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All Journal International Journal of Electrical and Computer Engineering Jurnal Teknoin JURNAL SISTEM INFORMASI BISNIS Jurnal Buana Informatika Bulletin of Electrical Engineering and Informatics Journal of Education and Learning (EduLearn) Jurnal Ilmiah Teknik Elektro Komputer dan Informatika (JITEKI) JUTI: Jurnal Ilmiah Teknologi Informasi Jurnal Algoritma Jurnal Teknologi Informasi dan Ilmu Komputer Jurnal Transformatika Journal of Information Systems Engineering and Business Intelligence Khazanah Informatika: Jurnal Ilmu Komputer dan Informatika Register: Jurnal Ilmiah Teknologi Sistem Informasi InfoTekJar : Jurnal Nasional Informatika dan Teknologi Jaringan Sistemasi: Jurnal Sistem Informasi Journal of Applied Geospatial Information JOIV : International Journal on Informatics Visualization Jurnal RESTI (Rekayasa Sistem dan Teknologi Informasi) JURNAL MEDIA INFORMATIKA BUDIDARMA Information System for Educators and Professionals : Journal of Information System SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan JURNAL TEKNIK INFORMATIKA DAN SISTEM INFORMASI Jurnal Sisfokom (Sistem Informasi dan Komputer) GUIDENA: Jurnal Ilmu Pendidikan, Psikologi, Bimbingan dan Konseling Indonesian Journal of Computing and Modeling JURIKOM (Jurnal Riset Komputer) Jurnal Informatika JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) Jutisi: Jurnal Ilmiah Teknik Informatika dan Sistem Informasi Journal of Information Systems and Informatics Jurnal JTIK (Jurnal Teknologi Informasi dan Komunikasi) Jurnal Abdi Insani Abdimasku : Jurnal Pengabdian Masyarakat Aiti: Jurnal Teknologi Informasi Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Jurnal Teknik Informatika (JUTIF) Journal of Applied Data Sciences JOINTER : Journal of Informatics Engineering IJECS: Indonesian Journal of Empowerment and Community Services International Journal of Engineering, Science and Information Technology International Journal of Community Service Jurnal Impresi Indonesia Jurnal Nasional Teknik Elektro dan Teknologi Informasi Jurnal Algoritma Magistrorum et Scholarium: Jurnal Pengabdian Masyarakat Jurnal Rekayasa elektrika Jurnal INFOTEL Scientific Journal of Informatics JuTISI (Jurnal Teknik Informatika dan Sistem Informasi)
Kristoko Dwi Hartomo
Universitas Kristen Satya Wacana
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Journal : Jutisi: Jurnal Ilmiah Teknik Informatika dan Sistem Informasi

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Analisis Kepuasan Pengguna Aplikasi Sunfish ERP Menggunakan Metode EUCS (PT. Varia Usaha Beton) Agata, Kristien Yuni; Hartomo, Kristoko Dwi
Jutisi : Jurnal Ilmiah Teknik Informatika dan Sistem Informasi Vol 13, No 3: Desember 2024
Publisher : STMIK Banjarbaru

