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Universitas Esa Unggul
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Gambaran Tingkat Kepuasan Petugas Terhadap Rekam Medis Elektronik Rawat Jalan Rumah Sakit Umum Daerah Koja Dini Devici Santoso; Puteri Fannya
Jurnal Ilmu Multidisiplin Vol. 4 No. 4 (2025): Jurnal Ilmu Multidisplin (Oktober - November 2025)
Publisher : Green Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/jim.v4i4.1403

Abstract

Penelitian ini bertujuan untuk menggambarkan tingkat kepuasan petugas rawat jalan terhadap penggunaan Rekam Medis Elektronik (RME) di RSUD Koja. Implementasi RME diharapkan dapat meningkatkan efisiensi kerja, mempercepat akses informasi medis, serta menunjang kualitas pelayanan kesehatan. Penelitian ini menggunakan metode deskriptif kuantitatif dengan pendekatan cross-sectional. Pengumpulan data dilakukan melalui survei menggunakan kuesioner yang mengadopsi metode End User Computing Satisfaction (EUCS). Sampel terdiri dari 100 responden yang terdiri atas dokter, perawat, petugas PMIK, bidan, petugas penunjang, dan petugas pendaftaran rawat jalan. EUCS mengevaluasi kepuasan melalui lima dimensi yaitu content, accuracy, format, timeliness, dan ease of use. Hasil penelitian menunjukkan bahwa mayoritas responden merasa puas terhadap penggunaan RME. Tingkat kepuasan keseluruhan berada pada kategori tinggi 78%, sedang 22%, dan rendah 0% Pada tingkat dimensi, content berada pada kategori tinggi 53% dan sedang 47%, accuracy tinggi 89% dan sedang 11%, format tinggi 89% dan sedang 11%, ease of use tinggi 82% dan sedang 18%, serta timeliness tinggi 90% dan sedang 10%. Temuan ini mengindikasikan bahwa sistem RME di RSUD Koja telah mendukung pelaksanaan tugas petugas dengan cukup efektif, terutama dalam hal akses informasi dan kemudahan penggunaan. Namun demikian, masih terdapat ruang untuk perbaikan pada aspek tampilan antarmuka dan optimalisasi fitur sistem. Penelitian ini diharapkan menjadi dasar pengambilan kebijakan dalam pengembangan sistem RME yang lebih responsif terhadap kebutuhan pengguna.
Analysis Of Electronic Medical Records Implementation Using The Pieces Method At Balaraja Regional Hospital Melani Aulia Mufida; Puteri Fannya; Dina Sonia; Daniel Happy Putra
Interdisciplinary Social Studies Vol. 4 No. 4 (2025): Regular Issue: July-September 2025
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/iss.v4i4.914

Abstract

The advancement of information technology in the healthcare sector encourages hospitals to adopt Electronic Medical Records (EMR) systems to improve efficiency, accuracy, and service quality. This study aims to analyze the implementation of EMR at Balaraja Regional Public Hospital (RSUD Balaraja) using the PIECES framework (Performance, Information, Economy, Control, Efficiency, and Service). A descriptive qualitative method was employed, with data collected through observations and indepth interviews involving seven informants from the medical records unit. The results show that in terms of performance, the EMR system is responsive and supports staff tasks, although integration between systems remains a challenge. From the information aspect, the system is considered accurate and accessible, yet lacks automated data validation. Economically, the EMR system has improved resource efficiency and reduced long-term operational costs. In terms of control, data security is well managed through personal user accounts and system backups. The efficiency aspect reflects faster workflows and reduced manual processes. From the service perspective, the system enhances user satisfaction and convenience, though occasional technical issues still occur. This study recommends improving system integration and conducting continuous training to optimize EMR implementation at RSUD Balaraja.
Analisis kesiapan peralihan rekam medis elektronik di RSUD Tebet Afra, Rara; Putra, Daniel Happy; Widjaja, Lily; Fannya, Puteri
Health Sciences and Pharmacy Journal Vol. 9 No. 3 (2025)
Publisher : STIKes Surya Global Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32504/hspj.v9i3.1305

