Article Per Year (5 Year)
p-Index From 2021 - 2026
3.342
P-Index
This Author published in this journals
All Journal Journal of Indonesian Tourism and Development Studies Agrokreatif Jurnal Ilmiah Pengabdian kepada Masyarakat Tourism Scientific Journal JURNAL HOSPITALITI DAN PARIWISATA Pusaka : Journal of Tourism, Hospitality, Travel and Business Event Jurnal Ilmu Pariwisata Hospitaliti
Bet El Silisna Lagarense, Bet El Silisna
Politeknik Negeri Manado
Agriculture, Biological Sciences & Forestry Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Languange, Linguistic, Communication & Media Social Sciences Other

Published : 26 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 26 Documents
Search

 1   2   3 
PERENCANAAN PENGEMBANGAN DANAU SEPER BEBASIS ANALISIS SOAR DI DESA WISATA RINTISAN LEMBEAN KABUPATEN MINAHASA UTARA Ruslani, Ruslani; Wijanarko, Sony; Lagarense, Bet El Silisna; Tangkau, Kezia Waya
Jurnal Ilmu Pariwisata Vol. 4 No. 1 (2025): Jurnal Ilmu Pariwisata
Publisher : UPT Penelitian Sekolah Tinggi Ilmu Pariwisata Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to formulate a strategic development plan for Lake Seper as a locally-based tourist destination in Lembean Pilot Tourism Village, North Minahasa Regency, using the SOAR (Strengths, Opportunities, Aspirations, Results) analysis framework. This appreciative and forward-looking approach is employed to identify and integrate internal strengths and community aspirations with external opportunities and expected outcomes in a participatory manner. Data were collected through direct field observations, in-depth interviews with key local stakeholders (village officials, community leaders, and tourism actors), and document analysis of existing development plans and policy frameworks. The findings reveal that Lake Seper possesses significant natural and cultural assets, underpinned by strong community engagement in resource management and conservation. The development strategy focuses on multi-stakeholder collaboration, infrastructure enhancement, and community empowerment through capacity-building programs. The implementation of this strategy is expected to increase tourist arrivals, stimulate local economic growth, and promote the preservation of cultural heritage and environmental sustainability in alignment with ecological balance.
PENGEMBANGAN PARIWISATA OLAHRAGA UNTUK MENINGKATKAN PELUANG KERJA DI ERA EKONOMI KREATIF DI SULAWESI UTARA Lagarense, Bet El SIlisna; Walansendow, Agustinus; Lagarense, Jeskrispen
Jurnal Ilmu Pariwisata Vol. 4 No. 1 (2025): Jurnal Ilmu Pariwisata
Publisher : UPT Penelitian Sekolah Tinggi Ilmu Pariwisata Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Sport tourism is an alternative tourism model with significant potential to drive economic growth andjob creation, especially in the era of the creative economy. This study aims to identify the potentials,challenges, and development strategies of sport tourism to enhance employment opportunities in thetourism sector and local economies. A descriptive-qualitative approach was employed, utilizingliterature studies, field observations, and interviews with tourism actors, sports communities, and localstakeholders. The results indicate that sport tourism can generate a variety of direct and indirect jobopportunities, including sports guides, event organizers, fitness instructors, and supporting MSMEs inNorth Sulawesi. Therefore, collaboration among stakeholders, infrastructure development, and humanresource training oriented toward the integration of sports, tourism, and creative innovation areessential. This study concludes that developing sport tourism is a relevant and sustainable strategy tosupport the creative economy and broaden employment access at both local and national levels
Design of Savana Hills Ecotourism Tracking Route in Pulisan Village, Likupang Regency, North Minahasa Lagarense, Bet El Silisna; Pesik, Mex Usmeni; Walansendow, Agustinus
Agrokreatif: Jurnal Ilmiah Pengabdian kepada Masyarakat Vol. 10 No. 2 (2024): Agrokreatif Jurnal Ilmiah Pengabdian Kepada Masyarakat
Publisher : Institut Pertanian Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/agrokreatif.10.2.166-174

Abstract

The community service program with the students focuses on Pulisan Village, which is in the Likupang KEK (Special Economic Zone) area and a super-priority tourism destination. Pulisan has many attractions, including beaches, islands, and sea. However, Pulisan also needs new tourist attractions, specifically terrestrial tourist attractions, to distribute tourist visits well. Therefore, a community service program with students is carried out in collaboration with partners, namely tourism care groups entitled Designing the Savana Hill Ecotourism Tracking Route in Pulisan Village, Likupang, North Minahasa Regency. The method used was direct assistance to the community, in this case, the Pulisan Village tourism awareness group responsible for developing the Pulisan Tourism Village. The design of the ecotourism tracking route used mapping technology to determine the direction and location points created, as well as stopping points along the Pulisan Savana Hill tracking route. With the Savana Hill tracking route, tourist visits are focused on the sea, islands, and beaches, and they are distributed to Savana Hill using the designed tracking route. The community service program with students resulted in an output, namely the design of a tracking route with three stopping points (shelters).
ANALISIS PENANGANAN GUEST COMPLAIN DALAM MENINGKATKAN KUALITAS PELAYANAN FRONT DESK HARRIS HOTEL BATAM CENTER Lagarense, Bet El Silisna; Angsana, Jesel Erlangga B; Warroka, Margaretha N; Bawole, Merryany Theovanny; Towoliu, Benny I
HOSPITALITI DAN PARIWISATA Vol 8 No 1 (2025): JURNAL HOSPITALITI DAN PARIWISATA
Publisher : PolimdoSains