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35889/jutisi.v13i3.2301

Abstract

Information technology (IT) is an important aspect of company management and resources. Many companies have used this system to help run their business processes. The research objective is to determine the influence of the variables content, accuracy, format, ease of use and timeliness on user satisfaction of the Sunfish application. Method: The method used to analyze user satisfaction is EUCS (End User Computing Satisfaction). In this research, it is a quantitative study with a research sample of 65 respondents. The results of the analysis using SPSS are based on the t test results for the content variables 2.091, accuracy 2.117, format 4.397, ease of use 2.661 and timeliness 2.146. Thus, the EUCS variable, both simultaneously and partially, has a significant effect on user satisfaction of the Sunfish application at PT. Varia Usaha Beton.Keywords: User Satisfaction; End User Computing Satisfaction; Sunfish; Statistical Product and Service Solutions AbstrakTeknologi informasi (TI) menjadi aspek penting dalam pengelolaan dan sumber daya oleh perusahaan. Banyak perusahaan yang telah menggunakan sistem tersebut membantu menjalankan proses bisnisnya. Tujuan penelitian mengetahui pengaruh variabel konten, ketepatan, format, kemudahan penggunaan, dan ketepatan waktu berpengaruh terhadap kepuasan pengguna aplikasi sunfish. Metode: metode yang digunakan untuk Analisa kepuasan pengguna adalah EUCS (End User Computing Satisfaction) dalam penelitian ini adalah studi kuantitatif dengan sampel penelitian sebanyak 50 responden. Hasil analisis menggunakan SPSS 18 berdasarkan hasil uji t nilai untuk variabel content 1,384, accuracy 0,930, format 2,400, ease of use 2,042 dan timeliness 2,657. Dengan demikian variabel EUCS secara parsial hanya variable format, kemudahan penggunaan, dan ketepatan waktu yang dapat memberikan dampak signifikan terhadap kepuasan pengguna aplikasi sunfish di PT. Varia Usaha Beton.Kata kunci: Kepuasan Pengguna; End User Computing Satisfaction; Sunfish; Statistical Product and Service Solutions
Co-Authors Ade Iriani Agata, Kristien Yuni Agus Bambang Nugraha Ahmad Ashifuddin Aqham Alexandra, Andrea Cellista Allu, Roy Armus Andeka Rocky Tanaamah Andriana, Myra Angelia Destriana Anggara Cahya Putra Anthony Y.M. Tumimomor April Firman Daru Ariany Mahastanti, Linda Ariel Kristianto Arthur, Christian Aruperes, Viveca Grivenda Aryanata Andipradana Baali, Gabriel Megfaden Kenisa Bagaskara, Adyatma Andhika Bambang Ismanto Brilliananta Radix Dewana Chandra Husada Danny Manongga Danny Sebastian Dearmelliani Tarigan Desyandri Desyandri Dewi, Stefani Fransisca Dian Widiyanto Chandra Diky Candra Muria Pratama Djoko Hartanto Dwi Anggono Winarso Suparjo Putra Dwi Hosanna Bangkalang Eko Sediyono Enik Muryanti Estie Grace Melisa Sinulingga Evangs Evi Maria Ezra Julang Prasetyo Faudisyah, Alfendio Alif Gerry Santos Lasatira Gladiola Lavinia Ambayu Gogo Krisatyo Hanna Arini Parhusip Hanna Prillysca Chernovita Hindriyanto Dwi Purnomo Hong, Hendry Indrajaya, Denny Irwan Sembiring Joanito Agili Lopo Joanito Agili Lopo Johan Jimmy Carter Tambotoh Joshua Rondonuwu Kamil, Muhammad Farhan Karina Bianca Lewerissa Kevin Benedictus Simarmata Kevin Hendra William Kevin Stevian Hermawan Kezia Sharent Kodoati Kho, Ardi Kuncoro, Wreda Agung Kurniawan, Timothy Arif Limbong, Josua Josen Alexander Linda Ariany Mahastanti Lobo, Murry Albert Agustin Magdalena Ariance Ineke Pakereng Martin Setyawan Martin Teddy Sihite Matheus Supriyanto Rumetna Mila Chrismawati Paseleng Mozad Timothy Waluyan Muflihanto, Ezar Juan Muhammad Rizky Ramadhan Muhammad Sholikhan Neilin Nikhlis Nicolas Evander Suhandi Nina Setiyawati Nining Fitriani nuranto, bogo Nurrokhman Nurrokhman Nuzhah Al Waaidhoh Penidas Fodinggo Tanaem Prakoso, Hendri Suryo Pramudhita Tunjung Seta Prasetyo, Sri Yulianto Prasianto, Kornelius Reinand Purnomo, Andreas Wisnu Adi Purwanto Purwanto Raditya Ditto Aryaputra Radius Tanone Radjawane, Samy Rahmawati, Lutfi Raymond Elias Mauboy Rizaldi, Alexander Sandy Pratama Saputro, Andreas Arga Rinjani Septian Silvianugroho Sinulingga, Yedija Sada Ukurta Sri Yulianto Sri Yulianto Joko Prasetyo Stevan Hamonangan Hardi Suhandi, Nicolas Evander Suharjo, Rahmat Abadi Sulistiawati, Anita Suryasatriya Trihandaru Sutarto Wijono Sutedja, Indrajani T. Arie Setiawan P Takakobi, Michael Richard Teguh Wahyono Theopillus J. H. Wellem Tri Harjani Tri Wahyuningsih Tridinatha, Zenitha Eunike Triloka Mahesti Tumbade, Marcho Oknivan Untung Rahardja Wahab, Nur Haliza Abdul Waliyuddin Rabbani, Imam Wattimena, Nalbraint Wibowo, Mars Caroline Winarko, Edi Wiwien Hadikurniawati Yessica Nataliani Yohan Maurits Indey