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All Journal Informatika Transformasi: Journal of Economics and Business Management Jurnal Publikasi Ilmu Manajemen Ocean Engineering: Jurnal Ilmu Teknik dan Teknologi Maritim Jurnal bintang manajemen Wawasan : Jurnal Ilmu Manajemen, Ekonomi dan Kewirausahaan Jurnal Riset Manajemen Masip: Jurnal Manajemen Administrasi Bisnis dan Publik Terapan Globe: Publikasi Ilmu Teknik, Teknologi Kebumian, Ilmu Perkapalan Jurnal Bisnis Kreatif dan Inovatif Jurnal Pajak dan Analisis Ekonomi Syariah Jurnal Ilmiah Ekonomi, Akuntansi dan Pajak Jurnal Bisnis Inovatif dan Digital Jurnal Strategi Bisnis Teknologi Jurnal Pemimpin Bisnis Inovatif Jurnal Transformasi Bisnis Digital Jurnal Manajemen Kewirausahaan dan Teknologi Kalao’s Maritime Journal
Syarifur Ridho
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Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Electrical & Electronics Engineering Engineering Industrial & Manufacturing Engineering Library & Information Science Mechanical Engineering Transportation Other

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Prosedur Perpanjangan Sertifikat Keselamatan Equipment Tb. Mitra Jaya XVI Pada Kantor KSOP Kelas I Dumai oleh PT. Berlian Ocean Shipping Dumai Wahyu Eka Putri; Syarifur Ridho; Irma Handayani
Jurnal Bisnis Inovatif dan Digital Vol. 2 No. 4 (2025): Oktober : Jurnal Bisnis Inovatif dan Digital
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jubid.v2i4.909

Abstract

This research aims to provide an in-depth explanation of the extension procedure for the Equipment Safety Certificate of the Tug Boat TB. Mitra Jaya XVI. This process is conducted at the Class I Port Authority and Harbormaster's Office (KSOP) Dumai and managed by PT. Berlian Ocean Shipping Dumai as the shipping agent. The equipment safety certificate is a vital document ensuring the seaworthiness of the vessel's equipment and compliance with maritime regulations. The research methodology utilized is a combination of Field Research—involving direct observation at the site—and Library Research—for gathering relevant regulatory and theoretical data. The findings indicate that the process for managing the certificate extension has generally complied with the established Standard Operating Procedures (SOP). Nevertheless, applicants still face significant obstacles during the application process. These constraints include delays in document inspection by related parties and technical issues within the online SIMKAPEL system (Information Management System for Harbormaster and Ship Services), which frequently experiences disruption. These system outages repeatedly lead to the postponement of certificate issuance. The conclusion of this study emphasizes that while formal procedures are followed, there is a necessity for optimizing the ship agency services and internal supervision. It is crucial to implement improvements to the technical system of SIMKAPEL and enhance internal coordination between surveyors and administrative staff at the KSOP to reduce waiting times, ensuring that certificates are issued promptly for the smooth operation of the vessel.
Peran Keagenan Kapal dalam Pembuatan Line-Up PT. Maritime Network Indonesia Cabang Dumai Melalui Plotting Kapal di Pelabuhan Pelindo Dumai Yogi Syahputra; Syarifur Ridho; Irma Handayani
Jurnal Strategi Bisnis Teknologi Vol. 2 No. 3 (2025): Agustus : Jurnal Strategi Bisnis Teknologi (JUSBIT)
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jusbit.v2i3.899

Abstract

This research aims to analyze the crucial role of the shipping agency—specifically PT. Maritime Network Indonesia Dumai Branch—in preparing the vessel departure and arrival schedule (line-up). Line-up preparation is a strategic process that involves vessel plotting at Pelindo Dumai Port and is vital for supporting the smooth running of port operations and loading/unloading activities. The research methodology includes field research (field research) to observe direct practices at the port and literature review (library research) to reinforce the theoretical and regulatory foundations. The findings confirm that the shipping agency plays an important role in ensuring the efficiency of the port schedule. Nevertheless, in practice, the line-up preparation process faces several significant challenges. These obstacles include the limited authority of local agents in independently determining vessel plotting, restricted coordination meeting schedules, and the continued use of manual and inefficient communication methods. This lack of integrated communication often leads to inaccuracies in the initial line-up preparation, forcing agents to recalculate the previously arranged vessel positions. The conclusion of this study suggests the need for developing an integrated system that facilitates real-time communication and reporting to all relevant agencies. Adopting a digital system will enhance process efficiency, ensure proper documentation, and minimize errors, thereby accelerating the vessel plotting coordination process in the field.
Peranan Bagian Operasional dalam Memonitoring Keberangkatan Kapal Milik oleh PT. Baruna Mitra Segara Lines Bandar Lampung Eliasaf Maduwu; Syarifur Ridho; Dina Rispianti
Jurnal Strategi Bisnis Teknologi Vol. 2 No. 3 (2025): Agustus : Jurnal Strategi Bisnis Teknologi (JUSBIT)
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jusbit.v2i3.922

