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Fannya, Puteri
Univeritas Esa Unggul
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Pengaruh Kompetensi PMIK Terhadap Kinerja Petugas Rekam Medis Di Rumah Sakit Angkatan Udara Dr. Esnawan Antariksa Armila Astiyana Triadi; Dina Sonia; Puteri Fannya; Noor Yulia
Vitamin : Jurnal ilmu Kesehatan Umum Vol. 2 No. 2 (2024): April : Jurnal ilmu Kesehatan Umum
Publisher : Asosiasi Riset Ilmu Kesehatan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/vitamin.v2i2.362

Abstract

This research was conducted with the aim of determining the influence of PMIK (Medical Recorder and Health Information) professional competence on the performance of medical record officers at the Dr. Air Force Hospital. Esnawan Antariksa. The research method used is quantitative with inferential analysis. The data collection techniques used were observation, interviews and questionnaires. The sampling technique used a total saturated sampling technique of 14 people. Obtained from 7 PMIK competency standard indicators (Noble Professionalism, Ethics and Legal, Introspection and Personal Development, Effective Communication, Health Data and Information Management, Clinical classification skills, Disease coding and other Health Problems as well as Clinical Procedures, Health Statistics Applications, Basic Epidemiology, and Biomedicine, Management of Medical Records Services and Health Information, there are still 2 indicators in the percentage that are not good, and in the 5 performance indicators of medical record officers (Quality of Work, Quantity of Work, Supervision, Attendance, Conservation) there are still 2 indicators in the percentage not good. It was found that 3 officers had a D-III RMIK education and 11 officers still had a high school education. Based on the results of the T test, it was found that the Sig. value was 275. It could be concluded that there was no influence of PMIK competency on the performance of medical records officers.
Tinjauan Sistem Pendaftaran Rawat Jalan di Puskesmas Kelurahan Klender Tahun 2023 Rizky Alfiansyah; Puteri Fannya; Daniel Happy Putra; Laela Indawati
Vitamin : Jurnal ilmu Kesehatan Umum Vol. 2 No. 4 (2024): October : Jurnal ilmu Kesehatan Umum
Publisher : Asosiasi Riset Ilmu Kesehatan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/vitamin.v2i4.768

Abstract

Puskesmas is a functional health organization as well as a center for community health development. The Klender urban health center currently uses an online registration system and offline registration. This study aims to determine the online and offline outpatient registration system at the Klender Village Community Health Center in 2023. This research is a qualitative research. In this study, researchers directly observed the process of outpatient registration. Retrieval of research data is done by observation and interviews with registration officers. The results of the study found that online registration uses the Jaksehat application, patients do not need to come to the health center to register, patients come to the health center to validate queue numbers to the polyclinic only. Calling patients who register online is prioritized with a system of calling queue numbers 1-5, 11-15 and so on. Offline registration is done by having patients come directly to the puskesmas and queue to register. For calling patients, register offline after patients register online with queue numbers 6-10, 16-15, etc. The problems found in registration were the separate queues for patients who registered online and offline and there was a mismatch in calling patients according to the serial number of the queue. The conclusion in this study is that online registration of outpatients uses the Jaksehat application and offline registration is carried out using the system used by the puskesmas. It is expected that the puskesmas will separate the queues of patients who have registered online with patients who have registered offline.
Tinjauan Kebutuhan Tenaga PMIK di Puskesmas Mauk Menggunakan Analisis Beban Kerja Kesehatan (ABK-KES) Putri Syaikhu; Puteri Fannya
Jurnal Manajemen Informasi dan Administrasi Kesehatan Vol. 7 No. 2 (2024): JMIAK
Publisher : Program Studi D3 Rekam Medis dan Informasi Kesehatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32585/jmiak.v7i2.5780

