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All Journal Jurnal Lanskap Indonesia Jurnal Pengembangan Kota Asia-Pacific Management and Business Application At-Tadbir : jurnal ilmiah manajemen YUME : Journal of Management Jurnal Pembelajaran Inovatif Jurnal Pendidikan dan Keluarga Jurnal Manajemen Perhotelan dan Pariwisata Journal of Environmental Science Sustainable Jurnal Pengabdian dan Pemberdayaan Nusantara (JPPNu) TRJ (Tourism Research Journal) Jurnal Ilmiah Pariwisata
Adriani, Hanni
Sekolah Tinggi Pariwisata Trisakti
Arts Humanities Civil Engineering, Building, Construction & Architecture Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Environmental Science Health Professions Languange, Linguistic, Communication & Media Public Health Social Sciences Other

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PERENCANAAN LANSKAP KAWASAN WISATA BERKELANJUTAN DI KECAMATAN CISARUA, KABUPATEN BOGOR Adriani, Hanni; Hadi, Setia; Nurisjah, Siti
Jurnal Lanskap Indonesia Vol. 8 No. 2 (2016): Jurnal Lanskap Indonesia
Publisher : http://arl-faperta.ipb.ac.id/

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jli.v8i2.14554

Abstract

Indonesia is a tropical country, has various natural resources and social resources. Because of that Indonesia has many place as destination for recreation and tourism areas, but various positive and negative impact happened from that. This study aims to identify and analyze the landscape visual quality, the public acceptability of the development of tourism, tourist characteristics and preferences, and planning tourism zone of the mountains for the development of the tourism area. Case studies conducted in Cisarua sub-district which is part of the Puncak mountainous tourist area is very well known in West Java, with an area of 66.72 km2. Data obtained from field observation, published data, government reports and interviews with local residents, and tourists who visit the area. Data were statistically analyzed qualitatively and quantitatively by using a scoring method based assessment criteria, Geographic Information System (GIS) and SBE method (Scenic Beauty Estimation). The results showed that local communities can receive tourism development because it has increased their revenues from tourism. Tourism have been shifted their livelihood from agriculture to tourism. The tourists, they are less comfortable with the current state of overcrowding by vehicles, less clean and less comfortable, as well as the occurrence of significant changes in mountain view. To maintain the sustainability of the environment, the development must be carried out in areas that have a high potential tourism zone. Besides protecting the environment, also positive economic impact for the local community can continue and increase demand, so sustainable tourism concept needs to be done in this area.
Analisis Kemampuan Pemandu Wisata dalam Komunikasi Bahasa Inggris kepada Wisatawan di Taman Mini Indonesia Indah, Jakarta Herienda, Florensia; Adriani, Hanni; Nofiyanti, Fifi; Pradhipta, RMW Agie; Maharani, Mira
Jurnal Ilmiah Pariwisata Vol 29 No 3 (2024): Jurnal Ilmiah Pariwisata
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat, Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/jip.v29i3.1834

Abstract

This research aims to analyze the communication skills of tour guides at Taman Mini Indonesia Indah (TMII), especially in interacting with foreign tourists. The background is the importance of effective communication in increasing tourist satisfaction, especially in the context of globalization. The research methods used include surveys, semi-structured interviews, and observation of guide interactions with tourists. The results showed that guides with more experience had better communication skills, both verbal and non-verbal. Feedback from tourists indicated that interactive and informative communication was highly valued, although some guides still needed to improve their confidence and clarity of explanations. The discussion revealed that effective communication strategies, such as a personal approach and use of body language, can help guides overcome challenges in interactions. The research conclusions emphasize the need for further training of guides in communication aspects, especially English and interpersonal skills. Suggestions for TMII managers include providing regular training for guides and creating an environment that supports positive interactions between guides and tourists, in order to improve the overall quality of the tourist experience. Keywords: communication, tour guide, tourist satisfaction, interaction
Peran dan Transformasi Pemandu Wisata di Era Digital: Sebuah Systematic Literature Review Pusparani, Pusparani; Herienda, Florensia; Adriani, Hanni; Hutagalung, M. Husen; Pradhipta, RMW Agie
Jurnal Ilmiah Pariwisata Vol 30 No 3 (2025): Jurnal Ilmiah Pariwisata
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat, Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/jip.v30i3.1977

