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Mutaqin Akbar
Universitas Mercu Buana Yogyakarta
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Journal : SMARTICS Journal

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Pengembangan Chatbot untuk Layanan Konsultasi Hukum dengan OpenAI GPT-4 Purnama, Arif Pria; Akbar, Mutaqin
SMARTICS Journal Vol 12 No 1 (2026): Journal SMARTICS (April 2026)
Publisher : Universitas PGRI Kanjuruhan Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21067/smartics.v12i1.13817

Abstract

The development of information and communication technology has encouraged the use of artificial intelligence in various fields, including legal consultation services. In Indonesia, legal consultation services still face several challenges, such as a limited number of legal experts, relatively high consultation costs, and unequal access, making it difficult for the public to obtain basic legal understanding. This study aims to develop an intelligent chatbot for legal consultation services using the OpenAI GPT-4 Application Programming Interface (API). The research methodology includes problem scope determination, user needs analysis, legal data collection, data exploration and pre-processing using Natural Language Processing (NLP) techniques, GPT-4-based chatbot modeling, and system evaluation. The evaluation focuses on measuring the chatbot’s response time in delivering legal information to users. The results indicate that the chatbot developed using the OpenAI GPT-4 API is able to provide basic legal information quickly and interactively. However, human supervision is still required to ensure the accuracy and reliability of the legal information provided.
Co-Authors Adella Maharani, Putri Adrian, Reka Adwin Nurhasananda Agung Firmansyah Agus Salim Ahsan, Moh An-Naufal Nuha, Alfian Anisyah Jatu Siti Nurjanah Aprisia Bahagia, Grace Arifadillah, Elang Arita Witanti Ascha, Nugrah Pratama Astri Wulandari Audita Nuvriasari Auditya, Yonathan Bagus Dwi Kurniawan, Bagus Dwi Bambang Agus Setyawan Budi Sulistiyo Jati Budi Sulistiyo Jati Budianto, Alexius Endy Dangin, Dangin Dian Kartika Sari, Dian Kartika Diski Ijtima Putri Dwiyati Pujimulyani Elsa Anggraini Maili Fajriansyah, Dede Febri Rahmadsyah Fiki Ertandi Firdaus Alfajar Sudarsih Hardiyanto, Andri Hendri Tri Cahya Leksana Ichlasia Ainul Fitri Ikram, Rauf Al Indah Susilawati Irfan Nur Fahrudin Jeremias Quintino Tilman Junianto Bagas Prasetyo Kafilahudin, Fahrul Advis Kartadinata, Arifqi Khuzaini*, Nanang Kuswandaru, Kuswandaru Marfianto, Jodhy Dwi Muhammad Abdul Gofur Muhammad Ali Ma'mun Muhammad Pratiwo Muhammad Syadham, Syahrun Muhammad Syaifudin Musa, Rahmat Nafida Hetty Marhaeni Nanang Khuzaini, Nanang Nanik Triatmi Nugroho, Yassir Ahmad Nur Alamsyah Nurdiarti, Rosalia Prismarini Nusantara, Bondan Surya Prasetyaningrum, Putri Taqwa Primananda, Muhammad Izra Priyanto Purnama, Arif Pria Putu Sangyoga, Titus Bintang Pekiek Rahmat Musa Ramos, Sarah Vega Refky Satria Bima Reny Yuniasanti Rio Setya Pambudi Rismanto, Septa Rivansyah Subagyo, Ibnu Riyanto, Agung Rizky, Muhammad Rafi Fajar Rofiqi, Lutfi Rohmad, Arinadi Nur Rosalia Prismarini Nurdiarti Saputra, Aldi Dwi Saputra, Andika Dwi Sari, Prima Wulan Sedyarsa, Hanif Fauzan Septa Rismanto Setyaningsih, Putry Wahyu Sidiq Purnomo, Agus Sri Muhammad Kusumantomo Subhan Bole Boly Supatman Supatman Thimoty Pascal Munthe Umul Aiman Wakidi Wakidi Wibowo, Sigit Heri Wisnu Adi Yulianto Wulandari, Astri Yusanto, Yoga Zada Maulana