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All Journal Jurnal Simetris Jurnal sistem informasi, Teknologi informasi dan komputer REKAYASA Scientific Journal of Informatics Journal of Management and Business Review Tadbir : Jurnal Studi Manajemen Pendidikan Faktor Exacta JTERA (Jurnal Teknologi Rekayasa) IJIS - Indonesian Journal On Information System METHOMIKA: Jurnal Manajemen Informatika & Komputerisasi Akuntansi Owner : Riset dan Jurnal Akuntansi Jurnal Tekno Insentif Infoman's: Jurnal Ilmu-Ilmu Manajeman dan Informatika METIK JURNAL Jurnal Ilmiah Ilmu Komputer Fakultas Ilmu Komputer Universitas Al Asyariah Mandar RADIAL: JuRnal PerADaban SaIns RekAyasan dan TeknoLogi bit-Tech Techno Xplore : Jurnal Ilmu Komputer dan Teknologi Informasi Zonasi: Jurnal Sistem Informasi Buana Information Technology and Computer Sciences (BIT and CS) Jurnal E-Komtek Dinasti International Journal of Digital Business Management International Journal of Advances in Data and Information Systems International Journal of Applied Business and Information Systems UTAMAX : Journal of Ultimate Research and Trends in Education Jurnal Pedagogi dan Pembelajaran TIN: TERAPAN INFORMATIKA NUSANTARA Tematik : Jurnal Teknologi Informasi Komunikasi Tsaqafatuna: Jurnal Ilmu Pendidikan Islam International Journal Of Science, Technology & Management (IJSTM) Journal of Applied Data Sciences ABDIMAS Jurnal Pengabdian Kepada Masyarakat International Journal Education and Computer Studies Jurnal Interkom : Jurnal Publikasi Ilmiah Bidang Teknologi Informasi dan Komunikasi Dirgamaya: Jurnal Manajemen dan Sistem Informasi Jurnal Informatika Teknologi dan Sains (Jinteks) INOTEK Abdimas International Journal of Contemporary Studies in Education SEMNASTERA (Seminar Nasional Teknologi dan Riset Terapan) Jurnal Inovasi Pendidikan dan Teknologi Informasi (JIPTI) Jurnal Ilmiah Sistem Informasi SABAJAYA Jurnal Pengabdian Kepada Masyarakat International Journal of Multidisciplinary Approach Research and Science Journal of Business Management and Economic Development RADIAL: Jurnal Peradaban Sains, Rekayasa dan Teknologi
Lila Setiyani
STMIK ROSMA
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EVALUATING THE QUALITY OF INFOLOKER KAB.KARAWANG WEBSITE USING WEBQUAL 4.0 METHOD Setiyani, Lila; Tobi, Tobi; Effendy, Femmy
ZONAsi: Jurnal Sistem Informasi Vol. 5 No. 2 (2023): Publication Periodic ZONAsi: Jurnal Sistem Informasi.
Publisher : Universitas Lancang Kuning

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31849/zn.v5i2.13912

Abstract

Technology has provided new methods of presenting the information. Information can be easily accessed anywhere and anytime. One of the Regional Governments of Indonesia takes this advantage by creating an information system called InfoLoker Kab. Karawang to make it easier for citizens to find job vacancies. Of this importance, it interests researchers to conduct a study to evaluate the website’s quality based on the dimensions of the WebQual 4.0 method. WebQual is a method for measuring a website's quality based on the end user's point of view. The data source is taken from InfoLoker Kab. Karawang website users through a survey method with a sample of 118 respondents and data analysis using SmartPLS. According to the discussion results, the quality of the InfoLoker Kab. Karawang’s website was good, with ratings of 73.3%, 74.3%, and 62.2% for the dimensions of usability, information quality, and service interaction quality, accordingly. Overall user satisfaction is significantly impacted by the quality of the information and service interactions, but not by usability because usability’s t-value is under 0.96. However, the website's quality can still be improved, particularly in the service interaction dimension, by improving the security of the user's personal information because even though the service interaction quality dimension significantly influences user satisfaction, it has the lowest quality score
ANALISIS KEBUTUHAN FUNGSIONAL APLIKASI PENANGANAN KELUHAN MAHASISWA STUDI KASUS: STMIK ROSMA KARAWANG Setiyani, Lila; Tjandra, Evelyn
Jurnal Inovasi Pendidikan dan Teknologi Informasi (JIPTI) Vol. 2 No. 1 (2021): Jurnal Inovasi Pendidikan dan Teknologi Informasi (JIPTI)
Publisher : Information Technology Education Department