Abstract

Implementasi Rekam Medis Elektronik (RME) menjadi prioritas nasional di Indonesia seiring dengan kewajiban bagi seluruh fasilitas kesehatan untuk beralih dari rekam medis manual ke sistem digital. Kesiapan yang tidak memadai dalam proses ini dapat mengganggu alur kerja klinis, menurunkan akurasi data, serta berdampak negatif pada mutu pelayanan, sehingga menjadikan kesiapan organisasi sebagai isu yang sangat penting. Penelitian ini bertujuan menilai tingkat kesiapan RSUD Tebet, Jakarta Selatan, dalam mengimplementasikan sistem RME serta mengidentifikasi potensi kendala yang dapat menghambat proses transformasi digital. Penelitian menggunakan desain deskriptif kuantitatif dengan kerangka DOQ-IT. Pengumpulan data dilakukan pada Desember 2023-Mei 2024 melalui kuesioner, wawancara, dan observasi terhadap 112 petugas dari berbagai unit klinis dan administratif. Hasil penelitian menunjukkan bahwa kesiapan rumah sakit pada dua domain utama penyelarasan organisasi dan kapasitas organisasi berada pada kategori “cukup siap”. Dimensi yang dinilai meliputi manajemen informasi, sumber daya manusia, pelatihan, alur kerja, akuntabilitas, pembiayaan, keterlibatan pasien, serta dukungan manajemen dan infrastruktur TI. Temuan ini mengindikasikan bahwa meskipun RSUD Tebet telah memiliki fondasi awal untuk mendukung implementasi RME, penguatan strategi dan peningkatan terarah tetap diperlukan untuk mencegah hambatan operasional. Kesiapan yang optimal sangat penting guna memastikan transisi digital yang aman, efektif, dan berkelanjutan.
Tinjauan Penyebab Peserta Non Aktif Bpjs di Puskesmas Kecamatan Cengkareng Navry Nanda Aprilian; Deasy Rosmala Dewi; Puteri Fannya; Daniel Happy Putra
Jurnal Siti Rufaidah Vol. 2 No. 3 (2024): Jurnal Siti Rufaidah
Publisher : PPNI UNIMMAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57214/jasira.v2i3.101

Abstract

Abstract: The Social Security Administering Body (BPJS) is an organizing body whose membership is mandatory. Every company is required to register its workers for a minimum of 6 months, while those who do not work for a company are required to register themselves and their family members with BPJS. Each BPJS participant will be charged a contribution, the amount of which will be determined later. Inactive BPJS membership is a participant whose registration process is hampered and services become payable independently. The aim of the research is to review the causes of Non-active BPJS participants in Cengkareng sub-district. The research method is a quantitative approach. The technique uses saturated sample observations. The research results showed that there were 75 Non-active participants. Of the 75 samples, there were 34 participants who were inactive due to premiums (45.33%), 13 participants because they left of their own accord (17.33%), 7 participants because their children were PPU> 21 years (9.33%), 10 participants were not covered (13 .33%), 11 participants with double data (14.66%). Follow-up of Inactive BPJS membership at the Cengkareng Community Health Center, there were 65 participants (86.67%) taking care of returning BPJS participants and 10 participants (13.33%) continuing at their own expense. Of the number of BPJS participants who registered for treatment at the Cengkareng sub-district health center, their membership status was inactive due to premiums being one of the highest. The follow-up is to pay all arrears and take care of returning the membership to the nearest BPJS. Suggestions In accordance with the vision and mission of BPJS Health to be able to improve the quality of service to participants, BPJS Health must be able to improve the quality of service, especially in the field of information technology which can be made to remind BPJS Health participants, especially those whose membership status is inactive, by using E-mail and Whatsapp.
Perilaku Petugas Terhadap Inovasi Sistem Informasi Kesehatan di Rumah Sakit Kanker Dharmais Hairun Nisa; Daniel Happy Putra; Puteri Fannya; Lily Widjaja
Jurnal Komputasi Vol. 12 No. 1 (2024): Jurnal Komputasi
Publisher : Jurusan Ilmu Komputer Fakultas MIPA Universitas Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23960/komputasi.v12i1.244

