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Discipline and Organizational Culture Drive OTC Service Quality Ilmi, Nur Fadilatul; Suwandi; Hapsari, Ira Maya
Academia Open Vol 10 No 2 (2025): December
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/acopen.10.2025.11797

Abstract

General Background: Service quality in railway transport, especially in hygiene-based roles such as On Train Cleaning (OTC), is crucial to ensuring passenger comfort and satisfaction. Specific Background: PT KAI (Persero) Daop IV Semarang faces persistent challenges in maintaining cleaning standards, potentially rooted in internal workforce dynamics. Knowledge Gap: While prior studies have examined discipline, supervision, and organizational culture individually, their integrated impact on service quality within the railway cleaning context remains underexplored. Aims: This study aims to investigate the simultaneous influence of employee discipline, supervision, and organizational culture on the quality of OTC services. Results: Using a quantitative approach with 160 respondents and multiple linear regression, the study found that discipline (β = 0.234; p = 0.001) and organizational culture (β = 0.215; p = 0.013) significantly affect service quality, while supervision has no significant effect (β = 0.016; p = 0.839). The model explains 17.1% of service quality variance. Novelty: This research integrates three variables within a specialized operational setting—OTC in railway transport—rarely highlighted in previous studies. Implications: The findings suggest PT KAI should prioritize discipline and cultural reinforcement over supervisory interventions to elevate cleaning service standards and improve customer satisfaction.Highlight : Discipline and organizational culture contribute significantly to improving the quality of OTC services. Supervision does not have a significant influence, although it remains important to review. The study highlights the importance of internal factors in supporting train cleaning services. Keywords : Discipline, Supervision, Organizational Culture, Service Quality, OTC
PENGARUH LIKUIDITAS, PROFITABILITAS, LEVERAGE DAN ARUS KAS TERHADAP FINANCIAL DISTRESS PADA SEKTOR PROPERTI & REAL ESTATE DI BEI PERIODE 2020-2024 Aprilianti, Putri; Cahyaningtyas, Niken Wahyu; Hapsari, Ira Maya
Jurnal Ilmiah Manajemen, Ekonomi, & Akuntansi (MEA) Vol 9 No 3 (2025): Edisi September - Desember 2025
Publisher : LPPM STIE Muhammadiah Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31955/mea.v9i3.6311

Abstract

Sektor properti dan real estate merupakan sektor strategis yang memberikan kontribusi signifikan terhadap perekonomian nasional. Namun, sejak pandemi Covid-19, sektor ini mengalami tekanan berat yang mengakibatkan banyak perusahaan menghadapi risiko financial distress. Oleh karena itu, perlu dilakukan penelitian lebih lanjut khususnya rasio keuangan terkait seperti likuiditas, profitabilitas, leverage, dan arus kas. Penelitian ini bertujuan untuk menguji pengaruh Current Ratio, Return on Assets, Debt to Equity Ratio, dan Operating Cash Flow terhadap financial distress baik secara parsial maupun simultan. Sampel sebanyak 60 perusahaan. Analisis dilakukan dengan metode regresi logistik. Hasil penelitian menunjukkan bahwa secara parsial, variabel profitabilitas berpengaruh negatif dan signifikan terhadap financial distress dengan nilai signifikansi sebesar 0,000 (<0,05). Variabel likuiditas dan arus kas berpengaruh signifikan masing-masing dengan nilai signifikansi 0,002 dan 0,010. Variabel leverage tidak berpengaruh terhadap financial distress dengan nilai signifikansi sebesar 0,858 (>0,05). Secara simultan, keempat variabel tersebut berpengaruh signifikan terhadap financial distress dengan nilai signifikansi model sebesar 0,000 dan nilai Nagelkerke R Square sebesar 0,361 yang menunjukkan kemampuan prediksi model 36,1%.
Relationship on the Ability of Entrepreneurship Teachers in Giving Strengthening with Students Entrepreneurial Attitudes Habibi, Beni; Hapsari, Ira Maya; Hamzani, Achmad Irwan
QALAMUNA: Jurnal Pendidikan, Sosial, dan Agama Vol. 14 No. 1 (2022): Qalamuna - Jurnal Pendidikan, Sosial, dan Agama
Publisher : Lembaga Penerbitan dan Publikasi Ilmiah Program Pascasarjana IAI Sunan Giri Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37680/qalamuna.v14i1.4225