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52060/pti.v2i01.465

Abstract

In the current era of globalization, the very rapid development of information technology cannot be avoided, one of which is in the world of education. Global demands require the education sector to constantly adjust technological developments with efforts to improve the quality of education, adjust the use of information and communication technology. STMIK Rosma is a university that uses computer technology. However, there are still deficiencies, namely the absence of a student complaint handling application so that there is no time efficiency in submitting student complaints, no data on student complaints, and staff cannot document complaints that have been resolved, and the university leadership of the campus cannot monitor student complaints. STMIK Rosma has difficulties in handling student complaints because there is no computational process in the complaint handling process. This resulted in poor handling and decreased performance because the handling was still manual so that it was no longer effective in handling complaints. This study aims to analyze the functional requirements of the application for handling complaints of STMIK Rosma students. The method used in this study uses PIECES (Performance, Information, Economy, Control, Efficiency and Service). The results of this study, based on the problems that the root of the problem has been identified, are based on the input and output processes and their solutions, which are the basis for producing an analysis of functional requirements needed in building student complaint handling applications.
BUSINESS PROCESS MANAGEMENT SISTEM PENDAFTARAN RAWAT INAP PASIEN RS DEWI SRI MENGGUNAKAN METODE ROOT CAUSE ANALYSIS Setiyani, Lila; Priatna, Apit; Hamzah, M Jafat Ali
RADIAL : Jurnal Peradaban Sains, Rekayasa dan Teknologi Vol. 10 No. 2 (2022): RADIAL: JuRnal PerADaban SaIns RekAyasan dan TeknoLogi
Publisher : Universitas Bina Taruna Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37971/radial.v10i2.297

Abstract

Abstrak: Business Process Management Sistem Pendaftaran Pasien Rawat Inap RS Dewi Sri Menggunakan Metode Root Cause Analysis. Efektivitas dan efisiensi proses bisnis menjadi tujuan bagi manajemen, RS Dewi Sri sebagai organisasi yang bergerak dibidang pelayanan kesehatan, memiliki tujuan untuk meningkatkan kualitas pelayanan yang berdampak pada kepuasan pelayanan. Penelitian ini bertujuan untuk melakukan analisis business process management (BPM) untuk peningkatan proses bisnis di RS Dewi Sri dengan ruang lingkup pendaftaran pasien rawat inap. Metode root cause analysis diusulkan untuk dapat memotret masalah dan memberikan solusi peningkatan proses bisnis pendaftaran di RS Dewi Sri. Hasil penelitian ini mengungkap masalah terkait efisiensi dan efektivitas proses bisnis serta usulan ide peningkatan proses bisnis yang dapat diimplementasikan untuk menginisiasi pengembangan aplikasi RS Dewi Sri, dengan outcome peningkatan kepuasan layanan kepada pasien serta peningkatan performance dari bagian pendaftaran. Kata kunci: problem analysis; root cause analysis; business process management; proses bisnis; efisiensi, efektivitas. Abstract: Business Process Management Inpatient Registration System for Inpatient Dewi Sri Hospital Using Root Cause Analysis Method. The effectiveness and efficiency of business processes is a goal for management, Dewi Sri Hospital as an organization engaged in health services, has a goal to improve service quality which has an impact on service satisfaction. This study aims to carry out a business process management analysis to improve business processes at Dewi Sri Hospital with the scope of inpatient registration. The root cause analysis method is proposed to be able to photograph the problem and provide solutions to improve the registration business process at Dewi Sri Hospital. The results of this study reveal problems related to the efficiency and effectiveness of business processes as well as proposed business process improvement ideas that can be implemented to initiate the development of the Dewi Sri Hospital application, with the outcome of increasing patient service satisfaction and improving performance from the registration department. Keywords: problem analysis; root cause analysis; business process management ; business process; efficiency, effectiveness
Arabica Coffee Price Prediction Using the Long Short Term Memory Network (LSTM) Algorithm Setiyani, Lila; Utomo, Wiranto Herry
Scientific Journal of Informatics Vol 10, No 3 (2023): August 2023
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/sji.v10i3.44162