Abstract

The operational department at PT. Baruna Mitra Segara Lines Bandar Lampung plays a crucial role in ensuring the timely departure of ships. This study examines how the department monitors ship departures to ensure they occur on time and follow established procedures. The research uses a qualitative case study approach, collecting data through observation and documentation. The findings show that active involvement from the operational department helps reduce technical and administrative issues that may delay departures. Improving human resources and operational systems is essential to guarantee smooth operations. The operational department is responsible for coordinating between departments, checking ship readiness, and monitoring schedules. The department's effectiveness significantly reduces delays and enhances customer satisfaction. The study also highlights that the accuracy of operational work impacts the efficiency, safety, and reliability of the shipping process. Strengthening the monitoring system and improving human resource quality are critical to optimizing the department’s role. However, challenges such as limited resources and outdated information systems need to be addressed to improve performance. This research aims to provide insights for PT. Baruna Mitra Segara Lines management to enhance the operational process of ship departures.
Sistem Sinkarkes dalam Penerbitan SSCEC dan P3K pada Kapal oleh PT. Surya Samudera Indah Batam Sofia Lazuba Purba; Syarifur Ridho; Taruna Ginting
Jurnal Ilmiah Ekonomi, Akuntansi, dan Pajak Vol. 2 No. 3 (2025): September : Jurnal Ilmiah Ekonomi, Akuntansi, dan Pajak (JIEAP)
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jieap.v2i3.1662

Abstract

This research aims to comprehensively describe and understand the utilization of the SINKARKES system (Ship and Health Information System) in the issuance of the Ship Sanitation Control Exemption Certificate (SSCEC) and the First Aid for Accidents (P3K) Certificate for vessels managed by PT. Surya Samudera Indah Batam. Compliance with ship sanitation and health standards is a mandatory prerequisite for preventing disease spread and ensuring occupational safety in accordance with prevailing regulations. The research methodology employed is field research (field research) to observe direct operational procedures in the field, supplemented by literature review (library research) to strengthen the theoretical and regulatory foundations of the Ministry of Health. The findings indicate that the process of issuing the certificates through SINKARKES begins with agent login access to the official application (sinakarkes.kemkes.go.id) using a registered company account. Subsequently, the agent submits an application for SSCEC and P3K issuance, followed by the completion of data and the uploading of mandatory supporting documents. These documents include the Maritime Health Declaration (MDH), previous SSCC/SSCEC certificates, the P3K certificate, crew list, voyage memo, and the list of last ports of call. Once the documents are verified, the Special Health Quarantine Officer (KarKessus) proceeds to conduct a physical survey onboard the vessel. The main obstacle encountered is poor internet network connectivity in the port area, which often leads to data input failures and double entry errors during certificate printing.
Prosedur Perpanjangan Endorsement Surat Laut Mv. Eastern Fair pada PT. Multi Jaya Samudera Belawan Heru Hermawan Sibarani; Syarifur Ridho; Lilis Lilis
Jurnal Pemimpin Bisnis Inovatif Vol. 2 No. 4 (2025): Oktober : Jurnal Pemimpin Bisnis Inovatif
Publisher : Asosiasi Riset Ilmu Manajemen dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jpbi.v2i4.977

Abstract

The Sea Certificate (Surat Laut/SL) is a crucial maritime legal document, serving as proof of a ship's nationality and its seaworthiness status for sailing, making it a mandatory requirement in every clearance in and clearance out process. This research aims to comprehensively identify and analyze the procedure for the endorsement (validation) extension of the Sea Certificate for the MV. Eastern Fair, carried out by PT. Multi Jaya Samudera as the ship agent in Belawan. The research method utilized is field research, conducted through land practice (PRADA), interviews, and documentation study. The findings indicate that the endorsement extension procedure is executed through a strict series of stages, starting from the preparation of the ship's technical documents to the official submission to relevant agencies such as the Harbor Master (Syahbandar) and the Transportation Agency Office. The ship agent plays a vital role as the liaison and executor, responsible for ensuring the completeness and validity of all administrative requirements within the specified timeframe. Although the procedure is standardized, common constraints include delays from related parties, both in physical inspection and administrative completion at government institutions, which can potentially disrupt the vessel’s sailing schedule. This study concludes that rigorous supervision and effective coordination among the agent, ship owner, and port authorities are key to maintaining regulatory compliance and the operational smooth running of the MV. Eastern Fair.
System CEISA 4.0 dalam Pengelolaan Data Manifest Inward dan Outward pada Kantor Bea Cukai Batam oleh PT. Surya Samudera Indah Batam Hartanta Capah; Syarifur Ridho; Taruna Taruna
Jurnal Pemimpin Bisnis Inovatif Vol. 2 No. 4 (2025): Oktober : Jurnal Pemimpin Bisnis Inovatif
Publisher : Asosiasi Riset Ilmu Manajemen dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jpbi.v2i4.978