Abstract

Dharmais Cancer Hospital has implemented a SIMRS called SIMpel since 2016. The application has been successfully applied to computer systems used by various medical record service units, including admission, filling, coding, and reporting. However, in the implementation of the existing SIMRS, there are still challenges and barriers related to user adoption. So a study was conducted related to the evaluation of the use of SIMRS at Dharmais Cancer Hospital. The purpose of this study is to identify various elements that influence the acceptance of SIMRS among officers in order to increase their level of consistency and commitment in using SIMRS. The Unified Theory of Acceptance and Use of Technology (UTAUT) model was used as the theoretical framework for this study. This study uses inferential analysis, with a total sample size of 58 respondents and the test used is the chi-square test. Based on the results of the analysis, it was found that there is a relationship between the constructs of performance expectancy, effort expectancy, and social influence with interest in using SIMRS. In addition, facilitating conditions were found to have a relationship with usage behavior. It can be concluded that there is a correlation between officers' acceptance and usage attitudes towards SIMRS for each construct in the UTAUT model. Therefore, it is necessary to maintain the interest and usage behavior of SIMRS at Dharmais Cancer Hospital while maintaining the quality of the system.
Penerapan Standardisasi Variabel dan Metadata pada SIMRS Khanza Berbasis Elektronik di Indonesia: Implementation of Variable and Metadata Standardization in Elektronic-Based SIMRS Khanza in Indonesia Brigitha Dea Yuliseva; Daniel Happy Putra; Puteri Fannya; Dina Sonia
Jurnal Surya Medika (JSM) Vol. 12 No. 1 (2026): Jurnal Surya Medika (JSM)
Publisher : Institute for Research and Community Services Universitas Muhammadiyah Palangkaraya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33084/jsm.v12i1.9462

Abstract

Penelitian ini bertujuan untuk menganalisis perbandingan standardisasi pengembangan variabel dan meta data pada SIMRS Khanza berbasis elektronik di Indonesia. Selain itu penelitian ini juga dilakukan untuk mengetahui standardisasi pengembangan variabel dan meta data sesuai dengan Kementerian Kesehatan, mengetahui standardisasi pengembangan variabel dan meta data pada SIMRS Khanza, dan mengetahui penerapan meta data pada SIMRS Khanza dengan standardisasi meta data Kementerian Kesehatan. Penelitian ini menggunakan pendekatan penelitian kualitatif deskriptif, dengan studi kasus yang dilakukan pada perbandingan SIMRS Khanza dengan Peraturan Menteri Kesehatan RI no. HK.01.07/MENKES/1423 Tahun 2022 tentang pedoman variabel dan meta data dalam penyelenggaraan Rekam Medis Elektronik. Teknik pengumpulan data yang digunakan adalah dengan observasu menggunakan tracing data digital. Sementara teknik analisis data yang digunakan pada penelitian ini adalah dengan data display kemudian menarik kesimpulan berdasarkan perbandingan data yang telah dilakukan. Penelitian ini menemukan hasil bahwa dari perbandingan yang dilakukan oleh peneliti menemukan perbedaan yang signifikan antara jumlah variabel tipe data dalam standar Kementerian Kesehatan dan SIMRS Khanza. Selain hasil temuan penelitian ini juga menjelaskan bahwa SIMRS Khanza belum sepenuhnya mengikuti peraturan Menteri Kesehatan Republik Indonesia No.HK.01.07/MENKES/1423 Tahun 2022.
UTILIZATION OF LOCAL FOOD INGREDIENTS AND SPICES TO MEET NUTRITIONAL REQUIREMENTS, STRENGTHEN IMMUNITY, AND ADDRESS MINOR AILMENTS IN HOUSEHOLDS Afifah Kusuma Vardhani; Puteri Fannya; Nadiya Nurul Afifah; Rizqia Rahmah; Yolan Adis Safitri; Aulia Salsabila; Mochamad Fauzan W.; Raihan Fakhri P. S.
Abdi Dosen : Jurnal Pengabdian Pada Masyarakat Vol. 10 No. 1 (2026): MARET
Publisher : LPPM Univ. Ibn Khaldun Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/abdidos.v10i1.3254