Abstract

Purpose:  Arabica coffee beans have been widely cultivated in various parts of the world. The need for coffee beans is estimated to increase every year. This was followed by the rapid growth of franchised coffee shops and cafes, therefore Arabica coffee beans have been traded legally in the world, thus making the price of these Arabica coffee beans a public concern. This prediction of the price of Arabica coffee beans can be input for business actors in the coffee shop, café franchises, and farmers in the decision-making process. This study aims to predict the price of Arabica coffee beans in 2023 and 2024 using the long short-term memory (LSTM) Algorithm.Methods:  The research procedure is carried out by collecting data, data analysis, and preprocessing, and building a forecasting model using the Long Short-Term Memory Network (LSTM) algorithm. Arabica coffee bean price datasets in this study were taken from The Pink Sheet World Bank Commodity Price Data, which presents Arabica coffee bean prices from 1960 to February 2023.Results:  The results of this study indicate the predicted price of Arabica coffee beans in 2023 and 2024 with Error (MAE), which is the average absolute difference between the actual value and the predicted value.Novelty:  What is most important and what differentiates it from previous research is in the preprocessing using two algorithms namely MinMaxScaler and Sliding Window. Meanwhile, for the training model, GridSearchCV is used. The model is evaluated using the lost function using Mean Squared Error (MSE) and Mean Absolute Error (MAE) thereby making it easy to evaluate the performance of the model. 
Optimalisasi Efisiensi Bisnis Melalui Upskill BPM dan Solusi Web bagi Siswa SMA/SMK Setiyani, Lila; Dedih; Fajar Wati, Devi
ABDIMAS Jurnal Pengabdian Kepada Masyarakat Vol. 6 No. 2 (2025): ABDIMAS JURNAL PENGABDIAN KEPADA MASYARAKAT
Publisher : Research and Community Service INSTITUT TEKNOLOGI DAN BISNIS KALBIS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53008/dma67361

Abstract

Kemajuan teknologi dan perkembangan ekosistem digital menuntut generasi muda untuk memiliki kompetensi praktis dalam merancang solusi berbasis teknologi informasi. Namun, siswa tingkat SMA/SMK sering kali mengalami kesenjangan antara pembelajaran teoretis di sekolah dengan keterampilan yang dibutuhkan oleh dunia industri dan startup. Kegiatan pengabdian masyarakat ini bertujuan untuk memberikan pelatihan praktis melalui workshop bertema “Optimizing Business Efficiency: Practical Approaches to Business Process Management and Web Solutions” kepada siswa SMAN 1 Telagasari dan SMK Wirasaba di Kabupaten Karawang. Upskill difokuskan pada tiga kompetensi utama: pemetaan proses bisnis menggunakan pendekatan Business Process Management (BPM), perancangan solusi web berbasis CMS (Wix/WordPress), serta pengenalan teknik analisis sistem yang sederhana. Metode pelaksanaan menggunakan pendekatan partisipatif berbasis proyek (project-based learning) dengan kegiatan yang mencakup penyampaian materi, studi kasus, praktik langsung, dan presentasi hasil kerja kelompok. Evaluasi dilakukan melalui pre-test dan post-test, observasi partisipatif, kuesioner umpan balik, serta wawancara guru pendamping. Hasil kegiatan menunjukkan peningkatan pemahaman peserta secara signifikan di semua aspek: skor rata-rata pemahaman BPM meningkat dari 56,2 menjadi 78,5; desain web dari 48,6 menjadi 80,1; dan analisis sistem dari 51,3 menjadi 75,0. Selain itu, lebih dari 85% peserta menyatakan pelatihan sangat relevan dengan minat dan kebutuhan mereka untuk mempersiapkan karir berbasis teknologi. Kegiatan ini memberikan dampak positif tidak hanya pada penguatan literasi digital siswa, tetapi juga mendukung integrasi pembelajaran praktis di sekolah mitra. Luaran kegiatan berupa artikel ilmiah ini diharapkan dapat menjadi rujukan dalam mengembangkan model pelatihan teknologi terapan yang kontekstual, replikatif, dan sesuai kebutuhan lokal. Dengan demikian, pengabdian ini turut berkontribusi dalam meningkatkan kesiapan siswa menghadapi tantangan dunia kerja dan mendorong semangat technopreneurship sejak dini.
Understanding User Needs for a Mobile Health Application: Insights into Fasting, Training, and Muscle Development Setiyani, Lila; Eldawati, Eldawati; Azhar, Wafiqah Yasmin; Wati, Devi Fajar; Dedih, Dedih; Hikmayanti, Hanny
Journal of Applied Data Sciences Vol 7, No 1: January 2026
Publisher : Bright Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47738/jads.v7i1.1074

