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Community Satisfaction with the SEPEKAN System at Bappeda Service Quality Gresik Regency Ahmad Azharuddin; Hidayat Hidayat; Yanuar Pandu Negoro
Jurnal Serambi Engineering Vol 8, No 4 (2023): Oktober 2023
Publisher : Fakultas Teknik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32672/jse.v8i4.6683

Abstract

Service Quality which is provided by the Regional Development Planning Agency (Bappeda) of Gresik Regency. Service quality is considered a crucial element in carrying out public service functions. This research focuses on analyzing Aspects of quality of service such as reliability, responsiveness, security, empathy, and physical aspects. The research method used is a case study approach with a qualitative approach. Data was obtained through direct observation and interviews with staff and consumers on the SEPEKAN System service at Bappeda and related parties. The data is carefully analyzed to identify the extent of the current quality of service. The results of the study illustrate the general picture of the quality of services provided by Bappeda Gresik Regency including the highest level of importance, namely the X8 attribute regarding the fairness of costs/tariffs in services with a value of 3,708. The dimension of service quality that most affects community satisfaction in the SEPEKAN Bappeda System of Gresik Regency is the dimension of Responsiveness with a gap level of 0.169, which is an attribute of the speed of time in providing services. These findings have important implications for relevant parties in identifying areas of improvement and developing policies to improve the quality of public services in the future. It is hoped that this research can make a positive contribution to efforts to improve better public services in the regions.
Peningkatan Kualitas Produk Abon Bandeng Babon Senyum dengan Metode Kano dan QFD Muhammad Echang Komarudin; Yanuar Pandu Negoro; Hidayat Hidayat
Jurnal Optimalisasi Vol 9, No 2 (2023): Oktober
Publisher : Universitas Teuku Umar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35308/jopt.v9i2.8407

Abstract

In the era of rapid development of the culinary industry, companies of all sizes must compete to improve the quality of their products in order to remain relevant in the current era of free trade, Quality product design refers to the design of products that not only fulfill their basic functions, but also in accordance with quality, capacity, and appearance that satisfies customers. The company is aware of the importance of improving as well as developing the best products. Therefore, how a business wants to identify the needs and wants of consumers. This study applies QFD and Kano methods. Data collection methods in this study are conservation, interviews and distributing questionnaires. To understand the characteristics of shredded milkfish products, smile baboons that are in accordance with consumer desires, using Kano and continued with QFD analysis and then included in the House of quality, aimed at prioritizing development. The purpose of this study is to bring out what are the attributes of baboon shredded milkfish products that are expected to lift product quality. The results of this study show that there are 20 attributes that are expected by consumers and 14 technical responses, the main things of development include making new packaging, sorting and inspecting raw materials, choosing writing or fonts that are easy to read by buyers or enthusiasts, also the most important is to promote through Instagram to boost the popularity of products from smile baboons.
Analysis of Chemical Inventory Control in the GGCP Unit Using Forecasting and EOQ Methods at PT. XYZ Hisyam Aziz Aditya; Moch. Nuruddin; Yanuar Pandu Negoro
Advance Sustainable Science Engineering and Technology Vol 5, No 3 (2023): August-October
Publisher : Universitas PGRI Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26877/asset.v5i3.17205

Abstract

PT. XYZ is a company operating in the energy producing industry. Which has 2 types of products, steam power and electricity. Steam in GGCP contains 3 chemicals, namely Amine, phosphate, oxygen scavenger. However, this company experienced an accumulation of excessive chemical stocks and reduced chemical consumption. This research aims to determine the number of company orders and determine overall inventory costs using forecasting methods and economical order quantities. In calculating the Total Inventory Cost (TIC) results, there is a significant calculation where TIC EOQ has an economical cost for Amine chemicals of IDR. 15,879,937 while the company's TIC is IDR. 36,226,539. with forecast results for Amine chemicals of 4148/ltr, phosphate of 3061/ltr, and scavenger oxygen of 5450/ltr. Meanwhile, the EOQ calculation results obtained a value for Amine chemicals of 1361/ltr, phosphate of 1164/ltr and 1554/ltr for oxygen scavenger chemicals.
Integrasi Metode Kano Dengan Quality Function Deployment (QFD) Untuk Meningkatkan Kualitas Produk Kerupuk Ikan M.Ridhwan Nuruddi Caesareno Aironic; Hidayat Hidayat; Yanuar Pandu Negoro
INTECOMS: Journal of Information Technology and Computer Science Vol 7 No 3 (2024): INTECOMS: Journal of Information Technology and Computer Science
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/intecoms.v7i3.10353