Abstract

It is impossible to achieve competence without directly involving it in learning. A teacher must be able to plan lessons that encourage students to participate in the learning process actively. One of the things that is encouraged is that the ability of entrepreneurship teachers to provide reinforcement is one of the skills that must be mastered to form students' entrepreneurial character. This study aims to determine the relationship between the ability of entrepreneurship teachers to reinforce the entrepreneurial attitudes of class XI students of SMIK N 1 Slawi Academic Year 2020-2021. The approach used in this research is quantitative. The population in this study were all class XI students of SMIK N 1 Slawi in the academic year 2020/2021, with 128 students divided into four classes. Data collection techniques are the methods used in collecting research data. The research techniques used are questionnaires and documentation techniques. The data analysis technique used descriptive analysis and correlation analysis. The results of the descriptive analysis show that the average ability of entrepreneurship teachers to provide reinforcement is in the high category, while entrepreneurial attitudes are in the supportive category, and there is a positive relationship between the ability of entrepreneurship teachers and students' entrepreneurial attitudes.
Building Religious Product Advantage to Increase Marketing Performance of Micro, Small and Medium Halal Industry in Central Java - Indonesia Hanfan, Ahmad; Hapsari, Ira Maya; Setiawan, Ahmad Ikhwan; Nupus, Hayati
JDM (Jurnal Dinamika Manajemen) Vol 14, No 2 (2023): September 2023
Publisher : Department of Management, Faculty of Economics and Business, Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/jdm.v14i2.42272

Abstract

This research examined and explored the role of religious product advantage to improve marketing performance. Religious product advantage represented the company's advantage to placing products in the minds of consumers by using the uniqueness of syariah products, unique consequence products and irreplaceable experiential products. This advantage indicated that the products produced by the company were more distinctive and unique than competitors' products. This research is based on a survey of 155 halal industry MSMEs respondents in Brebes, Central Java. The proposed hypotheses were tested using Structural Equation Model using the AMOS program. The results found that religious product advantage could increase sales volume, number of buyers, growth in profits and sales. The halal industry MSMEs have the specifics and uniqueness of syariah products, they did not require product configuration capability that were always changing. Product configuration capability has no effect on religious product advantage. This research was expected to provided a contribution to both theoretical and practical knowledge of strategic management. Business players had focussed on developing company advantages to address the constantly changing business environment.
Pengaruh Analisis Determinan Kinerja Keuangan BPR di Kota dan Kabupaten Tegal Hapsari, Ira Maya; Susilawati, Agnes Dwita; Monalisa, Monalisa
DIALEKTIKA: Jurnal Ekonomi dan Ilmu Sosial Vol 8 No 1 (2023): Dialektika : Jurnal Ekonomi dan Ilmu Sosial
Publisher : Prodi Manajemen Fakultas Ekonomi dan Bisnis Universitas Islam Raden Rahmat Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36636/dialektika.v8i1.1831

Abstract

Rural Banks (BPR) as one of the business actors in the banking world also have an important role in advancing the economy in Indonesia even though the scale of their business activities is not as large as commercial banks. The research objective is to determine the effect of BOPO on financial performance; determine the effect of LDIR on financial performance; determine the effect of NPL on financial performance; determine the effect of CAR on financial performance. This study uses a quantitative approach. The data analysis technique used is multiple linear regression analysis and significant test (t test, F test and coefficient of determination). The results of this study partially show that there is an influence of BOPO on BPR financial performance; there is an effect of LDIR on the financial performance of the BPR; there is no effect of NPL on the financial performance of BPRs in the City and Regency of Tegal; there is an influence of CAR on the financial performance of BPRs in the City and Regency of Tegal; there is no effect of the cash ratio on the financial performance of BPRs in the City and District of Tegal. Meanwhile, simultaneously, there is an effect of BOPO, LDIR, NPL, CAR, and cash ratio on the financial performance of BPRs in the City and District of Tegal.
Workshop Inovasi Pembuatan Nugget Jantung Pisang di Desa Kumbung Kecamatan Rajagaluh Kabupaten Majalengka Wahyudi, Catur; Wijaya, Juli Riyanto Tri; Subroto, Setyowati; Hapsari, Ira Maya; Firmansyah, Fahmi; Prasetyono, Agus
Jurnal Pengabdian Masyarakat Bangsa Vol. 3 No. 10 (2025): Desember
Publisher : Amirul Bangun Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59837/jpmba.v3i10.3571

