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All Journal Binus Business Review Daya Saing : Jurnal Ilmu Manajemen Jurnal Ilmiah Ekonomi dan Bisnis AL ISHLAH Jurnal Pendidikan Dinamisia: Jurnal Pengabdian Kepada Masyarakat Jurnal Benefita : Ekonomi Pembangunan, Manajemen Bisnis Dan Akuntansi JOURNAL OF SCIENCE AND SOCIAL RESEARCH Jurnal Akuntansi Kompetif Diklat Review : Jurnal manajemen pendidikan dan pelatihan Jurnal Bakti Saintek: Jurnal Pengabdian Masyarakat Bidang Sains dan Teknologi Jurnal Pengabdian Inovasi dan Teknologi Kepada Masyarakat Jurnal Economica: Media Komunikasi ISEI Riau ASEAN Marketing Journal Jurnal Bisnis Kompetitif Jurnal Pengabdian Kompetitif
Zulia Khairani
Universitas Lancang Kuning
Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Mathematics Social Sciences Other

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The Utilization of Cassava Peel into Cassava Peel Chips in KUB Sejahtera: Pemanfaatan Limbah Kulit Singkong menjadi Kripik Kulit Singkong di KUB Sejahtera fikratul ihsan; Rini Nizar*; Zulia Khairani
Dinamisia : Jurnal Pengabdian Kepada Masyarakat Vol. 8 No. 6 (2024): Dinamisia: Jurnal Pengabdian Kepada Masyarakat
Publisher : Universitas Lancang Kuning

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31849/dinamisia.v8i6.23283

Abstract

KUB Sejahtera merupakan UMKM yang memproduski kripik singkong berlokasi di Kecamatan Tenayan Raya. Satu kali proses produksi menghasilkan 400 bungkus dari 150 kg singkong. Limbah kulit singkong yang dihasilkan mencapai 7-8 kg sekali proses produksi. Pemanfaatan limbah kulit singkong menjadi produk yang bernilai ekonomi perlu untuk dilakukan. Salah satu produk yang dapat dihasilkan dari limbah kulit singkong adalah kripik kulit singkong. Peningkatan pegetahuan mitra terhadap pemanfaatan limbah kulit singkong dapat dilakukan dengan mengadakan pelatihan dan praktik pembuatan kripik kulit singkong. Pengabdian ini bertujun untuk meningkatkan pengetahuan mitra dalam mengolah kripik kulit singkong. Keberhasilan pelatihan dilihat dari peningkatan pengetahuan mitra melalui kuesioner yang dibagikan sebelum dan setelah dilakukan pelatihan. Berdasarkan data kuesioner terjadi peningkatan pengetahuan mitra sebesar 100% terhadap proses pembuatan kripik kulit singkong. Selain itu, dilakukan pengujian organoleptik terhadap kripik kulit singkong. Kripik kulit singkong dengan baluran tepung serbaguna lebih disukai dibandingkan dengan penggunaan tepung yang diracik sendiri. Tingkat kesukaan panelis terhadap tekstur, rasa dan aroma yakni 4,42 (suka), sedangkan untuk warna yakni 4.25 (suka). Kata kunci: kripik kulit singkong, pemanfaatan limbah, pelatihan, organoleptik
Peningkatan Produksi Kripik Singkong melalui Penggunaan Alat Tepat Guna dan Pelatihan Manjemen Keuangan di KUB Sejahtera Nizar, Rini; Ihsan, Fikratul; Khairani, Zulia; Anggraini, Anna
JDISTIRA - Jurnal Pengabdian Inovasi dan Teknologi Kepada Masyarakat Vol. 5 No. 1 (2025)
Publisher : Yayasan Rahmatan Fidunya Wal Akhirah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58794/jdt.v5i1.1374

