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Artificial Intelligence in Knowledge Management: Mapping a Decade of Research and Emerging Directions Gunawan Gunawan; Siska Ayudia Adiyanti; Adi Dadan Ramdana; Granit Agustina; Dadar Supriatna
CAKRAWALA : Management Science Journal Vol. 2 No. 3 (2026): Cakrawala: Management Science Journal - January
Publisher : Yayasan Edukasi Cakrawala Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63541/z157nq33

Abstract

This study maps the intellectual landscape of research at the intersection of artificial intelligence (AI) and knowledge management (KM) to clarify how the field has evolved, who shapes its development, and which themes dominate and emerge over time. A science-mapping study was conducted on 209 English-language journal articles indexed in Scopus (2015–2025). The dataset was analyzed using Biblioshiny to generate performance indicators, collaboration patterns, and thematic structures derived from keyword co-occurrence and factorial clustering. The results indicate a clear acceleration of KM–AI publications after 2020, signaling a shift from early exploratory work toward a rapidly expanding domain. Social-structure mapping shows that knowledge production is globally distributed but concentrated among a core set of countries, institutions, and author networks, with collaboration patterns shaping the diffusion of dominant topics. Conceptually, the field is organized around three interlinked streams: (i) AI-enabled decision support and analytics for KM, (ii) people- and leadership-related adoption dynamics influencing knowledge sharing and innovation, and (iii) governance and sustainability concerns associated with responsible knowledge processes and risk management. This study consolidates fragmented KM–AI scholarship into an integrated map, differentiates core versus peripheral streams, and proposes a focused research agenda that prioritizes mechanisms, boundary conditions, and evaluation approaches for AI-enabled KM in organizational settings.
Peningkatan Kapasitas Sumber Daya Manusia melalui Pelatihan Pemasaran Digital Di UMKM Wayang Uwuh Yogyakarta: Peningkatan Kapasitas Sumber Daya Manusia melalui Pelatihan Pemasaran Digital Di UMKM Wayang Uwuh Yogyakarta Agustina, Granit; Nalibratawati, Rakhmia; Romli; Febrian, Febi; Adiyanti, Siska Ayudia
JURNAL PENGABDIAN KEPADA MASYARAKAT (JPKM) KEBANGSAAN Vol. 2 No. 1 (2026): Edisi 3
Publisher : LPPM UKRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31848/jpkmkebangsaan.v2i1.4567

Abstract

Wayang Uwuh Yogyakarta MSME is a creative business that transforms waste into art while campaigning for environmental awareness. However, the partner faces challenges regarding limited human resources skilled in digital marketing. The goal of this community service is to increase HR capacity through digital marketing training to enhance competitiveness and income. The method includes needs identification through surveys and interviews, material design, training implementation (presentations, discussions, hands-on practice), evaluation, and mentoring. Results show significant improvements in participants' knowledge (80%), technical skills (70%), and confidence in digital business (90%). Nevertheless, challenges such as time and resource constraints remain concerns for future mentoring programs.