Abstract

The Baitul Maal Foundation of PLN (YBM PLN) Research Institute, located at Jl. PLN Duren Tiga no. 102, Pancoran, South Jakarta, has dozens of fostered families who are underprivileged families in the surrounding area. Scholarships for schoolchildren have been in place as a sort of guidance. Students fostered by YBM PLN require nutritional support to help them learn in school and strengthen their immune systems. As a result, community service and education activities that reinforce the concept of eating healthy and nutritious foods as part of a clean and healthy living behaviour (PHBS) are essential. As a result, there is a greater understanding and awareness of the need of proper nutrition for child development, particularly throughout the school years. Fulfilling family nutrition needs, beginning with nutritious and balanced home meals in combination with Indonesian herbs, will boost immunity, prevent disease, and promote students' learning activities.
TINJAUAN KEPUASAN PASIEN TERHADAP PELAYANAN PETUGAS PENDAFTARAN RAWAT JALAN DI RUMAH SAKIT BHAKTI KARTINI TAHUN 2021 Anisa Dyah Irawati; Puteri Fannya; Laela Indawati; Nanda Aula Rumana
Jurnal Ilmiah Kedokteran dan Kesehatan Vol. 1 No. 1 (2022): Januari: Jurnal Ilmiah Kedokteran dan Kesehatan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/klinik.v1i1.163

Abstract

Patient satisfaction is the same as the results of the assessment in the form of emotional responses ranging from feelings of pleasure or satisfaction obtained by patients because of the fulfillment of expectations or desires in using or receiving services. The impact of low patient satisfaction on services at outpatient registration is that it can cause a decrease in the quality of hospital services and result in a decrease in patient visits at the hospital. The purpose of this study was to determine the level of patient satisfaction with the services of outpatient registration officers at Bhakti Kartini Hospital. The method used is descriptive quantitative by distributing questionnaires to 106 respondents measured on 5 dimensions of service quality. From these studies it is known that the percentage of satisfaction to the dimensions of reliability 81.1%, responsiveness 84.9%, assurance 84%, empathy 79.2%, and the physical tangibles 82.1%. Thus, it is known that the level of patient satisfaction with the services of outpatient registration officers at Bhakti Kartini Hospital is 83% and those who are dissatisfied are 17%. Based on the results, the level of satisfaction obtained has not yet reached the minimum hospital service standard that has been set by Kepmenkes 129 in 2008 which is at least 90%.
Tinjauan Kepuasan Pasien BPJS Terhadap Pelayanan Petugas Pendaftaran Rawat Jalan Di Puskesmas Kecamatan Kepulauan Seribu Utara Provinsi DKI Jakarta Tahun 2022 mawaddah, Nur; Fannya, Puteri; Indawati, Laela; Rumana, Nanda
Jurnal Ilmiah Kedokteran dan Kesehatan Vol. 1 No. 3 (2022): September: Jurnal Ilmiah Kedokteran dan Kesehatan
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/klinik.v1i3.623