Abstract

Persaingan di industri kerupuk ikan semakin ketat. Banyak produsen lain yang juga mencoba memasuki pasar dengan berbagai inovasi baru baik dari segi rasa maupun kemasan. Oleh sebab itu, perusahaan dirasa penting untuk terus melakukan pengembangan produk agar dapat tetap bersaing dan mempertahankan pangsa pasarnya. Dalam penelitian ini, metode Kano dan QFD yang digunakan. Tujuan Metode Kano adalah untuk mengetahui apa yang diinginkan konsumen tentang produksi kerupuk, dan QFD adalah untuk menawarkan saran yang paling penting untuk meningkatkan kualitas. Hasil penelitian menunjukkan bahwa Kano memiliki 6 atribut one-dimensional, 4 atribut must-be, 2 atribut Attractive, dan untuk atribut Indefferent tidak mendapat grade. Di sisi lain, hasil penelitian QFD menunjukkan bahwa pengujian validitas ketiga tingkatan menghasilkan nilai R hitung yang lebih dari R table 0,532, yang menunjukkan bahwa atribut valid sementara uji reliabilitas menunjukkan bahwa nilai alpha dari ke-3 tingkatan menghasilkan nilai dan jawaban responden dianggap konsisten.
Analisis Kualitas Hasil Produksi Kawat Baja Single Wire di PT. XYZ dengan Menggunakan Metode FMEA Arnanda Ahmad Ar Ridlo; Efta Dhartikasari Priyana; Yanuar Pandu Negoro
Jurnal Serambi Engineering Vol 8, No 2 (2023): April 2023
Publisher : Fakultas Teknik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32672/jse.v8i2.6028

Abstract

PT XYZ is a steel wire specialist company engaged in manufacturing. PT. XYZ also makes quality the company's quality so that it will have a competitive advantage against competitors in the world market, because not all companies are able to make quality a superior strategy to compete. Therefore, companies are required to produce products with good quality. But in reality, the production field experienced various problems during the work process which resulted in defective products in the production process which were not good and raised question marks. This study aims to use the FMEA (Failure Mode and Effect Analysis) method in order to reduce product defects. In this study, an assessment was carried out with the calculation results in the form of an RPN (Risk Priority Number) value by filling out a questionnaire. In this method there are several tools used to help solve problems, namely pareto charts, fishbone diagrams,and flowcharts. In order to obtain data acquisition of 13 indicators of product defects at PT XYZ. The results showed that the highest risk of defects in corrugated wire products was loose roll bolts with an RPN value of 240, over diameters were deformed/rough dies with an RPN value of 336, and scratched wire was deformed/rough dies with an RPN value of 392.
Analisis Risiko Pada Pelaksanaan Upgrade System Hidrant Dengan Metode Job Safety Analysis (Studi Kasus : PT. Multi Pilar Mandiri) Mochamad Mauludin Rizki; Akhmad Wasiur Rizqi; Yanuar Pandu Negoro
Jurnal Serambi Engineering Vol 8, No 2 (2023): April 2023
Publisher : Fakultas Teknik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32672/jse.v8i2.5907

Abstract

Pada dunia Industri dikala ini Keselamatan serta Kesehatan Kerja merupakan sesuatu perihal yang dicermati. Setiap orang yang bekerja berhak mendapatkan keselamatan dan kesehatan kerja. Kesehatan kerja dapat diartikan sebuah kondisi kesehatan dengan memiliki tujuan supaya pegawai mendapatkan tingkatan kesehatan yang sebesar-besarnya secara sosial, rohani, maupun jasmani. Kecelakaan kerja bisa dikarenakan atas 10% unsafe conditions, 88% oleh unsafe actions, Tujuan melalui penelitian ini yakni untuk  mengidentifikasi potensi bahaya dan mengevaluasi prosedur pelaksanaan dalam upgrade system hydrant. hasil dari analysis pencegahan kecelakaan kerja pada pekerjaan upgrade hydrant system yang dilaksanakan oleh PT. Multi Pilar Mandiri dengan metode job safety analysis didapatkan 33 potensi terjadinya kecelakaan kerja dari 9 aktivitas pekerjaan, dari 33 potensi terjadinya risiko tersebut disederhanakan berdasarkan diskusi dengan pihak perusahaan sehingga diperoleh beberapa potensi kejadian risiko yang memiliki berpeluang tinggi antara lain  (1) tertimpa mesin, alat kerja, maupun material; (2) mendapatkan sengatan arus listrik; (3) jatuh melalui tempat tinggi; (4) terbentur, terjepit, tertusuk, maupun tergores peralatan ataupun material; (5) Tersandung, terperosok, tergelincir, maupun terjatuh; (6) Peralatan rusak tak bisa dipergunakan; (7) Tanah longsor; (8) Peralatan hilang kendali; (9) Terpapar material; (10) material dan peralatan terjatuh. Potensi risiko terjadinya kecelakaan kerja tersebut yang kemudian diatasi dengan berbagai cara diantaranya yaitu Alat Pelindung Diri, administrasi, perancangan, subtitusi, maupun eliminasi.Kata kunci : Analisa keselamatan kerja, bahaya, JSA, fabrikasi
Integration of The Lean Six Sigma Model in The Distribution of Goods to Minimize Delivery Delays at PT. AMA Arman Maulana Akbar; Efta Dhartikasari Priyana; Yanuar Pandu Negoro
Journal of Development Research Vol. 7 No. 2 (2023): Volume 7, Number 2, November 2023
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat Universitas Nahdlatul Ulama Blitar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28926/jdr.v7i2.346