Abstract

Kelompok Usaha Bersama (KUB) Sejahtera merupakan salah satu UMKM yang telah memproduksi kripik singkong dari tahun 2017. KUB Sejahtera belum pernah mendapatkan pembinaan dari pemerintah, sehingga pengetahuan dan keterampilan yang diterapkan dalam pembuatan keripik singkong masih sangat terbatas terutama dari segi penerapan teknologi dan manajemen pengelolaan keuangan. Tujuan dari kegiatan pengabdian masyarakat ini adalah (1) meningkatkan kapasitas produksi dengan menerapkan IPTEKS dan (2) peningkatan kemampuan manajemen melalui pelatihan manajemen pengelolaan keuangan. Metode yang digunakan adalah Participatory Rural Appraisal (PRS) yang memungkinkan mitra berpartisipasi aktif dalam kegiatan sejak identifikasi masalah sampai akhir kegiatan. Tahapan dalam pengabdian ini meliputi: tahap sosialisasi dan pelatihan manajemen pengelolaan keuangan dan pemberian alat tepat guna (alat perajang singkong, spinner dan sealer), tahap pendampingan, tahap monitoring dan tahap evaluasi. Berdasarkan testimoni mitra terjadi peningkatan produksi setelah penggunaan alat baru sebesar 50% dan mampu mengefisiensi waktu proses pengolahan ±2 jam. Selain itu, terjadi peningkatan pengetahuan mitra sebesar 60-100% mengenai manajemen pengelolaan keuangan.
PENGARUH MANAGEMENT CONTROL SYSTEM PACKAGE TERHADAP ORGANIZATIONAL PERFORMANCE PADA RUMAH SAKIT JIWA KOTA PEKANBARU Kamilah, Faizah; Khairani, Zulia; Soviyanti, Efrita
Jurnal Daya Saing Vol. 11 No. 2 (2025): Jurnal Daya Saing (JDS)
Publisher : Komunitas Manajemen Kompetitif

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35446/dayasaing.v11i2.1820

Abstract

This research aims to analyze the influence of the Management Control System Package (personal control, cultural control, action control and result control) on Organizational Performance at Rumah Sakit Jiwa Pekanbaru. The data analysis method used is multiple linear regression, F test and t test are used to analyze the data. Data was obtained through a questionnaire method with a Likert scale. The independent variables in this research are personal control, cultural control, action control and result control. Meanwhile, the dependent variable is organizational performance. Data obtained with the help of SPSS 23 software. Statistical test results show that personal control, cultural control, action control and result control influence organizational performance. Data obtained with the help of SPSS 23 software.
PELATIHAN DAN PENDAMPINGAN PENDAFTARAN MEREK DAGANG BAGI PELAKU USAHA MIKRO KECIL MENENGAH (KUB SEJAHTERA) DI PEKANBARU Nizar, Rini; Khairani, Zulia; Ihsan, Fikratul
Diklat Review : Jurnal manajemen pendidikan dan pelatihan Vol. 9 No. 1 (2025)
Publisher : Komunitas Manajemen Kompetitif

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35446/diklatreview.v9i1.2077

Abstract

Micro, Small, and Medium Enterprises (MSMEs) play a strategic role in Indonesia's national economy. Despite contributing significantly to GDP and employment, MSMEs face challenges in protecting their intellectual property rights (IPR), particularly in registering trademarks. This community engagement activity aimed to enhance the understanding and capabilities of MSMEs in the Sejahtera Business Group (KUB) in Pekanbaru regarding trademark registration and packaging design as essential elements of branding and product competitiveness. The method employed was Participatory Rural Appraisal (PRA), emphasizing active participation from the identification of challenges to the implementation of solutions. The training involved theoretical sessions, interactive discussions, and practical demonstrations focusing on trademark registration procedures, intellectual property rights protection, and the role of packaging in strengthening market appeal. Post-training, participants were provided with intensive mentoring to address technical barriers in trademark registration. Evaluation results revealed significant improvements in participants’ knowledge and confidence in registering trademarks and designing effective packaging. More than 95% of participants reported satisfaction with the program, highlighting its practicality and relevance to their business needs. The findings suggest that comprehensive and sustained interventions in branding and IPR protection can enhance the competitiveness and sustainability of MSMEs. This program serves as a model for empowering small businesses through education and mentorship in intellectual property management
INOVASI PRODUK RAMAH LINGKUNGAN : PELATIHAN DAUR ULANG LIMBAH PAKAIAN BEKAS MENJADI PERABOT RUMAH TANGGA UNTUK MENDUKUNG BISNIS KREATIF Soviyanti, Efrita; Kamilah, Faizah; Khairani, Zulia
Diklat Review : Jurnal manajemen pendidikan dan pelatihan Vol. 9 No. 1 (2025)
Publisher : Komunitas Manajemen Kompetitif

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35446/diklatreview.v9i1.2094