Abstract

kepuasan pasien adalah suatu fase perasaan pasien yang timbul sebagai akibat dari kinerja pelayanan kesehatan yang didapat setelah pasien membandingkan dengan apa yang dirasakan. Pasien akan merasa puas jika kinerja layanan kesehatan yang diperoleh sama atau melebihi harapan. Dampak dari kepuasan pasien yang rendah terhadap pelayanan di pendaftaran rawat jalan yaitu dapat menyebabkan pasien tidak akan kembali berobat ke puskesmas dan menyebabkan pengunjung puskesmas berkurang. Peneliti akan melakukan penelitian dengan pasien dibagian pendaftaran rawat jalan di puskesmas kecamatan kepulauan seribu utara. Penelitian ini bertujuan untuk mengetahui tingkat kepuasan pasien terhadap pelayanan petugas pendaftaran rawat jalan di puskesmas kecamatan kepulauan seribu utara. Metode penelitian yang digunakan adalah deskriptif kuantitatif dengan menggunakan model pengambilan sampel accidental sampling, dengan cara menyebarkan angket kepada 97 responden yang diukur pada 5 dimensi mutu pelayanan yaitu bukti fisik (tangibles), kehandalan (reliability), ketanggapan (responsiveness), asuransi (assurance), dan empati (empathy). Dari penelitian tersebut diketahui bahwa persentase kepuasan untuk dimensi bukti fisik (tangibles) 84,5%, kehandalan (reliability) 85,6%, ketanggapan (responsiveness) 78,4%, asuransi (assurance) 74,2%, dan empati (empathy) 80,4%. Dengan demikian diketahui tingkat kepuasan pasien terhadap pelayanan petugas pendaftaran rawat jalan di Puskesmas Kecamatan Kepulauan Seribu Utara sebesar 86,6% dan yang menyatakan tidak puas sebesar 13,4%. Berdasarkan dari hasil tingkat kepuasan yang diperoleh belum mencapai standar pelayanan minimal puskesmas yang telah dititipkan oleh menteri kesehatan yaitu ≥90%. Diharapkan kepada pihak puskesmas untuk meningkatkan kualitas pelayanan khususnya di tempat pendaftaran pasien rawat jalan.
Pelatihan dan Implementasi Sistem Verifikasi Ijazah Digital Berbasis n8n dan Filament di SMKN 1 Kabupaten Tangerang Asri, Jefry Sunupurwa; Aryani, Diah; Fannya, Puteri; Arfian, Muhamad Hadi; Widyawan, Tri Ismardiko; Ramadhan, Iksan
Abdimas Universal Vol. 8 No. 1 (2026): April
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat Universitas Balikpapan (LPPM UNIBA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36277/abdimasuniversal.v8i1.2838