Abstract

Kegiatan pengabdian masyarakat ini bertujuan untuk meningkatkan keterampilan dan pengetahuan masyarakat Desa Kumbung Kecamatan Rajagaluh Kabupaten Majalengka melalui workshop inovasi pembuatan nugget jantung pisang sebagai bentuk pemanfaatan potensi pangan lokal yang bernilai ekonomi. Jantung pisang merupakan bahan pangan yang mudah dijumpai namun belum dimanfaatkan secara maksimal oleh masyarakat. Melalui workshop yang berlangsung selama satu hari penuh, peserta diberikan materi mengenai potensi gizi jantung pisang, peluang usaha berbasis pangan lokal, serta demonstrasi langsung pembuatan nugget mulai dari persiapan bahan, proses pengolahan, pencetakan, hingga teknik penggorengan yang tepat. Selain aspek teknis, peserta juga mendapatkan pelatihan mengenai pengemasan produk, penentuan harga pokok produksi, serta strategi pemasaran sederhana yang dapat diterapkan dalam usaha rumahan. Hasil kegiatan menunjukkan bahwa peserta mampu memahami dan mempraktikkan seluruh tahapan pembuatan nugget dengan baik. Antusiasme peserta juga terlihat melalui keinginan untuk mengembangkan produk sebagai peluang usaha keluarga. Kegiatan ini berhasil meningkatkan kesadaran masyarakat akan pentingnya pemanfaatan sumber daya lokal dan membuka peluang pembentukan usaha berbasis pangan inovatif. Dengan pendampingan lanjutan dan dukungan pemerintah desa, produk nugget jantung pisang berpotensi menjadi alternatif usaha yang berkelanjutan serta meningkatkan kesejahteraan masyarakat Desa Kumbung.
Enhancement increasing the productivity of the traditional herbal “Jamu Mak Lin” through a community partnership program Hapsari, Ira Maya; Akhmadi, Amin Nur; Tulodo, Rizki Prasetyo; Santosa, Irfan
SPEKTA (Jurnal Pengabdian Kepada Masyarakat : Teknologi dan Aplikasi) Vol. 6 No. 2 (2025)
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/spekta.v6i2.14742

Abstract

Background: The traditional home-based herbal medicine industry,” Jamu Mak Lin” faces challenges, including traditional herbal medicine production methods on traditional equipment. The packaging and labels of herbal medicine are not registered. There is a scarcity of effective door-to-door marketing strategies. A lack of good management and financial accountability systems. Contribution: The main objective is to increase the productivity of “Jamu Mak Lin” traditional herbs through improvements in production processes and equipment, financial management, and marketing strategies. Method: The method applied is Participatory Action Research (PAR), consisting of both hard and soft programs. Results: The results show a significant improvement in liquid herb production, reaching 150 bottles of 350 mL (approximately 52.5 liters), with an estimated increase in productivity and profit of up to 85% per day. In addition, “Jamu Mak Lin” traditional herbal products have been registered for halal certification, and the packaging design has been improved to be more elegant, hygienic, and readable. Conclusion: Through this community partnership program, the productivity and income of “Jamu Mak Lin” traditional herbal products have significantly increased. The next program’s sustainability is achieved by diversifying herbal medicine dipping and herbal medicine cafes.
Pengaruh TAT0, Firm Size, ROE dan NPM Terhadap Pertumbuhan Laba Pada Sektor Industri 2020–2024 Putri, Nabila Berliani; Waskito, Jaka; Hapsari, Ira Maya
Konsentrasi: Jurnal Manajemen dan Bisnis Vol. 6 No. 1 (2025): December
Publisher : Major Management, Faculty of Economics and Business, Universitas Pancasakti Tegal