Abstract

Sumber Daya Manusia (SDM) yang cukup dan berkualitas sangat penting dalam sebuah organisasi. Oleh karena itu, analisis beban kerja diperlukan untuk menentukan kebutuhan tenaga kerja yang seimbang dengan beban kerja dalam suatu unit pelayanan. Penelitian ini bertujuan untuk mengetahui jumlah kebutuhan tenaga rekam medis di Puskesmas Mauk, Kabupaten Tangerang. Metode penelitian yang digunakan adalah deskriptif kuantitatif, dengan teknik pengumpulan data melalui observasi, wawancara, dan pengukuran waktu menggunakan stopwatch. Data yang diperoleh dianalisis menggunakan metode Analisis Beban Kerja Kesehatan (ABK-Kes). Hasilnya menunjukkan bahwa Puskesmas Mauk membutuhkan 7 tenaga rekam medis, sementara saat ini hanya memiliki 5 orang. Dengan demikian, diperlukan penambahan 2 tenaga kerja. Waktu Kerja Tersedia (WKT) di Puskesmas Mauk sudah sesuai dengan peraturan yang berlaku, namun terdapat kekurangan dalam penempatan berkas dan pendistribusian rekam medis. Beberapa tugas memiliki kesamaan dalam waktu yang digunakan untuk perhitungan Standar Beban Kerja (SBK). Oleh karena itu, perhitungan SDM penting dilakukan agar tenaga kerja yang tersedia dapat menjalankan tugas dan fungsi dengan efektif dan efisien.
Tinjauan Penerapan E-Puskesmas Pada Puskesmas Babelan I Kabupaten Bekasi Magdalena, Selvy; Yulia, Noor; Sonia, Dina; Fannya, Puteri
Indonesian of Health Information Management Journal (INOHIM) Vol 11, No 2 (2023): INOHIM
Publisher : Lembaga Penerbitan Universitas Esa Unggul

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47007/inohim.v11i2.524

Abstract

AbstractHealth Centers take advantage of advances in information technology to meet the demands for fast and accurate health services. The ePuskesmas application manifests technology and communication, significantly enhancing excellent patient service. The objective is to review the implementation of ePuskesmas at the Babelan I Health Center in Bekasi Regency. Descriptive Research Methods with a qualitative approach to analysis. Data collection techniques through observation and interviews with six research informants using interview guide instruments. Research Results: The contents of the SPO of ePuskesmas administration do not follow the ePuskesmas ManualBook. At the Puskesmas, units still have not implemented ePuskesmas (Medical Record Unit, HIV Poly, Leprosy Poly, Pharmacy Unit). In practice, not all officers can use ePuskesmas optimally. The main obstacle factor is that the Man (Human Resources) is still lacking in terms of quality and quantity, the ePuskesmas filling method is not under the Manual Book, the data input material to ePuskesmas is not complete, sometimes the system is not integrated, Machine The availability of facilities and infrastructure is still lacking. The conclusion is that implementing ePuskesmas in the Babelan I Health Center Outpatient Unit is not optimal because not all units use ePuskesmas according to the Manual Book. Suggestion: The SOP for the procedures for implementing ePuskesmas is revised and disseminated to all units.Keywords: ePuskesmas, SPO, Constraint factor AbstrakPuskesmas memanfaatkan kemajuan informasi teknologi dalam memenuhi tuntutan pelayanan kesehatan yang cepat dan akurat. Aplikasi ePuskesmas merupakan wujud penerapan teknologi dan komunikasi yang memberikan kontribusi besar dalam meningkatkan pelayanan prima kepada pasien. Tujuan Penelitian: meninjau Penerapan ePuskesmas pada Puskesmas Babelan I Kabupaten Bekasi. Metode Penelitian Deskriptif dengan analisa pendekatan secara kualitatif. Teknik pengumpulan data melalui observasi dan wawancara kepada 6 orang informan penelitian dengan menggunakan instrumen pedoman wawancara. Hasil Penelitian: Isi dari SPO tata laksana ePuskesmas belum sesuai dengan ManualBook ePuskesmas, di Puskesmas masih ada unit yang belum menerapkan ePuskesmas (Unit Rekam Medis, Poli HIV, Poli Kusta, Unit Farmasi), dalam pelaksanaannya belum semua petugas dapat menggunakan ePuskesmas secara optimal, Faktor kendala utama adalah Man (Sumber Daya Manusia) masih kurang dari segi kualitas dan kuantitas, Method (Metode) pengisian ePuskesmas belum sesuai ManualBook, Material (Bahan) data yang di input ke ePuskesmas belum lengkap, kadang sistem tidak terintegrasi, Machine (Mesin) Ketersediaan sarana dan prasarana masih kurang. Kesimpulan: Penerapan ePuskesmas di Unit Rawat Jalan Puskesmas Babelan I belum optimal karena belum semua Unit menggunakan ePuskesmas sesuai dengan ManualBook. Saran: SPO tata cara penerapan ePuskesmas direvisi dan disosialisasikan untuk semua unit.Kata Kunci: ePuskesmas, SPO, Faktor kendala 
Overview of Outpatient Patient Registration Flow at Kalideres District Health Center in 2022 Trideswira; Fannya, Puteri
International Archives of Medical Sciences and Public Health Vol. 4 No. 2 (2023)
Publisher : Pena Cendekia Insani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53806/iamsph.v4i2.834

