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Journal : Journal of Management and Administration Provision

Implementation of Smart City in Palembang City Fikri, Mochammad Aidil; Isabella, Isabella
Journal of Management and Administration Provision Vol. 5 No. 3 (2025): Journal of Management and Administration Provision
Publisher : Pusat Studi Pembangunan dan Pemberdayaan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55885/jmap.v5i3.688

Abstract

This study aims to examine the role of the Department of Communication and Informatics of Palembang City in developing a Smart City. According to a 2022 report from the Central Bureau of Statistics (BPS), approximately 50% of Palembang City residents have access to information regarding public services. This research uses a qualitative method with a descriptive approach. The author chose this approach to gain a deeper understanding of Smart City development in Palembang. The findings indicate that the roles of regulator, dynamizer, facilitator, innovator, and catalyst as outlined in the theory have been partially fulfilled. In addition, the Smart City indicators proposed by Mircea and Lucian namely technology, human resources, and institutional factors have started to be implemented. However, the development of a Smart City in Palembang still faces several challenges, such as limited infrastructure, low digital literacy, and a lack of synergy between government agencies and the community. With thorough planning, continuous innovation, and active participation from all stakeholders, Palembang has great potential to become one of the leading smart cities in Indonesia.In conclusion, the Palembang City Government, especially the Department of Communication and Informatics, needs to enhance its performance in the Smart City development effort by advancing technology and providing digital training to improve human resources. Furthermore, collaboration among local government agencies (OPD) is crucial to accelerating Smart City development in Palembang.
Community Participation in Response to the Environmental Impact of PT Pusri’s Waste (A Study Palembang): JEL Classification: Q53, Q56, H83, R58, Z18 Wahyudi, Ilham; Isabella, Isabella; Febriyanti, Doris
Journal of Management and Administration Provision Vol. 6 No. 1 (2026): Journal of Management and Administration Provision
Publisher : Pusat Studi Pembangunan dan Pemberdayaan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55885/jmap.v6i1.717

Abstract

This study analyzes the perceptions of residents in administrative division I Ilir, Ilir Timur II District, Palembang, regarding the impact of industrial waste generated by PT. Pupuk Sriwijaya (Pusri), as well as the extent of community participation in the waste management process. Although Pusri has implemented Corporate Social Responsibility (CSR) programs and there have been communication efforts from local government authorities, issues related to waste impacts such as the odor of ammonia remain a concern, and the effectiveness of the mitigation efforts has not been fully perceived as significant by the community. A descriptive qualitative method was employed in this research, with data collected through in-depth interviews, observation, and documentation. The analysis was guided by Marschall’s (2006) theoretical framework on participation, which emphasizes three key indicators: the availability of community participation forums, community involvement in the process, and access to voice opinions. The findings reveal that although there is no formal forum specifically for waste-related issues, communication occurs through the neighborhood-level (RT/RW) hierarchy and the administrative division, which functions as the main facilitator. Community participation is primarily observed at the stage of expressing aspirations, but there remains an expectation for increased involvement throughout all stages of decision-making and oversight. While avenues for voicing opinions such as public discussions and hearings are available, transparency regarding the follow-up of decisions remains insufficiently perceived. These findings underscore the need to formalize participation forums, enhance comprehensive community engagement, and improve transparency from both the company and the government to achieve more participatory and responsive environmental governance.