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh Total Assets Turnover (TATO), Firm Size, Return On Equity (ROE), dan Net Profit Margin (NPM) terhadap Profit Growth pada perusahaan sektor industri yang terdaftar di Bursa Efek Indonesia (BEI) selama periode 2020-2024. Dengan menggunakan data kuantitatif sekunder dari laporan keuangan tahunan, penelitian ini menganalisis 100 observasi dari 67 perusahaan setelah purposive sampling. Metode analisis meliputi statistik deskriptif, uji asumsi klasik, dan regresi linier berganda dengan bantuan SPSS 27. Hasil penelitian menunjukkan bahwa ROE berpengaruh positif signifikan terhadap profit growth, sedangkan TATO, Firm Size, dan NPM tidak berpengaruh signifikan. Namun, secara simultan, keempat variabel tersebut berpengaruh signifikan terhadap profit growth. Temuan ini menunjukkan bahwa ROE merupakan faktor kunci dalam meningkatkan profitabilitas, yang menekankan pentingnya manajemen ekuitas untuk kinerja keuangan. Di sisi lain, efisiensi aset (TATO) dan Net Profit Margin (NPM) terbukti memiliki pengaruh yang lebih kecil. Studi ini memberikan implikasi praktis bagi manajemen dan investor bahwa mengoptimalkan ekuitas pemegang saham memiliki dampak yang lebih besar daripada berfokus pada efisiensi operasional atau ekspansi margin. Studi ini berkontribusi pada literatur keuangan perusahaan dengan mengidentifikasi determinan kinerja keuangan spesifik industri di pasar negara berkembang.
PENGARUH LINGKUNGAN KERJA FISIK ,STRES KERJA,DAN KOMITMEN ORGANISASI TERHADAP KINERJA KARYAWAN PT. DAEHAN GLOBAL CIMOHONG Ashley, Putrinda Aliyana; Jalil, Mahben; Hapsari, Ira Maya
Journal of Economic, Bussines and Accounting (COSTING) Vol. 8 No. 4 (2025): COSTING : Journal of Economic, Bussines and Accounting
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/72zvcv51

Abstract

Penelitian ini bertujuan untuk mengetahui: 1) apakah lingkungan kerja fisik berpengaruh terhadap kinerja karyawan, 2) apakah stres kerja berpengaruh terhadap kinerja karyawan, 3) apakah komitmen organisasi berpengaruh terhadap kinerja karyawan, dan 4) apakah lingkungan kerja fisik, stres kerja dan komitmen organisasi berpengaruh secara simultan terhadap kinerja karyawan PT. Daehan Global Cimohong. Penelitian merupakan penelitian kuantitatif menggunakan data primer yang berasal dari kuesioner dengan skala likert. Populasi penelitian seluruh karyawan PT. Daehan Global Cimohong bagian produksi berjumlah 1.200 karyawan, dengan sampel sebanyak 100 karyawan. Analisis yang digunakan analisis regresi linier berganda. Hasil penelitian disimpulkan bahwa secara parsial 1) lingkugan kerja fisik berpengaruh terhadap kinerja karyawan, 2) stres kerja tidak berpengaruh terhadap kinerja karyawan, 3) komitmen organisasi berpengaruh terhadap kinerja karyawan PT. Daehan Global Cimohong, dan 4) secara simultan lingkungan kerja fisik, stres kerja dan komitmen organisasi berpengaruh terhadap kinerja karyawan PT. Daehan Global Cimohong.
THE EFFECT OF INSTITUTIONAL OWNERSHIP, MANAGERIAL OWNERSHIP, COMPANY GROWTH AND CASH HOLDING ON FIRM VALUE Sihite, Kelvin Caesar Julian; Cahyaningtyas, Niken Wahyu; Hapsari, Ira Maya
Journal of Management Small and Medium Enterprises (SMEs) Vol 18 No 3 (2025): JOURNAL OF MANAGEMENT Small and Medium Enterprises (SME's)
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35508/jom.v18i3.23579

Abstract

Analysis of the impact of financial ratios on firm value in infrastructure sector companies going public in 2020–2024 is the goal of this study. The following factors affect company value: cash holdings, company growth, managerial ownership, and institutional ownership. To get 105 samples that satisfy the requirements across the 2020–2024 timeframe, a quantitative research approach using purposive sampling is employed. Using SPSS, multiple linear regression analysis is the data analysis method employed. The results of the study indicate that institutional ownership, business expansion, and cash holdings have a greater impact on firm value than managerial ownership. In addition, the value of a firm is affected by cash holdings, company expansion, managerial ownership, and institutional ownership. Keywords: Cash Holding; Company Growth; Managerial Ownership; Institutional Ownership; Firm Value