Abstract

This Community Service Activity aims to provide knowledge about the use of used and used clothes at home into various products that have economic value, in addition to providing training in making household equipment mat products from used clothes. The method of this community service activity uses lecture methods, questions and answers and training with product making tutorials. The lecture method is used to convey general knowledge about the impact of used clothes which can also become waste that decomposes over a long period of time. In addition, the lecture method also conveys various products that can be used as ideas for making other products. The question and answer method is used to complete things that have not been accommodated by the lecture method. Training method with direct tutorials on making household furniture mat products from used clothes. This training involves lecturers from the Accounting and Management Department who work together with the Dasawisma mothers' group in Meranti Pandak Village as target subjects. Keywords: inovasi produk, eco friendly, entrepreneurship,baju bekas
EDUKASI ECO-ENZYM SEBAGAI SOLUSI MANAJEMEN PENGOLAHAN SAMPAH RUMAH TANGGA DI SMK NEGERI 7 PEKANBARU Wardi , Jeni; Khairani, Zulia; Indarti, Indarti; Nasution, Imran Al Ucok; Saputra, Trio
Diklat Review : Jurnal manajemen pendidikan dan pelatihan Vol. 9 No. 1 (2025)
Publisher : Komunitas Manajemen Kompetitif

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35446/diklatreview.v9i1.2145

Abstract

The environmental crisis, particularly related to organic waste and pollution, has become a major challenge that needs to be addressed immediately. One effective way to reduce waste volume is by processing it into beneficial products, such as eco-enzyme, a fermented liquid derived from organic waste that offers various eco-friendly benefits, including water purification and soil enrichment. Waste management education should be introduced from an early age, and universities play a crucial role in promoting this program through a structured managerial approach. Additionally, the implementation of waste management based on efficiency and sustainability can lead to the creation of environmentally friendly economic products, adding value to society. Based on this, the Community Service Team of Unilak Postgraduate Lecturers conducted a community engagement program to enhance waste management through eco-enzyme production training at SMK Negeri 7 Pekanbaru, a school committed to fostering an energy-saving culture and environmental conservation. This activity aimed to educate students on how to process organic waste into eco-enzyme, contribute to environmental preservation, and encourage the development of sustainability-based products with economic potential for the community. The results of this activity showed an improvement in students' understanding of the eco-enzyme concept, both in theory and practice. Students not only grasped the benefits of eco-enzyme in waste management but also successfully produced eco-enzyme independently through hands-on practice. Moreover, this activity fostered students' awareness of the importance of sustainable organic waste management, which is expected to be applied in their daily lives.
The Secret to Ride-Hailing Customer Satisfaction and Willingness to e-WOM: Uncovering the Advantages of Price and Consumer Personality Khairani, Zulia; Nofrizal, Nofrizal; Putri, Librina Tria
ASEAN Marketing Journal
Publisher : UI Scholars Hub

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Abstract Manuscript type: Research Article Research Aims: After the COVID-19 pandemic and during the pandemic, there has been a surge in the usage of ride-hailing services. The motivation objective of this study is to ascertain the causes behind the high consumer satisfaction with ride-hailing. This study examines the role of service quality, and price in driving consumer satisfaction, and the implications for electronic word of mouth mediated by customer personality. Design/methodology/approach: Using purposive sampling methods, 610 users of ride-hailing services were chosen as the sample for this study. Processing survey data through data analysis utilizing Smart-PLS 4.0 software and structural equation modeling. Research Finding: The results showed that service quality and price can change consumer personality to encourage consumer satisfaction so that customers are willing to electronic word of mouth. Consumer personality and consumer satisfaction can moderate prices for electronic word of mouth. Theoretical Contribution/Originality: This study contributes to the latest literature in the field of marketing, particularly in the online transportation service industry, by demonstrating that customer satisfaction is a key driver of willingness to engage in electronic word-of-mouth (eWOM). Consumer personality and price can enhance customer satisfaction, and both customer personality and satisfaction can mediate the effect of price on eWOM. Practitioner/Policy Implication: The study highlights key managerial implications for the online transportation industry. Prioritizing customer satisfaction, understanding consumer personalities, strategic pricing, and leveraging eWOM emerge as critical strategies. By tailoring approaches to enhance satisfaction, address varied personalities, and implement transparent pricing, businesses can drive positive eWOM and foster sustained growth. Research Limitation: The sample size in this study, comprising only 610 Indonesian ride-hailing service users, represents a limitation, potentially impacting the generalizability of the findings. Moreover, the study focuses solely on specific factors influencing customer satisfaction, namely service quality, price, and customer personality, overlooking other potential contributors such as brand preference, reputation, trust, ease of use, and safety. Additionally, the analysis utilizes SEM Smart-PLS 4.0 software with survey techniques, neglecting experimental or empirical research methods.
KUALITAS LAYANAN SEBAGAI MEDIASI KUALITAS SISTEM DAN KUALITAS INFORMASI TERHADAP KEPUASAN PENGGUNA SISTEM AFILIATE PADA PENERIMAAN MAHASISWA BARU UNIVERSITAS LANCANG KUNING Setiarini, Tutut; Junaidi, Junaidi; Khairani, Zulia; Irwanda, Ahmad Ade; Juliani, Fitri
JOURNAL OF SCIENCE AND SOCIAL RESEARCH Vol 8, No 3 (2025): August 2025
Publisher : Smart Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54314/jssr.v8i3.3964