Abstract

This study discusses the implementation of the CEISA 4.0 System (Customs Excise Information System and Automation) in managing Manifest Inward and Outward data at PT. Surya Samudera Indah under the supervision of the Batam Customs Office. The research is motivated by the need for efficiency and accuracy in customs processes in the era of digitalization. The purpose of this study is to analyze the effectiveness of CEISA 4.0 in supporting customs supervision and services, as well as to identify the challenges encountered during its implementation. The research employs a qualitative descriptive method with a case study approach through observation, interviews, and documentation. The findings show that the implementation of CEISA 4.0 has had a positive impact on the speed and accuracy of manifest data reporting, particularly in document validation and tracking processes. However, several technical barriers such as network disruptions and system errors, as well as non-technical obstacles including limited human resource competence and lack of coordination between the company and customs authorities, were identified. The implications of this research highlight the need for system optimization through technological infrastructure improvement and human resource capacity enhancement to ensure CEISA 4.0 functions more effectively in supporting the smooth flow of national and international logistics.
Sistem Pembayaran Jasa Labuh Tambat Kapal Melalui Sistem B-Sims Oleh PT. Div Samudera Abadi Di Pelabuhan Batam Marsya Sofiana PR. Angin; Syarifur Ridho; Taruna Ginting
Jurnal Transformasi Bisnis Digital Vol. 2 No. 5 (2025): September: Jurnal Transformasi Bisnis Digital (JUTRABIDI) 
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jutrabidi.v2i5.957

Abstract

This research aims to thoroughly examine the implementation of the Batam-Seaport Information Management Sistem (B-SIMS) for the payment of berthing and mooring services carried out by PT. Div Samudera Abadi at Batam Port. The background of the problem includes the government's post-COVID-19 pandemic drive to accelerate the digital transformation of public services, particularly in ports, to enhance efficiency and transparency. The B-SIMS system, developed by the internal team of the Directorate of the Port Business Entity (BUP) of BP Batam, is designed as a digital solution to replace the previously manual, queue-based process for berthing and mooring fee payments. As a ship agent, PT. Div Samudera Abadi is responsible for reporting all ship activities, managing necessary documents, and settling port service payments. The research method employed involves a qualitative and descriptive approach. The findings show that the implementation of B-SIMS has successfully transformed the business process. Ship agents can now submit applications, monitor status, and make payments digitally through the B-SIMS sistem. This transformation significantly contributes to increased port operational efficiency, administrative transparency, and reduced physical contact, aligning with the vision for digitalizing public services in Batam. However, challenges related to sistem adaptation and early stability may still arise.
Penanganan Sign On Buku Pelaut Secara Online dan Manual pada KSOP Batam Oleh PT. Pelayaran Dwi Putra Laksana Batam Rashida Mutia; Syarifur Ridho; Taruna Ginting
Jurnal Transformasi Bisnis Digital Vol. 2 No. 5 (2025): September: Jurnal Transformasi Bisnis Digital (JUTRABIDI) 
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jutrabidi.v2i5.966

Abstract

PT. Pelayaran Dwi Putra Laksana Batam operates in the sector of ship security services and shipping management (shipping agency), providing support for both domestic and international voyages. Its services include handling vessel arrival and departure permits, processing entry and exit permits for foreign crew members, renewing ship and crew certificates, and managing administrative procedures for seafarers’ sign-on and sign-off documentation. The document management process begins when crew members either sign a Sea Work Agreement (PKL) for employment on Indonesian-flagged ships or enter into a work agreement for service on foreign-flagged vessels. This paper employs field observation and literature review methods to present a comprehensive description of the document processing mechanisms at PT. Pelayaran Dwi Putra Laksana Batam based on operational requirements. The discussion focuses on outlining the workflow of seafarer book sign-on procedures, starting from the shipowner’s notification regarding scheduled crew changes to final administrative completion at the Batam Special KSOP Office. The sign-on document not only verifies the crew member’s official assignment but also functions as a record of their maritime service history. Common challenges include delays in information submission from shipowners, which can prevent timely sign-on and subsequently hinder vessel clearance. Therefore, strong coordination between shipping companies and regulatory agencies is essential to ensure effective fulfillment of responsibilities in managing crew documentation.
Strategi Operasional dalam Mendukung Kelancaran Aktivitas Kapal Mt. Meghna Trader di Pelabuhan Pelindo Dumai oleh PT. Samudera Sarana Karunia Dumai Ilhamsyah Putra Vangaon; Syarifur Ridho; Lilis Lilis
Jurnal Transformasi Bisnis Digital Vol. 2 No. 6 (2025): November: Jurnal Transformasi Bisnis Digital (JUTRABIDI) 
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jutrabidi.v2i6.1045