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35729/jhp.v8i1.147

Abstract

his study aims to analyze the impact of front office service quality on customer satisfaction in handling guest complaints at HARRIS Hotel Batam Center. The research method used is a qualitative approach, gathering data through observations made during an internship at HARRIS Hotel Batam Center. Data collection is conducted using a combination of documentation through reviews to determine the volume of complaints about the hotel and assess how front office service quality impacts customer satisfaction. The results show that front office service quality has a significant effect on customer satisfaction. This finding suggests that improving service quality in the front office can enhance customer satisfaction, which in turn can increase customer loyalty and benefit the hotel. This study contributes to hotel management's efforts to improve service quality and customer satisfaction
PEMANFAATAN MEDIA SOSIAL SEBAGAI SARANA PROMOSI HOME STAY DALAM MENINGKATKAN JUMLAH TAMU DI DESA WISATA BUDO Lagarense, Bet El SIlisna; Tongko, Tesya Tiara; Sangari, Fonny
HOSPITALITI DAN PARIWISATA Vol 8 No 2 (2025): JURNAL HOSPITALITI DAN PARIWISATA
Publisher : PolimdoSains

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35729/jhp.v8i2.153

Abstract

This study aims to analyze the use of social media as a promotional tool for homestays in increasingtourist visits to Budo Tourism Village. The research employs a descriptive qualitative approach withdata collection techniques including observation, in-depth interviews, and documentation. The mainfocus is on three social media platforms—Facebook, Instagram, and TikTok used by homestaymanagers and local tourism actors. The findings reveal that consistent and creative use of social mediacan expand promotional reach, build a positive destination image, and attract visitors, particularlyfrom the younger generation. Moreover, local community involvement in content creation enhances theauthenticity of the tourism village narrative. These findings offer practical contributions to thedevelopment of community-based digital promotion strategies in rural tourism destinations.
STRATEGI PENGEMBANGAN DAN PENGELOLAAN HOMESTAY DI DESA WISATA KULU Caroles, Krisliana Putri Ema; Lagarense, Bet El SIlisna; Polii, Bernadain D.
HOSPITALITI DAN PARIWISATA Vol 8 No 2 (2025): JURNAL HOSPITALITI DAN PARIWISATA
Publisher : PolimdoSains

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35729/jhp.v8i2.154

Abstract

This study aims to analyze the development and management strategies of homestays in Kulu TourismVillage as part of efforts to improve service quality and community-based tourism attractiveness. Theresearch employed a qualitative approach with data collection techniques including in-depthinterviews, participatory observation, and documentation. The findings reveal that the developmentstrategies focus on enhancing local human resource capacity through hospitality training, digitalpromotion, and the utilization of local cultural and natural assets. Meanwhile, the managementstrategies emphasize community-based governance, collaboration with village authorities and tourismagencies, and service standardization. Major challenges include limited infrastructure, humanresources, and access to digital marketing. Therefore, a sustainable collaborative approach involvinglocal communities, government, and tourism stakeholders is essential to support homestays as a pillarof the local economy in Kulu Tourism Village
Co-Authors Agu, Chrisanta Disteni Agustinus Walansendow agustinus walansendow Aldi B.K.T Kaunang Andih, Deisy C Angsana, Jesel Erlangga B Bawole, Merryany Theovanny Caroles, Krisliana Putri Ema Darael, Jane Djamali, Radjab Gumolili, Youdy Joseph Hendrik Kamagi, Jongky Wuner Karawuan, Maykel A.J Kondoj, Telly Hetty Isye Lagarense, Helni Desty Yanice Lagarense, Jeskrispen Langi, Madeleine P.V Lumare, Mercy Ariane Mantjari, Josua Mex U. Pesik Mex Usmeny Pesik Mita Takaendengan Moon, Helena Mozes, Exsel Nelson Alexander Oktavianus Lintong Pangemanan, Jemmy Rudolf Pangkey, Stevie Pesik, Mex Usmeni Polii, Bernadain D. Ponto, Britza Kenzi Rauf, Fitriani Fiany Ruslani, Ruslani Sangari, Fonny Tangkau, Kezia Waya Tombeg, Marthen Tongko, Tesya Tiara Towoliu, Benny I Tulandi, Dea Fitri Warroka, Margaretha N Wewengkang, Silvana A Wijanarko, Sony