompetensi, dan Strategi Kewirausahaan terhadap Kinerja UMKM Kopi Muria dengan Mediasi Keunggulan Bersaing pada Klaster Kopi Muria Kudus Munawaroh, Wahidatul; Edris, Mochamad; Faidah, Faridhatun
Jurnal Studi Manajemen Bisnis Vol. 4 No. 2 (2024): Jurnal Studi Manajemen Bisnis
Publisher : Universitas Muria Kudus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24176/jsmb.v4i2.12900

Abstract

This research aims to analyze the influence of orientation, competence and entrepreneurial strategy on the performance of Muria coffee MSMEs by mediating competitive advantage in the Muria Kudus Coffee Cluster. This research is descriptive statistics by testing hypotheses. The sample was 150 business actors. The sampling technique used Purposive Sampling. Data collection used in this research was the questionnaire method. Instrument testing uses validity tests, reliability tests and normality tests. Analysis of the data used (SEM) Structual Equation Modeling which is operated through the AMOS program. Based on the results of hypothesis testing in this study, it shows that (1) entrepreneurial orientation has no effect on the performance of MSMEs (2) entrepreneurial competence has an effect on the performance of MSMEs, (3) entrepreneurial strategy has an effect on the performance of MSMEs, (4) orientation has an effect on competitive advantage, ( 5) entrepreneurial competence influences competitive advantage, (6) entrepreneurial strategy influences competitive advantage, (7) MSME performance influences competitive advantage. Competitive advantage is able to mediate entrepreneurial orientation on MSME performance but its influence is weak, competitive advantage is able to mediate entrepreneurial competence on MSME performance but its influence is weak and competitive advantage is able to mediate entrepreneurial strategy on MSME performance but its influence is weak