Claim Missing Document
Check
Articles

Found 25 Documents
Search

Discipline and Organizational Culture Drive OTC Service Quality Ilmi, Nur Fadilatul; Suwandi; Hapsari, Ira Maya
Academia Open Vol 10 No 2 (2025): December
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/acopen.10.2025.11797

Abstract

General Background: Service quality in railway transport, especially in hygiene-based roles such as On Train Cleaning (OTC), is crucial to ensuring passenger comfort and satisfaction. Specific Background: PT KAI (Persero) Daop IV Semarang faces persistent challenges in maintaining cleaning standards, potentially rooted in internal workforce dynamics. Knowledge Gap: While prior studies have examined discipline, supervision, and organizational culture individually, their integrated impact on service quality within the railway cleaning context remains underexplored. Aims: This study aims to investigate the simultaneous influence of employee discipline, supervision, and organizational culture on the quality of OTC services. Results: Using a quantitative approach with 160 respondents and multiple linear regression, the study found that discipline (β = 0.234; p = 0.001) and organizational culture (β = 0.215; p = 0.013) significantly affect service quality, while supervision has no significant effect (β = 0.016; p = 0.839). The model explains 17.1% of service quality variance. Novelty: This research integrates three variables within a specialized operational setting—OTC in railway transport—rarely highlighted in previous studies. Implications: The findings suggest PT KAI should prioritize discipline and cultural reinforcement over supervisory interventions to elevate cleaning service standards and improve customer satisfaction.Highlight : Discipline and organizational culture contribute significantly to improving the quality of OTC services. Supervision does not have a significant influence, although it remains important to review. The study highlights the importance of internal factors in supporting train cleaning services. Keywords : Discipline, Supervision, Organizational Culture, Service Quality, OTC
PENGARUH LIKUIDITAS, PROFITABILITAS, LEVERAGE DAN ARUS KAS TERHADAP FINANCIAL DISTRESS PADA SEKTOR PROPERTI & REAL ESTATE DI BEI PERIODE 2020-2024 Aprilianti, Putri; Cahyaningtyas, Niken Wahyu; Hapsari, Ira Maya
Jurnal Ilmiah Manajemen, Ekonomi, & Akuntansi (MEA) Vol 9 No 3 (2025): ON GOING
Publisher : LPPM STIE Muhammadiah Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31955/mea.v9i3.6311

Abstract

Sektor properti dan real estate merupakan sektor strategis yang memberikan kontribusi signifikan terhadap perekonomian nasional. Namun, sejak pandemi Covid-19, sektor ini mengalami tekanan berat yang mengakibatkan banyak perusahaan menghadapi risiko financial distress. Oleh karena itu, perlu dilakukan penelitian lebih lanjut khususnya rasio keuangan terkait seperti likuiditas, profitabilitas, leverage, dan arus kas. Penelitian ini bertujuan untuk menguji pengaruh Current Ratio, Return on Assets, Debt to Equity Ratio, dan Operating Cash Flow terhadap financial distress baik secara parsial maupun simultan. Sampel sebanyak 60 perusahaan. Analisis dilakukan dengan metode regresi logistik. Hasil penelitian menunjukkan bahwa secara parsial, variabel profitabilitas berpengaruh negatif dan signifikan terhadap financial distress dengan nilai signifikansi sebesar 0,000 (<0,05). Variabel likuiditas dan arus kas berpengaruh signifikan masing-masing dengan nilai signifikansi 0,002 dan 0,010. Variabel leverage tidak berpengaruh terhadap financial distress dengan nilai signifikansi sebesar 0,858 (>0,05). Secara simultan, keempat variabel tersebut berpengaruh signifikan terhadap financial distress dengan nilai signifikansi model sebesar 0,000 dan nilai Nagelkerke R Square sebesar 0,361 yang menunjukkan kemampuan prediksi model 36,1%.
Relationship on the Ability of Entrepreneurship Teachers in Giving Strengthening with Students Entrepreneurial Attitudes Habibi, Beni; Hapsari, Ira Maya; Hamzani, Achmad Irwan
QALAMUNA: Jurnal Pendidikan, Sosial, dan Agama Vol. 14 No. 1 (2022): Qalamuna - Jurnal Pendidikan, Sosial, dan Agama
Publisher : Lembaga Penerbitan dan Publikasi Ilmiah Program Pascasarjana IAI Sunan Giri Ponorogo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37680/qalamuna.v14i1.4225