Abstract

TThis study aims to map the roles and transformations of tour guides in the digital era through a systematic review of current empirical evidence. The research employed a Systematic Literature Review (SLR) guided by the PRISMA framework, drawing data from Scopus, Web of Science, and Google Scholar (1995–2025). A total of 33 articles met the inclusion criteria and were thematically analyzed and narratively synthesized. The findings reveal three complementary thematic clusters. The first cluster highlights professional competencies, interpretative, interpersonal, and managerial dimensions as core service attributes that enhance service quality, satisfaction, and behavioral intentions. The second cluster emphasizes affective dimensions, such as emotional labor, empathy, and rapport, as psychological mechanisms that transform service quality into memorable tourism experiences, leading to loyalty and positive word-of-mouth. The third cluster identifies the digital transformation of tour guiding through mobile applications, AR/VR/XR, virtual or livestream tours, and AI-assisted collaboration, which strengthen interactivity, immersion, personalization, and eWOM. In conclusion, the synergy of competence, affect, and digital capability creates an experiential value chain linking service quality to satisfaction, loyalty, and destination image. Future research is recommended to examine tour guide well-being, evaluate human–AI co-guiding, employ multi-group SEM, conduct bibliometric/meta-analyses, and compare outcome-based versus input-based certification systems. Keywords: tour guide transformation, digital tourism, systematic literature review
The Moderating Role of Feedback on the Effect of Goal-Setting Participation on Innovative Work Behaviour Pramanik, Purwanti Dyah; Leonandri, Dino G.; Maudiarti, Santi; Achmadi, M.; Adriani, Hanni
APMBA (Asia Pacific Management and Business Application) Vol. 11 No. 2 (2022)
Publisher : Department of Management, Faculty of Economics and Business, Brawijaya University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.apmba.2022.011.02.6

Abstract

Change is something that is bound to happen. Employees in service industries such as hospitality business must have innovative work behavior to help companies grow and thrive in a constantly changing environment. One way to get employee work integrity in the face of change is to set work goals. The involvement of employees in setting work goals is inseparable from the role of superiors to provide feedback. This study aims to describe the relationship between goal-setting participation and employees' innovative work behavior and their relationship with feedback as a moderating variable. The research methodology uses a quantitative descriptive approach, whereas 101 of four-star hotel employees in Belitung Regency and employed convenience sampling. The results revealed that goal-setting variable has a positive and meaningful relationship with the feedback variable. Moreover, the feedback variable has a role both as an independent and a moderator variable in the relationship between goal-setting variable and innovative work behavior. The implications of the research results provide input to hotel business actors the importance of encouraging goal-setting participation and employing the goals as the positive feedback for the employees.
Exploring A Sustainable Homestay: A Qualitative Study of Owner’s Participation Pramanik, Purwanti Dyah; Maudiarti, Santi; Achmadi, Mochamad; Adriani, Hanni
Jurnal Penelitian Pariwisata Vol 6 No 1 (2022): (TRJ) Tourism Research Journal
Publisher : Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/trj.v6i1.148

Abstract

Even though community participation was a crucial component of sustainable tourism, actual community participation was hard to achieve in developing countries. Only a few studies explored the local community participation in tourism villages. In response to this gap, this article explored owners’ participation to sustain their homestays. The research was built on descriptive and qualitative methods. The data were gathered by semi-structured interviews, participant observation, field notes, and photography. A sample population (6 persons) that include rural people and managers from a village. The result showed that cleanliness awareness was the homestay owners’ fundamental problem. The study also revealed that the homestay owners had not elaborated on their cultural uniqueness to create an unforgettable experience. They tried hard to design their homestays based on their knowledge rather than visitors’ demands. The external parties’ intervention, such as scholars, had to support the homestay owners to gain new insight into hospitality attitudes. Keywords: Community Involvement, Empowerment, Local Wisdom
Co-Authors -, Nurbaeti Achmadi, M. Adam Rachmatullah Baskoro, Harkyo Hutri Dewi, Triana Rosalina Euis Puspita Dewi, Euis Puspita Florensia Herienda Hanna Maryam Hutagalung, M. Husen Ina Winiastuti Hutriani Khrisrachmansyah, Rezky Leonandri, Dino G. Maharani, Mira Maudiarti, Santi Maulana, Alifatqul Mochamad Achmadi Mohammad Syaltut Abduh, Mohammad Syaltut Nofiyanti, Fifi Oktovianus Oktovianus Pradhipta, RMW Agie Purwanti Dyah Pramanik Purwanti Dyah Pramanik, Purwanti Dyah Pusparani, Pusparani Rahmawati, Khina Januar Ray March Syahadat Rianto Rianto Santi Desiana Yulianti Santi Desiana Yulianti Savitri Hendradewi Setia Hadi Siti Nurisjah Siti Nurisyah Suwartane, I Gede Agus Wibowo, Djoni