Abstract

Community Health Centers are one of the spearheads in terms of health services that can help achieve optimal health status. This paper reviews the implementation of health services at the Kalideres District Health Center, especially related to the flow of outpatient registration where the information system should be carried out as well as possible in accordance with its main tasks and functions. The research method used qualitative and the informants in this research were 4 Medical Records Officers and 2 patients. Standard Operational Procedures The patient reception flow at the Kalideres sub-district health center has been carried out according to applicable standards, but it appears that the steps have not been detailed and there has been no evaluation. The understanding value of the importance of registration among officers at the Kalideres District Health Center is still relatively low.
Overview of Outpatient Patient Registration Flow at Kalideres District Health Center in 2022 Trideswira; Fannya, Puteri
International Archives of Medical Sciences and Public Health Vol. 4 No. 2 (2023)
Publisher : Pena Cendekia Insani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53806/iamsph.v4i2.834

Abstract

Community Health Centers are one of the spearheads in terms of health services that can help achieve optimal health status. This paper reviews the implementation of health services at the Kalideres District Health Center, especially related to the flow of outpatient registration where the information system should be carried out as well as possible in accordance with its main tasks and functions. The research method used qualitative and the informants in this research were 4 Medical Records Officers and 2 patients. Standard Operational Procedures The patient reception flow at the Kalideres sub-district health center has been carried out according to applicable standards, but it appears that the steps have not been detailed and there has been no evaluation. The understanding value of the importance of registration among officers at the Kalideres District Health Center is still relatively low.
Hubungan Mutu Pelayanan Kesehatan dengan Kepuasan Pasien Poli Umum di Puskesmas Kecamatan Menteng Muhamad Al Imran Rangga Putra; Puteri Fannya; Deasy Rosmala Dewi; Muniroh Muniroh
Jurnal Medika Nusantara Vol. 3 No. 2 (2025): Jurnal Medika Nusantara
Publisher : Stikes Kesdam IV/Diponegoro Semarang, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59680/medika.v3i2.1802

Abstract

Quality health services are healthcare services that are patient-centered, caring, and focused on meeting the needs, expectations, and values of patients. These services serve as benchmarks for healthcare delivery and must fulfill specific requirements to ensure patient satisfaction. Patient satisfaction refers to the perceived quality of healthcare services as experienced by the patient or their closest family members. Satisfaction is achieved when optimal outcomes are obtained while considering the capabilities and circumstances of the patient or family.
Analisis Kepuasan Pasien Pengguna Pembayaran QRIS di Pelayanan Rawat Jalan RSUD Koja Surlialy, Dewi; Widjaja, Lily; Fannya, Puteri; Yulia, Noor
Surya Medika: Jurnal Ilmiah Ilmu Keperawatan dan Ilmu Kesehatan Masyarakat Vol. 20 No. 2 (2025)
Publisher : STIKes Surya Global Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32504/sm.v20i2.1156