Abstract

It is impossible to achieve competence without directly involving it in learning. A teacher must be able to plan lessons that encourage students to participate in the learning process actively. One of the things that is encouraged is that the ability of entrepreneurship teachers to provide reinforcement is one of the skills that must be mastered to form students' entrepreneurial character. This study aims to determine the relationship between the ability of entrepreneurship teachers to reinforce the entrepreneurial attitudes of class XI students of SMIK N 1 Slawi Academic Year 2020-2021. The approach used in this research is quantitative. The population in this study were all class XI students of SMIK N 1 Slawi in the academic year 2020/2021, with 128 students divided into four classes. Data collection techniques are the methods used in collecting research data. The research techniques used are questionnaires and documentation techniques. The data analysis technique used descriptive analysis and correlation analysis. The results of the descriptive analysis show that the average ability of entrepreneurship teachers to provide reinforcement is in the high category, while entrepreneurial attitudes are in the supportive category, and there is a positive relationship between the ability of entrepreneurship teachers and students' entrepreneurial attitudes.
Building Religious Product Advantage to Increase Marketing Performance of Micro, Small and Medium Halal Industry in Central Java - Indonesia Hanfan, Ahmad; Hapsari, Ira Maya; Setiawan, Ahmad Ikhwan; Nupus, Hayati
JDM (Jurnal Dinamika Manajemen) Vol 14, No 2 (2023): September 2023
Publisher : Department of Management, Faculty of Economics and Business, Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/jdm.v14i2.42272

Abstract

This research examined and explored the role of religious product advantage to improve marketing performance. Religious product advantage represented the company's advantage to placing products in the minds of consumers by using the uniqueness of syariah products, unique consequence products and irreplaceable experiential products. This advantage indicated that the products produced by the company were more distinctive and unique than competitors' products. This research is based on a survey of 155 halal industry MSMEs respondents in Brebes, Central Java. The proposed hypotheses were tested using Structural Equation Model using the AMOS program. The results found that religious product advantage could increase sales volume, number of buyers, growth in profits and sales. The halal industry MSMEs have the specifics and uniqueness of syariah products, they did not require product configuration capability that were always changing. Product configuration capability has no effect on religious product advantage. This research was expected to provided a contribution to both theoretical and practical knowledge of strategic management. Business players had focussed on developing company advantages to address the constantly changing business environment.
Pengaruh Analisis Determinan Kinerja Keuangan BPR di Kota dan Kabupaten Tegal Hapsari, Ira Maya; Susilawati, Agnes Dwita; Monalisa, Monalisa
DIALEKTIKA: Jurnal Ekonomi dan Ilmu Sosial Vol 8 No 1 (2023): Dialektika : Jurnal Ekonomi dan Ilmu Sosial
Publisher : Prodi Manajemen Fakultas Ekonomi dan Bisnis Universitas Islam Raden Rahmat Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36636/dialektika.v8i1.1831

Abstract

Rural Banks (BPR) as one of the business actors in the banking world also have an important role in advancing the economy in Indonesia even though the scale of their business activities is not as large as commercial banks. The research objective is to determine the effect of BOPO on financial performance; determine the effect of LDIR on financial performance; determine the effect of NPL on financial performance; determine the effect of CAR on financial performance. This study uses a quantitative approach. The data analysis technique used is multiple linear regression analysis and significant test (t test, F test and coefficient of determination). The results of this study partially show that there is an influence of BOPO on BPR financial performance; there is an effect of LDIR on the financial performance of the BPR; there is no effect of NPL on the financial performance of BPRs in the City and Regency of Tegal; there is an influence of CAR on the financial performance of BPRs in the City and Regency of Tegal; there is no effect of the cash ratio on the financial performance of BPRs in the City and District of Tegal. Meanwhile, simultaneously, there is an effect of BOPO, LDIR, NPL, CAR, and cash ratio on the financial performance of BPRs in the City and District of Tegal.