Abstract

Mobile Health (mHealth) applications are increasingly used to support intermittent fasting, fitness training, and nutrition tracking. However, existing solutions remain fragmented, focusing on isolated domains without addressing users’ holistic health needs. This study aimed to explore user needs and preferences for an integrated mobile health application that combines fasting, training, and muscle development, emphasizing feature importance, usability expectations, and privacy concerns. A mixed-methods approach was used: a survey (n = 50) captured demographic profiles, feature prioritization, and usability expectations, while interviews (n = 10) explored user experiences and challenges. Quantitative data were analyzed using descriptive statistics, while qualitative interview responses were grouped into key themes through manual coding and interpretation. Results from both approaches were triangulated to strengthen the validity and reliability of findings. Users prioritized workout progression tracking (M = 4.94, SD = 0.18, 95% CI [4.89, 4.99]) and protein/macro monitoring (M = 4.20, SD = 0.42) over fasting timers (M = 2.92/5) or motivational features (M = 2.88). Usability expectations were high (Ease of Use = 6.06/7; System Capability Fit = 6.36/7), and privacy was a non-negotiable factor (M = 5.00/5). Themes revealed frustrations with incomplete exercise libraries, fragmented features, and lack of personalization. The study highlights the need for integrated, user-centered mHealth applications that unify fasting, training, and nutrition while embedding privacy-by-design principles. Future work will advance this study through prototype development and usability testing using SUS and UMUX-Lite metrics.
UI / UX Design Model for Student Complaint Handling Application Using Design Thinking Method (Case Study: STMIK Rosma Karawang) Setiyani, Lila; Tjandra, Evelyn
International Journal of Science, Technology & Management Vol. 3 No. 3 (2022): May 2022
Publisher : Publisher Cv. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46729/ijstm.v3i3.505

Abstract

The development of information technology is currently very rapid and unavoidable, especially in the world of education. Global demands require the education sector to constantly adjust technological developments with efforts to improve the quality of education, adjust the use of information and communication technology. STMIK Rosma is a university that utilizes computer technology. However, there are still shortcomings, namely the absence of a student complaint application so that the process of submitting student complaints is still running manually. This results in not recording student complaints, student complaint data not well documented, so that the college leadership of the campus cannot monitor the complaints submitted by students. This study aims to analyze the functional requirements of the STMIK Rosma student complaint application. The method used in this research is Design Thinking. The result of this research is the UI / UX design of the student complaint handling application (mobile application) at STMIK Rosma Karawang which is designed using the classic mockuplus tools. This research is expected to provide suggestions to universities to improve the process of handling student complaints.
Co-Authors -, Yulindawati Abilio Alfredo Abin Syamsudin Alfiansyah, Deden Moh Alpudoli, Muhamad Anwar Maulana Apit Priatna Arief Ramadhan Arienabila, Firda Arif Maulana Yusuf Arifin, Daeng Awalludin, Dudi Azhar, Wafiqah Yasmin Azis Somadulloh Bahari, Mochamad Adzan Benny Setiawan Daeng Arifin Damanhuri, Ahmad Damas Setiadi Sukardi Deden Moh Alfiansyah Dedih Dedih, Dedih Devi Fajar Wati Dewi Purwati Dudi Awaludin Effendy, Femmy Elanda, Anggi Eldawati, Eldawati Evelyn Tjandra Evelyn Tjandra Fajar Wati, Devi Fathurrozaq, Shiddieq Fauziah Gusni Femmy Femmy Effendy Finna Puspita Priasih Kriswanto Fitria Nurapriani Furqon Kautsar Syabani Gintings, Abdorrakhman Giofanny Theresia Liswadi Hamzah, M Jafat Ali Hanny Hikmayanti Handayani Hidayat , Shelza Aurelia Indahsari, Ayu Nur Inpresta Natali Inpresta Natali Istandi, Rifal Hildan J, Muhammmad Jembar Jajang Jajang Jaka Abdul Haris Jaki Wagiar Jasmine Fitriyah Yamani Jasmine Fitriyah Yamani Juwita, Rahma Luis Makluf Luis Makluf M. Wahidin Maman Suryaman Maman Suryaman Marthiasari, Ghina Fadhilla Mayra Zannuba Prawidhi Mokhamad Wahidin Murni Kurniasih Naufal Athif Syarifudin Novia Larasati Setyo Ningrum Nugroho, Lucky Satrio Puspa Dewi R. Mega Yulianto Rahayu, Dhian Nur Rahmah, Via Aulia Rahmat Gunawan Reni Rachmawati Risnawati Risnawati Risnawati Rizka Amalia Rostiani, Yeny RR. Ella Evrita Hestiandari Rusdianto Roestam Saskia, Ayu Siti Aisyah Slamet, Annisa Anggraini Sri Purwani Suhada, Karya Surya Surya Syamsudin, Abin Syarifudin, Naufal Athif Thio Viedya Susanto Tjandra, Evelyn Tobi, Tobi Tri Ratnasari Vina Maulidina Wahyu Diana Saputra Wangsih, Wangsih Wati, Devi Fajar Wiilys Wiranto Herry Utomo Yahya Suherman Yudiana Yudiana Yulindawati -