Abstract

Latar Belakang: Kepuasan adalah perasaan senang atau kecewa yang timbul setelah membandingkan kinerja atau hasil yang dirasakan dengan harapan. Tingkat kepuasan pasien sangat penting untuk menilai kualitas layanan dan memastikan kelangsungan serta peningkatan layanan rumah sakit. Penelitian ini bertujuan untuk memahami alur transaksi menggunakan metode QRIS (Quick Response Indonesia Standard), karakteristik pasien yang menggunakan transaksi QRIS, dan kepuasan pasien yang menggunakan transaksi pembayaran QRIS di layanan rawat jalan Rumah Sakit Umum Koja menggunakan metode EUCS (End-User Computing Satisfaction).Metode: Data yang digunakan dalam penelitian ini merupakan data primer yang dikumpulkan dari 106 responden. Teknik sampling dalam penelitian ini adalah sampling non-probabilitas, khususnya sampling acak. Hasil: Hasil penelitian menunjukkan bahwa alur transaksi pembayaran di Rumah Sakit Umum Koja sangat prospektif. Karakteristik pasien yang menggunakan metode QRIS didominasi oleh usia 26-35 tahun, perempuan, dengan pendidikan sarjana atau D4, bekerja sebagai karyawan swasta, dan memiliki pendapatan rata-rata lebih dari Rp. 4.901.798. Tingkat kepuasan pasien dalam layanan rawat jalan Rumah Sakit Umum Koja menunjukkan bahwa 59,4% pasien puas dengan aspek konten 59,4%; aspek akurasi 84,9%; aspek format 67,9%; aspek kemudahan penggunaan; dan 50,9% dengan aspek ketepatan waktu. Kesimpulan: Secara keseluruhan, hasil menunjukkan bahwa sebagian besar pasien puas dengan penggunaan metode QRIS di Rumah Sakit Umum Koja, dengan persentase kepuasan sebesar 86,8%.
ANALISIS SENTIMEN PADA KOLOM SARAN INDEKS KEPUASAN MAHASISWA TERHADAP KINERJA DOSEN Usman, Nadia Salim Bin; Rumana, Nanda Aula; Putra, Daniel Happy; Fannya, Puteri
Jurnal Manajemen Pendidikan Vol. 9 No. 2 (2024): JURNAL MANAJEMEN PENDIDIKAN
Publisher : STKIP Pesisir Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34125/jmp.v9i2.344

Abstract

Satisfaction from students can affect performance, because if students are not satisfied then there is something lacking with the performance of a lecturer. The purpose of this study is to determine student satisfaction with lecturer performance using sentiment analysis method. Using descriptive quantitative methods, the population of this study is active RMIK students, both regular and parallel students who have filled out a questionnaire at the end of each semester totalling 2,436 comments on the IKMKD suggestion column for 3 academic years, namely from 2020-2023. Student satisfaction with lecturer performance for positive sentiment the percentage decreased from 85% to 81%, for neutral sentiment remained 6%, and for negative sentiment the percentage increased from 9% to 13%. For neutral sentiments with comments “enough” and “no suggestions,” and for negative sentiments related to offline lectures, lack of explanation, and tight deadlines, affecting student interaction, understanding, and time. The period in this study is from 2020-2023. Samples taken directly from active students in the Medical Records and Health Information program. Using Azure Machine Learning Application to process data. The percentage of student satisfaction with lecturer performance for positive sentiment in the 2020-2021 academic year is 85% (943 comments), the 2021-2022 academic year is 82% (553 comments), and the 2022-2023 academic year is 81% (538 comments).
Minat Pasien Menggunakan Metode Transaksi Pembayaran QRIS di Pelayanan Rawat Jalan RSUD Koja Rosita, Annida Ulfiar; Sonia, Dina; Putra, Daniel Happy; Fannya, Puteri
Indonesian of Health Information Management Journal (INOHIM) Vol 12, No 1 (2024): INOHIM
Publisher : Lembaga Penerbitan Universitas Esa Unggul

