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Peran Inspektorat Daerah Sebagai Konsultansi Dalam Mewujudkan Tata Kelola Pemerintahan yang Bersih di Pemerintah Kabupaten Penajam Paser Utara Berg, Erdawati; Arif, Muhammad Ridwan; A, Abdul Samad
JURNAL MANAJEMEN & ORGANISASI REVIEW (MANOR) Vol. 6 No. 2 (2024): Jurnal Manajemen dan Organisasi Review (MANOR)
Publisher : Universitas Fajar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47354/mjo.v6i2.865

Abstract

Penelitian ini bertujuan untuk memberikan pemahaman yang lebih dalam tentang Inspektorat Daerah dalam peran pemberi konsultansi dapat berkontribusi dalam mewujudkan tata kelola pemerintahan yang bersih di tingkat Perangkat Daerah dioptimalkan oleh Aparat Pengawas Internal Pemerintah (APIP) sebagai bentuk pertanggungjawaban terhadap tugas dan fungsi yang ditanggungnya untuk membantu manajemen dengan pertimbangan profesionalnya terkait risiko yang dihadapi organisasi. Melalui pendekatan kualitatif dan wawancara dengan responden, hasil penelitian menyimpulkan bahwa, Aparat Pengawas Internal Pemerintah (APIP) telah melaksanakan tugas pembantuan yang telah diberikan oleh kepala daerah Kabupaten Penajam Paser Utara di bidang pengawasan sesuai dengan Norma-norma yang berlaku. Sehingga peran Inspektorat Daerah sebagai pengawas intern pemerintah terlaksana dengan baik, tepat sasaran dan sesuai dengan aturan yang berlaku demi tercapainya kepemerintahan yang baik.
Implementation of M-Passport Application in Improving the Quality of Public Services : JEL Classification: K11, K12, K24, O34, D18 Rafi, Fadliastuti; Hamid, Muliyadi; Arif, Muhammad Ridwan
Journal La Bisecoman Vol. 6 No. 3 (2025): Journal La Bisecoman
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallabisecoman.v6i3.1937

Abstract

This study aims to (1) provide an overview of the implementation of the M-Passport application in the Passport service process, (2) assess its effectiveness and efficiency in improving service processes, and (3) identify obstacles faced during its implementation at the Makassar Class I TPI Immigration Office. The research adopts a mixed-method approach, involving 42 passport applicants and managers. Data were collected through interviews, questionnaires, and observations, and analyzed using data triangulation. The M-Passport application has significantly improved service procedures, offering clear, accessible guidelines for applicants. It ensures timely service completion and transparent payment details, enhancing overall user satisfaction. The application is supported by adequate infrastructure, including waiting areas, playrooms, breastfeeding rooms, separate toilets for public use and disabilities, and dedicated counters for Indonesian and foreign applicants. Information and service ambassadors are also available to assist users. The effectiveness of Passport services using the M-Passport application is rated at 84.56% ("Good"), while efficiency is rated at 83.88% ("Good"). Despite these achievements, challenges remain. Frequent maintenance and updates can render the application inaccessible for 2–3 days. Network issues also affect accessibility, while limited-service quotas occasionally prevent applicants from securing preferred schedules. the M-Passport application has improved the service experience at the Makassar Immigration Office but requires addressing maintenance, network reliability, and quota limitations to enhance its effectiveness and efficiency further.
Reassessing Bureaucratic Performance in Local Government through Institutional Evidence and Administrative Reali: JEL Classification: H83, H70, D73, O21, R58 Kasmiati, Juni; Hamid, Mulyadi; Arif, Muhammad Ridwan
Journal La Bisecoman Vol. 6 No. 2 (2025): Journal La Bisecoman
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallabisecoman.v6i2.2321

Abstract

This research does not question the success of the State Civil Apparatus (ASN) in the Nunukan Sub-district Office in order to find out whether the case of institutional success has been attained, but rather to question the circumstances surrounding the declaring of performance. The study builds on SKP faces of 2023 and 2024 and conversations and observations in the field to reveal a troubling disjuncture between institutional measures and reality in the administrative realm. Records indicate that there is universal performance in quantity, quality, and time, but the organizational fabric paints a different picture: there is no balance in the workload, discipline is applied irregularly, motivation is presupposed but not built, and the leadership preserves the stability preserving the stability but depriving growth. In this case performance is not failing; it is done. The system of SKP, built on the vision of measuring contribution, actually turns into the engine of cloning the bureaucratic coziness, encouraging silence, and adherence to the procedures instead of results. This paper claims that performance appraisals when removed of context and criticism occupy a position where they can only be rituals that obfuscate institutional stagnation more than they can serve a corrective purpose. Rather than adding weight to the feasibility of your (collective) governance, putting border governance in an analytical standoff may question the validity of coherent assessment standards and demand the introduction of a performance paradigm that is built not on scrutiny, but structural truthfulness and societal accountability.
REDESIGNING ORGANIZATIONAL STRUCTURE AS A RESPOND TO THE UNCERTAINTY ENVIRONMENT IN THE NEWSPAPER COMPANY Arif, Muhammad Ridwan; Almaida, Asty
Hasanuddin Economics and Business Review VOLUME 1 NUMBER 3, 2018
Publisher : Faculty of Economics and Business, Hasanuddin University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26487/hebr.v1i3.1353

Abstract

The objective of this paper is to identify the contingency factors in respond to environmental changing in designing the organizational structure for newspaper company. The current environment exist as the industry faces an uncertain future because of stagnant markets, increasing competition from other media for audience and attention, use by progressively smaller portions of the populations, and changes in advertiser media choice. Based on the literature review, by employing the contingency perspectives,  the organizational size, effective strategy, and adoption the high technology will influence the capability of organization to respond the environmental changing that in turn can strengthening it’s competitive advantage and innovation in uncertainty environment.