Abstract

This research is aimed at examining the operational strategies carried out by PT. Samudera Sarana Karunia Dumai in ensuring the smooth operation of the Mt. Meghna Trader ship at Pelindo Dumai Port. The main focus of the research is directed at the identification and assessment of the effectiveness of operational strategies which include the planning, implementation, and control stages of various activities such as loading and unloading, logistics, coordination with relevant parties at the port, and operational risk management. This research also includes consideration of external factors, including port regulations, market conditions, available infrastructure, and supply chain dynamics. In addition, this study emphasizes the importance of continuous performance evaluation to ensure that ship operations can run according to safety standards, time efficiency, and procedural accuracy. A qualitative approach with a case study design is used and reinforced by quantitative data to get a more comprehensive analytical picture. Data was obtained through in-depth interviews, direct observations in the field, review of operational documents, and surveys involving internal and external parties who play a role in supporting the operational process of ships at the port.
Analisis Keterlambatan Penerbitan Certificate of Pratique (COP) Kapal Asing pada Karantina Kesehatan Banten oleh PT. Bahari Tirta Jaya Cabang Banten Elman Syahputra Silitonga; Syarifur Ridho; Dina Rispianti
KALAO'S MARITIME JOURNAL Vol 6 No 2 (2025): Desember: Kalao’s Maritime Journal
Publisher : Politeknik Pelayaran Sulawesi Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69754/kalaos.v6i2.147

Abstract

This study aims to identify the factors causing delays in the issuance of the Certificate of Pratique (COP) for foreign vessels and to review the standard procedures applicable at the Banten Health Quarantine through the role of PT. Bahari Tirta Jaya Banten Branch. The COP is a critical document certifying that a vessel has met health requirements and is permitted to have contact with the shore (berthing/stevedoring). The research method employed is field research through direct observation at the port and library research involving laws, regulations, and relevant port literature. The research findings indicate that delays in COP issuance are caused by several primary factors, including: (1) incomplete ship administrative documents, (2) quarantine procedures requiring additional inspections, (3) poor ship hygiene conditions, (4) limited human resources within the quarantine office, and (5) technical constraints in the quarantine information system. These delays have a significant impact on ship berthing schedules, the efficiency of loading and unloading processes, and potential financial losses for shipping companies. This study recommends the need for improved coordination between ship agents and Health Quarantine authorities, evaluation of procedural efficiency, and strengthening of information system resources to ensure smooth services within the Banten Port area.
Co-Authors Aja Avriana Said Angelita Rohana Sibagariang Claudya Pasha Riany Dea Sabrina Dina Rispianti Dinda Safitri Dirhamsyah Dirhamsyah Eka Fransiska Eliasaf Maduwu Elman Syahputra Silitonga Ema Sonia Berutu Fadiyah Hani Sabila Fahmi Rinaldi Febrian Nababan Fernanda Aulia Hartanta Capah Heru Hermawan Sibarani Husniyah Husniyah Ilhamsyah Putra Vangaon Irma Handayani Jesika Avilla Br Sembiring Lilis Lilis Lilis, Lilis M. Althariq Marsya Sofiana PR. Angin Marwiyah, Masringgit Muhammad Rizki Nanda Tri Wulandari Netty Kesuma Paula Yuliarta Br Sitanggang Putra Sanjaya Sianturi Putra Wandi Rashida Mutia Riko Ananda Riko Andreas Simbolon Riski Ronaldo Saragih Sapa Tamaya Siregar Sinar Siregar Sofia Lazuba Purba Suratni Ginting Sutria, Yuna Taruna Ginting Taruna Taruna WAHYU EKA PUTRI Yefta Vianus Marbun Yepta Vianus Marbun Yogi Syahputra Yuris Danilwan Yusuf Sungguh Raja Sihombing