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47007/inohim.v12i1.544

Abstract

AbstractThe presence of QRIS (Quick Response Code Indonesian Standard) plays a crucial role in helping service providers avoid counterfeit money, reduce the risk of money theft, and support the government in developing the digital economy in various regions. The use of QRIS offers significant benefits that can influence consumer interest in non-cash transactions, making it an effective solution for protecting consumers and creating a cashless society. This study aims to evaluate consumer interest in using QRIS through qualitative and quantitative approaches. The qualitative method employs credibility testing with triangulation techniques and characteristic testing, while the quantitative method involves validity and reliability testing. Sampling was conducted using simple random sampling based on respondent inclusion and exclusion criteria. Data were collected through observation, interviews, questionnaire distribution, and literature review. The questionnaire was self-administered by general patients making payments at self-service cashiers. The results show that 40% of patients are very interested in using QRIS for non-cash payments. The interest indicator shows moderate interest at 82%, the benefit indicator shows high interest at 98%, the ease-of-use indicator shows high interest at 99%, and the risk indicator shows low interest at 96%. Overall, patient interest in using the QRIS payment method is quite high due to the ease of access provided for both patients and staff. Further socialization is needed to enhance understanding and reduce concerns about the risks associated with using QRIS.Keywords: QRIS, Interest, Benefits, Convenience, Risks AbstrakKeberadaan QRIS (Quick Response Code Indonesian Standard) memiliki peran penting dalam membantu penyedia layanan menghindari peredaran uang palsu, mengurangi risiko pencurian uang, serta mendukung pemerintah dalam mengembangkan ekonomi digital di berbagai daerah. Penggunaan QRIS memberikan manfaat signifikan yang dapat mempengaruhi minat konsumen untuk bertransaksi secara non-tunai, sehingga menjadi solusi efektif dalam melindungi konsumen dan mewujudkan masyarakat yang minim uang tunai. Penelitian ini bertujuan untuk mengevaluasi minat konsumen dalam menggunakan QRIS melalui pendekatan kualitatif dan kuantitatif. Metode kualitatif menggunakan uji kredibilitas triangulasi teknik dan uji karakteristik, sedangkan metode kuantitatif melibatkan uji validitas dan reliabilitas. Pengambilan sampel dilakukan dengan simple random sampling berdasarkan kriteria inklusi dan eksklusi responden. Data dikumpulkan melalui observasi, wawancara, penyebaran kuesioner, dan tinjauan pustaka. Kuesioner diisi sendiri oleh pasien umum yang melakukan pembayaran di kasir mandiri. Hasil penelitian menunjukkan bahwa 40% pasien sangat berminat menggunakan QRIS untuk pembayaran non-tunai. Indikator minat menunjukkan minat sedang sebesar 82%, indikator manfaat menunjukkan minat tinggi sebesar 98%, indikator kemudahan menunjukkan minat tinggi sebesar 99%, dan indikator risiko menunjukkan minat rendah sebesar 96%. Secara keseluruhan, minat pasien dalam menggunakan metode pembayaran QRIS cukup tinggi karena kemudahan akses yang ditawarkan bagi pasien maupun petugas. Sosialisasi lebih lanjut diperlukan untuk meningkatkan pemahaman dan mengurangi kekhawatiran terhadap risiko penggunaan QRIS.Kata Kunci: QRIS, minat, manfaat, kemudahan, risiko