Abstract

Abstract: This study aims to examine the impact of system quality and information quality on user satisfaction of the Affiliate System in New Student Admissions at Lancang Kuning University, by considering service quality as a mediating variable. The research methodology used is a survey, by collecting questionnaires from 155 respondents. Sampling was carried out using the Proportional Random Sampling method based on certain characteristics such as PMB Admin, Finance, Promotional Media, staff, students, and the general public who use the UNILAK PMB Affiliate system. The data obtained were analyzed using the Partial Least Square (PLS) method. The results of the study indicate that system quality does not have a significant direct influence on user satisfaction of the UNILAK PMB affiliate system. However, indirectly, system quality through service quality as a mediating variable has a significant influence on user satisfaction of the UNILAK PMB affiliate system. This finding confirms the importance of improving service quality in the PMB affiliate system in order to optimize the benefits of system quality and the quality of information available. Keyword: System Quality, Information Quality, Service Quality, User Satisfaction Abstrak: Penelitian ini bertujuan untuk mengkaji dampak kualitas sistem dan kualitas informasi terhadap kepuasan pengguna Sistem Afiliate pada Penerimaan Mahasiswa Baru Universitas Lancang Kuning, dengan mempertimbangkan kualitas layanan sebagai variabel mediasi. Metodologi penelitian yang digunakan adalah survei, dengan mengumpulkan kuesioner dari 155 responden. Pengambilan sampel dilakukan melalui metode Proportional Random Sampling berdasarkan karakteristik tertentu seperti Admin PMB, Keuangan, Media Promosi, staf, mahasiswa, dan masyarakat umum yang menggunakan sistem Afiliate PMB UNILAK. Data yang diperoleh dianalisis menggunakan metode Partial Least Square (PLS). Hasil penelitian menunjukkan bahwa kualitas sistem tidak memiliki pengaruh signifikan langsung terhadap kepuasan pengguna sistem affiliate PMB UNILAK. Namun, secara tidak langsung, kualitas sistem melalui kualitas layanan sebagai variabel mediasi memiliki pengaruh signifikan terhadap kepuasan pengguna sistem affiliate PMB UNILAK. Temuan ini menegaskan pentingnya peningkatan kualitas layanan dalam sistem afiliasi PMB agar dapat mengoptimalkan manfaat dari kualitas sistem dan kualitas informasi yang tersedia. Kata kunci: Kualitas Sistem, Kualitas Informasi, Kualitas Layanan, Kepuasan Pengguna
Co-Authors Anggraini, Anna Arizal N Arizal N Arizal N Aznuriyandi Aznuriyandi Aznuriyandi, Aznuriyandi Dwika Lodia Putri Efrita Sofianti efrita soviyanti Efrita Soviyanti Efrita Soviyanti efrita soviyanti, efrita Erica, Deliana faizah kamilah, faizah Fikratul Ihsan hadiyati hadiyati Idel Waldelmi Ihsan, Fikratul Indarti Indarti Irwanda, Ahmad Ade Jeni Wardi Juliani, Fitri Junaidi Junaidi Masirun Masirun Muhammad Rasyid Abdillah murnawati murnawati Nasution, Imran Al Ucok Nofrizal Nofrizal nofrizal nofrizal nurhayani lubis Oktaviani, Dina Suri Putri, Librina Tria Reni Farwitawati Rini Nizar Rini Nizar* Setiarini, Tutut Soviyant, Efrita Sucherly Sucherly Trio Saputra Undang Juju Wardi , Jeni Widya Triana Putri Wita Dwika Listihana