Abstract

This community service activity was conducted to address the problem of diploma verification at SMKN 1 Kabupaten Tangerang, which is still carried out manually, requiring considerable time and posing risks of recording errors and document loss. This activity aims to develop and implement a digital-based diploma verification system to improve efficiency, accuracy, and the quality of administrative services. The system utilizes Laravel Filament as the administrative interface, n8n for workflow automation, MySQL as the database, and Optical Character Recognition (OCR) technology to automatically extract information from diploma documents. The implementation results show a significant performance improvement, where verification time decreased by more than 90%, from 10–15 minutes to less than one minute per document. In addition, data accuracy increased from approximately 85% to 98%, and document retrieval speed improved by more than 80%. Based on user satisfaction questionnaire results, 100% of respondents stated that the system is easy to use and helps accelerate administrative tasks. Therefore, the developed system is proven to be effective in supporting the digital transformation of academic document management in the school environment.
Co-Authors -, Muniroh Adham, Yunan Adil Hidayat Afifah Kusuma Vardhani Afra, Rara Ahmad Rizky Aliyani Aliyani Alvina Amalia Amalia, Isnaini Amirah Syafiqah Zahra Anas Fajry Rhomadon Aneu Rosliana Angela Marsiana Siki Angelina Angelina Anggita Nurul Fadlilah Anisa Dyah Irawati Anisa Nur Safitri Anisa Nur Zulkarina Annida Ariyani Annisa Azzahra, Annisa Aqshal Hidayatullah Armila Astiyana Triadi Athiyyah, Hanifatul Aulia Salsabila Aulia, Ni Wayan Riskita Ayu Hardianti Bagas Saputra Bangga Agung Satrya Betji Nadiana Bissilisin Brigita Natalia Br Surbakti Brigitha Dea Yuliseva Budi Sunaryo Budiana Gustiara Chresia Ericha Cindi Trisa Olivia Daniel Happy Putra Daniel Happy Putra Debbie Friscilla Carolina Manalu Dede Lisda Nurjanah Dede Lisda Nurjanah Delmi Sulastri Dessy Safutri Deta Nurfena Nurfena Dewi Kisaputri Dewi Sartika Dewi Surlialy Dewi, Deasy Rosmala Diah Aryani, Diah Dila Yuliandini Dina Munadiatu Dina Sonia Dinda Melani Safitri Dini Devici Santoso Diva Angelita Diva Sabina Dwi Chandrarika Putri Aulia Dwi Nurul Fadila Edi Kurnianto Endika Rachmad Fadia Eka Septiawati Faiha, Hana Fandhika, Lilin Tata Fani Nur Azizah Fathul Baari Fingky Rizki Wulandari Fiqih Nurhidayah Fretycia Laurenty Gina Sonia Hairun Nisa Hana Faiha Hardi Arissaputra Ilham Abdurohman Indawati, Laela Iqbal Tri Putra Iqbal, Muhammad Fuad Isnaini Amalia Izmi Novianita Jack Febrian Rusdi Jefry Sunupurwa Asri Jefry Sunupurwa Asri Kevin Handynata Khoirunnisa Sabiladina Lasmaria Simorangkir Lilin Tata Fandhika Lily Widjaya Lily Widjaya Lily Widjaya Listania Aisyah Putri Luthfiah Aulia Rachman M. Fuad Iqbal Maeimunah, Siti Magdalena, Selvy Manalu, Debbie Friscilla Carolina Mei Nur Khasanah Melani Aulia Mufida Mochamad Fauzan W. Mordekhai Immanuel Sitorus Muammar Dzachwani Muhamad Al Imran Rangga Putra Muhammad Arif Sutrasno Muhammad Hadi Arfian Muhammad Hafiz Zuhri Munazhifah Munazhifah Muniroh Muniroh - Muniroh Muniroh Muniroh, Muniroh Nabila Zahara Ramadan Nabilah Khairunisa Nadiya Nurul Afifah Nanda Aula Rumana Navry Nanda Aprilian Nazira Nur Amalia Nazofah, Putri Nicki Nugrahaningtyas Noviliana, Tiara Nur Fadilah Nur Mawaddah, Nur Nurfena, Deta Nurfena Nurhaliza Putrikama Nurmayantih Nusamina Pulungan Piter Serhalawan, Roi Putri Rafikasani Putri Syaikhu Putri, Listania Aisyah R Gumilar Hadiningrat Rahmawati, Rena Maulina Raihan Fakhri P. S. Ramadhana, Nur Fatihah Adlia Ratna Dewi Ratna Sari Ressa Yesika Rifda Ulfa Andini Rifqi Fauzan Risma Ayu Fitriyani Risma Sisni Fadilla Rizky Alfiansyah Rizky Khaerunnisa Rizqia Rahmah Roi Piter Serhalawan Rosa Patricia Rosfita Rasyid Rosita, Annida Ulfiar Rumana, Nanda Sabiladina, Khoirunnisa Sabina, Diva Safitri, Dinda Melani Salsabella, Pradita Salsabillah Zahrah Hayati Sarah Khonsa Seastama, Komang Cyntia Noviari Selvi Damayanti Shafa Aulia Ananda Hermanto Simorangkir, Lasmaria Siswati Siswati Sonaria Tambunan Sonia, Dina Sonia Sri Handayani Suciyanti Suciyanti Sutrasno, Muhammad Arif Syahrul Dwi Ramadhani Tantri Wilananda Tedja Gurat Baktina Tri Putra, Iqbal Trideswira Tryandi Rohmadoni Usman, Nadia Salim Bin Vania Rachma Putri Viatiningsih, Wiwik Vitianingsih, Wiwik Wahyudi Prasetyo Widjaja, Lily Widjaya, Lily Widyawan, Tri Ismardiko Winda Febriarini Windiana Mega Sukmawati Wiwik Vitianingsih Yati Maryati Yenni Syafitri Yolan Adis Safitri Yulia, Noor