Co-Authors -, Muniroh Adham, Yunan Adil Hidayat Afra, Rara Ahmad Rizky Aliyani Aliyani Alvina Amalia Amalia, Isnaini Amirah Syafiqah Zahra Anas Fajry Rhomadon Aneu Rosliana Angela Marsiana Siki Angelina Angelina Anggita Nurul Fadlilah Anisa Dyah Irawati Anisa Nur Safitri Anisa Nur Zulkarina Annida Ariyani Annisa Azzahra, Annisa Aqshal Hidayatullah Ariyani, Annida Armila Astiyana Triadi Athiyyah, Hanifatul Aulia, Ni Wayan Riskita Ayu Hardianti Bagas Saputra Bangga Agung Satrya Betji Nadiana Bissilisin Brigita Natalia Br Surbakti Budi Sunaryo Budiana Gustiara Chresia Ericha Cindi Trisa Olivia Daniel Happy Putra Debbie Friscilla Carolina Manalu Dede Lisda Nurjanah Dede Lisda Nurjanah Delmi Sulastri Dessy Safutri Deta Nurfena Nurfena Dewi Kisaputri Dewi Sartika Dewi, Deasy Rosmala Diah Aryani, Diah Dila Yuliandini Dina Munadiatu Dina Sonia Dinda Melani Safitri Diva Angelita Diva Sabina Dwi Chandrarika Putri Aulia Dwi Nurul Fadila Edi Kurnianto Endika Rachmad Fadia Eka Septiawati Faiha, Hana Fandhika, Lilin Tata Fani Nur Azizah Fathul Baari Fingky Rizki Wulandari Fiqih Nurhidayah Fretycia Laurenty Gina Sonia Hairun Nisa Hana Faiha Hardi Arissaputra Ilham Abdurohman Indawati, Laela Iqbal Tri Putra Iqbal, Muhammad Fuad Isnaini Amalia Izmi Novianita Jack Febrian Rusdi Jefry Sunupurwa Asri Kevin Handynata Khoirunnisa Sabiladina Lasmaria Simorangkir Lilin Tata Fandhika Lily Widjaya Lily Widjaya Lily Widjaya Listania Aisyah Putri Luthfiah Aulia Rachman M. Fuad Iqbal Maeimunah, Siti Magdalena, Selvy Manalu, Debbie Friscilla Carolina Mei Nur Khasanah Melani Aulia Mufida Mordekhai Immanuel Sitorus Muammar Dzachwani Muammar Dzachwani Muhamad Al Imran Rangga Putra Muhammad Arif Sutrasno Muhammad Hafiz Zuhri Munazhifah Munazhifah Muniroh Muniroh - Muniroh Muniroh Muniroh, Muniroh Nabila Zahara Ramadan Nabilah Khairunisa Nadiya Nurul Afifah Nanda Aula Rumana Navry Nanda Aprilian Nazira Nur Amalia Nicki Nugrahaningtyas Noviliana, Tiara Nur Fadilah Nur Mawaddah, Nur Nurfena, Deta Nurfena Nurhaliza Putrikama Nurmayantih Nusamina Pulungan P. S., Raihan Fakhri Piter Serhalawan, Roi Putri Rafikasani Putri Syaikhu Putri, Listania Aisyah R Gumilar Hadiningrat Rahmah, Rizqia Rahmawati, Rena Maulina Ramadhana, Nur Fatihah Adlia Ratna Dewi Ratna Sari Rifda Ulfa Andini Rifqi Fauzan Risma Ayu Fitriyani Risma Sisni Fadilla Rizky Alfiansyah Rizky Khaerunnisa Roi Piter Serhalawan Rosa Patricia Rosfita Rasyid Rosita, Annida Ulfiar Rumana, Nanda Sabiladina, Khoirunnisa Sabina, Diva Safitri, Dinda Melani Safitri, Yolan Adis Salsabella, Pradita Salsabila, Aulia Salsabillah Zahrah Hayati Sarah Khonsa Sarah Khonsa Seastama, Komang Cyntia Noviari Selvi Damayanti Shafa Aulia Ananda Hermanto Simorangkir, Lasmaria Siswati Siswati Sonaria Tambunan Suciyanti Suciyanti Surlialy, Dewi Sutrasno, Muhammad Arif Syafitri, Yenni Syahrul Dwi Ramadhani Tantri Wilananda Tedja Gurat Baktina Tri Putra, Iqbal Trideswira Tryandi Rohmadoni Usman, Nadia Salim Bin Vania Rachma Putri Vardhani, Afifah Kusuma Viatiningsih, Wiwik Vitianingsih, Wiwik W., Mochamad Fauzan Wahyudi Prasetyo Widjaja, Lily Widjaya, Lily Winda Febriarini Windiana Mega Sukmawati Wiwik Vitianingsih Yati Maryati Yenni Syafitri Yulia, Noor