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All Journal Fokus Bisnis Jurnal Riset Akuntansi Terpadu RETORIKA: Jurnal Bahasa, Sastra, dan Pengajarannya Resona : Jurnal Ilmiah Pengabdian Masyarakat Equilibrium: Jurnal Ilmiah Ekonomi, Manajemen dan Akuntansi Jurnal Manajemen STIE Muhammadiyah Palopo Journal of Economic, Bussines and Accounting (COSTING) Pendas : Jurnah Ilmiah Pendidikan Dasar SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan Scientific Journal of Reflection : Economic, Accounting, Management and Business SEIKO : Journal of Management & Business AkMen JURNAL ILMIAH Jesya (Jurnal Ekonomi dan Ekonomi Syariah) Abditani : Jurnal Pengabdian Masyarakat Jurnal Onoma: Pendidikan, Bahasa, dan Sastra Kumawula: Jurnal Pengabdian Kepada Masyarakat Al-Kharaj: Journal of Islamic Economic and Business RESLAJ: RELIGION EDUCATION SOCIAL LAA ROIBA JOURNAL Jurnal Ilmiah Akuntansi Peradaban Jurnal EMA (Ekonomi Manajemen Akuntansi) Jurnal Ekuilnomi Economics and Digital Business Review JURPIKAT (Jurnal Pengabdian Kepada Masyarakat) Journal La Bisecoman Bima Journal : Business, Management and Accounting Journal Jurnal Inovasi Bisnis Indonesia (JIBI) Dedication: Jurnal Pengabdian Masyarakat Jurnal Akuntansi, Ekonomi dan Manajemen Bisnis
Altri Wahida
Univrsitas Muhammadiyah Palopo
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Nursing Public Health Social Sciences Other

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The Impact of Improving Employee Skills and Knowledge Facing Digital Transformation at BSI Bank, Palopo City Branch Gita Pratiwi Sultan; Altri Wahida; Jusman
Al-Kharaj: Journal of Islamic Economic and Business Vol. 8 No. 2 (2026): SettingsVol. 8 No. 1 (2026): All articles in this issue include authors from 3
Publisher : LP2M IAIN Palopo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24256/kharaj.v8i2.9865

Abstract

This study aims to analyze the influence of employee skills and knowledge on digital transformation at Bank Syariah Indonesia (BSI) Palopo City Branch. Digital transformation in the banking sector requires human resources who are capable of operating technology and adapting to new systems. The study used a quantitative approach, involving all 30 employees of BSI Palopo Branch as a sample through census sampling. Data were collected using a Likert-scale questionnaire and analyzed using multiple linear regression. The results showed that employee skills and knowledge have a positive and significant effect on digital transformation. Knowledge is the most dominant factor in supporting the success of service digitalization. These findings emphasize that improving competency and understanding of technology is essential to strengthen human resource readiness in facing digital changes in Islamic banking
Co-Authors A. Nurhayati A. Nurhayati Abit, Muh. Aco, Dedi Andika Rusli, Andika Anggra Alfian Anshari Anshari Anshari Anshari, Anshari Anwar, SM Anwar, Suhardi M. Aqra, Aqra Ardiman Amir Asa, Renaldi Attriani, Attriani Bagus Syhamtono Besse Eka Putri Deswinda Bulan, Sari Chen Ching Yang Chen Ching Yang Dasila, Rifqa Ayu Dewanti, Winda Dila Fadilla Enjeli Enjeli Faiza, Nor Gita Pratiwi Sultan Halim Usman Hapid Hapid Hapid Hapid, Hapid Harmita Sari Harmita Sari Harmita Sari, Harmita Hasriani Hasrini Hamun Hendriawan Patadungan Hurria Indra Kusdarianto, Indra Junaidi, Junaidi Jusman Karina Nurul Fajri Keshi Mutih Palma Kusdarianto, Indra Lestari, Tiara Madrianah Ming-Chou Liu Ming-Chou Liu Muh.Sudarmono Rahim Mutmainna, Mutmainna Nadia Nadia Nispa Sari Nurasmi Haeruddin Nurhayati, Andi Nurul Ainun Rahmat Kamaruddin, Rahmat Rian Maming Rifqa Ayu Dasila Rivaldi Aldi Salju Salju Salju Salju, Salju Samsinar Samsinar Samsinar Samsinar Samsul Bachri, Samsul Sari, Nispa Sofyan, Sofyan .S Sri Nur Asry Suhardi M. Anwar, Suhardi M.