Abstract

PT. AMA is a company operating in the goods distribution industry (cement-non-cement). A problem that is the focus of research at PT. AMA is a delay in delivery by the company's fleet. In this research, the method used is the integration of the Lean Six Sigma model which combines the philosophy of waste reduction from Lean and the high-level quality control approach from Six Sigma where with the help of research using Visual Stream Mapping to visualize the company's operational processes to identify in more depth the root of the problems that cause there is a delay in the delivery of goods. Which results in a total lead time of 770 minutes and value-added time of 420 minutes with an error rate of 22% and a Six Sigma value of 2.29. Proposed improvements to the new goods distribution operational system using the 5W-1H method analysis. The results of the research that has been carried out show that the integration of the Lean Six Sigma model significantly reduces waste, optimizes a distribution process and increases on-time delivery.
Penguatan Citra Merek : Meningkatkan Dampak Merek Usaha (Studi Kasus: UMKM Sidayu) Negoro, Yanuar Pandu; Dahda, Said Salim; Muslimah, Tsaqofi Bintang; Yadani, Dhidu Usrin
JGEN : Jurnal Pengabdian Kepada Masyarakat Vol. 2 No. 1 (2024): JGEN : Jurnal Pengabdian Kepada Masyarakat, Juni 2024
Publisher : Lumbung Pare Cendekia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60126/jgen.v2i1.329

Abstract

Usaha Mikro, Kecil dan Menengah (UMKM) adalah salah satu sektor penting dalam perekonomian Indonesia, oleh sebab itu perlu dilakukan pengembangan secara serius dan mendalam terkait bagaimana UMKM dapat berkembang dan berkelanjutan guna memberikan manfaat yang sangat positif bagi perekonomian dan kesejahteraan pelaku UMKM. Pembekalan ilmu pengetahuan dan ketrampilan untuk para pelaku usaha UMKM perlu dilakukan secara berkala dan berkelanjutan guna menambah wawasan terkait bagaimana perkembangan zaman, kondisi persaingan dan perubahan perilaku konsumen. Pada pengabdian ini akan dijelaskan mengenai pentingnya memiliki citra merek yang kuat. Proses tersebut meliputi mengidentifikasi, melakukan analisis, melakukan evaluasi, mengendalikan dan meningkatkan citra merek. Pelatihan ini dimaksudkan agar dapat membantu berkembangnya UMKM serta dapat memberikan kemudahan bagi pengelola UMKM dalam menjalankan usahanya untuk mengelola usaha secara baik. Selain itu dapat menjadikan implementasi bagi pelaku UMKM untuk meperhatikan merek usaha meraka agar dapat ditingkatkan dan lebih dikenal oleh masyarakat yang lebih luas. Dari peningkatan kekuatan merek yang lebih kuat dan baik, maka permintaan usaha semakin baik, dan berdampak pada peningkatan pendapatan.
Analisis Perhitungan HPP Dan Harga Jual Produk UN Owen Menggunakan Metode Full Costing Dan Metode Cost Plust Pricing Nurmawati, Lilik; Hidayat, Hidayat; Negoro, Yanuar Pandu
INTECOMS: Journal of Information Technology and Computer Science Vol 7 No 5 (2024): INTECOMS: Journal of Information Technology and Computer Science
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/intecoms.v7i5.12453

