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Osrita Hapsara

Fakultas Ekonomi Universitas Batanghari Jambi

Author-ID : 274921

Arts Humanities Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Social Sciences Other

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The Influence of Discipline and Work Facilities on Employee Performance with Motivation as an Intervening Variable at the Danau Teluk District Office, Jambi City Firnando, Elly; Yamali, Fakhrul Rozi; Hapsara, Osrita
Dinasti International Journal of Management Science Vol. 7 No. 3 (2026): Dinasti International Journal of Management Science (January - February 2026)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijms.v7i3.6189

The purpose of this study is to describe discipline, work facilities, motivation and employee performance in Danau Teluk District, Jambi City and to analyze the influence of discipline and work facilities partially and simultaneously directly and indirectly on employee motivation and performance, as well as to analyze motivation on employee performance. To answer the research objectives, this study is supported by theoretical studies related to the research variables, namely discipline, work facilities, motivation and employee performance. In addition, the author also looked for relevant previous research in the form of articles/journals and previous theses to support this research. The population in this study were 60 employees of Danau Teluk District, Jambi City with conditions in 2025 and sampling using total sampling where the entire population was used as a sample of this study. The data analysis technique used in this study was through path analysis followed by hypothesis testing through the F test (Simultaneous) and t test (Partial). From the path analysis test conducted, it was found that discipline and work facilities influenced motivation by 75% while the rest was influenced by other variants. Discipline and work facilities have a 68.5% influence on employee performance, and in the final structure, motivation has a 65.2% influence on employee performance, with the remainder influenced by variables outside of this study. This study concludes that discipline, work facilities, motivation, and employee performance are in a fairly satisfactory and high condition. In addition, discipline and work facilities partially and simultaneously have a positive and significant influence on employee motivation and performance in the Danau Teluk District, Jambi City. Likewise, motivation has a positive and significant influence on employee performance.

The Effect of Training and Placement Through Motivation on Employee Performance at Bank Jambi Muara Bulian Branch Office Darussalam, Fitriadi; Zahari, M.; Hapsara, Osrita
Siber International Journal of Digital Business (SIJDB) Vol. 3 No. 3 (2026): (SIJDB) Siber International Journal of Digital Business (January - March 2026)
Publisher : Siber Nusantara Review & Yayasan Sinergi Inovasi Bersama (SIBER)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/sijdb.v3i3.338

Improving the quality of human resources through appropriate training and placement of employees according to competencies can boost work motivation and ultimately improve employee performance. This research was conducted at Bank Jambi's Muara Bulian Branch Office. The aim was to analyze the effect of training and placement on employee performance, with work motivation as a mediating variable. The population in this study was all 84 employees of Bank Jambi's Muara Bulian Branch Office. Given the relatively small population, the sampling technique used was a census, with the entire population as respondents. The research method used was quantitative with a descriptive and verification approach. Data collection was conducted using a Likert-scale questionnaire, while data analysis used path analysis to test the direct and indirect effects between variables. The results showed that training and placement had a positive and significant effect on work motivation. Furthermore, work motivation had a positive and significant effect on employee performance. Training and placement also had a positive and significant effect on employee performance, both directly and indirectly through work motivation. Thus, work motivation was proven to act as a mediating variable in the relationship between training and placement on employee performance. These findings indicate that improving the quality of training and accurate employee placement requires management's attention in efforts to sustainably improve employee performance.

The Influence of Interpersonal Communication and Utilization of Information Technology Through the Quality of Public Services on Public Satisfaction at the Population and Civil Registry Service of West Tanjung Jabung Regency Diniati.Z, Siska; Zahari, M.; Hapsara, Osrita
Greenation International Journal of Economics and Accounting Vol. 3 No. 2 (2025): Greenation International Journal of Economics and Accounting (June - August 202
Publisher : Greenation Research & Yayasan Global Resarch National

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/gijea.v3i2.505

This study aims to describe interpersonal communication, technology utilization, public service quality, and public satisfaction, as well as to determine and analyze the influence of interpersonal communication and information technology utilization through public service quality on public satisfaction at the Population and Civil Registration Office of West Tanjung Jabung Regency. This type of research uses descriptive verification research. This study uses the PLS analysis method. The results of the study indicate that interpersonal communication, information technology, and public service quality play an important role in increasing public satisfaction at the Population and Civil Registration Office of West Tanjung Jabung Regency. Interpersonal communication has been proven to improve the quality of public services while encouraging increased public satisfaction. Likewise, the use of information technology contributes positively to strengthening service quality and has an impact on public satisfaction. In addition, the quality of public service itself has a strategic role as a factor that mediates the influence of interpersonal communication and information technology on public satisfaction, so it can be concluded that the better the communication, technology utilization, and service quality provided, the level of public satisfaction will also increase.

Co-Authors Agustina, Rahma Agustinus, Helmi AHMADI Ali Akbar Ali, Sofyan Amirah, Amirah Andawari, Citra Aris, M. Asbiliyah, Asbiliyah Asfar, Dedy Ari Atiki, Alik Bintang, Bella Beliana Bukit, Pantun Casmudi Casmudi Darussalam, Fitriadi Dian Wardiana Sjuchro Diniati.Z, Siska Erwan Erwan, Erwan Firnando, Elly Fivanka, Bebi Hardiansyah Hardiansyah Harmonis Ignatius Septo Pramesworo Iyusnawati, Iyusnawati Jahara, Sri Jasrianto, Jasrianto Khodijah, Ratumas M. Ramadhan M. Zahari Mardoni, Mardoni Niawati, Wisnilili Nur, M. Syafruddin Oktriyani, Sari Paslah, Roni Rahmayeni, Weni Ramadhan, Rahmad Rudianto Siswahyudianto Sri Wahyuni Sudirman Sudirman Sugiardi, Sigit Sulaiman, Dadan Syamsir Syamsir Syeikh, Saiyid Syekh, Saiyid Taufik Murtono Trismi A, Linda Umi Masruroh, Umi Wahyuri, Putra Wijayanti Jumady, Yunita Yamali, Fahrul Rozi Zahari, M

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