Abstract

Penelitian ini mengevaluasi cara perhitungan nilai jual barang "Curcuma Sugar" oleh UN OWEN, UMKM dari Gresik, Jawa Timur, yang mengalami kerugian meski permintaan tinggi. Mengaplikasikan metode Full costing serta Variable Costing, Penelitian ini menganalisis nilai Harga Pokok Produksi (HPP) dan Menetapkan harga jual optimal melalui Metode Cost Plus Pricing. Hasil analisis menunjukkan pengukuran manual UN OWEN kurang memperhitungkan biaya overhead dan penyusutan, sehingga memberikan harga jual yang cocok dan tepat. Berdasarkan perhitungan dan analisis, harga jual ini akan diperuntukkan untuk memperoleh keuntungan 15%, 20%, dan 25% dengan pendekatan Full Costing adalah Rp 27.747, Rp 28.976, dan Rp 30.183 per unit, sedangkan pendekatan Variable Costing menghasilkan harga Rp 21.948, Rp 22.902, dan Rp 23.856 per unit. Penelitian ini menyarankan agar UN OWEN menggunakan perhitungan yang lebih mendetail untuk menentukan harga jual guna menghindari kerugian. Kata Kunci: Full Costing, Cost Plus Pricing, UMKM
Analisis Kualitas Produk Minyak Goreng Kemasan Standing Pouch (STP) Menggunakan Metode FMEA pada PT. XYZ Fernandi, Muhammad Ramadhan; Risqi, Akhmad Wasiur; Negoro, Yanuar Pandu
Jurnal Serambi Engineering Vol 7, No 3 (2022): Juli 2022
Publisher : Fakultas Teknik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32672/jse.v7i3.4582

Abstract

This research was conducted with the number of product defects that occur in the production process of making Standing Pouch packaged cooking oil, this study also aims to reduce product defects using the FMEA method. In this study using qualitative data where the data is from the results of questionnaires with influential sources in the production process. In this study, there are 5 models that cause product defects, including leaky pouches, unclear date numbers, broken seals, damaged cartons, less oil volume. The FMEA method itself has 3 tools used to assist in completing this research, namely Pareto diagrams, flowcharts, and fishbone diagrams, where the 3 tools aim to get results to determine the RPN value or the highest value, the RPN value itself is obtained from the multiplication result. between severity, occurrence, and detection. From the results of the research conducted, it was found that the cause of the defect in standing pouch cooking oil packaging products with the highest RPN value. The conclusions obtained are the pouch is leaking (pierced by a sharp object when in the machine or conveyor), the date number is not clear (the pouch is not hot enough so that when clamped the embossed pouch is still hard), the seal is broken (the sealbar heater setting is not right), the carton is damaged (the slotter has more visibility). 0.6mm so that it is exposed to cardboard when gluing the insulation, the volume of oil is less (the crank setting is not right).
Co-Authors Achmad Dani Syahfudin Achmad Firdaus FIrmansyah Adi Lesmana, Nurma Yogi Ahmad Azharuddin Akhmad Ghozali Fitrah Ikhsan Akhmad Wasiur Risqi Akhmad Wasiur Rizqi Alfath, Ramadhan Muhammad Alwan, Mohammad Rizki I’zaz Amrozi, Syaiful Ananda, Chika Fena Andi Rahmad Rahim Arman Maulana Akbar Arnanda Ahmad Ar Ridlo Aulia, Nanda Wahyu Dahda, Said Salim Deny Andesta Dzakiyah Widyaningrum Efta Dhartikasari Priyana Elly Ismiyah Ernawati Ernawati Evie Talia Nurrohmah Farid Zulianto Fernandi, Muhammad Ramadhan Fikri, M. Afdholul Firmansyah, Muhammad Machfud Fitrah Fitria Dama Yanti Fladisha Aminatus Sholikah Gimnastiyar, Abdulla Hajar Farodisah Hardiyanti, Mega Rahayu Hekmah, Lailatul Hidayat Hidayat Hidayat Hidayat Hidayat Hidayat, Mohammad Wahyu Hisyam Aziz Aditya Imam Wahyu Ramadhan M.Ridhwan Nuruddi Caesareno Aironic Manzilatul Firdaus Miskiyah, Roihatus Moch. Nuruddin Mochamad Mauludin Rizki Moh. Jufriyanto Mohammad Dian Kurniawan Mohammad Syihabuddin Alja’far Muhammad Echang Komarudin Muhammad Fahmi Adityah Muhammad Firman Afandi Muhammad Ramadhan Fernandi Muhammad Taufiqurrahman, Muhammad Muhammad Zahidil Mukhtar Mursyid, Agil Thoriq Muslimah, Tsaqofi Bintang Nina Aini Mahbubah Nurmawati, Lilik Octavia Vanessa Wiyose Parianti Parianti Pratama, Muhammad Rengga Arya Pratama, Muhammad Rizky Yoga Purwanto Purwanto Putri, Zachwa Sabitha Rizky Arifin Riris Dia Mariati Risqi, Akhmad Wasiur Rizqy Cahya Putra Fil Akbar Said Salim Dahdah Sakti, Salas Maulidan Rahma Salwatul Aisy Sari, Jihan Faustina Sukaris Suwanto, M Syachputra, Arizal Rizki Tajri, Tajri Wahyudi, Avif Mas Walid, Moh. Abi Mas Yadani, Dhidu Usrin Zulkarnain, Muhammad Zulfikar